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About
Us:
Visulink IT Solutions CC is a leading office automation company dedicated to
providing cutting-edge solutions to our clients. We are committed to delivering
excellence in service and technology, and we are seeking a talented Technical
Manager to join our team.
Position
Summary:
The Technical Manager will be responsible for managing the technical team,
ensuring the highest standards of service delivery, and maintaining a strong
customer focus. The ideal candidate will have a strong technical background,
excellent leadership skills, and a passion for delivering exceptional customer
service.
Key
Responsibilities:
Managing the Technical Team by being the point of
contact between the team and the Managing Director of the company. Coordinating technical staff by enforcing company
systems, policies, procedures, and productivity standards and disciplining
staff where appropriate.Ensuring that every technician is presentable and has
all the tools and documentation needed when going out to customers.Actively monitoring the messages on the technical group
to ensure smooth flow of work throughout the day.Handling any challenges technicians are facing in the
field promptly and reporting any unsolved problems to the Managing
Director urgently.Performing any other duties as required by management from time to time.Qualifications:Bachelor's degree in a relevant field (preferred)Proven experience in a technical management roleStrong leadership and communication skillsExcellent problem-solving abilitiesAbility to work under pressure and meet deadlinesKnowledge of office automation systems (preferred)
Benefits:Competitive market-related salary based on experienceProfessional development opportunities
If
you are a motivated and talented individual with a passion for technology and
customer service, we want to hear from you! Please submit your resume and cover
letter to finance@vlink.co.za with the
subject line "Senior Technical Manager Application."
1mo
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