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1st to 2nd Line IT Support EngineerJoin a UK-based remote IT support team with a focus on both tech and service excellenceRemote | IT Support | R27,500 R32,000/month equivalentAbout Our ClientOur client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company supports businesses with everything from hardware and networking to Microsoft 365 and security administration.The Role: 1st to 2nd Line IT Support EngineerThis role bridges frontline helpdesk and more advanced technical support, playing a key part in diagnosing complex issues, escalating appropriately, and ensuring high service standards. Youll be involved in both user support and system administration, with opportunities to broaden your technical exposure.Key ResponsibilitiesProvide 1st and 2nd line remote support for hardware, software, networking, and cloud issuesHandle escalations from 1st line support and liaise with 3rd line where necessaryTroubleshoot PCs, servers, peripherals, Microsoft 365 apps, and common softwareManage user accounts across Entra, Active Directory, and other vendor portalsSupport Windows Desktop and Server environments (some exposure to Mac OS beneficial)Perform basic network diagnostics and support VoIP-related queriesAssist with endpoint protection (AV, EDR/MDR) and backup solutionsUse remote support and ticketing tools to document and resolve incidents thoroughlyContribute to internal knowledge base and documentation practicesAbout You23+ years experience in a 1st/2nd line IT support environmentStrong knowledge of Windows OS (desktop/server), MS 365, and basic networkingFamiliarity with Entra ID, Active Directory, backup technologies, and security protocolsConfident communication skills clear spoken and written English is essentialCustomer-centric approach with patience, empathy, and attention to detailAble to prioritise tasks under pressure and remain calm with stressed usersAdaptable and willing to learn new tools, systems, and processesComfortable working with a remote team and escalating when needed
https://www.jobplacements.com/Jobs/A/1st-to-2nd-Line-IT-Support-Engineer-1256624-Job-Search-1-28-2026-7-20-39-AM.asp?sid=gumtree
34min
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Our IT Recruitment desk currently has a vacancy for an IT Manager with 3 years experience in IT Management. Experience working in a media environment would be a major benefit but is not required. Are you looking to start 2026 off with a new career move in a dynamic organization? Then this might be for you.The main responsibilities for this role would be:Manage the office network and connectivityEnsure all staff are adequately equipped from a software and hardware perspectiveEnsure staff are supported when problems occurManage technical resources and support servicesEnsure stability and speedy downtime recoveryManage relationships with vendors/suppliersManage technical budgetManage access controlManage the security of the office environmentEnsure Risk plan and disaster recovery planRequirements:3 years experience in IT ManagementKnowledge of Microsoft 365 adminOffice 365Knowledge of Synology NAS File/ServerUnifi Wi-Fi AP configurationVeeam backup and replicationVMware knowledge, creating and accessing VMs on the networkFortinet firewall experienceZK Access: Access control applicationSophos AVIcatch security cameras.MFU printers
https://www.jobplacements.com/Jobs/I/IT-Manager-Foreshore-CPT-1256438-Job-Search-1-28-2026-1-47-36-AM.asp?sid=gumtree
35min
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The Junior E-Commerce Administrator will support the effective operation of the companys online stores by maintaining accurate product information, monitoring performance, and assisting with platform functionality. The role involves close collaboration with marketing and IT to ensure a seamless and optimised online customer experience.Key ResponsibilitiesLiaise with various stakeholders to ensure optimal utilization of the website and online stores.Measure and analyse the performance of all online sales channels and payment gateways.Maintain all online stores, ensuring accuracy in images, descriptions, data sheets, and product information.Work closely with the marketing and IT teams to ensure smooth operation and updates of e-commerce platforms.Troubleshoot and resolve technical or operational issues related to online stores.Monitor customer interactions and feedback, optimizing the online experience accordingly.Keep up-to-date with e-commerce trends, best practices, and emerging technologiesQualifications & RequirementsNational Senior Certificate (Grade 12)1-3 years of experience in e-commerce administration or a related role.Familiarity with e-commerce platforms such as Shopify, WooCommerce, Magento, or similar.Proficiency in content management, product listing, and online merchandising.Ability to work cross-functionally with IT, marketing, and customer service teams.Clear verbal and written communication skills, and able to work methodically and under pressureYour remuneration package will be market related, determined by qualifications, skills, and level of experience.Please apply online in the link provided. Unfortunately, we do not consider CVs on Whatsapp or email.
https://www.jobplacements.com/Jobs/J/Junior-E-Commerce-Administrator-1256377-Job-Search-01-27-2026-10-37-28-AM.asp?sid=gumtree
15h
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REQUIREMENTS Matric is essential.Comfortable on phones.Fast typist.Basic IT skills.Worked on Salesmate or similar CRM (If not, training will be provided).Calm clear talker.Organised.Learns quick. RESPONSIBILITIES Manage incoming calls and ensure a professional first point of contactLog service calls and update customer infoLogging calls in Salesmate CRM.Right after call ended, pull up customers profile in Salesmate.Open new ticket.Allocate all details.Update the customer info if changed.Assign to correct department based on tags.Use full sentences.Dont leave fields blank or rush updates.Re-read ticket once, send off.MPS MonitoringCheck Toners Alerts weekly.Check Parts.Notify ordering department if toner reached 20% for quick dispatch.FibreGenerate QuoteOnce quote is accepted by customer, notify ordering department.Do follow ups with the Project Manager who is assigned to the deal.Manage fibre outage calls Log, follow up, escalate timely, keep customer updated.
https://www.jobplacements.com/Jobs/S/Support-and-Services-Administrator-1255994-Job-Search-01-26-2026-22-30-01-PM.asp?sid=gumtree
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Job Title: Junior Web DeveloperEmployment Type: Full-timeLocation: Tygervalley, Cape Town Role Overview:We are seeking a Junior Web Developer to join a digital marketing agency, supporting the development and maintenance of websites using WordPress and Elementor within a fastpaced, results-driven environment. Key Responsibilities:Develop, update, and maintain websites using WordPress and ElementorBuild and refine website layouts based on project briefs and brand guidelinesEnsure websites are responsive, visually engaging, and performance-focusedCollaborate with internal teams to deliver projects on time and to specificationCommunicate professionally with clients and respond to feedback efficientlyIdentify and resolve basic website issues and conduct quality checksFollow established processes and best practicesManage multiple projects and deadlines simultaneously Required Skills and Competencies:Proven experience with WordPress and ElementorHigh attention to detail with a strong eye for design and layoutAbility to work effectively under pressureExcellent interpersonal and communication skillsComfortable working independently and as part of a teamWell-organised, process-driven, and dependable Qualifications and Experience:A degree in a relevant field is advantageous but not essentialMinimum 2 years experience in a web development roleExperience using web development tools and platformsPrevious marketing agency experience preferredProven experience working in a fast-paced environment If you are interested and meet the above requirements, please apply and submit your CV.
https://www.jobplacements.com/Jobs/J/Junior-Web-Developer-1256048-Job-Search-1-27-2026-4-08-56-AM.asp?sid=gumtree
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