Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for customer service in IT & Tech Jobs in Cape Town
1
SavedSave
Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an Dynamics 365 CRM Consultant to join their team based in Cape Town.
Job Purpose:
The Dynamics CRM Consultant will be responsible for reviewing client business processes, re-engineering the clients processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.
Responsibilities:
• Lead requirements gathering sessions
• Documentation of business processes and requirements
• Lead the development of Use Cases and Design document artifacts to effectively convey requirements
• Configuration of Dynamics CRM
• Test script creation, planning and execution
• Train documentation creation
• Delivery of on-site and virtual training sessions
• Documentation of Data Mapping for integration and migration tasks Requirements:
• Professional experience of Dynamics 365 for Sales, Customer Service, Marketing, Portals
• Professional experience of Microsoft Power Platform and plugins
• Professional experience of the methods and tools used to customize and extend Dynamics 365 solutions
• Experience in Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI) and Common Data Service
• Strong workshop, facilitation and presentations skills
• Good understanding of DevOps
• Good understanding of testing methodologies
• Certifications Six Sigma, Lean, Agile desirable
• Work proficiency in English required Salary: Market Related
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202623 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202623
2d
1
SavedSave
Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an Office 365 Consultant to join their team based in Cape Town.
The Office 365 Consultant will be responsible for leading requirements gathering sessions, document requirements, run projects and implement smaller solutions based on low code approach with the business responsibilities.
Responsibilities:
• Produce high quality documentation
• Assist in the decision-making process to determine the best solutions and approaches for projects
• Work with technical teams to help them define the best technical solution
• Build and configuration of solutions using native features
• Prototyping and proof of concept development
• Gather requirements and create specifications
• Run information gathering workshops Requirements:
• Professional experience with Office 365 including SharePoint, Microsoft Teams, Yammer, OneDrive, Stream, Power Apps, and Power Automate (Flow), Microsoft Forms
• Professional experience in Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI) and Common Data Service
• Professional experience of the methods and tools used to customize and extend Office 365
• Experience in Workflow Process tool for Office 365 like Nintex, K2
• Solution Design, wire framing; ensuring the design and layout are in keeping with the requirements
• Strong workshop, facilitation and presentations skills
• Good understanding of DevOps
• Good understanding of testing methodologies
• Certifications Six Sigma, Lean, Agile desirable
• Work proficiency in English required Salary: Market Related
Working Hours: Monday to Friday (08:00am till 17:00pm)
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202505 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202505
2d
1
SavedSave
Channel Manager
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approac...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE0ODk3NTA0P3NvdXJjZT1ndW10cmVl&jid=1300283&xid=1414897504
2d
4
Transform your online presence with a custom-designed website tailored to your needs. Our flexible monthly payment plans make it easy to get the effective business website or eCommerce store you need, complete with SEO and web hosting—all in one place!Plus, with our ongoing support and maintenance services, your website will always be up-to-date and secure. We're dedicated to delivering exceptional customer service and technical support, ensuring your online success.
17d
Ads in other locations
1
SavedSave
Our client in the Bellville are is looking for a highly skilled and experienced Network & CCTV Technician to join their team.The successful candidate will be responsible for installing, maintaining, and troubleshooting network infrastructure and CCTV systems.
Requirements
Matric
Certification in network or security-related fields (e.g., CCNA, CompTIA Network+, Security+, etc.)
Proven experience as a Network and CCTV Technician or similar role
Strong knowledge of networking principles and protocols
Proficiency in configuring and troubleshooting network equipment
Experience with CCTV systems
Excellent problem-solving skills and attention to detail
Ability to work independently and collaboratively in a team environment.
Excellent communication and customer service skills.
Valid drivers license and willingness to travel to client sites as needed.
Responsibilities
Install, configure, and maintain network infrastructure, including routers, switches, firewalls, and access points.
Set up and configure CCTV systems
Perform regular maintenance and updates on network and CCTV equipment to ensure optimal performance and security
Troubleshoot network and CCTV issues, diagnosing and resolving problems in a timely manner
Conduct site surveys and assessments to determine optimal placement of CCTV cameras and network equipment
Provide technical support and assistance to end-users as needed
Keep accurate records of installations, maintenance activities, and equipment inventory
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004567/N&source=gumtree
2d
1
Our client is a leader in the field of e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for an E-Learning Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of E-Learning Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for E-Learning issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored E-Learning solutions.
Participate in both the development and back-end maintenance of learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate the impact of busi
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004448/H&source=gumtree
2d
1
SavedSave
Our client is an international company that focusses on security products and services, and they have a vacancy for an experienced CAD DesignerÂ
to join their team in the Cape Winelands area.
Responsibilities
:Creation and verification of technical documentation within SolidWorks and following PLM system
Mechanical and / or Electrical drawing design and drawing creation
Verification of work standard execution for assigned product group
Supervision of prototype execution, internal and external testing
Customer Engineering processes support with focus on site layouts, designs of perimeter protection and perimeter control solutions for special and individual orders.
Providing technical support including (drawings, costs, booking guidelines and after sales service advise) for internal costumers.
Creation, configuration, and maintenance of ERP system codes with bill of materials, manufacturing routings and master data information.
Support to Manufacturing with production specifications, packaging manuals, welding plans, and technology.
Participation in creation of documentation for Quality Management System
Key parameters:
Ability to support Customer Engineering tasks related to models, drawings, quotations, and ERP configuration for projects executed abroad.
3D Modelling in SolidWorks
BOM, Routing creation at ERP system (IFS)
Design perimeter and access control products for projects
Renders
Skills and Experience:
Grade 12
Min 5+ years of experience in mechanical, manufacturing, material, or mechatronics engineering
Independence with solid modelling, assemblies, and drawings/detailing within CAD software
is a must (knowledge of SolidWorks will be an advantage)
Knowledge of key construction principles
Ability to prepare model configurations of new products based on existing data.
Ability to create and modify technical drawings for product families.
Ability to introduce electro-mechanical components in design (motors, keypads, access panels) would be added value.
Ability to perform strength & structural foundations calculations would be added value.
Knowledge of certification process flow would be added value.
Capability to perform failure mode analysis would be added value.
Experience with e-commerce companies is a plus (technical support and renders support).
MS Office knowledge: Excel, PowerPoint, Outlook, Teams.
Fluency in English both spoken and written is a must.
Knowledge of IFS or SAPR3 or other MRP systems would be an advantage.
Ability to create BOM, routing in MRP system would be an advantage.
Knowledge of Perimeter Protection would be an additional asset.
 To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal informati
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004512/H&source=gumtree
2d
1
SavedSave
Our client based in Bellville is seeking a skilled and experienced Network & CCTV Technician to join their team.The successful candidate will be responsible for installing, maintaining, and troubleshooting network infrastructure and CCTV systems.
Requirements
Matric
Certification in network or security-related fields (e.g., CCNA, CompTIA Network+, Security+, etc.)
Proven experience as a Network and CCTV Technician or similar role
Strong knowledge of networking principles and protocols
Proficiency in configuring and troubleshooting network equipment
Experience with CCTV systems
Excellent problem-solving skills and attention to detail
Ability to work independently and collaboratively in a team environment.
Excellent communication and customer service skills.
Valid drivers license and willingness to travel to client sites as needed.
Responsibilities
Install, configure, and maintain network infrastructure, including routers, switches, firewalls, and access points.
Set up and configure CCTV systems
Perform regular maintenance and updates on network and CCTV equipment to ensure optimal performance and security
Troubleshoot network and CCTV issues, diagnosing and resolving problems in a timely manner
Conduct site surveys and assessments to determine optimal placement of CCTV cameras and network equipment
Provide technical support and assistance to end-users as needed
Keep accurate records of installations, maintenance activities, and equipment inventory
To apply, please send your CV with your salary expectations to hannah@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004570/H&source=gumtree
2d
1
SavedSave
Our client, based in the Bellville area, offering a comprehensive range of IT support services is looking a dynamic and experienced Sales Consultant
to join their team.
Requirements:
2-5 Years Sales experience.
Valid drivers License.
Own Transport.
Software and Hardware knowledge (Beneficial).
Good understanding of Microsoft products (Advantageous).
Bilingual in Afrikaans and English
Responsibilities:
Approach new or potential clients (Businesses).
Develop and maintain a portfolio of clients.
Build long-standing professional relationships with clients
Propose solutions to the clients problematic area.
Ensuring the timely delivery of products and services to clients.
Resolving customer complaints promptly.
Research market trends and generate more sales.
Account management.
Put together quotes for new equipment when necessary.
Visiting clients when call cannot be resolved over the phone.
Assist fellow colleagues with overflow.
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004566/N&source=gumtree
2d
1
SavedSave
Our client is an international company that focusses on security products and services, and they have a vacancy for an experienced CAD DesignerÂ
to join their team in the Cape Winelands area.
Key Responsibilities
:Creation and verification of technical documentation within SolidWorks and following PLM system
Mechanical and / or Electrical drawing design and drawing creation
Verification of work standard execution for assigned product group
Supervision of prototype execution, internal and external testing
Customer Engineering processes support with focus on site layouts, designs of perimeter protection and perimeter control solutions for special and individual orders.
Providing technical support including (drawings, costs, booking guidelines and after sales service advise) for internal costumers.
Creation, configuration, and maintenance of ERP system codes with bill of materials, manufacturing routings and master data information.
Support to Manufacturing with production specifications, packaging manuals, welding plans,
and technology.
Participation in creation of documentation for Quality Management System
Key parameters:
Ability to support Customer Engineering tasks related to models, drawings, quotations, and ERP configuration for projects executed abroad.
3D Modelling in SolidWorks
BOM, Routing creation at ERP system (IFS)
Design perimeter and access control products for projects
Renders
Skills and Experience:
Grade 12
Min 5+ years of experience in mechanical, manufacturing, material, or mechatronics engineering
Independence with solid modelling, assemblies, and drawings/detailing within CAD software
is a must (knowledge of SolidWorks will be an advantage)
Knowledge of key construction principles
Ability to prepare model configurations of new products based on existing data.
Ability to create and modify technical drawings for product families.
Ability to introduce electro-mechanical components in design (motors, keypads, access panels) would be added value.
Ability to perform strength & structural foundations calculations would be added value.
Knowledge of certification process flow would be added value.
Capability to perform failure mode analysis would be added value.
Experience with e-commerce companies is a plus (technical support and renders support).
MS Office knowledge: Excel, PowerPoint, Outlook, Teams.
Fluency in English both spoken and written is a must.
Knowledge of IFS or SAPR3 or other MRP systems would be an advantage.
Ability to create BOM, routing in MRP system would be an advantage.
Knowledge of Perimeter Protection would be an additional asset.
 To apply, please send your CV with your salary expectations to craig@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal infor
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004417/CS&source=gumtree
2d
SavedSave
Help Desk Technician responsibilities include:
·
Serving as the first point of contact for customers seeking technical
assistance over the phone or email
·
Performing remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determining the best solution based on the issue and details provided by
customers
Responsibilities
·
Serve as the first point of contact for customers seeking technical
assistance over the phone or email
·
Perform remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determine the best solution based on the issue and details provided by
customers
·
Walk the customer through the problem-solving process
·
Direct unresolved issues to the next level of support personnel
·
Provide accurate information on IT products or services
·
Record events and problems and their resolution in logs
·
Follow-up and update customer status and information
·
Pass on any feedback or suggestions by customers to the appropriate
internal team
·
Identify and suggest possible improvements on procedures
Requirements and skills
·
Proven experience as a help desk support technician or
other customer support role
·
Tech savvy with working knowledge of office automation products,
databases and remote control
·
Good understanding of computer systems, mobile devices and other tech
products
·
Ability to diagnose and resolve basic technical issues
·
Proficiency in English
·
Excellent communication skills
·
Customer-oriented and cool-tempered
If you are interested please send your CV to jobs@trekit365.co.za.
SALARY: R5000 – R6000
MEDICAL INSURANCE
12d
1
Our client is a leader in the field of Moodle-based e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for a Moodle Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of Moodle Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for Moodle issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored Moodle solutions.
Participate in both the development and back-end maintenance of Moodle-based learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous Moodle site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate th
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004264/MM&source=gumtree
6mo
1
SavedSave
Our client is looking for a Senior IT Technician
to join their team. This role requires someone that is driven and that has excellent customer service skills.
Requirements:
Bilingual in Afrikaans and English.
Matric certificate.
3 - 5 yearsâ?? relevant experience.
Must have excellent communication and interpersonal skills.
Helpdesk experience.
TeamViewer support experience.
Understanding of WLAN, WAN and LAN environments.
Strong networking knowledge is required.
Understanding of DNS/DHCP.
Google Suite experience in setting up and configure.
Responsibilities:
Check in with the different departments.
Resolve any day-to-day issues.
Track and follow up on any issues with third party applications until the issues have been resolved.
Improve the current IT environment.
Set up of Office 365 and configure.
Network cabling, wireless configuration, and management.
To apply, please send your CV with your salary expectations to ilana@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004328/IP&source=gumtree
6mo
SavedSave
About
Us:
Visulink IT Solutions CC is a leading office automation company dedicated to
providing cutting-edge solutions to our clients. We are committed to delivering
excellence in service and technology, and we are seeking a talented Technical
Manager to join our team.
Position
Summary:
The Technical Manager will be responsible for managing the technical team,
ensuring the highest standards of service delivery, and maintaining a strong
customer focus. The ideal candidate will have a strong technical background,
excellent leadership skills, and a passion for delivering exceptional customer
service.
Key
Responsibilities:
Managing the Technical Team by being the point of
contact between the team and the Managing Director of the company. Coordinating technical staff by enforcing company
systems, policies, procedures, and productivity standards and disciplining
staff where appropriate.Ensuring that every technician is presentable and has
all the tools and documentation needed when going out to customers.Actively monitoring the messages on the technical group
to ensure smooth flow of work throughout the day.Handling any challenges technicians are facing in the
field promptly and reporting any unsolved problems to the Managing
Director urgently.Performing any other duties as required by management from time to time.Qualifications:Bachelor's degree in a relevant field (preferred)Proven experience in a technical management roleStrong leadership and communication skillsExcellent problem-solving abilitiesAbility to work under pressure and meet deadlinesKnowledge of office automation systems (preferred)
Benefits:Competitive market-related salary based on experienceProfessional development opportunities
If
you are a motivated and talented individual with a passion for technology and
customer service, we want to hear from you! Please submit your resume and cover
letter to finance@vlink.co.za with the
subject line "Senior Technical Manager Application."
1mo
IT Field Support Technician – Worcester(Or Surrounding Areas)
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Worcester(Or Surrounding Areas).
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE,
or equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP, Lexmark, etc.…
will be an advantage.Repairing Laptops and Desktops.
College
leavers are welcome to apply.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider your application
unsuccessful.
3d
Save this search and get notified
when new items are posted!