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Results for hotel receptionist jobs in "hotel receptionist jobs" in South Africa in South Africa
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Front Office ReceptionistPepperclub Hotel, Cape TownReports to Front Office Supervisor / Assistant Front Office ManagerPepperclub Hotel is recruiting a polished, service-driven Front Office Receptionist to join our Front Office team. This role is central to the guest experience and requires someone who is calm under pressure, detail-focused, and genuinely passionate about 5-star service delivery.About the RoleYou will be the first and last point of contact for our guests. Your role is to deliver seamless arrivals and departures, manage front desk administration with precision, and ensure every guest interaction reflects our RAISE values of Responsibility, Accountability, Integrity, Service, and Excellence.Key ResponsibilitiesGuest Experience & Service Excellence• Deliver warm, professional, personalised service at all times• Manage guest check-ins, check-outs, and in-house requests efficiently• Anticipate guest needs and resolve concerns promptly• Upsell room upgrades, hotel services, and internal promotions• Maintain consistent 5-star service standardsFront Office Administration & Accuracy• Process arrivals, departures, billing, and payments with 100% accuracy• Maintain accurate guest profiles, registration cards, and documentation• Complete daily checklists, handovers, and reports on time• Handle cash and financial transactions responsiblyOperational Coordination• Liaise closely with Housekeeping, Concierge, and Management• Communicate arrivals, room readiness, and special guest requests clearly• Maintain guest communication logs and shift updates• Participate actively in shift briefings and team meetingsFront Desk Presentation & Standards• Maintain a neat, organised, and welcoming front desk environment• Ensure all guest-facing materials and equipme
https://www.jobplacements.com/Jobs/F/Front-Office-Receptionist-1250174-Job-Search-01-12-2026-02-00-15-AM.asp?sid=gumtree
8d
Job Placements
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The receptionist will be responsible for ensuring smooth front desk operations and delivering excellent customer service. Key duties include:Guest Check-In/Out: Greet guests, manage check-ins and check-outs, issue room keys, and handle reservations.Customer Service: Answer inquiries about hotel services, amenities, and local attractions, and assist with special requests.Phone and Email Management: Respond to calls and emails, direct inquiries to appropriate departments, and take messages as needed.Billing and Payments: Process guest payments, handle billing issues, and provide receipts.Record Keeping: Update guest records, maintain booking logs, and prepare daily reports.Problem Resolution: Address guest complaints or issues professionally, escalating as necessary.This role requires strong communication skills, attention to detail, and a friendly, helpful demeanor to create a welcoming experience for guests.
https://www.jobplacements.com/Jobs/R/Receptionist-1251019-Job-Search-01-13-2026-04-35-57-AM.asp?sid=gumtree
7d
Job Placements
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Duties: Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriatelyAnswering screening and forwarding incoming phone calls as well as taking accurate messages and relayingProvide basic and accurate information in-person and via phone/emailOrder Office supplies and keeping inventory thereofMaking tea and coffee for visitorsOpening and receiving paperwork from stores and boxing / distributing thereofMaintain office security by following safety procedures and controlling access (monitor logbook, issue visitor parking cards)Collecting, receiving and sorting daily mail and deliveriesRequesting of all outstanding banking documentation for Debtors & CreditorsScanning and filing of all Petty Cash slipsCompleting of all paperwork & contracts as required by supervisorUpdating of store and staff contact details workbook.Scheduling of annual services and 3rd party contractorsOrdering of printer ink and Logging calls for repairsLicensing of Company VehiclesAdditional overflow of duties / establishing gaps as role growsOrder and shop for management and staff mealsFiling of POPs for creditors weekly and monthly paymentsEnsuring the storeroom and office paperwork is boxed and archivedCompleting printer readings workbook and recon on a monthly basisRequest and compile printer readings on a monthly basis for all stores and officesReceiving of courier parcels and filing of waybillsArrange courier collections and distribute uniforms or spares received to correct storesPerform other clerical receptionist duties such as filing, scanning and photocopying Requirements: Grade 12A formal qualification will be an advantageAt least 1+ years experience in an administrative or reception positionA valid drivers license will be an advantage
https://www.jobplacements.com/Jobs/R/Receptionist-Office-Administrator-1252725-Job-Search-01-16-2026-10-03-29-AM.asp?sid=gumtree
4d
Job Placements
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QualificationsMatric / Grade 12 (required).Hospitality qualification or front-office training (advantageous).First Aid certificate (an advantage in remote lodge environments).Computer literacy (MS Office; reservation systems such as Opera, Panstrat, Semper, ResRequest, etc.).Experience12+ years experience as a receptionist, front desk agent, or guest service attendant.Experience in a game lodge, hotel, or hospitality environment is highly beneficial.Experience working in remote areas is an advantage.Skills & CompetenciesExcellent communication and interpersonal skills.Strong organisational and administrative abilities.Ability to multitask and work calmly under pressure.Professional telephone and email etiquette.Strong attention to detail and accuracy.Guest-centric approach and warm, friendly personality.Personal AttributesWell-presented, polite, and confident.Passionate about hospitality, wildlife, and guest engagement.Reliable, honest, and able to work independently.Flexible with work hours and able to adapt to remote lodge conditions.Positive attitude and commitment to delivering outstanding service.
https://www.jobplacements.com/Jobs/R/Receptionist-1249765-Job-Search-01-09-2026-04-06-50-AM.asp?sid=gumtree
11d
Job Placements
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Job Title: Golf Club Receptionist & Golf CoordinatorLocation: Skukuza Golf ClubReports To: Golf Manager Job Type: Full-TimePosition Overview:We are seeking a friendly, organized, and service-driven individual to join our team as a Golf Club Receptionist and Golf Coordinator. This dual-role position is essential in delivering a first-class experience to our members and guests by managing front desk duties, tee time coordination, and supporting daily golf operations.Key Responsibilities:Receptionist Duties:Welcome members and guests with a warm and professional demeanour.Answer phone calls and respond to emails promptly and courteously.Manage member inquiries, bookings, and general information requests.Maintain an organized and presentable reception area.Process payments, issue receipts, and balance the till at the end of the shift.Assist with retail sales in the pro shop.Golf Coordinator Duties:Coordinate and manage tee time bookings, including individual, group, and tournament play.Coordinate and manage all restaurant bookings, including groups and special events and functions.Maintain accurate records of all bookings and reservations inc. daily play logs.Assist with organizing and administering golf events and competitions.Work closely with the golf professional team to ensure smooth daily operations.Support communication between members, guests, and golf course personnel.Key Skills & Qualifications:Previous experience in a customer service or front desk role (hospitality, golf, or leisure industry preferred).Strong organizational and multitasking abilities.Excellent verbal and written communication skills.Knowledge of golf operations and terminology is an asset.Experience with booking systems and POS softwareAbility to work flexible hours, including weekends and holidays.A genuine passion for delivering top-tier customer service.
https://www.jobplacements.com/Jobs/G/Golf-Coordinator-and-Club-Receptionist-1249718-Job-Search-01-09-2026-02-00-16-AM.asp?sid=gumtree
11d
Job Placements
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QualificationsMatric / Grade 12 (required).Hospitality qualification or front-office training (advantageous).First Aid certificate (an advantage in remote lodge environments).Computer literacy (MS Office; reservation systems such as Opera, Panstrat, Semper, ResRequest, etc.).Experience12+ years experience as a receptionist, front desk agent, or guest service attendant.Experience in a game lodge, hotel, or hospitality environment is highly beneficial.Experience working in remote areas is an advantage.Skills & CompetenciesExcellent communication and interpersonal skills.Strong organisational and administrative abilities.Ability to multitask and work calmly under pressure.Professional telephone and email etiquette.Strong attention to detail and accuracy.Guest-centric approach and warm, friendly personality.Personal AttributesWell-presented, polite, and confident.Passionate about hospitality, wildlife, and guest engagement.Reliable, honest, and able to work independently.Flexible with work hours and able to adapt to remote lodge conditions.Positive attitude and commitment to delivering outstanding service.
https://www.jobplacements.com/Jobs/R/Receptionist-1249392-Job-Search-01-08-2026-04-06-24-AM.asp?sid=gumtree
12d
Job Placements
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Key Responsibilities:Handle reservations, cancellations, and guest inquiries via phone and emailHandle bookings for restaurantManage check-ins and check-outs efficientlyProvide information about accommodation, facilities, and local attractionsMaintain accurate records and always ensure excellent guest serviceAssist with administrative and front-office duties as requiredGroup welcoming from Safari drivesAssist in Curio shopRequirements:Previous experience in hospitality, front office, or reservationsMinimum 3 years of experience in a 4 or 5-star lodge/hotel/resort environment.Strong communication and customer service skillsComputer literacy (MS Office; Xero, POS & reservation systems advantageous)Willingness to work flexible hours including WeekendsAble to work under pressure and be able to multitaskMust have knowledge of all accommodation ratesOwn TransportShift work 5-6 days a week including weekends and hours is from 07h30-16h30Odyssey preferred, or knowledge of Protel and Opera or similarAccommodation is provided
https://www.jobplacements.com/Jobs/R/ReservationistReceptionist-1251016-Job-Search-01-13-2026-04-35-56-AM.asp?sid=gumtree
7d
Job Placements
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Duties: Guest check-ins: ensuring that this integral step in the guest experience is smooth and adheres to the lodge standards.Guest check-outs: ensuring that we leave a lasting positive impression on guests and continue the service standard right until the last moment when they leaveContacting guests before they arrive, if necessary, and obtain important informationUpdate of the day sheetRetrieving all the necessary information to complete the day sheet for the next dayCheck and respond to all emails pertaining to reception enquiries, and forward enquiries relating to other departments to the relevant HODReview reservations, and escalate any issues raisedComplete courtesy callsComplete daily checklists Requirements: Grade 12Diploma / Degree relevant to the field of HospitalityAt least 2 years experience in a Reception / Front Office role at a 4 / 5* propertyThe ability to work collaboratively and build confidence and buy in with multiple stakeholders.Strong ability to execute capabilities.Leadership and the ability to develop subordinates.Ability to work independentlyAccountable and able to take ownership.
https://www.jobplacements.com/Jobs/R/Receptionist-1248154-Job-Search-01-05-2026-04-03-23-AM.asp?sid=gumtree
15d
Job Placements
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This is a luxury lodge offering an immersive bush experience, combining refined comfort with authentic wildlife encounters. Guests enjoy personalized service, scenic surroundings, and a serene retreat designed for relaxation and adventure.Candidate Requirements:Previous experience as a Receptionist or Office Assistant in a 5-star hotel, lodge, or spa environment is preferred.Must have verifiable references and a strong track record.Strong administrative and organizational skills.Ability to use initiative and work independently.Excellent customer service skills and professional communication.Fluent in spoken and written English and Afrikaans.Well-groomed, professionally dressed, and maintains high personal hygiene standards.Honest, courteous, punctual, and disciplined.Self-motivated, confident, and able to maintain composure under pressure.Computer literate with knowledge of Microsoft Office applications.Candidate Responsibilities:Arrive 30 minutes prior to the start of your shift.Manage the front desk, including switchboard and receiving of visitors.Follow a strict no-cell-phone policy; personal phones must be signed in at the front desk.Maintain comprehensive knowledge of the spa, treatments, facilities, and retail offerings.Operate the spa scheduling system efficiently.Maintain high standards of hygiene throughout the spa.Assist in all areas as requested by management.Successfully complete all practical and theory assessments provided by management.Address clients formally and ensure therapists introduce themselves.Ensure every client completes a consultation card prior to treatments, check for contraindications, obtain client signatures, and file appropriately after each visit.Recommend and upsell treatments to clients.Handle general office duties, including faxing, receiving parcels, message taking, and visitor management.Assist management with various administrative and operational tasks.Maintain the tidiness and professional appearance of the spa.Manage office supplies, including stationery and refreshments.Adhere to all Standard Operating Procedures (SOPs) of the property.Be flexible with working hours as required.Stay 30 minutes after your shift to ensure the spa is prepared for the next day.Perform any additional duties necessary to support the smooth operation of the spa and business.This is a live-in position.
https://www.jobplacements.com/Jobs/R/Receptionist-1248770-Job-Search-01-06-2026-10-09-32-AM.asp?sid=gumtree
14d
Job Placements
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This is a premier safari portfolio, managing high-end lodges and offering luxury wildlife experiences. This role is ideal for someone with previous Lodge experience.Core Criteria:Matric required, with Diploma or equivalent in Hospitality (preferred)Minimum of 2 years experience in a similar front-of-house or reception role, preferably within a high-end lodge or hotel environmentComputer literacy essential, including MS Office, reservation systems and POS platformsSolid understanding of guest service standardsStrong adherence to proceduresProven experience with stock control and administrative processesStrong customer service ethos, with the ability to handle challenging situations calmly and professionallyExcellent attention to detail and organisational abilityConfident verbal and written communication skillsCore Responsibilities:Act as the first point of contact for guests, ensuring a warm, professional welcome and smooth check-in and check-out processesHandle front desk operations, including incoming calls, guest queries, and requestsProvide accurate information and assistance to guests, ensuring an exceptional guest experience at all timesHandle payments, billing, and associated administrative duties with accuracyMaintain a positive, approachable, and professional presence at the front deskPrioritise tasks effectively and work independently with strong planning skillsTake initiative and adopt a proactive, solution-oriented approach to daily tasksSupport the wider lodge team to uphold the lodges high service standardsOn Offer:Market-related monthly package, commensurate with experience and qualificationsOn-site accommodation and laundry providedRoster: 3 weeks on / 1 week offAnnual Leave: 15 days per annumLive-in position based at the lodge in Hoedspruit, Limpopo ProvinceAs this is a hospitality role, flexibility to work irregular hours, including weekends, public holidays, and evenings is required
https://www.jobplacements.com/Jobs/R/Receptionist-1248179-Job-Search-01-05-2026-04-09-56-AM.asp?sid=gumtree
15d
Job Placements
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