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We are seeking a highly organised and customer-focused individual to join our team as a Guest House Manager in the Hospitality industry. (Live in position)As a Guest House Manager, you will have experience in managing large functions and be responsible for overseeing all aspects of the guest house operations, ensuring that guests have an exceptional experience during their visit. This role requires a high level of professionalism, excellent communication skills, and a strong ability to multitask and problem-solve in a fast-paced environment. Responsibilities:· Oversee and coordinate the activities of the staff to ensure an efficient and smooth operation.· Monitor and maintain the cleanliness and appearance of the guest house ensuring it meets industry standards and exceeds customer expectations.· Handle customer complaints and concerns with professionalism and find appropriate solutions to ensure guest satisfaction.· Collaborate with the kitchen staff to ensure timely and accurate food and beverage service.· Supervise the front desk and reservation system, ensuring accurate bookings and efficient guest check-in/check-out processes. Requirements:· Young vibrant tourism student looking for experience in the hospitality industry will be advantages· Strong leadership and organisational skills, with the ability to prioritise tasks and delegate responsibilities.· Proficient in using restaurant management software and Microsoft Office Suite.· Strong problem-solving skills and attention to detail.· Flexible schedule, including evenings, public holidays and weekends. Applications including head and shoulder photo mailed to:jannied@mailapp.co.za
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We are Hannes & Leonie le Roux and are currently looking for a position as a Management couple in Lodges, Guest Houses and / or Restaurants. We are a couple with 8 years' experience in Hospitality and we work extremely well together. We love the hospitality industry; with all the challenges we faced in the last few years. We are committed and dedicated to guest satisfaction first. Staff wellbeing is also very important to us. We are friendly, enthusiastic, hardworking, reliable, honest, ambitious and passionate about people. We have extensive knowledge of all aspects of lodge management. We are willing to learn new skills as well as sharing the knowledge that we have accumulated and find it easy to promote a good working environment to encourage fellow colleagues and staff to achieve targets. We have contactable references. A live-in position would be suitable, and we are also willing to relocate anywhere in South Africa.
21h
1
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An exciting new opportunity has arisen with our client in the Hospitality industry, a well-established 5-star lodge.
Duties:Stay up to date with changes in policies, ways of working and standards in the industry.
Run relevant shifts as required and conduct pre-shift briefings between front and back of house.
Manage interactions with guests regarding menu requests/dietary requirements and ensure effective communication of all guest-related matters to the Lodge team in a timely manner.
Follow all standard operating procedures for service to guests, ensuring exceptional food quality is provided to guests at all times.
Support the kitchen management team to ensure that all kitchen records are appropriately maintained.
Ensure adherence to all relevant food safety, security and health and safety policies, processes and procedures ensuring compliance with local legislation.
Assist with managing junior kitchen staff during preparation and service.
Support the other kitchen sections to ensure that the work is completed in a manner that allows guests to receive the highest level of personalised service at all times.
Requirements:Diploma or other formal qualification in Culinary Arts
At least 5 years’ experience at a 5-star Lodge/Hotel, with a minimum of 2 years’ experience at a CDP level
Hold a current food handler health card or HACCP/Food Safety certificate
Knowledge of GAAP POS and MS Excel
Good knowledge of food costing and wastage control
Driver’s license preferable
Good knowledge of F&B Service
SECTOR: Hospitality / Hotel
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1NC9BSw==&jid=1781658&xid=E.L001854/AK
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