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Private Game Lodge Staff ManagerCompany Description:We are a prestigious private game lodge dedicated to providing unparalleled luxury and hospitality amidst the stunning landscapes of the Eastern Cape. Our lodge offers an exclusive retreat for guests seeking an authentic safari experience coupled with exceptional service and comfort.Position Overview:
We are seeking a highly skilled and experienced Staff Manager to oversee the operations of our lodge's diverse team. The ideal candidate will have a minimum of 5 years of relevant experience in hospitality management, with a strong background in luxury accommodations and a passion for wildlife conservation. A diploma or degree in Hospitality Management, Business Administration, or a related field would be advantageous.Responsibilities:Lead, motivate, and supervise a team of staff members including lodge attendants, housekeeping, kitchen staff, and guides.Develop and implement training programs to ensure that all staff members are equipped with the necessary skills and knowledge to deliver exceptional service to guests.Coordinate staff schedules and assignments to ensure efficient operation of the lodge.Maintain high standards of cleanliness, maintenance, and safety throughout the lodge facilities.Foster a positive work environment that encourages teamwork, professionalism, and excellence.Manage guest relations and address any concerns or complaints in a prompt and effective manner.Collaborate with other department heads to achieve overall lodge objectives and uphold the lodge's reputation for excellence.Oversee inventory management, procurement, and budgeting for staff-related expenses.Stay informed about industry trends and best practices to continuously improve lodge operations.Qualifications:Minimum of 5 years of experience in hospitality management, preferably in a luxury lodge or resort setting.Strong leadership and interpersonal skills with the ability to inspire and motivate a diverse team.Excellent communication and problem-solving abilities.Proven track record of delivering exceptional guest experiences.Diploma or degree in Hospitality Management, Business Administration, or a related field is advantageous.Proficiency in relevant software applications such as Microsoft Office Suite and property management systems.Benefits:Competitive salary commensurate with experience.Opportunities for professional development and career advancement.Accommodation and meals provided.How to Apply:Prior to applying for this position, kindly ensure that your Curriculum Vitae (CV) is validated by sacv.co.za. We encourage candidates to complete this process to facilitate a smooth application process.
Please include "Private Game Lodge Staff Manager Application" in the subject line of your email. Only qualified candidates will be contacted for further consideration.
4d
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VACANCY: HOUSE MANAGERWe are seeking a diligent and responsible Stay-In House Manager to oversee the smooth operation and maintenance of a private household in Bishopscourt, Cape Town. The House Manager will manage and supervise household staff to maintain the property, and ensure the highest standards of service for the homeowners. The ideal candidate will have a strong work ethic, excellent organizational and leadership skills, and the ability to manage multiple tasks and responsibilities.Qualifications:• Grade 12.• Minimum 5 years’ experience in a similar role, preferably in a private household environment.• Bilingual in the English and Afrikaans Language (German an advantage, but not essential).• Strong administrative skills.• Computer literate (MS Office). • Excellent organizational and time management skills, with the ability to prioritize tasks effectively.• Strong communication and interpersonal abilities, with a friendly and approachable demeanour.• Proficiency in managing staff in terms of household management tasks, cleaning, cooking, and basic maintenance.• Discretion and respect for privacy, with the ability to handle confidential information with tact and professionalism.• Flexibility to work occasional evenings and weekends as needed.• Valid driver's license and own reliable vehicle.Responsibilities:• Manage and supervise household staff, including housekeepers, cooks, and gardeners.• Create schedules and assign tasks to household staff.• Ensure the household runs smoothly by managing inventory, overseeing maintenance and repairs, and maintaining household systems such as HVAC (Heating, Ventilation, and Air Conditioning) and security systems.• Compile and maintain budgets for household expenses.• Coordinate household events and oversee homeowner / guest accommodations and hospitality.• Oversee household vendors and contractors to ensure the quality of work and adherence to budgets.• Maintain confidentiality and discretion when handling sensitive household matters.• Provide a high level of service to the homeowners and ensure their needs and preferences are met.• HR management in terms of household staff: wages and salaries, training and developing of staff, job descriptions, etcetera.Benefits:• Competitive salary commensurate with experience.• Accommodation (live-in) and basic meals provided.• Opportunity to work in a prestigious and supportive environment with a dynamic team.Starting date: Immediately or soonestApplication Process:Interested candidates are encouraged to submit their application via email to herman@jhg.co.za on or before 17 May 2024. Please attach the following in your application:• Detailed Resume with Cover Letter;• Current Profile Picture;• Copy of Driver's License;• Salary Expectation;• Notice Period.Should you not receive feedback from us by 24 May 2024 please consider your application as unsuccessful.
6d
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Salary: Negotiable depending on experience (R11k – R14k)The position available, entails the following:1. To undertake front of house duties, including greeting and attending to the needs of guests, to ensure a superb customer service experience.2. To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service.3. To deal with guest requests to ensure a comfortable and pleasant stay.4. Check guests into rooms and checking out guests5. Provide information about restaurants, activities and services6. To be responsible for accurate and efficient accounts and guest billing processes7. To assist in keeping the hotel reception area, dining room and patio clean and tidy at all times, as well as the upstairs venue and balcony8. To undertake general office duties:- Correspondence,- Emails,- Filing- Telephone- Ensure the smooth running of the reception area.9. To administer all routes of reservations to ensure that room bookings are made and recorded accurately.10. To ensure that all reservations and cancellations are processed efficiently. Follow up on all payments, provisional reservations and requests meeting turnaround times.11. To keep up to date with room prices and special offers to provide accurate information to guests.12. To report any maintenance, breakage, or cleanliness problems to the General or Maintenance Manager.13. To administer the general petty cash system and float in an accurate manner.14. Act as Duty Manager when required.15. To host, assist and engage with guests during breakfast, lunch and dinner or conferences / weddings16. Upselling of all merchandise17. Servicing of beverages and food18. Setting up buffet and stocking honesty bar19. Setting up of braai, cooking and preparing platters, light meals and picnics20. Making rounds at the swimming pool and room to ensure guests are happy21. Assist with room checks and managing housekeeping22. Stock control23. Assist with social mediaThe above are guidelines for this position, but it will not be limited to these, and the staff member may be asked to assist in any other departments where help might be needed.
10d
We are in search of a maintenance guru with experience in electrical, plumbing and general upkeep of three properties in Brooklyn and Waterkloof Ridge. This is not a live in position and you may be required to work on weekends and public holidays. Please only apply is you have the relevant experience. Send your CV gm@kiwiboutiquelodges.co.zaThank you.
16d
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Housekeeping Co-ordinator:
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5 star standards are maintained
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Assist and supervise housekeeping
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Make sure laundry is running efficiently
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Make sure all housekeeping supplies are
available Must be creative & love housekeeping & cleanliness
· Maintenance Co-Ordinator:·
Co-ordination of maintenance ·
Prioritising maintenance projects·
Planning ahead of maintenance to be done
throughout the lodge·
Make sure all materials are available for any
projects
Front Office & Reservations Assistant:
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Guest Services; check-in & out procedures
· Promote activities that are offered
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Good telephone etiquette
· Knowledge of Innkeeper SoftwareGeneral Skills:·
Strong problem-solving abilities·
Very competent with figures & spreadsheets·
Lead by example·
Team player·
Must be conscientious·
Extremely neat, tidy and organized·
Maintain a professional approach ·
Impeccable attention to detail·
Must be able to following instructions Tertiary & Experience:
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Relevant Degree or Diploma
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Housekeeping and maintenance experience 3 – 5
years
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Skilled & experienced with reservations
system
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At least 3 year working experience at 5-star
properties
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Excellent computer & software skillsPersonal:·
Fully bilingual·
Strong operational and leadership skills·
Excellent communication skills·
Focussed, creative and passionate about the
hospitality industry·
An excellent track record with contactable
references
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No bad habits e.g. smoking/drinking/other email CV & supporting documentation to accounts@thegorge.co.za
23d
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My name is Lulu ,
Seeking for any available post as a Cleaner ,housekeeping or Tea lady .
I know the below responsibilities and requirements which I can perform at your house or office.
Keeping facilities and common areas clean and maintained.
Vacuuming, sweeping, and mopping floors.
Cleaning and stocking restrooms.
Cleaning up spills with appropriate equipment.
Notifying managers of necessary repairs.
Collecting and disposing of trash.
Assisting guests when necessary.
Keeping the linen room stocked.
Properly cleaning upholstered furniture
Ability to manage your time efficiently.
Work well unsupervised.
Handle basic maintenance and cleaning.
Ability to maintain a professional appearance and interact positively with hotel guests.
Hard worker.
Please contact me at 0837602708
For references, please contact the below contacts numbers.
0629903622 Kerrigan
0748079268 Rosly Tuner
0823106369 Alexstrodom
9mo
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