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Job Title:Operations ControllerPlace of Work:Coastlands Hotels & ResortsScope and General Purpose:The Operations controller is responsible for the day to day administrative functions of the Operations. In addition they assist the Operations Manager with a variety of tasks, both inside out outside of the office. Responsible to: Senior Ops controller Executive Directors Responsible for:StoremanAssistant Store manReceiving Clerk Hours of Work:Maximum of 45hours per week Limits of Authority:According to each establishment Key performance Areas:Compile a daily Hospitality Report assessing the overall quality of the Hospitalitydesks and the staff.Refer staff members to the appropriate supervisor or Team Leader for follow upor disciplinary action as necessary.Conduct regular auditsPerform special projects as assigned.Complete a Annual Report offering suggestions for improvementPrepare for, attend, and participate in meetings pertaining to operations.Meet with the Hospitality Manager on a regular basis and keep them informed of any problems, situations, etcThe main purpose of the Operations controller is plan, budget and oversee production activitiesAn operation assistant has to contribute in increasing team efficiency by giving support both operationally and administratively.He or she will have to make innovations for the creation of company procedures and policies as a means for improving company practice, work and organizational structureThe operations assistant may also be tasked with keeping copies of company policies and procedures.He or she will have to assist and coordinate regarding company meetings and events.He or she will have to do a lot of duties such as scheduling, invitation, reservation and preparation of guest accommodations and the distribution and preparation of meetings.The operations assistant may have to create standard operating procedures and establish spreadsheets and databases for the company.He or she should perform the tasks assigned to him in his capacity as an operations analyst by his superior officer.Act has a Brand Ambassador for the business Key Indicators:Time accuracyAbility to work under pressureAssistant operations managers must understand their companys policies and missionKey Competencies:Knowledge:Accurate reporting is cardinal in this position.https://www.jobplacements.com/Jobs/O/OPERATIONS-CO-ORDINATOR-1203297-Job-Search-7-15-2025-12-35-30-PM.asp?sid=gumtree

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