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MAIN PURPOSE To deliver exceptional customer service at the till points as well as artisanal beverages, thereby creating a positive, lasting impression with the customer. KEY OUTCOMES Demonstrates customer service Great communication skills in verbal, nonverbal communication that will impact the experienceDemonstrates a friendly and helpful, can-do attitude when serving customersDemonstrates customer service skills and knowledge.Identify and resolve a customer’s needsGreets all customers politely as they interact Listens to and resolves customer complaints, suggestions, and inquiries. Adheres to Shopkeeping disciplines Cleaning and sanitising work areas, utensils, and equipment. Maintain hygiene and cleanliness standardsExecute all duties as per checklists, quality & traceability documentation Cleaning service and seating areas.Execute all duties as per checklists & adherence to operational standardsSweeps and mops the floor regularlyKeeps the counter and dining area neat and clean.Compliance to Hygiene & Food Safety procedures Management of stock Accountable relevant stock in their workstation.Ensure that the restaurant and area is well stockedOpening shift – truck delivery & FIFO in store along with senior teamRestocks napkins, straws, lids, and other supplies in the dining area.Inventories supplies and goods with supervising manager, when necessary. Processes till transactions effectively Records customer orders on an electronic POS system.Keeps track of a cash drawer and ensures it is balanced at the end of the shift.Takes money from customers and provides correct change.Processes credit card and debit card transactionsTallies orders served and amount of cash received. · High level of attention-to-detail · Ability to work in a fast-paced environment JOB REQUIREMENTS · Preferably grade 12 · Minimum 1 year Cashier experience is required for this position · Is solidly numerate. · Can follow directions and achieve goals. · Demonstrates strong customer service and interpersonal skills. · Is able to communicate effectively to a variety of clientele. ADDITIONAL CRITERIA · Existing Cashier/Barista experience is essential · Able and flexible to work different shifts - 6-day flexi shift roster which may be changed to suit the needs of the operation. · Weekends, evenings and Public Holiday workdays and times is mandatory.Email me now Ericmaqwele@woolworths.co.zaSouth African Citizen Only

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barista jobs in Cape Town (4 results)

Results for barista jobs in Hospitality Jobs in Cape Town