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In this role, youll be the operational heartbeat of the branch ensuring technicians are scheduled effectively, clients receive timely service updates, and daily service delivery runs like clockwork. If you excel at structure, communication, and real-time decision-making, this is the perfect opportunity to step into a role where your impact is immediately felt.What Youll Be Doing (Key Responsibilities)Service Planning & SchedulingBuild daily routing schedules and allocate technicians based on service requirements.Adjust routes for delays, holidays, emergencies, and client requests.Track aborted jobs and ensure timely rescheduling.Field Team CoordinationOversee field staff check-ins and monitor progress throughout the day.Ensure teams are in full PPE, correctly uniformed, and service-ready.Support technicians with real-time direction and problem-solving.Client Service & CommunicationAct as the primary contact for bookings, updates, delays, and service feedback.Follow up on client queries, installations, and complaints.Maintain strong professional relationships to ensure outstanding service delivery.Systems & Ticket ManagementOpen and close service tickets, ensuring accurate record-keeping.Manage handheld devices, job cards, and ensure audit-ready documentation.Log discrepancies and conduct debriefs with teams daily.Stock, Fleet & Resource CoordinationIssue consumables, tools, fuel cards, and vehicle keys with full traceability.Perform monthly stock counts and support fleet compliance.Oversee vehicle servicing schedules and maintain checklists.Service Quality TrackingMonitor metrics such as route adherence, job completion, and attendance.Identify performance gaps and escalate concerns proactively.Support corrective action to enhance service quality.What You Need to Succeed (Qualifications & Experience)Matric (essential)23 years experience in operations coordination, service delivery, route planning, or technician schedulingExperience in mobile/field team coordination is highly advantageousSolid MS Excel, Outlook & digital systems proficiencyExposure to stock control, job ticketing systems, and fleet tracking (preferred)Who You Are (Key Traits)â?? Highly organised and structuredâ?? Calm under pressure even when things go off-planâ?? Assertive communicator with strong follow-throughâ?? A problem-solver who anticipates issues before they ariseâ?? Accountable, reliable, a
https://www.jobplacements.com/Jobs/S/Service-Coordinator-1243678-Job-Search-12-01-2025-10-13-30-AM.asp?sid=gumtree
3d
Job Placements
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Providing support, facilitation, follow-up and sometimes closure on transactional issues. Assist the Task Manager and Divisions Manager in the execution / implementation of the work plans for the in alignment with the business strategy of the department. Support the Director General and the Front Office staff in the preparation of planning and reporting documents, with particular emphasis on drawing on information maintained on databases.Analyze supervision data, monitor disbursement status, and arrange follow up and reporting actions, as well as monitoring project cancellations, write off procedures and adherence to write-off policies. Assist in the preparation and monitoring of the divisions administrative budget, work programs, mission schedules and staff movements schedules, and participate in the identification of resource requirements and sources of funding.Provide budget analysis reports to the Complex Management Budget Coordinator and Manager Prepare, and as needed, gather information and relevant documents for the supervisor regarding issues being discussed or processed by the Manager.Provide first-level support to response to staff information requests in areas of responsibility.Execute received instructions and anticipate and inform superior and relevant colleagues of any risk of delay in achieving targets and take or recommend action to avoid it as per operating procedure. Resources Management Manage systems, create, and process expense reports in SAP.Assist the management in issues concerning resources such as the administrative budget, monitor and review expenses and bring issues to the attention of management.Participate in the preparation of the annual and mid-year budget review by inputting data and the monitoring thereof. Supports in the organization and coordination of meetings within the regional Hub, across the Bank and with external clients and partners. Serve as an information resource on status of products and draft a variety of correspondences. Analytical Work Support in reviewing the quality of documentation for the Division/Department and making recommendations for improvement of style, presentation, and analysis.Keeps abreast of status and progress on Divisions/Department commitments vis-a-vis internal and external clients; propose Key Process Indicators and ways to monitor progress towards theft attainment.Assist Division manager in his / her interaction with internal and external auditors to carry out periodic audit reviews of internal controls on the data administrative portfolio and implement measure to strengthen internal controls where weaknesses are identified and ensure that agreed changes have been fully implemented.Assist in preparing communication and pre
https://www.jobplacements.com/Jobs/O/OPERATION-ASSISTANT-1242554-Job-Search-11-26-2025-9-22-02-AM.asp?sid=gumtree
8d
Job Placements
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Duties: Rapidly process incoming alerts and fragmented incident reports (medical, security, operational).Ask sharp, focused questions to understand whats not being said.Determine the situation type, status, risk level, and what information is still missing. Build Situational Models.Piece together incomplete facts into a live operational picture.Track evolving events, milestones, and tasks.Use tools, systems, and human conversations to validate and refine your understanding. Communicate with Strategic ClarityIdentify and activate the required capabilities and support parties, determining roles, sequencing, and interdependencies (know who needs to know what, and when and make sure they do).Write succinct updates, distil complex dynamics, and adapt your tone to suit operations teams, executives, insurers, and partners.Keep information and updates flowing until resolution, maintaining calm, confidence, and accuracy.Coordinate across stakeholders to ensure progress is tracked, responsibilities are clear, and deadlines dont slip unnoticed.Follow up, nudge where needed, connect the dots across teams, and eliminate ambiguity.Offer presence, support, and clarity to camp staff and managers in the field.Communicate clearly and deliver real-time updates and context-rich summaries to stakeholders, internal and external as a Service progress.Maintain complete, confidential, time-stamped records of incident progression and communications.Help turn experience into insight: your logs are used to train, audit, and improve future responses to incidents. Requirements: Grade 12A formal qualificationAt least 2 3 years experience in Travel / Tourism or Remote Lodge ManagementBackground in reservations management, travel design, lodge management, operations coordination, guest experience and communications rolesExceptional organisational and administrative skillsAble to work flexible hours and be on standby for any emergent emergencies or other issuesSteady under pressure.Analytical and curious.Excellent written and verbal communication skills; calm and crisp. You know how to speak to field teams and executives alike.Able to understand complex operations and need for order, sequencing, and awarenessOperationally aware. Youve worked in field contexts like remote tourism, travel and logistics, conservation, and hospitality.Digitally fluent.Geographically savvy. Knowledge of Southern and East Africa, especially park-based and remote environmentsExperience in ecotourism, conservation, logistics, and travel settings.Experience in intelligence, analysis, communications, dispatch, or situational reporting roles Multilingual fluency regional languages are an assetFamiliarity with protected area and remote hospitality realities in South
https://www.jobplacements.com/Jobs/C/Coordinator-1197296-Job-Search-06-24-2025-16-03-31-PM.asp?sid=gumtree
5mo
Job Placements
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