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We are on the hunt for a talented Food &Beverage lead to step in and step up. Your role will be to lead and control all F&B operations and ensuring smooth and efficient operations in the department to the standards laid down by Dream Hotels & Resorts.Key Responsibilities:1. F & B OperationsEnsure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customers.Ensure that restaurants and cloakrooms are clean and well maintained, that table appointments, including flower arrangements are impeccable.Ensure that room service staff are correctly and smartly dressed and serve their customers in a professional and friendly manner.Ensure that room service orders are executed promptly and that they comply with the required standards.Ensure that barmen are well trained, correctly, and smartly dressed and serve their customers in a professional and friendly manner.Ensure that bars and cloakrooms are clean and stocked with the stipulated requirements.Ensure the efficient running of the banqueting department and that all banqueting rooms, including cloakrooms, are clean and tidy.Ensure that an effective table reservation system is in operation.Ensure that company and statutory hygiene standards are maintained in all areas.2. Stock ManagementEnsure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis, menu costings and cash checks.Prepare proper forecast and reach desired revenues for all beverage outlets on-board.Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departments.To ensure that procedures are strictly adhered to, that no bills exceed the stipulated limit without prior approval and that written confirmation, purchase orders, or order numbers are on file.Maintaining effective cost control in all areas of the F&B department.Responsible for the final delivery of all F&B products in accordance with company´s standards.Ensure that the monthly stock takes are conducted.To prepare and submit on the required format all information necessary for budgeting purposes, timeously and accurately.To monitor trends within the industry and make suggestions how these could be implemented as improvements in the catering operation.3. ManagementParticipate in the daily preparation of mealtimes scheduled of all F&B areas.Check duty rosters in allocated areas, ensure coverage and monitor timekeeping and absenteeism.To circulate regularly throughout all F&B areas, maintaining a high profile with guests and staff.Effectively conclude face to face meetings with all staff that are under your management.Approve all F&B requisitions so as to ensure that they are prepared properly and placed in a proper and timely manner in compliance with company´s instructions.Responsible for the overall implements, consumptions of all F&B policies and procedures pertain to employees,
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NDIzMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1779855&xid=1109_184230
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Responsibilities
Ensure that consumable and non-consumable goods are ordered, correctly stored and issued to the various departmentsEnsure that regular stock takes are conductedCirculate throughout all restaurants and bar areas maintaining a high profile with customers and staffTo carry out or ensure that regular On-the-Job Training is taking place to agreed standardsEnsure that staffing levels are correct and to agreed standards and are not exceeded without prior consultationEnsure that company and statutory food hygiene standards are maintained in all areasAttend timeously to customer complaintsEnsure that reports and administration requirements are timeously submittedEnsure that the Back of the House Department operates effectively and efficientlyHold regular performance appraisals, identifying areas for development and training needsTo ensure the prompt and efficient service of all meals, snacks, functions and beverages to the required standardsEnsure that profit margins are maintained, agreed costs are not exceeded through effective control systems, including issuing against dockets, sales analysis and menu costingEnsure that waiters are always correctly and smartly dressed, that they offer professional and courteous service to their customersEnsure that bars and cloakrooms are clean and stocked with the stipulated requirements
Minimum Requirements
A minimum of High School diploma is requiredA food related diploma or certification3 to 5 years related experience, or equivalent combination of education and experience is preferredAble to work a flexible schedule including evenings, weekends, and holidaysAbility to read, write and comprehend simple instructions, short correspondence, and memosExcellent computer literacy skillsProficient in written and spoken EnglishMust have a driver’s license
Should you wish to apply, please email your latest CV and motivation to colin@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDMyMjU2MjE1P3NvdXJjZT1ndW10cmVl&jid=1484493&xid=4032256215
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KEY OUTPUTS
Prepare welcome and departure notes for guestsCheck guests in during the day and manage dietaries, children, or any other special requestsImplement and follow the BOPsHost guests during the day - meet them back from drive and assist with any request they haveEnsure that all products that come into contact with the guest are consistently of the correct standardCheck set ups for breakfast, lunch and dinnerMake sure the main area is always tidy and styled to the BOPsHost guests at mealtimes and check smooth running of service from the kitchen and waitersWork closely with waiters and HODs to maintain a high service standardAssist in any other departments as and when requiredHost children’s activities at the lodgeProvide superior service and quality to guestsMust enjoy working with children and be creative when planning fun children’s activities
SKILLS REQUIRED
Communication skills - with guests and fellow staff membersStandard of your work must exceed the standard of the lodgeGood organisational abilityLateral thinking abilityInitiativeMust adhere to World Class Hospitality and Service StandardsProfessional, courteous, hospitable to guestsMust be able to cope under pressure to meet guests needsMust be able to lead people and correct things when neededHonest, have good integrity, proactive and driven person who has career ambitions
KNOWLEDGE REQUIRED
HospitalityEnvironmentThe surrounding communitiesThe countryCompany Knowledge (as well as Africa Foundation)Valid unendorsed SA driver’s license essential
PREVIOUS WORK EXPERIENCE REQUIRED
Experience in the service industry especially in dealing with guests and staffPrevious camp manager experience and advantagePrevious experience in working with children an advantage
This is a permanent live-in position, based at the lodge.
Transport to/from leave cycles is the successful candidate’s own responsibility.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjk2MDY4MTI/c291cmNlPWd1bXRyZWU=&jid=1503280&xid=329606812
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Camp Manager
Location: KZN
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose individuals very carefully – they are the strength and the future of this business.
KEY OUTPUTS
Prepare welcome and departure notes for guestsCheck guests in during the day and manage dietaries, children, or any other special requestsImplement and follow the BOPsHost guests during the day - meet them back from drive and assist with any request they haveEnsure that all products that come into contact with the guest are consistently of the correct standardCheck set ups for breakfast, lunch and dinnerMake sure the main area is always tidy and styled to the BOPsHost guests at meal times and ensure the smooth running of service from the kitchen and waitersWork closely with waiters and HODs to maintain a high service standardAssist in any other departments as and when requiredHost children’s activities at the lodgeProvide superior service and quality to guestsMust enjoy working with children and be creative when planning fun children’s activities
SKILLS REQUIRED
Communication skills - with guests and fellow staff membersStandard of your work must exceed the standard of the lodgeGood organisational abilityLateral thinking abilityInitiativeMust adhere to World Class Hospitality and Service StandardsProfessional, courteous, hospitable to guestsMust be able to cope under pressure to meet guests needsMust be able to lead people and correct things when neededHonest, have good integrity, proactive and driven person who has career ambitions
KNOWLEDGE REQUIRED
HospitalityEnvironmentThe surrounding communitiesThe countryCompany KnowledgeValid unendorsed SA driver’s license essential
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https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDg0MDY0MDU1P3NvdXJjZT1ndW10cmVl&jid=1057612&xid=1484064055
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KPA’s
Responsible for planning, controlling, and ordering food and beverages: execute F&B orders, process guest’s complaints good-naturedly, authorise F&B supplies and place orders, track and order shipments.
F&B Operations
Ensure waiters are correctly and smartly dressed, & offer professional (& courteous service to guestsEnsure restaurants and cloakrooms are clean, and that table appointments, (+ flower arrangements) are impeccable.Ensure that room service staff are correctly and smartly dressed and serve their guest professionally and friendly.Ensure that room service orders are executed promptly and that they comply with the required standards.Ensure that barmen are well trained, correctly dressed and serve their guest in a professionallyEnsure that bars and cloakrooms are clean and stockedEnsure efficient running of the banqueting department and that all banqueting rooms (& cloakrooms), are tidy & cleanEnsure an effective table reservation systemEnsure that company and statutory hygiene standards are maintainedEnsure that a minimum of 75% is achieved on first kitchen Audit (Management to advise when) and a further 80% on the next one.Implement a new ‘touch’ per year for the dining experience by April 2023 (WINET)Participate in the creation of 12 tailored events per a yearEnsure the quality of the food, the service, the look and feel of the restaurant is to the standard of DHR and that of consultants from the TICS and property Shareholders.Maintain standards equivalent to a 4* Hotel
Stock Management
Ensure profit margins are maintained, agreed costs are not exceeded through effective control systems, (incl issuing against dockets, sales analysis, menu costings & cash checks).Prepare proper forecast and meet desired revenues for all beverage outlets on-board.Ensure consumable and non-consumable goods are ordered, correctly stored and issued to various departments.Ensure procedures are adhered to, that no bills exceed the stipulated limit without prior approval & that written confirmation, purchase orders, or order numbers are on file.Maintain effective cost control in all areas of the F&B department.Responsible for the final delivery of all F&B products aligned with company´s standards.Ensure that monthly stock takes are conducted.Timeously submit (on the required format) all required information for budgeting purposesmonitor industry trends and make recommendation how it could be implemented & improved in the catering chain.
Management
Participate in daily scheduled mealtimes preparati...
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Dreamed of managing a fine class restaurant at one of finest resorts in the country? Look no further as Piekenierskloof is where you need to be. Perched at the top of the pass, overlooking the charming town of Citrusdal, Piekenierskloof delivers uninterrupted views and genuine country hospitality needs a Maitre’D / Restaurant Manager. Duties To assist the food and beverage manager with daily operations of the F&B departmentChecking and dealing with guests’ special occasion arrangementsPromote special in-house eventsOversee and pro-actively deal with guest queries and complaintsMaintain ambiance or restaurant – lighting, music, cleanliness, hygieneLiaise between kitchen staff and floor staffOversee the of guests within the restaurantPerform other duties as requestedSoft Skills Excellent Customer service skillsAbility to understand and respond to individuals (Guests needs and requirements)MS Office ( Word, Excel and PowerPoint)Restaurant management softwarePOSExceptional Communication SkillsSound presentation skillsQualification and Training / Experience Proven 2 – 3 years’ experience within a 3 / 4 * establishment as Maitre’D or head waiter/es or restaurant managerUniversity/college qualification in F&B or Tourism Management would be an advantage
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzkyMjYzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1238267&xid=1109_92263
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We are now accepting applications for a Waitron in our La Cantina Breakfast Service. We are looking for a person to serve customers in a professional, efficient and courteous manner and with drive and passion for the industry with the ability to maintain the Leading Hotel of the Worlds standards.The ideal candidate will have excellent communication skills, be tactful, confident, have good listening skills and be able to read and understand basic English. The candidate must also be well organised, be able to cope under pressure, be able to upsell and do basic calculations.A minimum of Grade 10 or equivalent; with 1 years experience as a Waitron in a 4* or 5* establishment is required. A Waiter certificate and knowledge of Micros and Guest Connect are advantageous.Duties include, but are not limited to: Set-up sideboards stocked with linen, cutlery, food & equipment; cleanliness; refilling condiments; prepare tea & coffee;Meal service all as per LQA standards, menu advise; taking & delivery orders; beverage orders; safe transportation of orders & timeous removal of trays; correct bill processing;Clean and re-set clean up after shift & prepare for next shift.Adverse working conditions: Must be prepared to work weekends & Public holidays;Must be prepared to work shifts.If you believe you have suitable experience and qualifications, please apply online.Application Process: Closing date: 20 March 2022 Where to apply:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzczMjI1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1186228&xid=1109_73225
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FOH Supervisor (JB1731) Waterkloof, PretoriaR7 000 R 9 000 p/m + 1 staff meal per day Working Hours Wednesday to Sunday Wednesday to Saturday, Lunch and Dinner Sundays Lunch onlyDuration: PermanentCompany Overview Our client is a contemporary French Fusion Restaurant, serving French-Inspired a la carte, as well as am innovative international tasting menu. The unique setting is elegant, intimate, and contemporary Minimum Requirements Managing waiters, duties, restaurant setup, bar, stock control, beverages etc3 years experience in upmarket restaurants is a mustSolid understanding of wines (sommelier certification)Relevant Tertiary Qualification Job Description Take full responsibility of the running of the designated section.Ensure that all stock is kept under optimum conditions.Ensure that all mise-en-place is always freshly prepared and on time.Ensure that all dishes are being prepared to the correct recipe and quantity.Ensure that all dishes reach the table correctly garnished, the correct portion and size, and on the prescribed serving dish.Ensure that his/her section and environment (kitchen and storeroom) is being kept clean and tidy at all times.Ensure that any anticipated shortages are communicated to the head chef.To deputize in the head chefs absence and take charge of the kitchen when directed to do so.Prepare staff meals according to the timetable.To attend training when required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzgxMTcyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1209788&xid=1109_81172
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Undercover Agents Required - Hospitality & RetailTableview / Parklands / Camps Bay / Constantia What is an Undercover Agent. Its a person who is placed in a company to work there as a spy/informant. The undercover agents identify is always kept a secret. What are we looking for...Waiters, Barman, Barbacks, kitchen staff, Retail workers.We are currently looking for undercover agents to work in the Hospitality and Retail industry. Must have good report writing skills. Must be able to work shifts. Must be able to work in busy high pressure environment. Must have a smart phone with whats app. Must have a South African ID or Valid Work permit. Must be able to produce documents on request. No criminal record. please send cv for consideration. marius@strongarmsecurity.co.za We do not reply to any please call me replies.This is an entry level position. Must be able to start immediately. # Applications with written motivations as to why you believe you can do this job will be an advantage.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ4MDA2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1181449&xid=1266_48006
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Must live in Benoni or close by
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