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Mint Wellness and Langaro Wellness Centre seeks a dedicated Wellness Host to join our multi-property team.The Wellness Host is responsible for the effective and efficient running of the spa at all properties allocated to you. Assisting in Managing and leading all team members especially when Spa Manager is not present. Ensuring that the hygiene and health standards are always maintained. Treating all customers and staff with the utmost care and professionalism to create an inviting and calm atmosphere. Continuously upskill yourself through practice and study. Upskills others through continuous on-the-job training and training sessions under the Spa Manager’s supervision. Help/Assist with spa administration by creating spa packages and promotions. Revising and updating the cost of treatments on a regular basis. Focus on elevating retail & treatment sales and achieving targets through upselling and promotions and operations of the Spa and the treatments.RequirementsMatricBeauty Therapy diploma preferably CIDESCO, SAAHSP and/or ITECMinimum 4 years in the spa/beauty industryMinimum 2 years experience in a management or senior therapist roleComputer literate, including MS Office and ESP software· Must be familiar with the treatment protocols and spa-related products· Be responsible for ensuring that all treatments are up to standard· Assist with all treatments· Maintain client records in a confidential and effective system, using our ESP Spa Software· Daily control of contribution sheets and signing off in Manager’s absence· Treatments training and quality control of treatment rooms· Building database and utilizing this for promotions· Give advice about skin and body care· Build and maintain client relationships and communicate with clients on a regular basis to inform them about specials and anything else that might interest them.· Upsell products and services, adopt a no-waste approach regarding productsTherapists training and supervision in Manager’s absence, continually developing their skills and knowledgeSetting an example for the staff and acting as the liaison between managers, consultants and therapistsMentor all therapists/technicians and if required present feedback or reviews regarding performance to Manager.Promote a mindful culture within the teamEnsure presentable and refreshing treatment rooms is up to Spa standardsEnsuring treatments performed by therapists as correct and the clients are completely satisfiedWorking alongside other therapists who are new or who require additional training and communication skillsTraining to be performed at times outside of busy periodsEnsuring all clean-up and housekeeping duties are being performedKeep up to date on trends and competitionBe back-up for other therapists if requiredMeet with all new staff on their first day to spend time with them, communicate the spa vision, show them around, how to greet and talk to clients and how to describe each service to the clientsOversee treatment rooms with r
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NjcxMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1789865&xid=1109_186710
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HANDYMAN GENERAL MAINTENANCE / EAST LONDON - Our Client in the Property Industry is looking to appoint a Handyman.
Min. Requirements:
Valid Code 8/EB Driver’s License – un-endorsed
Must be energetic, driven, ability to work under pressure
Reliable and Trustworthy
Sober Habits
Good communication skills
Ability to follow instructions
Fault finding skills
Electrical, plumbing, building knowledge advantageous
Key Responsibilities:
Manage general maintenance duties
Painting
Troubleshoot waterproofing problems
Fix doors, door frames, door handles and locks, roll up doors
Carry out carpentry work
Replace broken or cracked tiles
Replace broken window or repair windows
Wet works like plastering and brick laying
Carry out plumbing work, replacing taps, fitting taps, pipes, toilets, unblock of pipes and drains, silicone
Salary: up to R15k (depending on experience)
Application Process: Online applications will receive preference, https://www.dittojobs.com/jobs/view/103560878 alternatively e-mail CV and driver’s license to Solutions@workafrica.co.za , use the Job Title “HANDYMAN” as a reference in the subject heading. If you don’t hear from us within 2 weeks of your application, please consider your applicationJob Reference #: HANDYMANConsultant Name: Claire OReilly
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Urgent: Bookkeeper
Our Cape Town based client is currently seeking a Bookkeeper that is able to work well under pressure and is a team player.
REQUIREMENTS
Matric with relevant qualifications – bookkeeping skills to balance sheet
Pastel (Sage) experience essential – minimum 3 years
Microsoft Excel & Outlook experience
Experience with property management software (MDA/Novtel/weconnectu)
Must be accurate and efficient
Clear criminal record
2 valid references
Updated CV
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMwNDYzMD9zb3VyY2U9Z3VtdHJlZQ==&jid=1740979&xid=24304630
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Key Responsibilities:
To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service.
Alignment to business driver/Strategy
To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value.
Source potential clients
Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building;Using proven and measurable reactive methods:
(1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days
Identify needs
Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responsesPre-qualify the potential client through understanding their background situation and linking it to the credit matrixIdentify the financial problems / challenges faced by the potential client and the impact it is having on themShould potential client not qualify, keep their details for possible future follow-up
Match relevant product package to relevant need
Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problemsExplain to the potential client the procedure taken to process their applicationApply the correct credit criteria when assessing the fileDrafting motivations and explanations of any abnormalities for better understanding
Explain the LOA (Final Grant) and close the deal
Explain all the important figures, conditions and terminology in the LOAClose the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business
Maintain customer contact and Follow-up https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTQ2NzgzMjAxP3NvdXJjZT1ndW10cmVl&jid=1553855&xid=3546783201
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Required:
Grade 12 (Matric), additional related Property management training and/or maintenance building background preferred.Minimum of 2 - 4 years’ related experience.Student accommodation experience essential.Strong Proficiency in relevant computer and software packages i.e. MS OfficeExcellent understanding of Property management and student accommodation procedures.Knowledge of budgeting, service contracts, and leasing agreements.
Responsibilities:
Operations management of property and related facilities:
Assumes responsibility for the effective operations management of property and related facilities.
a) Student management
Engage students on needs and evaluations.Formulate and/or advance standard procedures for dealing with a range of regularly occurring types of crises related to the care of students, housing facilities and servicesAssist with leasing processAssist with application processAssist with intakes/Vacate processAssist with site coordinationAssist with compliance and conformity to house rulesAssist with student life programAssist with event managementAssist with inspection processAssist with key handover and register processAssist with student mentoringAssist with student files and informationAssist with any other assistance required by management team
Building management
Maintain various management systems in student accommodation service offeringAssist with building mutually beneficial relationships with all stakeholders of the residenceAssist with management of all areas of residenceAssist with management of repairs, revamps and refurbs including reportingAssist with management of conducting inspections, handovers and walkaboutsAssist with management of OHS site complianceAssist with ensuring students adhere to policiesAssist with asset register and assistance with compilationAssist with meter readingAssist with management sub-contractorsAssist with management of site operationsAssist with management of maintenance aspects, BMS and auditsAssist with reactive and planned maintenanceAssist with effective management of riskAssist with document storage facility secure
Leases
Assist with Negotiating certain leases/renewals as prescribed by manager, including parking baysAssist with preparing lease documentsAssist with correct revenue stampingAssist with correct signatories in placeAssist with records tracking of document until completion...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzE4NTUzMTU3P3NvdXJjZT1ndW10cmVl&jid=1681961&xid=3318553157
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Our client based in the beautiful FRANSHOEK is looking to employ a Restaurant Manager for one of his exclusive 26-bedroom hotel and vineyard called Mont Rochelle on a Permanent basis. Mont Rochelle is part of Virgin Limited Edition, Sir Richard Branson’s award-winning collection of unique retreats and luxury hotels.
OVERVIEW:
Efficient and effective running of the restaurant, ensuring the highest service standards are maintained in all aspects of the operation with maximum guest satisfaction.
Duties and Responsibilities:
Guest satisfaction in all aspects of food & beverage service.Liaising and hosting of guests, ensuring that all their requests are met and feedback is addressed appropriately.Achievement of budgets and cost controls without negatively impacting the guest experience.Proactivity in maximizing sales and revenue and generating new service ideas and products in line with current trends.Training, development and leadership of the team, and ensuring the team have excellent product knowledge.Maintaining the highest level of hygiene as per Company standards.Completion of all restaurant-related admin and reports.,
PERSONAL CRITERIA:
Strong people management skills, an excellent motivator with the ability to influence, mentor and develop team members.Upselling/coaching skills.Practical, hands-on approach and leads by example.Ability to host and comfortably engage with guests.Excellent communication skills (team and guests alike).Organized and structured approach.Energy and passion with a sense of fun.Excellent observation skills/ attention to detailWorks well under pressure, flexible and can take initiative
QUALIFICATIONS & EXPERIENCE:
Experience within a 5* hotel/property.Budgeting, procurement and cost controlStrong background in customer service.Excellent wine knowledge.Strong training/coaching background.
Whats the deal:
Hours: As per operational requirementsMedical Aid: 50% Company Contribution (Discovery)Provident Fund: 5% Company Contribution (Old Mutual)Annual Leave: 15 days off (plus an additional day off for your birthday)
If you think you would be the perfect match then please submit an Updated Detailed CV to nathans@towergroup.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTgzODQ4NjQzP3NvdXJjZT1ndW10cmVl&jid=1607974&xid=3983848643
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REQUIREMENTS:
Bachelors degree in Business Administration (or similar)10+ years sales experience in real estate in Cape Town5+ years people management experience and proven track recordProven track record of success as a Sales Manager in the Cape Town and Atlantic Seaboard real estate market, demonstrating a deep understanding of the local market dynamics and buyer profiles eg. Investor buyers, owner/occupier, fist time buyersCRM knowledge and experienceBased in Cape Town (this is an office based role)
JOB DESCRIPTION:
Sales Strategy and Planning:
Develop comprehensive sales strategies and plans specifically designed for the Cape Town and Atlantic Seaboard real estate markets, taking into account local market dynamics, customer preferences, and regulatory requirementsConduct thorough market research and analysis specific to Cape Town and the Atlantic Seaboard, including factors such as property demand, pricing trends, buyer demographics, and lifestyle preferences in these areasUtilize insights from the local market to determine pricing strategies, product positioning, and competitive advantages that resonate with buyers in Cape Town and the Atlantic SeaboardCollaborate closely with marketing and leadership to adapt sales and marketing efforts to the local market, utilizing channels that effectively reach and engage with the target audience in these areas in order to generate high quality leads at appropriate volumes in order to create solid opportunities to move stock in both future and current developmentsRepresent Sales within the Leadership Team
Sales Team Management:
Lead a skilled and knowledgeable sales team that understands the unique characteristics and nuances of the Cape Town and Atlantic Seaboard real estate marketsDefine clear performance metrics and sales targets for individual team members, considering specific geographic territories within Cape Town and the Atlantic Seaboard
Provide ongoing coaching, feedback, and training to enhance the teams sales skills, product knowledge, and understanding of the local market conditionsFoster an extreme ownership and collaborative team culture that encourages sharing of local market insights and best practices among the sales team members, but primarily owns and drives competitor and market analysis reporting on a quarterly basis in order to inform product development and marketing effortsProactive and ongoing performance management
Customer Relationship Management:
Cultivate and maintain strong relationships with key clients (network), real estate brokers when relevant, investor...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTAwMTM0MjQ3P3NvdXJjZT1ndW10cmVl&jid=1690555&xid=1900134247
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Cape Town biggest Radio station is looking for a great Sales and Marketing Coordinator.
Requirements:
degree or diploma in marketing or related 2 - 4 years experience within a marketing support or research role (preferably in media or advertising) Strategic planning experience must be willing to travel
Duties:
strong presentation skills and able to write proposals.Experience in doing market research. be able to formulate campaign opportunities for properties and platforms.must be able to gather and share market intelligence to audience, trade, to analyze performance. support business decisions that will drive revenuemust be deadline driven and have attention to detail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDY0NTA2MzU3P3NvdXJjZT1ndW10cmVl&jid=1696834&xid=3064506357
3d
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Leasing Administrator (Retail Property Portfolio Leases and Contracts) required to support and participate in the Retail Operations Property Portfolio. The role is accountable for the delivery of detailed lease database capturing, reporting and communications to support governance, database and dashboard activities with detailed ownership of property related policies, procedures and templates to ensure compliance and viable commercial outcomes.
Requirements:
Retail Property experienceMinimum of 3 years’ experience within the property sector playing a strong administrative role and engaging with landlords in a multi-stakeholder portfolio – essentialExperience as lease or property administrator – highly beneficialActive experience in building property related capacity including process, policy, procedure related template development and maintenance – highly beneficial.Microsoft Office Suite, particularly: Excel, Outlook, MS365 Sharepoint (advantageous), WordContractual Law (advantageous)Excellent verbal, written and numerical skills.
The duties and responsibilities of the Lease Administrator are listed below, however is not limited to:
Maintenance of all lease documents, including lease agreements, lease amendments and lease renewals.Ensuring that lease documents comply with policies and procedures which have been established.Maintaining accurate, complete and up-to-date records for all lease documents and other important information.Managing client lease folders on Sharepoint (SP) by creating folders per policies and standards, uploading all necessary information and archiving old client folders.Maintain a detailed understanding of all the clauses, terms and conditions as well as any addendums pertaining to lease agreements.Drafting new leases from signed client proposals, using the latest lease template ensuring that information is accurate, special comments are clearly documented as prescribed and are supported by written confirmation from directors.Circulate lease agreements for signature by the client, witnesses and client representatives.Maintain an intricate knowledge of the pricing structures throughout the organisation that relate to all products and services.Ensure that all tickets applicable to lease administration are managed and completed within servicedelivery time lines.Performing credit checks and consulting with the FM with regards to any negative credit history.Providing Ops team with feedback on credit checks, after consulting with FM if necessary.Instructing finance (via ticketing system) to invoice the client once fully signed leases are received and ensuring that all relevant information is included to enable finance to invoice accura...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTk3NzEyNTU4P3NvdXJjZT1ndW10cmVl&jid=1538052&xid=4197712558
3d
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SavedSave
Key Responsibilities:
To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service.
Alignment to business driver/Strategy
To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value.
Source potential clients
Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building;Using proven and measurable reactive methods:
(1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days
Identify needs
Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responsesPre-qualify the potential client through understanding their background situation and linking it to the credit matrixIdentify the financial problems / challenges faced by the potential client and the impact it is having on themShould potential client not qualify, keep their details for possible future follow-up
Match relevant product package to relevant need
Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problemsExplain to the potential client the procedure taken to process their applicationApply the correct credit criteria when assessing the fileDrafting motivations and explanations of any abnormalities for better understanding
Explain the LOA (Final Grant) and close the deal
Explain all the important figures, conditions and terminology in the LOAClose the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business
Maintain customer contact and Follow-up
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjczMDE0OTE1P3NvdXJjZT1ndW10cmVl&jid=1553861&xid=3673014915
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Required
Grade 12 (Matric), Relevant Diploma or Degree in Property Studies A minimum of 1-3 years’ Property experience.Experience on Excel will be advantageous.Strong Proficiency in relevant computer packages (MS Office) and software packages.Excellent attention to detail and numerate accuracy.
Administration of Portfolio:
• Professionally and effectively, and in accordance with specific policies and procedures, administer and manage portfolio in respect of:
o Processing and filing of pertinent correspondence, documentation, drawings, task briefs, reports, etc.o Processing of internal & external written and telephonic communications.o Formulation of monthly Technical Services reports, task briefs and expenditure applications.
• Effectively utilize, control computer software programs essential for the professional management of building assets, repairs, and maintenance operating costs• Professional and efficient utilization of internal & external human resources by;
o Evaluation and recommendations in respect of Approved Contractors listo Attendance and full participation in the following;
? Property Management meetings? Development Project meetings? Service Provider liaison meetings? Internal and external training courses & seminars? Services Management Meetings
o Professional and efficient application of human resource and industrial relations procedures and principles (Labour Relations Act)
• Implementation and utilization of clients Policies and Procedures, Technical Specifications and Terms and Conditions of Contract documentation• Procurement – implement and manage the procurement process on National bases.• Co-ordinate and manage the auditing process on the various clients’ portfolios.• Submit tenders for new business.• Compile and submit proposals for new business.• Control and manage documentation handover for New Developments / upgrades.• Manage, document, and record all electrical compliance Certificates for the respective portfolios and file all original certificates.• To ensure that major expenses are effected as per budgeted date to avoid variances and to keep working budgets up to date.• General correspondence to keep Centre Management, Property Managers, Building Staff and Tenants informed of work to be affected.• To ensure that contracted services and work are effected as per service agreement.• Provide Asset Managers, senior Prope...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTUwNzIzMjU2P3NvdXJjZT1ndW10cmVl&jid=1627242&xid=4150723256
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QUALIFICATIONS AND EXPERIENCE:
• Grade 12 (Matric)
• Minimum of 2 - 4 years’ experience in administrative environment.• Strong Proficiency in relevant computer packages (MS Office) and software packages (MS Office)
Office Support:
• Maintain the reception area. Must always look professional.• Ensure the efficient and effective operation of the reception area.• Answer all incoming calls and direct caller’s inquiries to the relevant person.• Communicate detailed and accurate messages to staff members.• Receive and act as first point of contact for all contractors/customers/ tenants and assist with queries.• Hostess and welcome guests, directing them to appropriate boardroom.• Preparing boardrooms for tenants, clients, and team meetings.• Inform relevant staff of visitors’ arrival.• Offer refreshments to visitors.• Assist scheduled contractors with access to the building.• Manage communication to both retail and corporate tenants at the Marc.• Daily checks on the cleanliness of the precinct e.g. bathrooms, pick-up zones, smoking areas.• Keep and maintain a key register for all vacant shops and offices within the precinct.• Project a professional image of the company by:
o Delivering friendly and efficient service.o Ensuring calls are dealt with speedily.o Effectively answer or direct queries or enquiries.
• Assist the property management team with all administrative functions of the office.• Ensure all new tenants are sent flowers to welcome them to the Marc.• Update the internal telephone directory monthly.• Responsible for all other duties as assigned by management.
Administration of Precinct:
• Professionally and effectively, and in accordance with specific policies and procedures, administer and manage the facilities management services for the precinct in respect of:
o Processing of internal & external written and telephonic communicationso Logging calls for all reports handed in by the service providers or property management team.o Assist in managing invoice spreadsheets and ensure that contractor’s quotes and invoices have been forwarded for payment to the finance department.o Follow up on all outstanding invoices to ensure payment is made.o Assisting with the coordination of cleaningo Ensure enough cleaning staff, as per SLA is on site daily.o All equipment is available and fully functional.o Ensure security is on site, as per SLA.o Daily efficiency of the help desk.o Attend all Property Management Meetings, record and communicate minutes time...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTQ2NjM5NjUzP3NvdXJjZT1ndW10cmVl&jid=1627244&xid=2946639653
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Our client well know in the facilities and property industry are on the lookout for a Operations Manager to join the team full time.
Main purpose and objective of the position:
Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager
Experience / Education:
A minimum of 3 years’ experience in Facilities / Operations Management. Minimum qualification Grade 12. Electrical, Mechanical or Construction background and Technical skills would be a recommendation.
Skills required:
Quality/standards awareness and implementation, Basic contract management, Co-ordination Skills, Business Writing Skills, Financial / Numeracy Skills, Call & Query Analysis, Computer Literacy - MS Office (Word, Excel and Outlook), Windows NT, Nicor. In depth knowledge of GPS lease conditions including house rules, knowledge of housekeeping principles, Advanced technical knowledge.
Must have experience and knowledge of:
Budgeting & Expense ControlBuilding Management & AdministrationTenant Installations, Revamps & UpgradesPeople Management (Internal & External)Financial & Business AcumenCustomer & Quality focusDrive for Productivity
Interface / relationships with:
Internal: Property / Centre Manager, Lease Administrator, Debtors Administrator, HandymanExternal: Contractors, Landlord, Tenants
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjYwMjY0MjEzP3NvdXJjZT1ndW10cmVl&jid=1518375&xid=2660264213
3d
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SavedSave
Key Responsibilities:
To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service.
Alignment to business driver/Strategy
To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value.
Source potential clients
Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building;Using proven and measurable reactive methods:
(1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days
Identify needs
Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responsesPre-qualify the potential client through understanding their background situation and linking it to the credit matrixIdentify the financial problems / challenges faced by the potential client and the impact it is having on themShould potential client not qualify, keep their details for possible future follow-up
Match relevant product package to relevant need
Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problemsExplain to the potential client the procedure taken to process their applicationApply the correct credit criteria when assessing the fileDrafting motivations and explanations of any abnormalities for better understanding
Explain the LOA (Final Grant) and close the deal
Explain all the important figures, conditions and terminology in the LOAClose the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business
Maintain customer contact and Follow-up https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzk3MTg4NzM3P3NvdXJjZT1ndW10cmVl&jid=1553856&xid=3397188737
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Overview:
The incumbent will be responsible for the execution and management of the organisation’s facilities management function in line with strategic mandate.The role focuses on strategy and governance, facilities management, contract management, budget management, customer/stakeholder management, monitoring and reporting, and building a professional team.The incumbent will therefore be responsible for overseeing the organisation’s Facilities Management portfolio which includes driving and managing functions relating to preventative property maintenance; adhoc property maintenance; internal infrastructure operations (water, electricity, etc.); installation and maintenance of fixtures; effective facilities management of organisational environment and immediate external environment and parameters; office premises cleaning, fumigation services and occupational health and safety services; procurement and contract management relating to security services; and interventions relating to emergency action response approval and associated repairs.The work of the incumbent shall thus entail overseeing and driving pre planning which includes assessment of the condition of facilities, determination of required works, costing and recommendations for inclusion of the same in budget processes, preparation of specifications for the required repairs & maintenance, monitoring of the performance of service providers and authorisation of payments.The incumbent will also be expected on annual basis to develop and ensure implementation of maintenance plans as well as reporting to the relevant structures.
Minimum Requirements:
Degree in Civil Engineering, Quantity Surveying , Architecture or Built EnvironmentRelevant post-graduate qualification OR professional registration / Pr Eng / Pr QS / Pr Arch.8+ years relevant experience of which 5 years should be in the built environment or facilities maintenance/management at middle management or senior consultancy level.An in-depth understanding of facilities management, advanced project and maintenance management, sound understanding of Health, Safety and Environmental legislation and its application to the built environment; as well as working with multi-disciplinary teams is a pre-requisite.
Key Performance Areas:
Strategy and Governance
Develop facilities management unit operational plans in line with the legislated requirements, and activities undertaken to ensure deliver...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE2NzU1MzU5P3NvdXJjZT1ndW10cmVl&jid=1716688&xid=3516755359
3d
1
SavedSave
Key Responsibilities:
To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service.
Alignment to business driver/Strategy
To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value.
Source potential clients
Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building;Using proven and measurable reactive methods:
(1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days
Identify needs
Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responsesPre-qualify the potential client through understanding their background situation and linking it to the credit matrixIdentify the financial problems / challenges faced by the potential client and the impact it is having on themShould potential client not qualify, keep their details for possible future follow-up
Match relevant product package to relevant need
Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problemsExplain to the potential client the procedure taken to process their applicationApply the correct credit criteria when assessing the fileDrafting motivations and explanations of any abnormalities for better understanding
Explain the LOA (Final Grant) and close the deal
Explain all the important figures, conditions and terminology in the LOAClose the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business
Maintain customer contact and Follow-up
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It is a requirement of this position that the Property Administrator takes full responsibility for all administrative matters relating to the Residential- and/or Commercial Property Portfolio. This includes liaising with tenants, service providers, contractors and property owners, the preparation of lease applications & lease agreements, capturing of property, tenant & lease details on the Company’s property management system (‘MDA’), debtor and creditor accounts administration (including local authority accounts management), utilities management, the updating of data on MDA, property inspections, service provider selection, procurement & contracting and reactive & proactive property maintenance management. The role also includes taking care of all the general office administration and day-to-day operations.
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Our client based in Bellville is on the lookout to employ a Property Administrator to join the team on a Permanent basis.
Main purpose / objective of the position:This position covers both Leasing and Debtors Administration in the Portfolio.To establish and maintain effective support services for the property management functions, primarily theadministration of the Agreement of Lease. To create and manage all contracts. To take responsibility for dataintegrity (building and tenant). The collection of clients rental to ensure healthy cashflow and control of all debtoraccounts. To maintain long term tenant and property manager relationships.
Experience / Education:Minimum of Grade 12 with Accountancy as subject or equivalent qualification/training as well as 2 years relevantexperience.
Skills required:Typing, computer literacy (advanced MS Office, Nicor, MDA, contract creation & SAP system), , telephone skills,admin skills, communication skills,
Duties and Responsibilities :
Monthly Cash Flow reporting, ensuring that eachtenant has a comment and follow up date withreaction.Internal and External Audit Report investigationsand feedback.Quarterly and Annual Book year end reporting.Reporting and correction of credit balancesContract creation process, liaising with Brokers,Internal as well as ExternalLiaising with Fic DepartmentPreparation of commission calcs, preparinglease pack with submission of commissionclaim.Preparation of cancellation agreements.Ensure that renewal process on lease is startedsix months prior to the expiry of the set leaseagreement and is completed timeously.Liaison with tenants on renewal terms andconditions, preparing of offer to lease.Typing of all cover letters to the lease agreements.Ensure that tenant files are neat, clearly markedand all relevant correspondence and documentsare filed daily.Opening of new tenant files.Contracts (Lease agreements)- Sureties- Bank Guarantees- Keys and Defects- Resolutions- Addendums- FICA Documentation- Deposits- Maintaining and updating of documenttracking.- Loading of debit orders.- Loading of top up deposits.- Loading of ad hoc charges.- Follow ups that adjustments being loaded.- Upkeep of parking schedule whereapplicable.- Ensure turnover, where applicable ,has beenindicated.- Vacating of tenants.
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Required:
Matric (Must)Relevant degree or diploma Equivalent (added advantage)A minimum of 3 years’ property experienceStrong Proficiency in relevant computer packages (MS Office) and software packages (PIMS & MyBuildings)
Responsibilities:
Helpdesk:
Attend to daily logged calls on the helpdesk/MyBuildings.Logging and follow-up of complaints or other requests received from tenants for services to be rendered.Checking and advising the PSM on the client’s mandatesEnsuring supporting documents are attached to Helpdesk/MyBuildings system.Allocating work orders to directly employed Property Service Management.Tracking job progress when call was logged, PO created, vendor completing to capturing invoices and report overdue work orders.Fast and efficient handling of calls received by helpdesk. Assign job cards to internal maintenance operatives and PSM. Immediate logging of the calls and supply reference #s to the requester.Attending to follow ups and escalations of work orders daily.Accepting and completing of job cards and closing of work orders.Liaise with contractors, Building Managers, Property Manager and Facilities Manager to ensure all parties are up to date with current issues/changes.Notifying responsible supervisor of work to be carried out.Assist Property administrator with the uploading of tenants on MyBuildings.Send email Broadcasts from MyBuilding system.Follow standards of the helpdesk procedures.Adhere to deadlines set by management.
Invoice Management:
Checking/Audit all received invoices daily.All vendor’s invoices received to be checked against
compliance checklist.
Check coding of invoices as per the code supplied by the requester of the job card.
Ensuring that correct paperwork is attached to invoice.Follow up and resolve non-complaint invoices.Reconciliation of vendors statements
Reporting:
Prepare and report on daily progress report of helpdesk/MyBuildings. Report overdue work orders.Assist with accrual report per Service Manager from the system (monthly).
Vendors:
Loading vendors on PIMS2 / MyBuildings.Manage vendor’s documentation are in line with procedure documentation (monthly)Assist contractors on MyBuildings (daily).Assist finance department with SLA invoices (monthly).Update Vendor files with the required documents (monthly).Audit approved vendor list and report noncompliance to PSM (monthly).
Query Resolution:
Escala...
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Job Description
Key Responsibilities:
To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our Amazing service.
Alignment to business driver/Strategy:
To ensure that roll up branch, regional and national targets are achieved and hence contribute to maximising company profits and shareholder value.
Source potential clients
Using proactive prospecting methods: Create a strong network of potential clients through ongoing partnering and relationship building;Using proven and measurable reactive methods:
(1)Referral campaigns, (2) Personal marketing opportunities i.e. Shows, Expos, Mall campaigns etc. (3) Email campaigns, (4) Corporate presentations (5) Networking (6) Call duties (7) Social activities (8) SAPTG letters (9) Flyers (10) Open House Days
Identify needs
Identify the primary financial and emotional needs of the potential client by asking open ended questions and then actively listening to their responsesPre-qualify the potential client through understanding their background situation and linking it to the credit matrixIdentify the financial problems / challenges faced by the potential client and the impact it is having on themShould potential client not qualify, keep their details for possible future follow-up
Match relevant product package to relevant need
Using outstanding product knowledge, present the features and benefits of a product package to the potential client in such a way that it meets their need and solves their problemsExplain to the potential client the procedure taken to process their applicationApply the correct credit criteria when assessing the fileDrafting motivations and explanations of any abnormalities for better understanding
Explain the LOA (Final Grant) and close the deal
Explain all the important figures, conditions and terminology in the LOAClose the deal by first summarising the benefits of the relevant product package as it relates to the identified need, then asking for the business
Maintain customer contact and Follow-up
Update the client on every step of the process after the deal is concludedExplain answers to questions from clients accurately and clearlyKeep in contact with the client even after ...
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