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Scooter’s Pizza is back in South Africa! We’re excited to announce the relaunch of the iconic Scooter’s Pizza brand across South Africa, starting with new stores in Johannesburg, Durban, and Cape Town — with many more to follow.As part of our growth, we’re looking for reliable, energetic delivery drivers who want to be part of a fast-growing, customer-focused brand that’s all about great pizza and great service.If you’re interested in becoming a Scooter’s driver, please send your CV and contact details to us at lynn@scooters.co.za for consideration. Experience in food delivery or customer service is an advantage, but a great attitude and reliability matter most.Join the team that’s bringing back a South African favourite Store Manager – Scooter’s PizzaWe are also looking for an experienced, hands-on Store Manager to lead one of our high-volume stores and help drive the success of this iconic brand.About the roleAs Store Manager, you will be responsible for the full day-to-day operation of the store, ensuring outstanding customer service, strong financial controls, and excellent food quality at all times.Key responsibilitiesOversee daily store operationsManage and lead staff, including recruitment, training, and performanceControl stock, food costs, and wastageEnsure accurate cash-ups, reporting, and complianceMaintain Scooters’ brand, service, and food standardsDrive sales, customer satisfaction, and store profitabilityRequirementsProven management experience in a restaurant, QSR, or fast-food environmentStrong leadership and people-management skillsGood understanding of stock control, cash handling, and food cost managementAbility to work under pressure in a fast-paced environmentCustomer-focused with strong organisational skillsWhat we offerOpportunity to grow with a fast-expanding national brandSupport, systems, and training from head officeCompetitive salary and performance incentivesHow to applySend your CV and a short motivation to lynn@scooters-pizza.co.za with the subject line:“Scooters Store Manager Application”Join the team that’s bringing back
Rosebank
Results for operating manager in "operating manager", Full-Time in General Worker Jobs in South Africa in South Africa
1
This is your chance to join CallForce, a fast-growing entrepreneurial BPO business that is flexible and agile. Carve out your place on our successful journey and secure your exceptional career growth protectory for the coming years by bringing your excellent BPO sales and management experience to complement our team.
Our Cape Town operation has this exciting opportunity for you to head up multiple USA outbound sales campaigns in our rapidly growing BPO operation to deliver exceptional results, in exchange for a highly lucrative remuneration package.
Work with our collaborative and dynamic BPO management team to deliver and grow our brand and operation by providing differentiation in a highly competitive sector.
Our objective is to create thousands of new jobs in SA servicing the USA Market. We are really looking for the right person to join us on this journey. We aim to achieve our goal to while having fun, securing growth for our team and stretching ourselves to step up to the next level!
What you will be responsible for delivering:
· Manage a team across multiple outbound sales campaigns of between 200 to 500 agents to significantly supersede targets and outperform competitors
· Develop and implement strategic and tactical operational plans to deliver exceptional results on a campaign-by-campaign basis.
· Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with the key stakeholders, globally and locally.
· Work with analytics team to determine operational trends and provide solutions to increase sales, service, and quality levels to achieve and exceed targets.
· Implement and manage dynamic performance enhancement programs to ensure optimal delivery of results as well as agent retention and career development.
· Manage operating budgets to ensure cost efficiencies while balancing the need for investment to optimize operational performance.
· Ensure robust forecasting of resource requirements and collaborate with recruitment, training, QA, IT, WFM etc., to meet exacting standards and growth.
· Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
· Oversee quality control and other compliance applicable to the global client and local legislation.
The experience and skill you will bring:
· 5 + years of experience managing outbound sales contact centres with global USA clients
· Track record of superseding performance metrics
· Innovative and dynamic approach to optimising performance
· Experience in managing USA operations through the night and comfort with working USA daytime hours
· Relevant tertiary education a ...
https://www.ditto.jobs/job/gumtree/3838346646&source=gumtree
9mo
CallForce
1
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Campaign ManagementDrive performance targetsSales forecastingKPI ManagementEmployee incentivesEmployee WellnessRecruitment and talent managementReporting and analyticsSuccession and RetentionClient management
YOU WILL NEED
3-5 years outbound sales campaign managementExperience in the Contact Centre environmentGood networking and relationship buildingTo collaborate with multiple departments to drive strategic objectives.Sound Judgement and decision-making abilities.Understanding of a target driven operations department
https://www.ditto.jobs/job/gumtree/2469810960&source=gumtree
9mo
CallForce
1
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The role offers you:
The opportunity to manage and grow a 150-seat outbound sales team to achieve and exceed performance targets.Support the Team Leaders with coaching, guidance, and mentorship to meet campaign expectations.Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with the key stakeholders.Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.Initiate employee incentives to drive performance in the operation.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.Oversee quality control and other compliance applicable to the client and local legislation.Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.Support the team leaders in agent performance reviews with the agents.Ensure Team Leaders performance reviews are conducted regularly, and constructive feedback is given for performance improvement.
The expertise we require:
3 to 5+ years’ experience managing a sales campaign, within a BPO environment.Experience in Telco is an additional advantage.Sales track record of building exceptional team performance.Dynamic and proven leadership ability to accelerate growth.
https://www.ditto.jobs/job/gumtree/3734130342&source=gumtree
9mo
CallForce
1
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My well-established Courier client is seeking a suited Customs Affairs Manager to join their team.Candidate MUST have management experience, contact centre knowledge as well as customs experience.You will be responsible for full legal and regulatory compliance for Customs Affairs (including Customs, SARS, CAA, Security (Part 108), AVSEC, Building and Fire regulations, Labour law, HSE etc.Strong experience in tariff regulations and legislation, international courier and airside operations essential.Min. 5 years in similar role; relevant tertiary qualification.
https://www.jobplacements.com/Jobs/C/Courier-Customs-Manager-1234184-Job-Search-01-12-2026-00-00-00-AM.asp?sid=gumtree
1d
Job Placements
1
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Scooter’s Pizza is back in South Africa! We’re excited to announce the relaunch of the iconic Scooter’s Pizza brand across South Africa, starting with new stores in Johannesburg, Durban, and Cape Town — with many more to follow.As part of our growth, we’re looking for reliable, energetic delivery drivers who want to be part of a fast-growing, customer-focused brand that’s all about great pizza and great service.If you’re interested in becoming a Scooter’s driver, please send your CV and contact details to us at lynn@scooters.co.za for consideration. Experience in food delivery or customer service is an advantage, but a great attitude and reliability matter most.Join the team that’s bringing back a South African favourite Store Manager – Scooter’s PizzaWe are also looking for an experienced, hands-on Store Manager to lead one of our high-volume stores and help drive the success of this iconic brand.About the roleAs Store Manager, you will be responsible for the full day-to-day operation of the store, ensuring outstanding customer service, strong financial controls, and excellent food quality at all times.Key responsibilitiesOversee daily store operationsManage and lead staff, including recruitment, training, and performanceControl stock, food costs, and wastageEnsure accurate cash-ups, reporting, and complianceMaintain Scooters’ brand, service, and food standardsDrive sales, customer satisfaction, and store profitabilityRequirementsProven management experience in a restaurant, QSR, or fast-food environmentStrong leadership and people-management skillsGood understanding of stock control, cash handling, and food cost managementAbility to work under pressure in a fast-paced environmentCustomer-focused with strong organisational skillsWhat we offerOpportunity to grow with a fast-expanding national brandSupport, systems, and training from head officeCompetitive salary and performance incentivesHow to applySend your CV and a short motivation to lynn@scooters-pizza.co.za with the subject line:“Scooters Store Manager Application”Join the team that’s bringing back
6d
Rosebank
1
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Manage an outbound sales team to achieve and exceed performance targets for insurance campaigns. Support the teams with coaching, guidance, and mentorship to meet campaign expectations.Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagements.Closely monitor and report on campaign performance, as well as address challenges and concerns which could hinder performance. Work closely with Senior Management to ensure campaign reporting is compiled and submitted at the desired intervals.Initiate employee incentives to drive performance on the floor.Continually review internal systems, procedures, and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.Oversee quality control and other compliance applicable to the client and local legislation.Work closely with QA to ensure quality is never comprised, and non-adherence is attended to swiftly.Ensure agent KPIs are completed, and the relevant interventions are taken to address nonperformance.
https://www.ditto.jobs/job/gumtree/4148648495&source=gumtree
9mo
CallForce
1
TTEC has proudly partnered with CallForce to support the launch of our newest global location. CallForce is supporting us by hiring and onboarding our professionals.Role/Purpose:
Manages a safe, attractive and functional physical environment for all employees. In support of the department vision to create an exceptional workplace. Develops, implements, and maintains facility programs that reflect the priorities of continuous improvement, automation, thinking globally and identifying best practices, while at the same time working to reduce TTEC’s financial exposure.
Core Responsibilities:
Proactively manages complete facility maintenance of building/sites including but not limited to maintaining superior condition of company space; acting as the landlord/vendor liaison.Review government regulations, renewal of operating licenses, work permits, and other requirements from the authorities related to the business.Effectively leads and manages Facilities team, within the department’s SLA and KPIs standards. including but not limited to Facilities Technicians, Service Contractors, Facilities Systems (BMS), Security Team, Janitorial Team and all critical equipment contractors.Maintains various facility systems such as HVAC, CCTV, turn styles, elevators, electrical stairs, utilities, and systems such as emergency generator, UPS, lighting, security, and Fire Detection and Alarm System (FDAS).Establishes and manages Facilities budget (Opex and Capex), creating the purchase requisitions including supplies, follow up on invoices payments and is responsible for reporting financial information. In conjunction with corporate real estate evaluates present and future needs for real estate.Develops and maintains standards to manage relationships with facility related vendors such as Janitorial, Security, HVAC, CCTV, turn styles, elevators, electrical stairs, utilities, and systems such as emergency generator, UPS, lighting, and Fire Detection and Alarm System (FDAS). Conducts QBRS will all facilities related vendors.Effectively manages customer expectations and ongoing customer relations. Communicates status and timeline of facility maintenance projects, enhancements, and changes.Implement and communicate policies that will impact on safety and security to customers to include the Risk Management policies pertaining Information Security and Management System.Manages facility programs covering disaster preparedness and recovery and coordinates with headquarters division to implement company-wide Emergency Response Plan. Being the point of contact during a disaster situation to return safely to operations, requires to be available or have a designee to response in timely manner.Maintains and oversees facilities architectural drawings and floor plans. Ensures all constructio...
https://www.ditto.jobs/job/gumtree/1167221734&source=gumtree
9mo
CallForce
1
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This is a strategic leadership role suited to a commercially driven professional with a proven ability to drive new business revenue, manage high-performing sales teams and develop key customer relationships at a national level.Responsibilities: Lead, coach and manage a Sales and Key Accounts team (±5 direct reports).Drive new business development and expansion into new markets and industry verticals.Monitor sales activity, pipelines, forecasts and revenue performance against targets.Ensure consistent client engagement through structured call cycles and appointments.Support the team with business value solutions, pricing and proposals.Produce and present accurate sales, KPI and Power BI performance reports.Collaborate closely with Operations and senior management to ensure successful onboarding of new business.Maintain strong relationships with key decision-makers within Top 50 customers.Provide regular reporting and insights to the National Commercial Manager.Requirements: Matric or equivalent qualification.Minimum 7 years senior sales experience, preferably within logistics / courier / express.Proven experience managing and leading a sales team.Strong understanding of courier systems, products and procedures.Advanced MS Excel and MS Office skills.Knowledge of Parcel Perfect billing system (advantageous).If you are a results-driven Sales Manager with a passion for logistics and business growth, wed love to hear from you.
https://www.executiveplacements.com/Jobs/S/Sales-Manager-Express-1250877-Job-Search-01-13-2026-04-08-02-AM.asp?sid=gumtree
4h
Executive Placements
1
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The suitable and successful candidate will be responsible for leading and managing a team of Outbound Sales Consultants/Agents as per SLA. Product comprehension of sales and customer care coupled with proactive client interface ability would be critical functions for the role
Team leadership and managementGuide agents by demonstrating exceptional customer satisfactionGuide, coach and Determine training needs for staff.Communicate job expectations to AgentsHarness agent’s potential to perform optimallyTailor recommendations to improve Consultants on reaching their targets.Monitor attendance, punctuality and leave of personnelKeep to date and abreast of industry trends industry trendsManage requests/escalations between different business units to solidify resolution outcomesReport on a regular basis on statistics, data, ratios, attrition, and terminationsExamine and indicate areas of improvement for systems, policies and processes used and propose solutionsFrequent monitoring of metrics, data and reporting on operational statusManage quality assuranceOversee the overtime process and monitor different shifts that are in place
RequirementsCompleted MatricA minimum of 3 years outbound management experience
CompetenciesStrong ability to manage a sales teamStrong ability to empathise with customerStrong problem-solving skillsAbility to resolve escalated customer issuesDrive SalesAbility to multi-task
https://www.ditto.jobs/job/gumtree/2122193864&source=gumtree
9mo
CallForce
1
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The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our International Sales Campaigns.
The QA will monitor outbound calls to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating, and implementing quality processes and procedures; as well as making recommendations for enhancements to training materials as needed to enhance the overall CallForce customer’s experience.
Experience and skills required:
2-3 years’ experience in a QA role with international sales campaigns.Excellent verbal, written and interpersonal communication skillsExceptional listening and analytical skillsSolid time management skillsCreative ability & writing proficiencyAbility to multitask and successfully operate in a fast paced, team environmentMust adapt well to change and successfully set and adjust priorities as needed
Responsibilities:
Participates in design of call monitoring formats and quality standards.Performs call monitoring and provides trend data to site management team.Uses quality monitoring data management system to compile and track performance at team and individual level.Participates in customer and client listening programs to identify customer needs and expectations.Provides actionable data to various internal support groups as needed.Coordinates and facilitates call calibration sessions for staff.Provides feedback to team leaders.Prepares and analyses internal and external quality reports for management staff review.
https://www.ditto.jobs/job/gumtree/4074834970&source=gumtree
9mo
CallForce
1
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At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Account Management:
Build and maintain strong, long-lasting client relationships.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/3428195136&source=gumtree
9mo
CallForce
1
SavedSave
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/2872999621&source=gumtree
9mo
CallForce
1
SavedSave
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If youre passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
Collaborate with hiring managers to identify staffing needs and create job descriptions.Source, screen, and interview candidates for senior level positions.Conduct reference checks and background screenings.Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
Develop and implement onboarding programs for employees.Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
Address employee inquiries, concerns, and conflicts in a timely and professional manner.Promote a positive and inclusive work environment.Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.Recognize and reward exceptional performance.Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
Ensure compliance with HR policies, labor laws, and regulations.Monitor attendance, leave requests, and timekeeping.Investigate and resolve issues related to employee conduct and performance.
Data Management:
Maintain accurate and organized employee records.Generate HR reports and analyse data to inform decision-making.Keep up-to-date records of training and certifications.
Qualifications:
Human Resources, business administration qualification, or a related field.1 year experience in HR functions, preferably in a BPO or similar environment.Knowledge of HR policies, labor laws, and best practices.Ability to handle sensitive information with confidentiality.Proficiency (HR)software.Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
https://www.ditto.jobs/job/gumtree/374371439&source=gumtree
9mo
CallForce
1
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CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our night shift team in Cape Town.
Key Responsibilities:
Manage and maintain the dialler to maximize campaign performance.Collaborate and report to the operations manager to ensure optimal campaign execution.Maintain and optimize calling lists, ensuring efficiency and compliance.Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives.Generate daily, weekly, and monthly reports using Dialler specific Data.Assist in troubleshooting and resolving any dialer-related issues.
Qualifications and Requirements:
Previous experience working in a contact centre environment.
Knowledge of IT/Dialer systems.
Willingness and ability to work night shifts. (4pm – 4am) – maybe be adjusted.
Intermediate to expert Proficiency in Microsoft Excel.
Proficient in Microsoft Suite.
Experience with Power BI, SQL (Preferable)
Strong analytical skills and ability to read data.
Exceptional communication and teamwork skills.
Detail-oriented and capable of working in a fast-paced environment.
Why Join CallForce:
Competitive salary package.
Opportunities for professional growth and development.
Be part of a dynamic and collaborative team.
Work on an international campaign with a global reach.
https://www.ditto.jobs/job/gumtree/1442476873&source=gumtree
9mo
CallForce
1
SavedSave
Recruitment Consultants
Callforce is an Award Winning BPO service provider delivering innovative and customized contact Centre solutions from SA to the Global Market.
Join us as a Recruitment Consultant and contribute to creating opportunities to people in the Western Cape Community.
What You’ll be Doing
Managing the end to end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
During a Typical Day, You’ll
Write adverts and post on various platformsImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
Requirements
At least 2 years end to end recruitment experienceProven track record in meeting high candidate delivery Willing to be flexible for some Nightshift campaigns contactable references
Working Hours
Monday to Friday 8am to 5pmFlexible due to Operational requirements
Salary – R 8000 plus lucrative placement incentive
https://www.ditto.jobs/job/gumtree/3124845140&source=gumtree
9mo
CallForce
1
SavedSave
What You’ll be Doing
Work closely with Operations to ensure our people initiatives reap the desired results, whether it be employee engagement, employee satisfaction, query handling etc.Ensure the HRBP’s are handling all IR related matters swiftly, to ensure minimal impact to the operations floor.Offer advice on more complex cases, to ensure decisions are not delayed due to lack of labour knowledge.Monitor and evaluate payroll processes to mitigate potential financial loss to the business.Develop and implement HR strategies in support of business goals and objectives.Manage the company’s talent acquisition objectives by working closely with the Lead Recruiters in the different regions.Support the recruitment teams with strategic interventions aimed at increasing and improving the company’s attraction and visibility.Design campaign specific competency-based interview guidelines, and train the teams accordingly, to ensure understanding and impact of interview styles.Closely monitor attrition at the various stages of an employee’s life cycle, with a specific attention given to the first 3 months.This must be done in order to assess the effectiveness, and possible redesign of the recruitment process.Monitor the effectiveness of our Induction and Onboarding process and propose impactful changes to enhance its outcome.Work closely with partners such as BPESA, and CapeBPO to ensure the company leverages off the various initiatives.In collaboration with marketing, contribute to the quarterly newsletter.Support current and future business needs through the development, engagement, motivation and retention of human capital.Foster and nurture a positive working environment.
https://www.ditto.jobs/job/gumtree/764886593&source=gumtree
9mo
CallForce
1
We are currently seeking Digital Advertising Sales Consultants. Successful candidates will receive full product and systems training.
Your responsibilities will include:
Telephonically engaging with prospective clients to purchase digital advertising packagesCommunicate the benefits of the packages or solutions to drive salesContinuously engage or follows up with prospective clients as it would be a 1–3-month sales cycleEstablish, development & maintaining strong client relationships to ensure future salesDaily planning of sales targets & strategyProviding a daily report on insights / findings / challengesAchieve agreed upon sales targets and outcomesCoordinate sales effort with team members and other departmentsAttends daily check-ins with the operational teams and providing updates, insights, challenges & continuously improve through feedbackMust be able to do presentations as required, tailored to the audience needsGeneral administrative tasks including keeping CRM / other tools updated
The ideal candidate for this role will have:
MatricDegree / Diploma in marketing would be beneficialMarketing experience would be beneficial, particularly digital advertisingOutbound sales experienceOutstanding communication and interpersonal skillsAbility to drive outcomesExcellent organizational and leadership skills with a problem-solving abilitySelf-confidence and leadership qualitiesThe ability to establish rapport with people at all levelsExcellent knowledge of management methods and techniquesAdvanced troubleshooting and disaster recovery experienceEffective communication skills, including ability to communicate clearly, concisely, and professionally, both verbal and in writingRelationship management skills and openness to feedback
https://www.ditto.jobs/job/gumtree/3529672937&source=gumtree
9mo
CallForce
1
SavedSave
Role Purpose:
The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and resolve their query, where a query cannot be resolved immediately on the close loop call it will be logged to the respective area of resolution and theClose Loop Consultant will case manage the query until resolved.
Knowledge & Education:
Matric:Preferred Subjects:
Maths/Maths LiteracyAccountingBusiness StudiesKnowledge of telecoms / Technology /Digital industry desirableNumeracy
Experience:Min 6 months call centre experiencePrevious Call Centre, Retail, customer facing experience highly recommendedGeneral understanding of complex billing and payment concepts, credits and rebates and re billing calculationsSkills & Competencies:Ability to multi-task between digital and frontline communication channels (chat, inbound and outbound)Multi-Screen NavigationOral and Written Communication Business writing chat skill requiredCustomer Service OrientationAttention to Detail (Generic)Problem SolvingAdaptabilityResilienceBe able to apply effective listening, questioning & probing skills to develop and comprehensively understand the customer’s requirementsIdentify areas that impact customer experience and provide insight to internal and Vodacom Improvement teams to drive Improvement opportunities.
Language:English proficientClear well-articulated
Working Hours: (subject to change based on operational requirements) Monday – Friday ( 08:00- 17:00) (subject to change based on operational requirements
https://www.ditto.jobs/job/gumtree/1076293714&source=gumtree
9mo
CallForce
1
SavedSave
My well-established express client is seeking a suitable Operations Manager to join their team.You will be responsible for handling all operations for the domestic / express division, from staff, budgets, operations etc.This is a SHIFT role (5pm to 5am).Client will give preference to an African Female / Male.
https://www.executiveplacements.com/Jobs/C/Courier-Operations-Manager-1247525-Job-Search-12-19-2025-04-20-45-AM.asp?sid=gumtree
25d
Executive Placements
1
SavedSave
Job Overview:We are seeking a highly organized and detail-oriented In-House Controller to support our courier operations. The successful candidate will handle administrative tasks, ensure smooth daily operations, and assist in coordinating deliveries and shipments.Key Responsibilities:Handle daily administrative tasks such as data entry, filing, and document management.Assist with scheduling and coordinating courier deliveries.Communicate with drivers and customers to ensure timely deliveries.Maintain accurate records of shipments and deliveries.Provide support to the operations team with any administrative needs as well as some physical Labour.Qualifications:Previous administrative experience, preferably in logistics or a courier environment.Strong organizational and multitasking skills.Proficient in Microsoft Office and other office management software.Excellent communication and problem-solving abilities.
https://www.jobplacements.com/Jobs/I/Inhouse-Controller-1196067-Job-Search-06-20-2025-02-00-15-AM.asp?sid=gumtree
7mo
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