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Results for property jobs in General Worker Jobs in KwaZulu-Natal
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The purpose of the role is to grow revenue, manage debt portfolio and maintain quality of collateral in line with objectives over time. This includes to identify, source and secure loans (with associated commercial property) with appropriate clients, to maintain prepayment compliance and asset quality.
Role Requirements are:
A minimum of an NQF 7 in Commerce, Engineering, Quantity Surveying, Business Science or related areas is required.A minimum of 10 years’ experience in the Commercial Property Finance environment and in financial services with a preference for exposure in a lending, treasuring and funding environment.Excellent numeracy skills and working with property feasibilities.
Key Performance Areas:
Business DevelopmentDeal Making and ManagementStakeholder Relationship ManagementLoan Portfolio ManagementMentoring
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjYyOTc4Mjk1P3NvdXJjZT1ndW10cmVl&jid=1722969&xid=2662978295
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Overview
My Client a NPO in Durban is recruiting for a Facility Manager at their unit in Durban - KZN
Remuneration Structure
Salary : R17 500 - R20 000 PM - negotiableCompany benefits to be discussed in interview
Education requirements:
MatricBusiness management diploma or hospitality management diploma5 years’ managerial experience?Experience in a similar role and environment would be advantageous
Important Note
Candidates / Applicants with experience in running Care for the Aged facilities and homes will get preference.
Facility Manager description – job purpose
The Facility Manager covers main areas - people & organization such as catering, cleaning, ICT, HR, accounting, marketing, hospitality, planning, workplace governance, SLA management, occupancy rates, maintenance and furniture and asset management. Facility management requires coordinating the physical workplace with the people and work of the organization through:
Finance ManagementHospitality ManagementHuman Resource ManagementLeadership and Strategic ManagementOperations and Maintenance ManagementProject ManagementTechnology Management & Marketing ManagementProperty Management & Emergency Preparedness
Leadership and People Management:
Oversee the full operational functions of the facility, as per the organizational chart.Lead by example and develop effective teams within the house.Ensure full compliance with facility operating controls, SOP’s, policies, procedures and service standards.Ensure that all department heads develop a positive working environment which nurtures and rewards good practice through a programme of training and development.Provide regular supervision and annual appraisal to heads of department and ensure that they do the same with their subordinates, in line with company procedures and standards.Ensure that good quality working relationships are built and maintained between staff and the individuals they are supporting.Facilitate and coordinate resident monthly meetings in line with the requirements set out in the Act governing care of the aged.Facilitate and coordinate monthly heads of department meetings.Ensure regular staff meetings .Ensure that the staff ratios are in line with care requirements.Provide support and guidance to the heads of department.Ensure staff attend all mandatory and refresher training.Ensure that the “employee of the month” initiative is implemented and adhered to by the relevant heads of department.Where necessary, ensure that all disciplinary and grieva...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjEwMjgwMDg2P3NvdXJjZT1ndW10cmVl&jid=374937&xid=3210280086
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Pasta Specialist : Research and Development ManagerThe Ideal Research and Development Specialist should have previous experience from a Pasta Factory with a demonstrated history of working as the Plant or Factory Manager .Must be Skilled in Sensory Evaluation, Management, Continuous Improvement, Product Development, and Research and Development (R&D).Education:Bachelors degree (B.S.) or equivalent combination of education and experience.B.S. degree in nutrition, food science, or food technology is preferred.Minimum 5-7 years related experience in Research and Development or related field.Ability to read, analyze in English, French/ Portuguese / Spanish would be an advantageTravel is essential , as the candidate must be willing to travel through Africa, Middle East and the world - at least 30-40 % of your time will be spent travelling.Role and Responsibilities:
Understand raw materials, packages, and finished goods and processing, technical function of each material and effectiveness threshold in order to assess regulatory compliance.Perform activities relevant to the product development process, which may include but not limited to conceptualization, formulation and prototype evaluation, optimization and standardization, cost calculation, commercial translation and product launch.Select new materials and negotiate prices for new materials and current materials, updating material list or vendors as needed with the goal of reducing the cost of the current materials.Design and test products to ensure shelf life stability and all aspects of product (flavor, color and texture, nutritional content etc.).Conduct variety of applicable tests and analyses on products to determine inherent properties and present analysis of results to the department for further product development and improvement.Research consumer awareness or trends, relating to product development (including legal issues). Execution of research on consumer taste preference through validation internally and/or externally.Collaborate with process engineers, plant management, marketing specialists and external customers in order insure projects remain on schedule and within budget.Conduct production trials to ensure successful launch of new and revised products.Monitor production to confirm plant capability and conformance to design criteria and train plant operation.Understand and apply knowledge of federal, state, local and international government and industry regulations pertaining to standards on food safety, nutrition, food preparation and processing in the design and development of products to ensure compliance.Report and present oral and written updates including product demonstrations to team and customers.Prepare all necessary document such as, but not limited t...
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Pasta Specialist : Research and Development Manager
The Ideal Research and Development Specialist should have previous experience from a Pasta Factory with a demonstrated history of working as the Plant or Factory Manager .
Must be Skilled in Sensory Evaluation, Management, Continuous Improvement, Product Development, and Research and Development (R&D). Education: Bachelors degree (B.S.) or equivalent combination of education and experience. B.S. degree in, Food science, or Food technology, Chemical engineering is preferred.
Minimum 5-7 years related experience in Research and Development or related field. Ability to read, analyze in English, French/ Portuguese / Spanish would be an advantage Travel is essential , as the candidate must be willing to travel through Africa, Middle East and the world - at least 30-40 % of your time will be spent travelling.
Role and Responsibilities:
Understand raw materials, packages, and finished goods and processing, technical function of each material and effectiveness threshold in order to assess regulatory compliance.
Perform activities relevant to the product development process, which may include but not limited to conceptualization, formulation and prototype evaluation, optimization and standardization, cost calculation, commercial translation and product launch.
Select new materials and negotiate prices for new materials and current materials, updating material list or vendors as needed with the goal of reducing the cost of the current materials.
Design and test products to ensure shelf life stability and all aspects of product (flavor, color and texture, nutritional content etc.).
Conduct variety of applicable tests and analyses on products to determine inherent properties and present analysis of results to the department for further product development and improvement.
Research consumer awareness or trends, relating to product development (including legal issues). Execution of research on consumer taste preference through validation internally and/or externally.
Collaborate with process engineers, plant management, marketing specialists and external customers in order insure projects remain on schedule and within budget.
Conduct production trials to ensure successful launch of new and revised products.
Monitor production to confirm plant capability and conformance to design criteria and train plant operation. Understand and apply knowledge of federal, state, local and international government and industry regulations pertaining to standards on food safety, nutrition, food preparation and processing in the design and development of products to ensure compliance.
Report and present oral and written updates including product demonstrations to team and customers.
Prepare all necessary document such as, but not limited to, test report, Standard Formulation, Standard Process, any other n...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NjM3NDk5Nzc/c291cmNlPWd1bXRyZWU=&jid=1210242&xid=963749977
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The purpose of the role is to grow revenue, manage debt portfolio and maintain quality of collateral in line with objectives over time. This includes to identify, source and secure loans (with associated commercial property) with appropriate clients, to maintain prepayment compliance and asset quality.Role Requirements are: A minimum of an NQF 7 in Commerce, Engineering, Quantity Surveying, Business Science or related areas is required.A minimum of 10 years’ experience in the Commercial Property Finance environment and in financial services with a preference for exposure in a lending, treasuring and funding environment.Excellent numeracy skills and working with property feasibilities. Key Performance Areas:Business DevelopmentDeal Making and ManagementStakeholder Relationship ManagementLoan Portfolio ManagementMentoring
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4NDM3NV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1793551&xid=1108_184375
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Half-day position (08h00 - 13h00) available in the KwaZulu-Natal Midlands for highly computer literate (MS Office/Word/Outlook) administrator with practical, hands-on experience in property management, and: Able to compile costings, reports and expenditure spreadsheetsExcellent people and communication skills - front line with tennants and the publicKnowledge of procurement, bookkeeping administration and cash handlingAbility to manage a small team, allocate duties and ensure their completionAccurate and methodical with attention to detail and problem-solving skillsPrevious experience maintaining and managing properties is advantageousMust reside in the Howick/Hilton area and be prepared to attend to after-hours call-outs when required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE2ODM0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1757131&xid=1108_168341
6mo
Ads in other locations
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Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand! Key Responsibilities:Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.Initiate action where necessary to ensure that all employees meet the standards of performance requiredSupport and act as a role model to employees, providing leadership as necessary.Manage Local Store Marketing activities to grow sales.Achieve consistent results through team management and leadershipRequirements:Grade 12Prior supervisory experienceEnglish ProficiencyNumeracy ProficiencyComputer LiterateFinancial AcumenAbility to work under pressure and enjoy working shifts What we offer you:World class management training Job security within a reputable brand with a stable and growing companyFantastic career opportunityFast paced, dynamic and rewarding working environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4OTEyMV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1796045&xid=1109_189121
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Brief Job description
Responsible for handling the administrative aspects of agent sales
Responsibilities and Duties
Working closely alongside the Agent Sales Consultant to manage some of the administrative and operational task of the sales processChecking availability at the company and 3rd party properties through various platforms as well as securing space on a provisional basis as necessaryConfirmation of all services upon agents’ confirmation as per internal procedureChecking invoices to match costs in the quote system and flagging discrepancies to Agent Sales ConsultantLiaising with Finance Team to ensure efficient allocation of deposit to a booking Reconfirmation of bookings due to travel, including but not limited to checks on dietary requirements and rooming allocationsUpdating systems with timings and booking references on behalf of the Agent Sales Consultant at the reconfirmation stageReport any error or issue to you line manager immediately on discoveryRespond to ad-hoc requests from agentsProvide proactive support to colleagues in peak or leave timesProactive approach towards your personal and departmental objectives and working together with management to ensure we reach these targetsFollowing and adhering to all procedures as set out in the operating manualsAttending all training that is offered and proactively growing your knowledge of the company by researching our products (as well as that of 3rd party suppliers) and the country in which we operateTaking a proactive and adaptable approach to learning in terms of sales skills, systems, processes and product knowledgeUse systems to their maximum potential and play an active role in helping to improve where possibleAwareness of ways in which we can increase sales and play an active role in increasing the performance of the unitEncourage inter-department cooperationAny other duties as required including possible project work
Requirements and Qualifications
Excellent communications skills, a service delivery mindset, and a strong customer service focus both internally with colleagues and externally with suppliersStrong administration and organizational skillsMeticulous attention to detailProactive mindset and can-do AttitudeAbility to work independently as well as within a broader team setupAbility to work well under pressureExperience in delivering results in a performance-oriented and fast-paced sales environmentExperience and a good understanding of the safari tourism environmentExperience in and knowledge of East Africa Safari sales advantageous (Kenya & Tanzania)https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU4NjMzNDcxP3NvdXJjZT1ndW10cmVl&jid=1470661&xid=3958633471
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SKILLS & EXPERIENCE REQUIRED
Strong administration and organizational skillsMeticulous attention to detailExcellent communication skills, a service delivery mindset and a strong customer service focus both internally with colleagues and externally with suppliersMust work well under pressureExcellent time management skills with the ability to multi-task and prioritize tasksProactive mindset and can-do attitudeAbility to work independently as well as within a broader team setupGood computer literacy including use of inhouse sales systemsStrong administration and organizational skills with great attention to detail with desire for continuous improvementCreative, problem-solving mindsetExperience in and willingness to handle issues outside of office hours with requiredSelf-starter and the ability to work independently as well as within a broader team setupEnergetic and eager to learn
SKILLS & EXPERIENCE ADVANTAGE
Experience in, and knowledge of East Africa Safari sales advantageous (Kenya & Tanzania) – at least 3 years’ experience of East Africa, and 5 years’ experience in the safari industryExperience working in a sales team environment and/or operations backgroundStrong sales and customer service skills (written & telephone)Knowledge of Business Sales Systems e.g., HubSpot
RESPONSIBILITIES & DUTIES
Working closely alongside East Africa Specialists to manage some of the administrative and operational tasks of the sales process – from quote stage through to client travelChecking availability at the company and 3rd party properties through various online platforms as well as email requestsCompiling options for Africa Specialist to present in a quote based on client requirements, with the desire to present upsell opportunities or alternatives when the original request is not possibleProvisionally holding options with 3rd party suppliers, amending as required during requote phases and ensuring timely release of options no longer in playProvisional holding of the company’s accommodation on inventory management systemConfirmations of all services upon guest confirmation, checking for accuracyChecking invoices match costs in quote system and flagging discrepancies to East Africa SpecialistLiaising with finance team to ensure efficient allocation of deposit to bookingPre-travel reconfirmations with all suppliers including checks on dietary requirements, rooming allocations are accurate as per client needsUpdating systems with timings and booking references on behalf of the East Africa Specialist at reconfirmation stagePreparation of final documents for ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDAyMDc3MjU/c291cmNlPWd1bXRyZWU=&jid=1222474&xid=940207725
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Role
Our company owns and manages prime properties in many regions across Africa and has plans to expand its global footprint. As a business we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive towards our vision. The role of the Product Trainer is to enhance the reservations and sales teams’ knowledge of the regions, concessions, camps and experiences offered across our unique portfolio. Furthermore, the Product Trainer will play a key role in fostering a culture where continuous learning is encouraged.
A key objective for the incumbent will be to align the training content with the unique selling points and differentiating features of each of our properties as well as those of the services we offer and our touring services. This is key from the perspective of ensuring that there is a consistent message that resonates throughout the business and can be shared with external partners
Responsibilities
Responsible to create, manage and deliver detailed training on the company’s products and services. This includes our camps, our touring services and transport services.Ensure that staff are aware of where they can access product-specific information.Work closely with the Head of Reservations, Reservations Managers and Reservations Operations Managers to drive a targeted Product training program within the reservation teams.Work closely with the Head of Yield and Revenue Management and the Head of Reservations to identify specific areas for training based on annual sales patterns.Work closely with the sales team to ensure that everyone in the sales team is promoting the same Unique Selling Points (USP’s) for all of our camps and services.Train new staff on all our camps and the regions within which we operate.Implement holistic product training modules incorporating aspects of eco-tourism, hospitality, sustainability, wildlife and community influences.Training will need to be of a detailed nature so as to highlight the unique aspects of our camps and the areas within which we operate. The camp training will need to cover topics such as:USP’s of the campTopography and habitats of the areaDetailed overview of fauna and flora highlighting key speciesCommunity involvementPurpose and impactAccessCompeting and complementary productsOutside of the product specific training, foster a culture that promotes a passion for wildlife and conservation in general.
Training
Where necessary, provide itrvl training to reservations staff whose agents are working on itrvl.Provide training to the sales team so that they are able to both conduct demos on the itrvl platform and a...
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Key Responsibilities:
Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentWow existing and potential clients with first-hand knowledge of African properties and destinationsPrepare attractive quotations and itineraries that complement individual client expectations and budgetsEffectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)Collect client payments - ka-ching! - And approve supplier invoices for paymentProvide customer support before, during and after travel - ensuring that current customers remain satisfiedMeet and exceed monthly and quarterly sales targets set by the companys Sales Managers
Requirements:
Excellent communication skillsMust have experience in African travel experts who fit the following profile:3+ years of experience in a sales role for an African inbound tour operatorIn-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana,Mozambique, Zimbabwe, etcExperience selling other regions of Africa and Madagascar would be a plus!
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Business Consultant – Property Specialist
Position: Full time, Hybrid (Office based)
Location: Newlands, Cape Town
Please send your latest CV to kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider (No. 35134) and authorized by the SARB to act as a Foreign Exchange Intermediary (No. 1431).
About the role
This role is for a Business Consultant – Property Specialist that will focus on the Real Estate Agencies, and their clients, to move funds in and out of South Africa.
Key Responsibilities
Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business developmentLead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influences in the foreign exchange marketMaintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunitiesDevelops and maintains a strong business pipeline for Regional Accounts and expands on activitiesResponsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and servicesAssisting Introducing Partners and Corporate Clients from the point of inquiry to trade completion by facilitating registration, gathering KYC documentation, and managing the client to the point of trade readiness
Core Competencies
Adhering to good practice and ethical Principles and ValuesDemonstrates consistent usage of ethics and values; raises potential violations in othersDelivering results and Meeting Customer ExpectationsModifies approach in the face of new demands and helps others (both internally and externally)Supports change initiatives, adjusting their actions appropriately when presented with additional informationDemonstrates ability to relate well to people at all levelsMakes timely decisions and accepts accountability for own actionsCom...
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SKILLS & EXPERIENCE REQUIRED
Experience in, and knowledge of East African safari salesSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarge orientated, and experience of delivering results in a performance oriented and fast paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g. complaints, last minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
SKILLS & EXPERIENCE ADVANTAGE
10 – 15 Years’ experience of the broader industry sector (hospitality & tourism)Experience in selling safaris in East Africa preferredExperience and good understanding of the safari tourism environmentExperience of as many aspects of the industry as possible, more than one side of the fenceExperience of dealing with and delivering on western business demandsExperience with travel & reservation systems
RESPONSIBILITIES & DUTIES
Handling of safari requests from agents with costing and accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation, complete the safari file and all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manager immediately on discoveryProvide proactive support to colleagues in peak or leave timesProactive approach towards your personal and departmental targe and working together with management to ensure we reach these targetsFollowing and adhering to all sales procedures as set out in the operating manualsAttending all training that is offered and proactively growing your knowledge of the company, our products (as well as part of ...
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Lodge Manager
Location: Okavango Delta, Botswana
This business is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single employee makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason, we choose individuals very carefully – they are the strength and the future of this business.
The ideal person/couple would be held in high regard within the tourism industry, they would have a lot of experience in running a 5-star property in a remote area independently, with a good general understanding of lodge operations, finance, and staff management. The couple or individuals should be passionate about hospitality, and have a keen interest in sustainability, conservation and community development.
KEY RESPONSIBILITIES
Relationship building – with – staff, guests, governmental departments, the community, the industry (agents and other lodges)Corporate Social Responsibility – working with the Africa Foundation in community developmentBusiness efficiencies – cost control, local produce, quality of productHR structure – maintaining and enhancing – understanding and adherenceProduct development on guest experience – lodge, food, game experience, all guest touch pointsEngaging – with the people, the culture, the work style, the expectationRegular assessment of the functionality, efficiency and strength of all operational equipment, vehicles, generators and buildingsSustainability – Analyzing the impact Sustainability has on our business and improving itReducing our Carbon FootprintManagement of ResourcesFinancial Management – Providing an oversight role of the lodge financeForecasting – Budget forecasting and ensuring the finance aspect of the lodge keep up with the ever changing business environmentTraining Development – Providing the needed to the team to ensure they are up to speed with the desired service standardsNew concepts and Creative Ideas – Keep abreast with the latest trends of service deliveryHealth and Safety at the workplaceDevelopment of a superior workforcePlan staffing levelsWork with Human Resources staff to recruit, interview, select, hire, and employ an appropriate, right number and quality of employeeshttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTE4NDk5OTU0P3NvdXJjZT1ndW10cmVl&jid=1057610&xid=4118499954
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Building relationships is vital. Your role will be to maximize hotel profitable revenue, ensure day to day procedural operations completion and that guest satisfaction is achieved.
Minimum Qualifications / Experience / Skills
5 Years of experience in the hospitality Reservations operationsAbility to effectively communicate with others in English (written and spoken)Proven experience in a Reservations position, ideally within a hospitality environmentGood leadership skills with a hands-on approachAbility to work individually and as part of the TeamSkilled with Microsoft Office software, especially in Excel
Key Roles Responsibilities and Competencies Required
Answer telephone enquiries in a warm friendly tone-mannerAccurately process bookings, cancellations and sending confirmationsAccurately checking availability of required services to avoid overbookingsResponding to bookings from all Online distribution channels and platformsKnowledgeable of Online portals extranets such as Booking.com, Expedia etcEnsure web site booking process is maintained up-to-date and functionalPromote specials on various platforms that is being advertised by the CompanyFollow up Provisionals and ensuring payments are received prior arrivalPreparing and sending 10 Day Weekly Arrivals listing once every weekAdhere to email turnaround timesLiaise within the Team and Properties regarding special requests, dietary requirements or any special needs clients haveBooking of extra services such as Transfers and ToursMaximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolutionEnsures that all Month-end Revenue reports are accurately produced and processedA positive, adaptable and communicative personalityAbility to handle multiple challenging priorities and assignmentsEnsures that budget targets are consistently achieved within the TeamStrong Attention to Detail and Innovation for Results
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTM0MzI5OTE2P3NvdXJjZT1ndW10cmVl&jid=1295736&xid=4134329916
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Overview:
The incumbent will be responsible for the execution and management of the organisation’s facilities management function in line with strategic mandate.The role focuses on strategy and governance, facilities management, contract management, budget management, customer/stakeholder management, monitoring and reporting, and building a professional team.The incumbent will therefore be responsible for overseeing the organisation’s Facilities Management portfolio which includes driving and managing functions relating to preventative property maintenance; adhoc property maintenance; internal infrastructure operations (water, electricity, etc.); installation and maintenance of fixtures; effective facilities management of organisational environment and immediate external environment and parameters; office premises cleaning, fumigation services and occupational health and safety services; procurement and contract management relating to security services; and interventions relating to emergency action response approval and associated repairs.The work of the incumbent shall thus entail overseeing and driving pre planning which includes assessment of the condition of facilities, determination of required works, costing and recommendations for inclusion of the same in budget processes, preparation of specifications for the required repairs & maintenance, monitoring of the performance of service providers and authorisation of payments.The incumbent will also be expected on annual basis to develop and ensure implementation of maintenance plans as well as reporting to the relevant structures.
Minimum Requirements:
Degree in Civil Engineering, Quantity Surveying , Architecture or Built EnvironmentRelevant post-graduate qualification OR professional registration / Pr Eng / Pr QS / Pr Arch.8+ years relevant experience of which 5 years should be in the built environment or facilities maintenance/management at middle management or senior consultancy level.An in-depth understanding of facilities management, advanced project and maintenance management, sound understanding of Health, Safety and Environmental legislation and its application to the built environment; as well as working with multi-disciplinary teams is a pre-requisite.
Key Performance Areas:
Strategy and Governance
Develop facilities management unit operational plans in line with the legislated requirements, and activities undertaken to ensure deliver...
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RESPONSIBILITIES & DUTIES
Handling of safari requests from agents with planning, costing and accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation, complete the safari file and all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manager immediately on discoveryProvide proactive support to colleagues in peak or leave timesProactive approach towards your personal and departmental target and working together with management to ensure we reach these targetsHandling of safari requests from agents with costing and accurate information within the required turnaround time
REQUIREMENTS & QUALIFICATIONS
Experience in, and knowledge of Safari Sales is requiredExperience in, and knowledge of East African Safari Sales is an advantage10 – 15 Years’ experience of the broader industry sector (hospitality & tourism)Experience and good understanding of the safari tourism environmentExperience of as many aspects of the industry as possible, more than one side of the fenceExperience of dealing with and delivering on western business demandsExperience with travel & reservation systemsSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarget-orientated, and experience of delivering results in a performance-oriented and fast-paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g. complaints, last minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
REQUIRED WORK PRACTICES
Across all interactions, promote the image of the sales team as a best in c...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDU3NDQ3OTI0P3NvdXJjZT1ndW10cmVl&jid=1371281&xid=3457447924
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Position Overview
This position is responsible for sales and quest service within the Company’s Retail Sales Team. As the main point of contact at the company for prospective quests, you will handle all communications from the initial inquiry, advising, and consulting to find the best itinerary for the quest’s needs, through the sales process as well as pre-travel, during-travel, and post-travel services. Working closely with the Sales Ops consultants who handle availability, confirmations, and other processing tasks, as well as the Guest Service team who offer concierge service pre-trip and support with any quest problems in-trip. This is a demanding role with high expectations on service, turnaround times, quality of consultation, and communications both with guests and internally with colleagues.
Skills and Experience Required:
Experience in, and knowledge of east Africa safari – at least 5 years of experienceExperience in a retail sales role for an African inbound operator – at least 10 years of experienceSkilled in designing detailed and individual quotes for itinerary requestsExcellent sales and customer service skills and the ability to close a sale and upsellExcellent communication skills (written & telephone), a service delivery mindset, and a strong customer service focusTarget-orientated, and experience in delivering results in a performance-orientated and fast-paced sales environmentStrong administration and organizational skills and great attention to detail with desire for continuous improvementExcellent time management skills with the ability to multi-task and prioritize tasksProactive mindset and can-do attitudeExperience in handling difficult situations (e.g., Complaints, last-minute requests, changes whilst traveling)Experience in and willingness to handle issues outside of office hours when requiredSelf-Starter & the ability to work independently as well as within a broader team setupEnergetic and eager to learnStrong sales & customer service skills (written & telephone)Knowledge of Business Sales Systems e.g., HubSpot
Responsibilities and duties
Handling of Safari requests on behalf of the company received from repeat or recommended guests, vis the Company website and social media channels, corporate & charitable partnersInspire potential clients with knowledge of East African properties and destinations by proactively engaging with clients, advising on itinerary routing, logistics, and suitably of optionsCompile attractive tailor-made itineraries to match client expectations and budgetsEnsuring turnaround time targets are met/exceeded and attention to detail is paid to the itinerary at the quote, confirmation, an...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODM5NDQ2OTMzP3NvdXJjZT1ndW10cmVl&jid=1305127&xid=3839446933
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Business Consultant
Position: Full time, Hybrid (Office based)
Location: Pretoria
Please send your latest CV to Michelle - kindo.m@abcworldwide.com
COMPANY PROFILE
Our client is one of the largest South African FX intermediaries, and they are proud that some of the biggest names in Financial Services have chosen them as their preferred foreign exchange provider. In addition, they give their clients access to the best pricing and service available in the market.
They offer expert advice coupled with fast, reliable, and secure currency transfers with preferential exchange rates, so that your money goes further. Our client is licensed by the FSCA as an authorized Financial Services Provider and authorized by the SARB to act as a Foreign Exchange Intermediary.
About the role
This role is for a business consultant that will focus on the Wealth industry and assist financial advisors, asset managers and other financial institutions, and their clients, to move funds in and out of South Africa.
Key Responsibilities
Delivery of both annual and monthly sales targets in coordination with the company´s sales strategy to ensure sustainable growth and business developmentLead and develop relationships with key clients to build long term sales opportunities and an effective distribution network of regional contacts and influencers in the foreign exchange marketMaintains, influences, and develops senior level relationships with all key FX Partners and introducing advisors for business development opportunitiesDevelops and maintains a strong business pipeline for Regional Accounts and expands on activitiesResponsible for generating and closing a consistently high level of sales opportunities with clients by identifying needs, developing FX relationships, and providing appropriate FX solutions and servicesAssisting Introducing Partners and Corporate Clients from the point of enquiry to trade completion by facilitating registration, gathering KYC documentation, and managing the client to the point of trade readiness
Core Competencies
Adhering to good practice and ethical Principles and ValuesDemonstrates consistent usage of ethics and values; raises potential violations in othersDelivering results and Meeting Customer ExpectationsModifies approach in the face of new demands and helps others (both internally and externally)Supports change initiatives, adjusting their actions appropriately when presented with additional informationDemonstrates ability to relate well to people at all levelsMakes timely decisions and accepts accountability for own actions...
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Full Job Description – Learning and Development Team Leader
The individual will demonstrate strong and proven background in L&D and Operations, and unsurpassed organisational and administrative skills, and will join an extremely successful and fast-paced L&D division.
The Learning & Development role is both an internal, and external client facing role, with external clients.
Background
Experience as a Training Facilitator in a leadership role with Project Management experienceExperience of Work Readiness programmes for graduatesExperience with government institutions like SETA, SAQAExperience in government grants programsPrevious SDF experienceCreation of academy would be advantageousExtensive knowledge of US Property & Casualty Insurance (Preferable Intro 320 & AINS 21 Certification) Expertise in Content designing and developmentFamiliarity with traditional and modern training methods (mentoring, coaching, Virtual, on-the-job or in classroom training, e-learning, workshops, simulations etc)Ability to do research and produce research documents on US, UK Insurance IndustryInsurance related training background
Responsibilities for Learning & Development Manager
Keep track of a vast number of concurrent L&D initiativesManage nuances across the demands of different external clients and government institutionsReport on L&D initiative progress to internal and external stakeholdersTake responsibility for communication with clients, and managing expectationsObserving and noting learner successes, for feedback to businessProject Administration including updating of central document/training material repository, WSP/ATR submissions and SA compliance attendance registersDocument filing and preparation of course materialsTraining Scheduling – booking rooms and/or MS Team Meetings for L&D initiativesDriving Insurance certification in SA GeographyEngagement should show on the reports and the learnings (driving internal learning strategies, LMS, STC & Infinity)Manage CD projects for the SA geography Good reporting skills – should be able to effectively report out the progress of initiatives (Strong Ms Excel, PPT and Word Skills) Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on themTo conduct TNI & TNA with stakeholders leading to Identifying and assessing future and current training needsIdentify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managersDrive clo...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDA2MDMzMTQ4P3NvdXJjZT1ndW10cmVl&jid=1295730&xid=3406033148
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