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Insurance Sales Consultant
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Consultant and be part of a thriving team with many career development opportunities.
Your sales experience in the insurance industry and your ability to meet targets will support your success in this role.
You Must have
Grade 12Clear Criminal and ITC records1-to-2-year Life and Short-term insurance sales experienceExcellent command of English (both verbal & written)Good knowledge of insurance products i.e., Funeral etc.Must comply with FAIS fit and proper requirements.RE 5 (highly advantageous)
You will earn Basic of R7000 per month, plus lucrative commission. Must be willing to work additional hours and some Saturdays to meet targets.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3678013697&source=gumtree
9mo
CallForce
1
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Role Purpose:
The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and resolve their query, where a query cannot be resolved immediately on the close loop call it will be logged to the respective area of resolution and theClose Loop Consultant will case manage the query until resolved.
Knowledge & Education:
Matric:Preferred Subjects:
Maths/Maths LiteracyAccountingBusiness StudiesKnowledge of telecoms / Technology /Digital industry desirableNumeracy
Experience:Min 6 months call centre experiencePrevious Call Centre, Retail, customer facing experience highly recommendedGeneral understanding of complex billing and payment concepts, credits and rebates and re billing calculationsSkills & Competencies:Ability to multi-task between digital and frontline communication channels (chat, inbound and outbound)Multi-Screen NavigationOral and Written Communication Business writing chat skill requiredCustomer Service OrientationAttention to Detail (Generic)Problem SolvingAdaptabilityResilienceBe able to apply effective listening, questioning & probing skills to develop and comprehensively understand the customer’s requirementsIdentify areas that impact customer experience and provide insight to internal and Vodacom Improvement teams to drive Improvement opportunities.
Language:English proficientClear well-articulated
Working Hours: (subject to change based on operational requirements) Monday – Friday ( 08:00- 17:00) (subject to change based on operational requirements
https://www.ditto.jobs/job/gumtree/1076293714&source=gumtree
9mo
CallForce
1
We are currently seeking International Inbound Debt Sales Consultants!!!
If youve got what it takes, then get your fingers ready!!
Note: Read thoroughly with understanding.
US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation.
This is a no cold calling center with more of a hot lead base of customers.
Education and Experience:
MatricEnglish language proficiency, written and verbalMinimum 2-years debt sales experience (MUST)Must have worked on international campaignsMUST have a neutral accentMUST have knowledge of debt collection techniquesMUST have sound negotiation skills (not negotiable)
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skillsMeet minimum productivity requirements for calls dailyManage customer accounts and callsCollection script needs to be adhered to at all timesCarry a professional conversation
Working Hours:
Rotational shifts from 15h00 PM – 04h00 AM
Company Description:
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Salary: R7,500 (basic plus commission)
Attach those CVs and GOOD LUCK!!!
https://www.ditto.jobs/job/gumtree/1567136070&source=gumtree
9mo
CallForce
1
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Campaign ManagementDrive performance targetsSales forecastingKPI ManagementEmployee incentivesEmployee WellnessRecruitment and talent managementReporting and analyticsSuccession and RetentionClient management
YOU WILL NEED
3-5 years outbound sales campaign managementExperience in the Contact Centre environmentGood networking and relationship buildingTo collaborate with multiple departments to drive strategic objectives.Sound Judgement and decision-making abilities.Understanding of a target driven operations department
https://www.ditto.jobs/job/gumtree/2469810960&source=gumtree
9mo
CallForce
1
This is your chance to join CallForce, a fast-growing entrepreneurial BPO business that is flexible and agile. Carve out your place on our successful journey and secure your exceptional career growth protectory for the coming years by bringing your excellent BPO sales and management experience to complement our team.
Our Cape Town operation has this exciting opportunity for you to head up multiple USA outbound sales campaigns in our rapidly growing BPO operation to deliver exceptional results, in exchange for a highly lucrative remuneration package.
Work with our collaborative and dynamic BPO management team to deliver and grow our brand and operation by providing differentiation in a highly competitive sector.
Our objective is to create thousands of new jobs in SA servicing the USA Market. We are really looking for the right person to join us on this journey. We aim to achieve our goal to while having fun, securing growth for our team and stretching ourselves to step up to the next level!
What you will be responsible for delivering:
· Manage a team across multiple outbound sales campaigns of between 200 to 500 agents to significantly supersede targets and outperform competitors
· Develop and implement strategic and tactical operational plans to deliver exceptional results on a campaign-by-campaign basis.
· Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with the key stakeholders, globally and locally.
· Work with analytics team to determine operational trends and provide solutions to increase sales, service, and quality levels to achieve and exceed targets.
· Implement and manage dynamic performance enhancement programs to ensure optimal delivery of results as well as agent retention and career development.
· Manage operating budgets to ensure cost efficiencies while balancing the need for investment to optimize operational performance.
· Ensure robust forecasting of resource requirements and collaborate with recruitment, training, QA, IT, WFM etc., to meet exacting standards and growth.
· Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
· Oversee quality control and other compliance applicable to the global client and local legislation.
The experience and skill you will bring:
· 5 + years of experience managing outbound sales contact centres with global USA clients
· Track record of superseding performance metrics
· Innovative and dynamic approach to optimising performance
· Experience in managing USA operations through the night and comfort with working USA daytime hours
· Relevant tertiary education a ...
https://www.ditto.jobs/job/gumtree/3838346646&source=gumtree
9mo
CallForce
1
Great basic R6500 + Allowances + plus R4 000 commission
We are ramping up with a USA client, so join our team of dynamic Outbound Agents calling and converting hot leads for leading listed music streaming provider! No cold-calling involved!
What you can expect:
Fulfilling your full potential with the support of our experienced international sales team providing you with all the coaching and training you need!.
Experience:
Minimum 1-year outbound sales experienceEnglish language proficiency to engage with USA customersComputer proficiency to close your sales
Key Competencies and Skills:
Excellent communication skillsPersuasivenessNegotiation skills
Working hours:
Mon - Sat, rotational days
Rotational shifts from 15h00pm – 04h00am
Transport provided
https://www.ditto.jobs/job/gumtree/3302556682&source=gumtree
9mo
CallForce
1
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Recruitment Consultants
Callforce is an Award Winning BPO service provider delivering innovative and customized contact Centre solutions from SA to the Global Market.
Join us as a Recruitment Consultant and contribute to creating opportunities to people in the Western Cape Community.
What You’ll be Doing
Managing the end to end process. from designing new campaign ads. Screening and sourcing quality candidates. Apply critical mindset to ensure key skills candidates meeting campaign requirements. This role entails working closely with the Operations Departments so you must have strong relationship building skills. Strong sense of urgency and working in a pressurized environment is needed for this role.
During a Typical Day, You’ll
Write adverts and post on various platformsImplement initiatives & referral initiatives to attract outbound sales candidatesEnsure fulfilment of the end-to-end recruitment function including sourcing, telephonic screening, competency-based interviews, assessments, compliance & all other related functionsAll administrative related dutiesEnsure high quality standards are adhered to
Requirements
At least 2 years end to end recruitment experienceProven track record in meeting high candidate delivery Willing to be flexible for some Nightshift campaigns contactable references
Working Hours
Monday to Friday 8am to 5pmFlexible due to Operational requirements
Salary – R 8000 plus lucrative placement incentive
https://www.ditto.jobs/job/gumtree/3124845140&source=gumtree
9mo
CallForce
1
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TTEC is seeking an experienced Talent Acquisition Specialist to join our Enterprise Services team to start asap. Our Talent Acquisition team brings significant value and contribution to our company by differentiating our brand within the community and strengthening the company through the addition of talented and passionate people.
What you’ll be doing:
You’ll be managing the full-cycle recruitment for management, professional and executive hires within a specific business segment. This role is responsible for the sourcing, interviewing and selection of candidates for various levels of positions promoting a work environment that openly embraces individuals with diverse backgrounds and experiences. You will actively search for the brightest candidates utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values.
What you’ll bring to us:
Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methodsPartner with hiring managers to understand the skills and background required for each opportunity, providing expert advice and coaching throughout the recruitment processLead candidates through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience.Actively utilize all recruitment channels to form a knowledge base of where to find the best candidates for each particular role in order to consistently generate a healthy pipeline of high quality candidatesGuide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions, teaming closely with both to understand team dynamic and cultureUtilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organizationDevelop a thorough understanding of TTEC, our value proposition, our segment and our values in order to qualify candidates and articulate our business
What skills you’ll need:
2-3 years’ experience of full life cycle recruiting, preferably with a combination of agency and corporate experience including 1 years experience working on complex, high level searches targeting Director level and aboveExcellent independent sourcing skills with experience and curiosity about the latest recruiting technologies and platforms, above and beyond job boards and LinkedInNationwide recruiting required, global experience preferredA sense of urgency and a relentless drive to find and connect with the best talentPrevious experience managing the recruiting and documentin...
https://www.ditto.jobs/job/gumtree/1769998169&source=gumtree
9mo
CallForce
1
We are currently seeking Digital Advertising Sales Consultants. Successful candidates will receive full product and systems training.
Your responsibilities will include:
Telephonically engaging with prospective clients to purchase digital advertising packagesCommunicate the benefits of the packages or solutions to drive salesContinuously engage or follows up with prospective clients as it would be a 1–3-month sales cycleEstablish, development & maintaining strong client relationships to ensure future salesDaily planning of sales targets & strategyProviding a daily report on insights / findings / challengesAchieve agreed upon sales targets and outcomesCoordinate sales effort with team members and other departmentsAttends daily check-ins with the operational teams and providing updates, insights, challenges & continuously improve through feedbackMust be able to do presentations as required, tailored to the audience needsGeneral administrative tasks including keeping CRM / other tools updated
The ideal candidate for this role will have:
MatricDegree / Diploma in marketing would be beneficialMarketing experience would be beneficial, particularly digital advertisingOutbound sales experienceOutstanding communication and interpersonal skillsAbility to drive outcomesExcellent organizational and leadership skills with a problem-solving abilitySelf-confidence and leadership qualitiesThe ability to establish rapport with people at all levelsExcellent knowledge of management methods and techniquesAdvanced troubleshooting and disaster recovery experienceEffective communication skills, including ability to communicate clearly, concisely, and professionally, both verbal and in writingRelationship management skills and openness to feedback
https://www.ditto.jobs/job/gumtree/3529672937&source=gumtree
9mo
CallForce
1
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Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!
What You’ll be Doing
Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email, social media platforms & making outbound client follow ups.
During a Typical Day, You’ll
Answer incoming communications from customers over email or social media platformsPhoning customers back with relevant feedbackConduct research to provide answers for customers to resolve their issues
Requirements
MatricFluent English (Higher Grade English pass in Matric)2-3 years or more of customer service experience in a Contact CentreAutomotive experience of having worked in a complaints department, will be an advantage
Working Hours
09h00 – 23h00 Monday to Sunday on rotational shifts
What You Can Expect
Knowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring minds
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Youll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
https://www.ditto.jobs/job/gumtree/4109611862&source=gumtree
9mo
CallForce
1
SavedSave
Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss!
What You’ll be Doing
Do you have a passion for helping others & ensuring peace of mind? In this role, you’ll work to resolve the customer’s issues swiftly & handling customer enquiries over email, social media platforms & making outbound client follow ups.
During a Typical Day, You’ll
Answer incoming communications from customers over email or social media platformsPhoning customers back with relevant feedbackConduct research to provide answers for customers to resolve their issues
Requirements
MatricFluent English (Higher Grade English pass in Matric)2-3 years or more of customer service experience in a Contact CentreAutomotive experience of having worked in a complaints department, will be an advantage
Working Hours
09h00 – 23h00 Monday to Sunday on rotational shifts
What You Can Expect
Knowledgeable, encouraging, supporting and present leadershipDiverse and community minded organizationCareer-growth and lots of learning opportunities for aspiring minds
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers.
Youll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.
https://www.ditto.jobs/job/gumtree/3670648234&source=gumtree
9mo
CallForce
1
The suitable candidate must have solid recruitment experience through placing a variety of profiles. This is an ultimate generalist role requiring the recruitment and selection of entry level, junior, mid-level to senior positions. The successful incumbent must be exposed to challenging environment, managing mass recruitment, multiple vacancies at a time, track and report accordingly on all filled roles
· Deal with internal and external stakeholders to ensure effective delivery campaign order base.
· Proactively source top level candidates in diversity of positions from specialized scarce skills to bulk recruitment drives.
· Manage the full candidate recruitment cycle and onboarding.
· Continuously improve candidate experience and engagement, be a brand ambassador.
· Min 2-4 years recruitment experience.
· Contact Centre /BPO Recruitment experience a strong advantage.
· Knowledge and experience in best practice recruitment processes and diverse candidate selection
Soft skills you need:
· Understanding of recruitment processes and candidate selection methods
· Outstanding organizational and time management skills
· Excellent communications and interpersonal skills
· Ability to multitask and prioritize daily workload
· Creative thinker and proactive problem solver
· Ability to work autonomously and within larger team
· Professional level of English
https://www.ditto.jobs/job/gumtree/3409289318&source=gumtree
9mo
CallForce
1
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Salary: Basic R5500 + Commission
Responsibilities and expectations (not limited to):
Offer professional advice to clients on long term insuranceDaily/weekly reporting on sales activitiesKeep up to date and fully informed on product comparisons and new productsBe compliant in all activities in accordance with regulations and professional guidelines and ethics
Desired Experience and Qualifications
Matric (Compulsory)Long term insurance - telesales 1-year minimum experienceReputable sales track record (Pay slips may be required up to 3 months back)FAIS Regulatory Examination for representatives is recommended (RE5)/ Or within DofaClear credit & criminal recordsExcellent communication skillsMust be South African CitizenAvailable immediatelyCompetencies required
Competencies
Cold callingCross - sellingEnd to end salesExtensive knowledge in short term insuranceAbility to handle conflictProblem solving skillsInsurance principles and practiceOutbound sales
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/3422715057&source=gumtree
9mo
CallForce
1
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Inbound customer service call center agent needed for Airline company
RESPONSIBILITIES:
Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with customers both verbally and in writing.
REQUIREMENTS
Grade 12One (1) to four (4) years’ experience in a Call Centre EnvironmentTravel or relevant qualification will be an advantageValid Covid-19 vaccination cardExcellent communication in English – speak, read and writeSolid computer literacyExcellent phone etiquetteNo criminal or credit recordAble to work on weekends, public holidays and flexible hours as requiredOwn transport would be an advantage.
SHIFTS ROTATIONAL:
07:00 – 16:0008:00 – 17:0009:00 – 18:0010:00 – 19:00Includes weekends and public holidays.
PERSONAL ATTRIBUTES
PunctualExcellent understanding or experience of delivering great customer service to a customerHigh degree of patience and assertivenessConflict resolution skillsImmaculate time keepingTrustworthy, professional and reliable, including dealing with confidential informationThe ability to work well under pressurePractice good time management and willingness to work longer than normal office hoursRemains focused in order to handle objectionsCustomer focused and service orientated.
https://www.ditto.jobs/job/gumtree/1604503986&source=gumtree
9mo
CallForce
1
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Responsible for the overall development and performance of an assigned incubation team through the facilitation of the course map and as well as leading and developing the team of incubation agents. Also responsible for the coaching of ‘bottom performers’ as assigned or directed.
Responsibilities and expectations (not limited to):
Responsible for coaching, developing, and improving the abilities of incubation agent to effectively meet performance standards that lead to their successful graduation from the incubation programCoach all incubation agents making sure they achieve a benchmark of 80% on all activitiesPerform monitoring sessions and other development activities such as role playing, while meeting the required daily and weekly quotasManage and reinforce the schedules of incubation agents to ensure strong attendance throughoutMonitor maximum performance and ensure all agents performing below the 80% benchmark are communicated to managementProvide feedback through daily, weekly, and otherwise assigned reports to ManagementConduct daily, weekly, and otherwise assigned performance reviews of the incubationagents, as well as creating individual development plans where neededInfluence personnel decisions for assigned incubation agentsIdentifying process improvement opportunities with the strategy and curriculum used throughout the incubation course mapEnsures performance, graduation, and attendance goals of incubation are consistently met
Desired Experience and Qualifications
Previous coaching/training experience at a contact center is advantageousClear disciplinary RecordMatric Excellent communication skillsComputer literateClear criminal record.Must be South African Citizen
Competencies
Must be a people’s personMust be passionate about other people’s development and growth potentialMust be comfortable facilitating reports, analysis & elaborate presentations during trainingPresent and communicate informationCoping with pressures and setbacksDelivering results and meeting client expectationsExcellent administrations skillsAttention to detailGood verbal communication skillshttps://www.ditto.jobs/job/gumtree/2323078959&source=gumtree
9mo
CallForce
1
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INSURANCE CONSULTANT (JG10)
WHAT DOES THE INSURANCE CONSULTANT DO?
Santam Operations, Commercial Contact Centre have career opportunities available for Insurance Consultants base in Cape Town, Bellville. The insurance consultant role is focused on providing an end-to-end service and support to brokers.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?
This role is focused on, but not limited to; servicing broker requests, including enquiries.
Providing telephonic/ email support to the intermediary on record, authorised representatives from the brokerage, and broker services;Dealing with general insurance and policy specific enquiries;Dealing with issuance of new policies/ policy maintenance/ renewal / agri aspects of policies;Assisting to resolve all insurance queries within required timeframe and compliance requirements;Undertaking client follow-ups when policies are cancelled to ascertain the reasons and attempt to retain the policy onto books;Undertaking to adjust premiums in line with new asset values;Managing client expectation on expected turnaround times for submitted requests;Adhering to underwriting criteria and regional requirements;Assist with profiling the client with the best suitable product and underwriting criteria;Advising brokers to ensure that we meet with clients’ needs in terms of the correct cover and product;Assisting in implementing solutions for improvement; andStanding in for Consultants should they be absent or on leave during busy periods or absence of key resources, assisting where required.
QUALIFICATIONS AND EXPERIENCE
Matric/ Grade 1260 commercial lines FAIS creditsA relevant insurance related qualification (e.g. NQF lev 5) would be advantageousProven work experience in commercial, agriculture policy administration and underwriting within the short-term insurance industryMinimum of 3 years’ experience in short term insurance commercial lines and/or Agri assets
https://www.ditto.jobs/job/gumtree/2154279433&source=gumtree
9mo
CallForce
1
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Outbound Sales Consultant
Our international client is looking for strong sales individuals to join our dynamic team in Sunninghill.
What You’ll be Doing
Lead generation from an existing client base.
During a Typical Day, You’ll
· Read from a scripted pitch
· Transfer warm leads to the USA team
· Work towards exceeding transfer targets
· Ensure high quality standards are adhered to
Requirements
· At least 6 months sales experience
· Computer literate
· Own transport (advantageous not essential)
· Excellent verbal communication skills in English
· Neutral accent
Working Hours
· Rotational shifts between 16h00pm to 04h00am
Salary Per productive hour, shift and travel allowance provided and incentives.
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role.
https://www.ditto.jobs/job/gumtree/696303043&source=gumtree
9mo
CallForce
1
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We have an exciting career opportunity for Commercial Insurance Consultants in Cape Town looking for a new opportunity within a well-established insurance sales company.
This role is focused on candidates with long-term insurance experience with the objective of providing an end-to-end service and support to brokers.
Key Responsibilities
Providing telephonic support to the intermediary on record, authorised representatives from the brokerage, and Broker ServicesDealing with general Agri Asset insurance and policy specific enquiries, and amendmentsAdhering to underwriting and regional criteria requirementsManaging the expectation on expected turnaround times for already submitted requests
Minimum Requirements
Grade 12 (Matric) witho Minimum 50% for Mathso Average score of 50% in all other subjectsRelevant insurance qualification would be advantageous at NQF 52 years’ experience in short term insurance commercial lines and/or Agri Asset would be advantageousExperience in commercial and / or Agri Asset policy administration and underwriting
Knowledge & Skills
Excellent verbal and written communication skillsExcellent interpersonal skills, collaborating with internal colleagues and external stakeholders/clientsEnsure adherence to quality, compliance and accreditation standardsConduct efficient administrationOptimising work processes
Personal Attributes
Customer ServiceTeam SupportCommunicates effectivelySituational AdaptabilityAction Oriented
Working Hours
08h00 – 17h00 Monday to Friday
https://www.ditto.jobs/job/gumtree/543830698&source=gumtree
9mo
CallForce
1
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This role requires an experienced individual that has worked in internals sales within the Factory/industrial sectors. The Ideal candidate would have technical knowledge of factory operations and parts.
Description
This is an office based position in Randburg.Duties would include but are not limited to:
Responsible to conduct telephonic sales as well as handle customer issues pertaining to the sales.Send out brochuresFollow up on quotesMake sure all documentation is attachedThe role will include outbound sales calls (including cold calling)In-the-job training will be provided We are not simply selling a product, or features. We are selling a solution that will assist clients Generate and secure potential revenue by:Calling new prospective clients;Following up on calls.Following up on supplied leads.Achieve set goals and targets.Up-sell additional products to existing clients.
Profile
Matric (Essential)Relevant Certifications2 - 4 years (Internal sales experience)Technical skills within industrial/factory sector Computer literateCold CallingCRM system experienceExcellent English skillsExcellent communication abilityConflict managementSalesforce experiencePrevious internal sales experienceAdmin orientatedVery sales orientated and must know and understand sales cyclesWorking hours : Monday to Thursday 08h00am - 16h30pm, Friday 08h00am - 14h00pmNo weekenksPatientResilient
We offer
Permanent position
Salary package : R11000 plus uncapped commission
https://www.ditto.jobs/job/gumtree/3969873493&source=gumtree
9mo
CallForce
1
We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training. Join this multi-cultural work environment with colleagues from all over the world today!Your key job responsibilities as the Dutch, German and French speaking Customer Service Representative in Cape Town, South Africa:• Strong problem-solving, interpersonal and time management skills• Strong customer service ability• Effective written and verbal communication• Assist passengers by confirm & re-schedule client bookings• Daily interactions with clients with queries and compliments• Required to meet specific key performance indicators and meet expected client service levels before going live.• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Computer literacy skills• Fully paid product and systems training provided• Daily interactions with international passengers with queries and compliments• Required to meet specific key performance indicators and meet expected client service levelsRequirements for this Dutch speaking Customer Service Representative job in Cape Town, South Africa:• Native/Advanced level in Dutch, German or French language: Verbal & Written skills essential• Permanent residence permit or South African ID holders only• Flexibility to work shifts. Weekends may apply• Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred but not necessary.• Excellent Computer literacy & technical skills• Own transportIf you meet the above requirements for this Dutch, German or French speaking Customer Service Representative Job in Cape Town, South Africa, we would like to hear from you! Please send your CV through to: kim@callforce.co.za
https://www.ditto.jobs/job/gumtree/3058383006&source=gumtree
9mo
CallForce
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