Desktop support technician in Gauteng | Gumtree Classifieds in Gauteng

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Introduction We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Send your CV to hr5 (at) peopledimension (dot) co (dot) za. Duties & Responsibilities Customer Service Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management. Other technical duties Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures Desired Experience & Qualification Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (anal... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjM5NDQ1MDI/c291cmNlPWd1bXRyZWU=&jid=1609814&xid=163944502

City Centre

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Introduction We are looking for a technical service support engineer that will be responsible for administering, troubleshoots and maintaining Voice and Data Networks incl, routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for clients as per their requirements. Duties & Responsibilities Customer Service Act as primary interface to all users to resolve problems reported.Respond to tickets on the CRM system in a timely manner.Provide troubleshooting and technical support via phone, email and face-to-face to end users.Keep end users informed on progress with problem resolution.Escalate and report on the status of all problems as and when required by management. Other technical duties Setup VPN’s and port forwards on routers.Make changes to routers as per client’s requirements.Do preventative maintenance on routers – updates & scheduling reboots.Log onto routers to check the current configuration thereof to make sure everything is up to standard.Setup domains for websites, email, POP3 and exchange.Create users on Active Directory and setting up permissions.Install and configure desktop computers and software.Assist in voice related Porta issuesSetting up VPN’s between sites.Setup QoS on routersSetup wireless AP’s for clientsManage and configure PRTGPoint websites on ISS server to other websites and make general changes.Change and manage the DNS records on the servers.Do domain transfers.Assist with internal troubleshooting and problem resolution as and when required at the officeSupport and maintenance of MS Windows and MS Exchange environmentsTesting, installation and maintenance of network related problemsProvide 3CX support to users and assisting them with problemsMonitor the infrastructure and act on any failures Desired Experience & Qualification Experience with data networking including implementation of VPN connections, firewall configuration and network routing is preferableGood understanding of voice networking and VOIP environmentsBe able to work in a teamBe customer service focusedBe able to work in a fast-paced environmentHave good time management skillsBe able to work under stressful conditionsBe able to communicate effectively and clearlyDemonstrate professional attributesBe able to manage conflictProper technical knowledge (analogue, digital and VoIP services, IP networking and data service p... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzI1Mzc2NjYxP3NvdXJjZT1ndW10cmVl&jid=1609815&xid=1725376661

City Centre

It - Support Service Technician (level 1) R20 000

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A position of an IT Support Desk Services Technician has become available in our organisation. The Tier 1 Service Desk Technician position’s primarily responsibility is to provide first level support to SFT employees. Additionally this position will perform routine network systems maintenance. Work items range from desktop support to routine network administration. * IT Support relating to technical issues involving Microsoft’s core business applications and operating systems * Support of disaster recovery solutions * Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security * Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix * Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets * System documentation maintenance and review in ConnectWise * Communication with customers (internal) as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages * Support Queue * Accept cases from the support queue * Remotely assist clients with support needs * Clearly communicate status on problems as well as resolution * Clearly document all tasks * Computer Repair and Maintenance * Virus/Malware issues * Network scanning/printers * Desktop application and operating system management * Installation, configuration and troubleshooting * Network connectivity * Wired * Wireless * DHCP * Subnets * VLANs * Smartphone management * Active sync * New user setup * Troubleshooting * iPhone, iPad, Android systems * End user email management * Email bounce back troubleshooting * SPAM services * Webmail * User management * Microsoft Active Directory and Exchange * Add/Change/Delete * Network file permissions * Create distribution lists * Security Group concepts * Backups * Management of customer backup software * Remote Backup Solutions * Local Backup Solutions * Restore files including VSS previous version restores *Additional Duties and Responsibilities:* * Fast turnaround of requests * Ability to work in a team and communicate effectively * Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum 3 years relevant experience working as an internal support resource * Two-year degree, or active pursuit of a two-year degree * MCP certification in desktop Operating System software required within the first three months of employmen https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzQ4OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1235707&xid=1555_48989

Germiston

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The Role: Nextec Digital Infrastructure is currently seeking Wireless Technician that will be based from our Head Office in Midrand.The Technician will perform maintenance and repairs on wireless devices such as Point to Point, Two-Way Radio and Mesh networks by fixing or replacing defective parts and install radio equipment to create wireless networks and fix any network problems that arise.Skills and Experience: Qualification Required: Grade: 12A+ and N+CCNA qualificationAdvanced computer literacy. Preferred Qualification: Valid driverâ??s license and own transport (Must have)Passport (Must have)Police clearance (Must have)Â Willing to travel and work shifts Experience Required: Minimum 3 years post qualification experienceÂ Must have Wireless / Telecoms experienceKey Accountabilities: Duties/ Responsibilities: Maintains strong knowledge of all products and services offered by the Company.Maintains Customer wireless networks.Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.Repair wireless equipment for the purpose of ensuring service is provided timely and appropriately to those customers needing services.Completing paperwork, maintaining repair parts in inventory, maintaining confidentiality regarding information being processed or stored, and performing customer follow up.Checking and dressing all connectors, cables and wires.Checking and inspecting radios and antennas and feed equipment.Checking and monitoring test logs to allow for preventative and pro-active actions.Checking and clearing log files and memory/storage files when needed.Producing statistics and management reports.Provide first level support through taking calls and handling the resulting incidents.Service Requests, using the incident management and request fulfilment processes, in line with Service Desk objectives.Accurately log all tickets using the defined tracking software.Troubleshooting and problem solving of customer issues (local and remote).Hardware and Software â?? setup, repair, configure and troubleshoot.Coordinate the evaluation, installation.Support of corporate LAN environment including but not limited to IP PBX, routers, switches, firewall,server environment, DNS and desktop hardware and software applications.Climb tower, ladders or operates lift equipment to install.Performs signal strength tests and quality tests per guidelines.Safety and Prevention planning and control.IT Service Management processes.Performing periodic maintenance that may include regularly checking all radio settings.Produce accurate monthly, weekly and daily reports for customers with regards to incidents, requests and network performance.Assisting with general tasks and administration or Ad-hoc tasks, incidents requests, changes o https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzY0NTM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1229055&xid=1108_64537

Midrand

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The IT Department is responsible for supporting and maintaining the companys IT systems and for providing efficient desktop support to all business users. The department is also responsible for resolving any IT related faults quickly and efficiently, including a broad range of queries from how to set up a email account to system diagnostics, plus enhancing and developing the IT provision extended within the business.Also responsible for supporting and maintaining the Network and Desktop operating systems, and Microsoft Exchange environment plus general maintenance of all IT related hardware/software.The position provides exposure to a broad range of IT related projects and activities.Reports directly in the M.I.S Manager. Duties / Responsibilities: Escalate IT issues to the IT Manager where necessaryResponsible to managing backupsDiagnose and resolve technical issuesUndertake small to medium sized IT projects as instructed by IT ManagerProvide desktop and server supportSetting up and configuring new users, email accounts, access rights to network resources and hardware - laptops and desktops.ensuring security and upgrades are appliedFault-findingReporting faults and maintaining logs on servers, desktops, laptopsEnsuring patches and upgradesCreating purchase requisitionsEnsuring all software purchased licensing is recorded and maintainedPerform basic administrative support duties as required to meet specific operational objectivesPerform miscellaneous job-related duties as assigned by the IT ManagerREquired to work extra hours to meet deadlines as and when requiredEnsure that a high level of customer service and support is provided to computer usersAdhere to company protocol as laid out in the company policy and proceduresQualifications: MatricA+N+S+ (advantageous)Knowledge & Experience: 5 years experience in a similar roleClient desktop & network support - essentialKnowledge of Databases - SQL server and SQL expressExposure to roll out of IT projectsExperience working with Google and Google Suites, Microsoft products including Windows, MS Office as suitesMicrosoft 365 (advantageous)VOIPPrinter setup and maintenanceOther Requirements: Own transport and mobile phoneWilling to work after hours and be on standby for weekendsExcellent communication and writing skillsAbility to work with all levels of business - from shop floor to executiveBe passionate about IT and people https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzcyOTc3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1185326&xid=1109_72977

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On-Site Support Technician - Taking the cloud phenomenon to another level! We are looking for a confident go getter individual who has an urgent sense of delivery and customer service! Most of the work will be Windows based desktop and notebook, Windows server and network support related. The Company: one of a few qualified and highly specialized VMware partners in Southern Africa. Choosing the very best solution for each client and delivering managed ICT services through the cloud to customers of any size in any location. The Position: Were looking for an ambitious Technician to be based permanently at a client site in Roodepoort. The pay range on offer is R20 000.00 to R25 000.00 Package Per Month. How to Apply: For your application to be considered, please email your CV to Tatum Martin on (Email Address Removed) - only candidates with suitable Technical experience will be contacted. Requirements: * Complete Matric * Completed IT Diploma or similar IT qualifications - highly beneficial * Own reliable transport with a valid drivers license * At least 3 years experience of working in desktop, server and networking field * Required Windows 7, 8 & 10 Desktop Support * Windows Server 2008 / 2012 - Basic to Advanced * Support MS Exchange Server - Basic Support * Basic understanding of Network Cabling, Routing, Switching, VLANs and WiFi * Apple Mac support fundamentals advantageous * Attention to detail * Mature individual with a strong ability to work independently and in a team * Drive to meet Deadlines * Someone who enjoys working within rules, set boundarys and structure * Committed and stable person * Neat and tidy, well spoken and not shy to be honest * Customer service oriented * Admin orientated Responsibilities: * Doing first and second line support for Windows Desktops and Servers * Doing first and second line Network Support Monitoring of client Servers and Applications * Monitoring of client Application network(s) * Managing 3rd party Software support functions where needed * Preventative maintenance * Maintain site documentation and asset register * Customer Application deployment and customization projects * Regular site reporting to client account manager Why Should You Apply? * Super fast / always on internet connectivity * Can take any network to the next level and save money * Great Team * Great Management * Be recognized for hard work Work references, criminal checks and qualification checks will be done on the successful candidate. We will reply on applications that get shortlisted only. Therefore, please deem your application as unsuccessful if you have not received feedback after 7 days. *Desired Skills: * * Windows * Desktop Support * CompTIA A+ * Windows Server * Ms Exchange Server * Network Support * Hardware troubleshooting * Desktop PC * PC maintenance *Desired Work Experience: * * 5 to 10 years *Desired Qualification Level: * * Grade 12 / Matric *Employer & Job Benefits: https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzgyNzlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1175280&xid=1554_8279

Edenvale

Support Technician (Junior) Wits ThirdStream

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Main purpose of the job: To support, implement and maintain all activities of IT operations such as troubleshooting computer hardware and software problemsAdditionally, they will support the company network and optimize the performance thereof and provide exceptional IT service to business users and clientsLocation: Parktown, Johannesburg Key performance areas: Install all software and hardware products including Microsoft products, printers, and other related equipmentSetup, monitor and maintain all desktops and laptops through N-Able and ensure optimum efficiency of hardware in line with best-practice standards and company processTroubleshoot system problems (Hardware and software) including networking equipment and printers in line with best-practice standards and company processManage and maintain IT cabling standardsEnsure user machines always have the Microsoft ATP client installed and connectedMonitoring the availability of Internet Services and ensuring all communication with necessary stakeholders are completed within agreed timeframesView, assign and resolve all tickets in the Helpdesk system and always maintain service levelsMaintain Microsoft domain infrastructure i.e., Windows operating systems, Microsoft Outlook, server operating systems, and others where requiredEnsure IT governance protocols are adhered toEnsure tasks set out on projects are completed within the time required and all necessary communication is provided to Senior project members if deadlines will not be metBe responsible for tasks allocated to you and ensure they are completed at the highest standardRequired minimum education and training: Certification in at least one technical product set would be preferred (A+, N+, Entry Level Microsoft Technical Certification) Required minimum work experience: Minimum of 2 years experience in a desktop support environment Desirable additional education, work experience, and personal abilities: Demonstrated strong customer service orientationEffective verbal and written communication skillsMust be able to take ownership of all allocated functions, projects, and problemsAbility to work under pressure with tight deadlines in an ever-changing environmentAbility to work independently and as a part of a multidisciplinary teamMust have a positive attitude with the willingness to continuously grow in a fast-paced environmentStrong problem-solving skillsTO APPLY: Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profi https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5Xzc3Njg1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1199784&xid=1109_77685

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Looking for an IT / Information Technology Job - Fulltime / Part - Time Personal SummaryA Systems Engineer graduate with a degree in Information Technology from Richfield Graduate Institute of Technology. Currently, I am pursuing a Bachelor of Science Honours in Computing at the University of South Africa. I am actively seeking a challenging career where I can apply my technical skills and experience. With a strong analytical and logical approach, I excel at tasks and thrive under pressure. I am proactive, innovative, and adept at problem-solving, with meticulous attention to detail. Additionally, I possess excellent teamwork, relationship-building, initiative-taking, and communication skills. I have a knack for learning and applying new technologies effectively. Work HistoryICT Systems Engineer Global Micro Solutions, Rosebank, Johannesburg Installing, configuring, testing, and maintaining operating systems, application software and system management tools remotely and onsite using platforms likes 365 partner admin & azure portal. Email management & troubleshooting on Microsoft 365 & Hosted exchange, creating mailboxes, password reset, mailbox filtering & mail tracing, email hosting, office 365 mailbox license purchasing, domain purchasing & transfer. Office 365 apps support, Outlook setup, troubleshooting, creating rules, adding profiles under IMAP, POP, 365 as well as backing up the pst. Remote support telephonically using softwares like screenconnect, anydesk and teamviewer. Sage app integration (printing documents from outlook, connecting to company server.) ICT Support Technician Matrix Warehouse, Johannesburg Maintaining, supporting, and repairing technological equipment (e.g., routers) or peripheral devices for clients on site and remote. Installing and maintaining desktop and laptop operating systems, hardware, and software packages like Microsoft 365 for clients in store. Providing all computer related technical assistance and resources daily to clients. Building, replacing, and assembling computer and laptop hardware. Booking in computers and laptops for repair and diagnosis using the company inventory. Recommending and selling computer hardware and software to clients EducationBachelor of Science: Computer Science University of South Africa - Johannesburg, South Africa Bachelor of Science: Information Technology Richfield Graduate Institute of Technology - Johannesburg, South Africa High School Diploma Northview High School - Johannesburg, South Africa

21d

Johannesburg CBD

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Minimum qualifications: (Please do not apply if you dont have experience on the below) A Qualification in Broadcasting, MediaExperience with streaming software solutions (Wowza etc.)Familiarity with Google Docs and ExcelExperience with Windows, Mac OS and/or LinuxExperience with various Computer hardware Preferred qualifications: 1-2 years of experience in a Technical and IT field directly related to Broadcast and MediaIntermediate understanding of Broadcasting and streaming video delivery and transmission workflowsJob duties This position will be responsible for the technical support of the Head of Department. The Media Services Technician must be a technically oriented, customer focused individual with a strong knowledge Broadcast equipment, desktop/laptop computers, most common desktop operating systems, desktop software and network interfaces.The job includes: Installing and testing new facilities and equipment,Trouble-shooting technical issues under time sensitive and stressful circumstances.Analysing and repairing technical faults on equipment and systemsMinimising loss of service when equipment fails by quickly identifying and implementing alternative methods of service provisionKeeping up to date with the industry and changes in technology by building and maintaining a network of contacts and investigating new systems and techniques.Provide first line IT supports to staff during working hours and after hours.Perform maintenance and repair of the server and computer hardware.Perform maintenance and fault finding of the IT network.Although this position typically staffs during normal business hours, the schedule must be flexible to work in the evenings or weekendsThis position will be in-person and may have a virtual (work from home) aspect at times.REQUIREMENTS Knowledge, skills, and abilities: Excellent IT skillsfault-finding skills and the capacity to solve technical problems in a creative wayAble to learn new technologies and ask pertinent questionsMust be self-motivated and responsible.Must be detailed and have good organizational skills.Must be able to solve problems as challenges arise, so productivity is not diminished.Should be able to handle multiple tasks at the same time.Ability to keep a schedule, be punctual, and work without direct supervisionEffective communication skills (written and oral) and English proficiencyAbility to follow up with customers, provide feedback and see problems through to resolutionOutstanding problem-solving skillsAbility to install peripheral equipment, such as computer, printers and scannersAbility to lift heavy stuff when needed to move equipment https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg5MTVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1155684&xid=1320_8915

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"desktop support technician" in Gauteng

desktop support technician in Gauteng (38 results)

Results for desktop support technician in All Categories in Gauteng