Junior Broadcast IT Technician

2 years ago2769 views
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General Details
Advertised By:Agency
Job Type:Contract
Description
Minimum qualifications: (Please do not apply if you don't have experience on the below)
A Qualification in Broadcasting, Media
Experience with streaming software solutions (Wowza etc.)
Familiarity with Google Docs and Excel
Experience with Windows, Mac OS and/or Linux
Experience with various Computer hardware
Preferred qualifications:

1-2 years of experience in a Technical and IT field directly related to Broadcast and Media
Intermediate understanding of Broadcasting and streaming video delivery and transmission workflows
Job duties
This position will be responsible for the technical support of the Head of Department. The Media Services Technician must be a technically oriented, customer focused individual with a strong knowledge Broadcast equipment, desktop/laptop computers, most common desktop operating systems, desktop software and network interfaces.
The job includes:
Installing and testing new facilities and equipment,
Trouble-shooting technical issues under time sensitive and stressful circumstances.
Analysing and repairing technical faults on equipment and systems
Minimising loss of service when equipment fails by quickly identifying and implementing alternative methods of service provision
Keeping up to date with the industry and changes in technology by building and maintaining a network of contacts and investigating new systems and techniques.
Provide first line IT supports to staff during working hours and after hours.
Perform maintenance and repair of the server and computer hardware.
Perform maintenance and fault finding of the IT network.
Although this position typically staffs during normal business hours, the schedule must be flexible to work in the evenings or weekends
This position will be in-person and may have a virtual (work from home) aspect at times.
REQUIREMENTS
Knowledge, skills, and abilities:

Excellent IT skills
fault-finding skills and the capacity to solve technical problems in a creative way
Able to learn new technologies and ask pertinent questions
Must be self-motivated and responsible.
Must be detailed and have good organizational skills.
Must be able to solve problems as challenges arise, so productivity is not diminished.
Should be able to handle multiple tasks at the same time.
Ability to keep a schedule, be punctual, and work without direct supervision
Effective communication skills (written and oral) and English proficiency
Ability to follow up with customers, provide feedback and see problems through to resolution
Outstanding problem-solving skills
Ability to install peripheral equipment, such as computer,  printers and scanners
Ability to lift heavy stuff when needed to move equipment

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