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Duties: Review the day sheet at the beginning of each shift and brief servers on guest movements, special occasions, and dietary requirements.Ensure that opening and closing procedures are followed precisely, and daily shift procedures are completed.Prepare and supervise the mise-en-place for each meal period including preparations for room service orders.Greet and assist guests.Manage table allocations efficiently, ensuring guest satisfaction and equitable distribution between restaurant stations.Coordinate with the HODs to ensure the wine list and menu are up to date and communicate about daily operations and guest feedback.Attend necessary meetings and training courses.Monitor the performance of the restaurant team members, ensuring compliance with standards and protocols.Continuously assess and support staff development, identifying areas for improvement and training.Together with Human Resources, conduct disciplinary discussions with underperforming Restaurant team members where retraining and coaching have failed to bring about the desired resultsTaking charge of stock count procedures and ensuring this is submitted to the stores department in a timely mannerMonitor staff punctuality and absenteeism and keep PRP/ ESS systems up to date.Ensure shifts are adequately staffed, facilitating shift scheduling when necessary.Be proficient in the Restaurant POS system, responsible for end-of-day procedures, guest settlements, voids, discounts, corrections, cash-ups and adjustments.Report back on monthly expenditure budget during MIS meetings and handle any queries from Finance Department based on revenue / expense results.Assist in brainstorming new ideas, concepts, and themes for seasonal menus, events, and special occasions.Do pre- and post-inspections of all conference venues, private dinners, braais and picnic set-ups.Coordinate arrangements for groups with the relevant parties and ensure internal function sheets are prepared and distributed accordingly.Report and rectify all potential and real hazards immediately. Requirements: Matric CertificateWine certificate course would be beneficialAt least 3 years experience in a supervisory role within a fine dining or 5-star Hotel restaurant or hospitality environment.Excellent knowledge of food and beverage service standards.Proficiency in using restaurant POS systems.Attention to detailProblem solving abilitiesAbility to work under pressure and good time management skills https://www.jobplacements.com/Jobs/R/Restaurant-Manager-1238555-Job-Search-11-12-2025-04-02-51-AM.asp?sid=gumtree

17d

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Franschhoek

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Duties: Ensure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented.Daily checks on public areas, rooms and all guest facilities to uphold the highest standard of experience for our guests and enforcing the standards of cleanliness.Monitor the daily guests journey from welcome to departure and all touchpoints in-between with continuous improvement top of mind.Daily and project specific liaising with the Maintenance Department to ensure that urgent items are attended to timeously and project timelines are adhered to.Collaborate with the Management Team to ensure all guest-related policies, processes, and standards are complete, documented, and effectively guide hotel activities.Maintain full oversight of daily arrivals, departures and special requests ensuring that the various departments within the Hotel deliver the set-out standard.Ensure to drive the weekly forecast planning with the team to not only meet but exceed the guests expectations.Attend daily, weekly and monthly meetings as required to ensure that you are always on top of all developments within your team and the bigger organisation.Have detailed knowledge of all Front Office, Housekeeping and F&B procedures to ensure that constant evaluation and on the job-training is given to maintain the highest standard of performance within the teams.In conjunction with the HR Manager, support the selection and onboarding of competent employees who reflect a high degree of service orientation and professionalism.Work with Department Leaders to implement practices that support the continuous development of team leaders and employees.Provide timely feedback and conduct probationary and performance appraisals for the hotel team according to required standards.Enforce discipline where necessary according to the Code of Conduct.Be a daily mentor to all team members by giving the necessary guidance and training required for each to excel.Work with third-party suppliers to ensure excellent service to both the organization and the guests.Prepare and propose the annual budget, working closely with Finance and Procurement to ensure inventory and par stock levels support consistent quality service.Check Management Accounts and pre-payment statuses of bookings to alert Reservations to any potential issues or wrong booking information timeously. Requirements: Grade 12Tertiary qualification in Hospitality or Hotel ManagementMinimum of 5 years Hotel Management experience within a 5* Hotel/PropertyAdvanced computer skills including proficiency in the u https://www.jobplacements.com/Jobs/H/Hotel-Manager-1238553-Job-Search-11-12-2025-04-02-51-AM.asp?sid=gumtree

17d

Job Placements

Franschhoek

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Franschhoek in Franschhoek (213 results)

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