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Main ObjectivesProvide effective office administrative and support function to the designated manager/s and teams . The core function will be to debrief every driver, analysis the route deliveries, oversee that he KPI targets are met daily.Responsibilities· To ensure that the Drivers and Vehicles are allocated correctly to enable daily route monitoring drive· To remain professional in dealings with customers and employees.· To file all credit notes, POD`s, invoices and related documentation accurately and timeously.· Debriefing and reporting on the planned vs. actual route adherence.· Daily route management of bakery delivery vehicles….equals customer service· To analyse & report on operational and customer service trends.· To ensure all systems supporting DRM are functional, e. g. (Vigil& Mix Telematics)· Responsible for DRM System reporting to management daily, weekly and monthly KPI`s hit rates.· Departure times, excess kilometres, unplanned routes / stops and kilometres.· To control outstanding crates.· Overall management of drivers.Competencies (knowledge, skills and attributes)· Understanding of the FMCG industry· Good in building relationship and communication skills· Good administrative skills· Ability to work under pressure and meet deadlines· Be prepared to work additional hours/ Sundays some/ Public Holidays/ late….· Analytical and innovative mindset· Attention to detail,· Basic IR skills· Strong individual· Basic working knowledge of zulu would be advantageous.Experience and Requirements· Matric , diploma in Administration/FMCG Sales…equivalent· Min 3 years Sales Supervisory experience, with a strong emphasis on Customer Service Delivery.· Computer literate compulsory advance excel user· Geographic information systems/Google earth· Route planning systems, an advantage· Routing and distribution Optimization, knowledge· Working knowledge of vehicle telematics technology and software· People management – experience with working with people at all levels of the organization.· Ability to interact with all levels of staff.Skills and Attributes Required· Time management· Accountability· Results driven· Adherence to deadlines· Ability to delegate· Sense of urgency/ results orientation· Planning & organizing· Accuracy & attention to detail· Analytical & numerical ability· Assertiveness· Innovation/ Continuous improvements· Ability to train/guide/ coachContact : Marushca 082 042 3921 -Email CV to:Marushca@ulungile.co.za

Amajuba - Newcastle

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The Reverse Logistics Supervisor helps customers and internal departments return products to the manufacturing department. The role will oversee and process damaged or defective merchandise, coordinate the reverse logistics schedule, prepare reports. Qualifications: MatricMinimum of 2-3 years related work experience in a similar roleCertificate/Qualification in the relevant field or studying towards oneMicrosoft Office - knowledge and application is essential. Key Performance Indicators: Customer Liaison Duties Resolving National customer queries via telephone or email timeously.Resolving National driver collection queries by liaising with the customer.Providing collection dates to the customer when required.Assisting with daily and monthly stock counts of Samsung stock in cages.Communicate failed collections to the customer.Following up on 9000# requests and communicating with the KIC team to have the 9000#’s released. Administration Duties Maintaining the Client Collection Request Smartsheet with delivery dates and collection statuses.Following up with the responsible XDocks for collection statuses/dates/updates.Updating Samsung’s Aging Report with Collection Statuses and emailing to the customer daily with information captured on the Smartsheet, obtained from Freightware and XDocks for all collections nationally.Update Samsung’s original waybill number to returned status on Freightware once a Return Order Number is received and creating a collection request with the return order number to ensure that the returned unit is scanned in the warehouse reflects on Freight ware under the return order number.Checking the Freight on Floor Report daily to confirm pending claims on floor and preparing Samsung’s MB52 Report and emailing daily to the customer.Capturing Collection requests on Freight ware when required.Compiling SSA Billing Report Monthly.Updating 9000# Smartsheet when stock has been received from other branches and credits have been closed on Accellos.Preparing collection documentation for Centurion collections – Printing collection documents and manual labels and handing over to planning.Distributing Samsung Collection Notes to the responsible XDocks via email.Check SSA Return documents received from XDocks and collected in Centurion when returns arrive on site and hand over to Planning for units to be delivered to Value Logistics.Compile a list with serial numbers for Dispatch to check stock before delivering to Value Logistics.Sending a second’s order list to KIC to capture an order for credited stock that needs to be delivered to the Second-hand dealer and follo... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDMzNzM3NzA3P3NvdXJjZT1ndW10cmVl&jid=377523&xid=2433737707

Uthukela - Ladysmith

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Main Objectives Provide effective office administrative and support function to the designated manager/s and teams . The core function will be to debrief every driver, analysis the route deliveries, oversee that he KPI targets are met daily. Responsibilities · To ensure that the Drivers and Vehicles are allocated correctly to enable daily route monitoring drive · To remain professional in dealings with customers and employees. · To file all credit notes, POD`s, invoices and related documentation accurately and timeously. · Debriefing and reporting on the planned vs. actual route adherence. · Daily route management of bakery delivery vehicles….equals customer service · To analyse & report on operational and customer service trends. · To ensure all systems supporting DRM are functional, e. g. (Vigil& Mix Telematics) · Responsible for DRM System reporting to management daily, weekly and monthly KPI`s hit rates. · Departure times, excess kilometres, unplanned routes / stops and kilometres. · To control outstanding crates. · Overall management of drivers. Competencies (knowledge, skills and attributes) · Understanding of the FMCG industry · Good in building relationship and communication skills · Good administrative skills · Ability to work under pressure and meet deadlines · Be prepared to work additional hours/ Sundays some/ Public Holidays/ late…. · Analytical and innovative mindset · Attention to detail, · Basic IR skills · Strong individual · Basic working knowledge of zulu would be advantageous. Experience and Requirements · Matric , diploma in Administration/FMCG Sales…equivalent · Min 3 years Sales Supervisory experience, with a strong emphasis on Customer Service Delivery. · Computer literate compulsory advance excel user · Geographic information systems/Google earth · Route planning systems, an advantage · Routing and distribution Optimization, knowledge · Working knowledge of vehicle telematics technology and software · People management – experience with working with people at all levels of the organization. · Ability to interact with all levels of staff. Skills and Attributes Required · Time management · Accountability · Results driven · Adherence to deadlines · Ability to delegate · Sense of urgency/ results orientation · Planning & organizing · Accuracy & attention to detail · Analytical & numerical ability · Assertiveness · Innovation/ Continuous improvements · Ability to train/guide/ coachContact : Marushca 082 042 3921 -Email CV to:Marushca@ulungile.co.za

18d

Amajuba - Newcastle