Please note that our Terms & Conditions and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for Find Customer Service Jobs in South Africa
1
Do you thrive in a fast-paced, target-driven client services environment?We are recruiting for a dynamic and driven Client Service Consultant to join a marketing-focused team based in Bellville for a one-year contract.No cold calling!This role requires someone who can manage inbound and outbound calls with professionalism, accuracy and empathy, while driving enrolment, retention and client satisfaction.You will handle client queries from first contact to resolution, ensuring service excellence and adherence to quality standards. You will log, track, resolve and follow up on all interactions within defined service levels while meeting daily, weekly and monthly targets.This is a high-accountability, high-energy environment suited to someone who enjoys structured performance metrics.Minimum RequirementsGrade 12Minimum 2 years’ experience in a call centre, customer service or sales environmentFluent in Afrikaans and EnglishStrong administrative and computer skills (MS Office)Experience working with call centre systems Advantageous: Qualification in call centre/customer service/sales/marketing. Key ResponsibilitiesCall Handling (50%)Answer calls promptly and professionallyAdhere to quality standards and scriptsDrive first-call resolutionLog and track all interactionsMeet performance targets Client Query Management & Administration (25%)Investigate and r
https://www.jobplacements.com/Jobs/C/Client-Service-Consultant-ONE-YEAR-CONTRACT-1261693-Job-Search-02-12-2026-01-00-15-AM.asp?sid=gumtree
10h
Job Placements
1
Do you thrive in a fast-paced, target-driven client services environment?We are recruiting for a dynamic and driven Client Service Consultant to join a marketing-focused team based in Bellville.No cold calling!This role requires someone who can manage inbound and outbound calls with professionalism, accuracy and empathy, while driving enrolment, retention and client satisfaction.You will handle client queries from first contact to resolution, ensuring service excellence and adherence to quality standards. You will log, track, resolve and follow up on all interactions within defined service levels while meeting daily, weekly and monthly targets.This is a high-accountability, high-energy environment suited to someone who enjoys structured performance metrics.Minimum RequirementsGrade 12Minimum 2 years’ experience in a call centre, customer service or sales environmentFluent in Afrikaans and EnglishStrong administrative and computer skills (MS Office)Experience working with call centre systems Advantageous: Qualification in call centre/customer service/sales/marketing. Key ResponsibilitiesCall Handling (50%)Answer calls promptly and professionallyAdhere to quality standards and scriptsDrive first-call resolutionLog and track all interactionsMeet performance targets Client Query Management & Administration (25%)Investigate and resolve queries or compla
https://www.jobplacements.com/Jobs/C/Client-Service-Consultant-1261694-Job-Search-02-12-2026-01-00-15-AM.asp?sid=gumtree
10h
Job Placements
1
1
The Customer Services Controller provides real-time ecommerce support to customers, drivers, and internal stakeholders. The role focuses on resolving order-related queries across multiple channels (calls, emails, help centre), supporting end-to-end order fulfilment, and ensuring a high-quality customer experience within a fast-paced ecommerce retail environment.Key ResponsibilitiesHandle ecommerce-related queries via phone, email, chat, and help centre platformsSupport drivers and customers with order tracking, delivery issues, and escalationsDrive First Contact Resolution (FCR) and proactive issue resolutionMonitor orders against SLAs and work with operations to resolve delaysAct as a key link between ecommerce operations, clients, and delivery teamsIdentify trends in customer issues and escalate systemic problemsEnsure professional, friendly, and efficient customer interactions at all timesHours12-hour retail shifts (08:00–20:00, rotational)Transport provided if ending 20h00RequirementsMatric (Grade 12)Minimum 2 years’ experience in a Contact Centre / Help Centre / Customer Support roleStrong understanding of ecommerce order fulfilment, logistics, or supply chain processesProficient in Microsoft Office (especially Outlook and Excel)Comfortable working retail shifts, including weekends and SundaysDiploma in Logistics, Supply Chain Management, or related field (Advantageous)Experience in a blended or multi-channel contact cen
https://www.jobplacements.com/Jobs/C/Customer-Service-Controller-1260617-Job-Search-02-09-2026-05-00-16-AM.asp?sid=gumtree
3d
Job Placements
1
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position OverviewWe are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth coordination of shipments and deliveries. You will be the first point of contact for clients, providing professional support and maintaining high service standards.Key Responsibilities:• Customer Interaction• Answer inbound calls, emails, and chat inquiries promptly and professionally.• Provide accurate information regarding shipments, delivery schedules, and logistics services.• Handle complaints and escalate complex issues to the appropriate department.• Logistics Coordination• Track shipments and update customers on delivery status.• Liaise with warehouse, transport, and operations teams to resolve service issues.• Assist in scheduling pickups and deliveries.• Problem Solving• Investigate and resolve delivery delays, damaged goods, or misrouted shipments.• Offer alternative solutions to meet customer needs.Data Management:Record customer interactions in CRM systems.Maintain accurate documentation of service requests and resolutions.Qualifications & Skills:Education: High school diploma or equivalent; logistics or business-related qualification preferred.Experience: 3–6 years in a call centre or customer service role (logistics/transport industry experience advantageous). Skills:Strong communication (verbal and written).Problem-solving and conflict resolution.Ability to multitask in a fast-paced environment.Proficiency in MS Office and CRM software.Knowledge of logistics processes (tracking, warehousing, transportation).Competencies:Customer-focused mindset.Team player with collaborative attitude.Attention to detail and accuracy.Ability to remain calm under pressure.• Time management and organizational skills.
https://www.jobplacements.com/Jobs/C/Customer-service-Call-centre-Logistics-1255473-Job-Search-01-25-2026-01-00-15-AM.asp?sid=gumtree
18d
Job Placements
1
1
1
1
Customer Service & Sales Specialist (Telesales)High-energy telesales role driving outbound sales and customer growth | Lansdowne, Cape Town | R10 000 basic with commission opportunityAbout Our ClientOur client operates in a customer-focused, sales-driven environment where proactive communication and performance matter. The business relies on strong outbound engagement, disciplined sales processes, and professional customer service to drive growth and long-term partnerships. This role is suited to individuals who thrive in target-driven environments and take pride in representing a brand over the phone.The Role: Customer Service & Sales Specialist (Telesales)This role combines outbound telesales with customer service responsibility, positioning the successful candidate as a key point of contact for both new and existing customers. The focus is on driving revenue through proactive calling, resolving customer queries efficiently, and supporting the broader sales operation through accurate administration and lead generation. Performance, consistency, and attention to detail are critical to success in this position.Key Responsibilities2 to 3 years of experience in high-volume outbound telesales, using prepared sales scripts to drive sales and exceed targetsConduct outbound calls to existing and prospective customers to maximise sales through product knowledge and persuasionIdentify and research new business opportunities and generate qualified leads for the Sales TeamAct as the dedicated point of contact for assigned customer representatives, resolving issues within agreed timeframesAccurately capture orders in Navision and maintain a clean, up-to-date sales databasePrepare and issue professional quotations for clientsRecord customer feedback, interactions, and sales activity with a high level of accuracyProvide switchboard relief and assist with ad hoc administrative or team support tasks as requiredAbout You2 to 3 years of experience in a high-volume outbound telesales or call centre sales environmentProven ability to close sales and consistently work towards and exceed targetsProficient in Microsoft Office, with experience using Navision or CRM systems, is advantageousHigh energy levels with the resilience to perform under pressure in a fast-paced environmentStrong attention to detail, particularly in data capture, file hyg
https://www.jobplacements.com/Jobs/C/Customer-Service--Sales-Specialist-Telesales-1255598-Job-Search-1-26-2026-5-33-29-AM.asp?sid=gumtree
17d
Job Placements
1
Do you excel at building customer relationships and closing deals over the phone? We are seeking a dynamic and motivated Customer Care Agent to join our team in Bloemfontein.If you have experience in customer service, telesales, and call centre environments, we’d love to hear from you!Minimum requirements:Matric (Grade 12) qualification is essentialProven experience in a customer service, telesales, and call centre environmentBilingual (must be fluent in English and Afrikaans); ability to communicate in Xhosa is a strong advantageExcellent telephone manner and communication skillsTarget-driven and customer-focusedResides in BloemfonteinDuties and responsibilities:Handle incoming and outgoing calls to assist customers with queries, concerns, and service requestsEngage in telesales activities, reaching out to potential clients to promote our products and secure appointmentsMaintain an excellent standard of customer service at every touchpointRecord and update customer information accuratelyAchieve and exceed appointment and sales targets for incentive rewardsSkills required:Communication skillsProblem-solving skillsInterpersonal skillsOrganisational skillsAdaptibilityRemuneration:R 6 500 basic + incentive + additional sales incentive (dependent on appointments made)Work hours:Monday - Friday: 08:00 - 17:00Every other Saturday: 08:00 - 12:00IMPORTANT:Applications close 28 July 2025Only applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our clients minimum requirements will be contacted
https://www.jobplacements.com/Jobs/C/Customer-Care-Agent-Bloemfontein-1203495-Job-Search-07-16-2025-02-00-18-AM.asp?sid=gumtree
7mo
Job Placements
1
1
Save this search and get notified
when new items are posted!