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The successful candidate will be responsible forProviding internal and external customers with an excellent customer service experienceThe efficient and effective logging of customer queries and resolutions thereofDutiesFollow company procedure, processes and policiesTelephonic first line support [polite, professional and clear]Logging maintenance calls as per SLAs signedLogging loan / temps / swaps and assigning stock thereof correctlyMonitoring, quoting and facilitating software renewalsEnsure all client information is correct prior to logging a callGenerating quotes in line with approved pricingResponding to emails in stipulated time frame and according to Daisy policiesHolding other departments accountable for queries that you have sent to them on behalf of customers [e.g.: billing / settlement / contract queries]Reporting “system downs” to ISPs and providing feedback and follow ups hourlyGiving accurate feedback to clients and colleagues within the stipulated time frameSending invoice packs to the invoicing team at the end of each dayEnsuring calls and emails are correctly assigned and actionedChecking Job Cards for potential sales leads and upgradesChecking Job Cards and notifying invoicing team of all charges to be invoiced [check time spent on site, distance travelled, consumables used, work carried out]Selling SLAsPlacing orders with procurementLogging repairs and following up with repair center as to status of repair. Providing feedback to client as to status and ETRQuote follow ups and housekeepingLoan units – Quoting and following upPrepare daily open call reportsPrepare weekly quote reportsEducation and Work ExperienceMatric CertificateKnowledge of Microsoft OfficeMinimum 3 years in a call center supervisor roleSkill SetComputer literateExcellent communication skills [both verbal and written]Proactive, organized and able to multitaskContributes positively to team and company values, culture, and customer experienceRecruitment shall be done in accordance with the companys Employment Equity Plan. People living with disabilities are encouraged to apply
https://www.jobplacements.com/Jobs/S/Service-Controller-1270436-Job-Search-03-10-2026-07-00-15-AM.asp?sid=gumtree
2d
Job Placements
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We are looking for a friendly, motivated Retail Sales Assistant to join our team. In this role, youll be the face of our storehelping customers, keeping displays attractive, and ensuring every shopper enjoys a positive experience.Key Responsibilities Greet and assist customers with enthusiasm and professionalism Provide product knowledge and recommendations to meet customer needs Operate the cash register and handle transactions accurately Maintain store cleanliness, organization, and stock levels Assist with merchandising, promotions, and visual displays Work collaboratively with the team to meet sales targetsRequirements Previous retail or customer service experience preferred (but not essential) Strong communication and interpersonal skills Positive attitude and willingness to learn Ability to work flexible hours, including weekends and holidays Reliable, punctual, and team-orientedWhat We Offer Supportive and friendly work environment Opportunities for growth and career development Staff discounts and performance incentives Training to help you succeed in your role
https://www.jobplacements.com/Jobs/R/Retail-Sales-Assisstant-1269746-Job-Search-3-9-2026-6-30-52-AM.asp?sid=gumtree
3d
Job Placements
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Employer DescriptionSage BPJob DescriptionAs a Digital Marketing Specialist, you will be instrumental in expanding the companys online presence and driving lead generation through various digital channels. You will work closely with the head of growth and the business to develop, implement, and optimise digital campaigns that resonate with the companys target audiences. This role requires a blend of creativity, analytical thinking, and a proactive approach to learning and adapting in a fast-paced environment.Key Responsibilities :Digital Campaign Creation & Management: You will be responsible for building and optimising targeted digital campaigns from scratch across various platforms, with a strong emphasis on Google Ads and LinkedIn, but not limited to these platforms. This includes crafting compelling ad copy for their ERP/accounting solutions (targeting companies with 30-500 employees, R50M+ turnover) and payroll solutions (10-1000+ employees). Youll manage campaign budgets, monitor performance, and make data-driven adjustments to maximise ROI.Content Collaboration: Work hand-in-hand with the team to create engaging digital content from catchy ad headlines and compelling calls to action to website snippets and blog post ideas ensuring our message resonates with our ideal clients. Youll gain experience in content planning, adaptation for different channels, and maintaining brand consistency across all digital touchpoints.SEO Support & Website Updates: Help to maintain and improve search engine optimisation (SEO), make the website more visible and rank higher in search results for potential customers. This will include assisting with website content updates, ensuring basic on-page SEO best practices are met, conducting keyword research, and monitoring website performance through tools like Google Search Console.https://www.jobplacements.com/Jobs/J/JR-16296-Digital-Marketing-Specialist-1204479-Job-Search-7-18-2025-9-10-39-AM.asp?sid=gumtree
8mo
Job Placements
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