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About VeraSafe Due to rapid growth and increased demand for our international privacy and technology compliance and legal services, VeraSafe is seeking a motivated privacy compliance project manager to join our remote team. VeraSafe is a well-respected advisor to U.S. and international businesses of all sizes and across numerous industries in the privacy and data security space. About the Role This is an excellent opportunity for anyone who wants to join a fun, international team that is working on the cutting edge of privacy and data protection. The projects you’ll be working on will primarily be privacy and data security compliance projects, and your team members will largely be attorneys and IT security professionals. Above all, this role demands excellent writing and note taking skills, organizational abilities, attention to detail, willingness to give and get feedback, and communication skills. This is a particularly good opportunity for someone with experience as an executive or administrative assistant who is looking to transition into project management. It may also be interesting to someone with a background in IT support or coordination. The position also comes with benefits described below. We have always been and will continue to be a remote team. We offer our team members a comfortable, flexible work life. We collaborate closely (you won’t feel like you’re working in isolation) and you’ll learn from our experienced attorneys, project managers, and IT security auditors, but in a much more collaborative, less hierarchical, and friendly environment than your typical law firm. We do top-notch work for interesting clients, yet we pride ourselves on recognizing that our team members also have lives outside of work. If you love working with new technology, interesting clients and team members, you want to work in a fast-paced and remote environment, and you’re interested in tech, cybersecurity, or privacy, this may be the perfect job for you. Key Tasks and Responsibilities Executing project plans within the constraints of a scope, schedule, and budget Maintaining the daily record keeping needed to keep the project plans up to date Attending meetings with the attorneys and clients, taking meeting minutes, and maintaining the meeting minutes and and action items from those meetings Understanding and assisting in documenting business processes Ensuring that you, your team, and the project operate within the company’s policies, guidelines, and procedures Assessing team member needs and utilization in order to maintain a distributed workload Ensure transparency by regularly communicating status to the Program Manager and the attorneys leading each project Flagging potential issues/risks for management Communicating with clients in relation to tasks and meetings Soft Skills Required Strong desire and ability to keep things organized Fluency in English Strong attention to quality and detail Multitasking Excellent communication and interpersonal sk
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI4NDgxNV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1726656&xid=2201_284815
7mo
1
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Job Description: As the Account Manager, you need to ensure that our clients receive exceptional service. You will be responsible for driving customer engagements by understanding customer needs, build ing strong client relationships and strategically collaborating with the Technical and Sales T eam s to ensure that we de liver and exceed on client expectations. Responsibilities: Build, manage, and nurture relationships with clients, ensuring their needs are understood and met according to the Account Management Life Cycle. Ensure alignment between client services (billed vs supported) and address discrepancies promptly. Monitor and maintain client satisfaction using customer satisfaction surveys (Customer Thermometer). Track and report monthly Customer Thermometer results, highlighting successes, failures, and actions taken. Monitor client profitability and sales from existing clients, ensuring contracts are renewed in a timely manner . Identify and generate opportunities to upsell and cross sell our service offerings by understanding the client environment and effectively communicating any leads to the Sales Team. Manage T echnical Managed Services Contract Annual escalations, discussions, and meetings with clients. Mediate between clients and the technical team, overseeing client complaints and escalations. Manage client escalations, working closely with the dispatcher and IT professionals to resolve issues before escalating to Service Delivery M anager or other relevant parties. Assist with onboarding and offboarding clients as part of the project management process. Ensure agreed schedules for alignment and management of account information, including contacts, banners, and tooling. Handle administrative aspects of projects, including managing issues, scope creep, and project completion internally. Monitor monthly ticket performance and activity per client, ensuring timely and effective issue resolution. Track all account activity in the Professional Services Automation (PSA) system, maintaining an up-to-date record of client interactions and services. Liaise and collaborate with the Technical Team to implement relevant improvements in customer service, both verbal and written, onsite and remote. Assist with the preparation of Quarterly Business Reviews (QBRs) as needed. Review and approve month end invoices within 5 business days from the start of a new month Mediate billing queries with clients and internal teams, ensuring prompt resolution. Role requirements: Matric Business Management Qualification Drivers License and Own Car At least 4 years experience in a similar role in a Managed Services IT Support environment Skills requirements: Emotional Intelligence High Technical Aptitude Ability to work under pressure Strategic and Critical Thinking Good Communication and Presentation Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODUzMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1752552&xid=2201_298532
5mo
1
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A rapidly growing retail analytics tech company in Joburg seeks an ambitious & solutions-driven Scrum Master to ensure the flawless execution of multiple exciting projects. You will take charge of the direction, coordination, implementation, executive, control and completion of the projects. You will also be responsible for schedules, resources and deliverables for all projects involving the Data Department, monitoring the team (both internal and external) ensuring goals and objectives are met, while having knowledge of the larger landscape without neglecting granular details while tracking project health & staying alert for risk and resolving issues as they arise.Duties:Plan, schedule, document and administration of projects.Coordinate internal resources and third parties/vendors for the flawless execution of projects.Ensure that all projects are delivered on-time, within scope and within budget.Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.Ensure resource availability and allocation.Develop a detailed project plan to monitor and track progress.Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.Measure project performance using appropriate tools and techniques.Report and escalate to management as needed.Manage the relationship with the client and all stakeholders.Perform Risk Management to minimize project risks.Establish and maintain relationships with third parties/vendors.Create and maintain comprehensive project documentation.Support the Head of Data and Data team to deliver data projects and responsibilities.Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.Track project performance, specifically to analyse the successful completion of short and long-term goals.Develop comprehensive project plans to be shared with clients as well as other staff members.Use and continually develop leadership skills.Perform other related duties as assigned.Develop spreadsheets, diagrams and process maps to document needs.Requirements:Qualifications – Grade 12/Matric.BSc. Degree in Mathematics, Computer Science or similar or 5-10) years of demonstrable experience.Project Management qualifications such as Project Management Professional (PMP) or PRINCE II and SCRUM Project Management principlesExperience/Skills – Proven 5 – 10 years’ work experience as a Data Scientist/Engineer or Software Engineer in a Big Data company that migrated into a Scrum Master role.Proven 3-6 years’ work experience -Project Management and Planning.Successful record of implementing new systems and processes with measurable results.Process Improvement/Tweaking.Knowledge of file management and other
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzg1MDVfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1150568&xid=1320_8505
2y
1
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An international software firm that solves real-world problems with innovative solutions and modern technology stacks is on the hunt for a DevOps engineer. Their experience spans the education, financial services, gaming, government, insurance and telecoms sectors and they maintain their track record by using vast business domain knowledge and world-class skills to successfully deliver digital solutions into client organisations.You will be working alongside a team of IT professionals to manage code releases and test solutions,If you want to be part of this team and work on dynamic project teams while pursuing your own career growth, apply today.Requirements: BSc degree or equivalent qualification Knowledge of:o Ansible, Puppet, Chef, Salt or similar automated build toolso Either Java or .NET primary competenceo Configuration and setup of Jenkins / Hudson, TeamCity, VSTS experienceITIL certification at foundation level is preferableAWS and AZURE exposure preferableDevelopment background preferred although operations background will be consideredExperience in:o Continuous Integration and Continuous Deploymento System monitoring toolso System administration of servers and softwareo Database managemento Developing database scripts for data extracts, fixes and deploymentso Resolving technical PROD, QA and DEV environment issueso Investigating and addressing availability, performance and capacity issuesReference Number for this position is GZ54484 which is a permanent position in Johannesburg offering up to R75,000 Per Month negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE3NDA3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1249888&xid=1320_17407
2y
1
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An exciting opportunity for an AWS Data Engineer to join global data engineering business. They understand the complexities of transforming data and they help guide customers through their data journey while offering them comfort and simplicity on their digital transformation journey.You will be working with data ingestion, storage and processing technologies primarily in the AWS environment to design and build production data pipelines from ingestion to consumption.If you have expertise in the design, creation, management, and business use of large datasets, across a variety of data platforms this may be the right opportunity for you. Apply now.Core understanding of and working experience with: Database administration experience with specific versions of Oracle databaseObject-oriented Python programming concepts and package development +knowledge of best practises Preferably at least 2 years of experience writing Python codeTerraform (and Terraform Cloud/Enterprise)Git (BitBucket)Experience with building ETL pipelinesSQL Skills (MS-SQL, PostgreSQL, MySQL, AWS Athena,)Experience in migrating On-Prem relational databases to AWS Aurora, Redshift,Dynamo DB (or similar)AWS Skills:o Pyspark skills and performing ETL jobs on AWS EMR and Glueo Glue (and sub-services, e.g., crawlers, data catalogues, jobs etc.)o Familiarity with serverless architecture and writing Lambda/Step functionso S3o Step Functions (light touch)o Data Lake and Datawarehouse designs using tools such as S3 and Redshifto DynamoDBo Lambdao SQS/SNPreferred Qualifications: BSc. Computer Science/Engineering (or equivalent experience)AWS Certifications (Associate and aboveReference Number for this position is GZ54757 which is a permanent remote position offering up to R700,000 per annum negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities.Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions.Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExNjg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1195739&xid=1320_11688
2y
1
The coding expertise of a proactive and critical thinking mid backend software engineer (Python) is sought by a Joburg brand specialist to create seamless user experiences through building, maintaining and improving back-end applications and processes. You will analyse existing code and industry developments, formulate more efficient processes and solve problems. You will require a BSc degree in computer science or equivalent discipline, have 4 years’ experience in a similar role and programming in Python, be familiar with an ORM (Object Relational Mapper) library, JavaScript, HTML5, CSS3, Git, Unit Test and debugging skills, project management, understanding Security Compliance and the threading limitations of Python, and multi-process architecture.Duties:Develop and maintain applications for web and/or API access, typically in Python.Odoo customisation and extension, typically in Python.Integration to other systems via APIs, in particular building an integration layer between WhatsApp messaging and Odoo.Be involved in the implementation of DevOps practices including CI/CD, automated cloud deployments and hosting architecture.Be involved and participate in the overall application lifecycle.Collaborate with Front-end Developers and other team members.Define and communicate technical and design requirements.Provide training, help and support to other team members.Build high-quality, reusable, testable and efficient code.Develop functional and sustainable web applications with clean code.Integration of data storage solutions including relational databases, key-value stores, and cloud blob stores.Troubleshoot and debug applications.Learn/follow new and emerging technologies.Stay up to date with current best practices.Collaborate with multidisciplinary team of Designers, Developers and System Administrators.Requirements:Qualifications – BSc degree in computer science or similar relevant field.Experience/Skills – Four years’ experience as a back-end developer.Four years’ experience with programming Python.Familiarity with an ORM (Object Relational Mapper) library.Able to integrate multiple data sources and databases into one system.Understanding of the threading limitations of Python, and multi-process architecture.Basic understanding of Font-end technologies, such as JavaScript, HTML5, and CSS3.Understanding of Security Compliance.Knowledge of user authentication and authorisation between multiple systems, servers, and environments.Understanding of fundamental design principles behind a scalable application.Familiarity with event-driven programming in Python.Able to create database schemas that represent and support business processes.Strong Unit Test and debugging skills.Proficient understanding of Git for code versioning.Advantageous – Knowledge of at
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzc3NjFfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1139206&xid=1320_7761
2y
1
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A provider of leading specialised software and digitally-led business solutions is on the hunt for an Intermediate Developer NGVAS. They assist clients across targeted industries to achieve more by improving their core business operations, customers interface and uplifting their experience. You will form part of the Managed Service development team, and will be responsible for ongoing Development of software solutions. You will also work in conjunction with the Domain Tech lead and provide 3rd level product development support. If you are a good team player and looking for new opportunities then this opportunity may be for you, APPLY NOW Core understanding of and working experience with: A tertiary Engineering or Computer Science degree.At least 4 years’ experience in Java programming.Solid experience working in LinuxBack-end, Middleware, Front-end, and/or Mobile Application development experience.Shell scripting ability for system administration.Knowledge of networking protocols and technologies (TCP/IP, SOAP, HTTP, XML, RADIUS, Diameter, SCTP).Ability to learn quickly and work independently.Ability to work under pressureGroovy Scripting experience and experience using Microservices Nice to have Experience: Experience in a Telco or Financial Services environment.Linux system administration (RedHat/Centos, Apache/NGINX, MySQL/MariaDB, Bash, Python).Telecommunications technologies (SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, CAP, etc).Docker and Docker Swarm experienceGood Understanding of Golang Reference Number for this position is GZ54619 which is a permanent position in Midrand offering up to R600k per annum negotiable on experience and ability. Contact Garth on garth@e-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities. Are you ready for a change of scenery? The E-Merge IT recruitment is a specialist niche recruitment agency. We offer our candidates options so that we can successfully place the right developers with the right companies in the right roles. Check out the E-Merge website www.e-merge.co.za for more great positions. Do you have a friend who is a developer or technology specialist? We pay cash for successful referrals!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzExMzI4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191182&xid=1320_11328
2y
Ads in other locations
1
A top company in the pharmaceutical industry is seeking an Enthusiastic, energetic and professional Receptionist with great communication skills. The candidate must have strong proficiency in both English and Afrikaans.
Purpose
You will be the first point of contact for visitors and callers, representing the organization in a professional and friendly manner. You will play a crucial role in maintaining an organized and efficient office environment.
Key Responsibilities
Greet and assist visitors with a warm and professional demeanor.Manage incoming calls, redirect them to the appropriate staff, and take messages when necessary.Maintain a tidy and welcoming reception area.Provide administrative support to various departments as needed, including data entry, filing, and document preparation.Assist in scheduling and organizing meetings, appointments, and events.Maintain and update records, databases, and filing systems.Assist in the preparation and organization of reports and documents.Respond to inquiries via phone, email, or in-person, providing information and assistance.Draft and proofread routine correspondence and emails.Monitor and control access to the premises, ensuring the safety and security of the office.Issue visitor badges and maintain visitor logs.Assist in data management tasks, including data entry, data retrieval, and data organization.Handle multiple tasks simultaneously and efficiently prioritize work.Adapt to changing priorities and respond to urgent requests.
Requirements
Must have Matric.Must have at least 2 years experience in a receptionist or administrative support Must have strong proficiency in both English and AfrikaansMust be Proficient in Microsoft Office Suite (Word, Excel, Outlook).Must have Strong communication skills, both written and verbal.Must have Excellent organizational and time management skills.Must have Attention to detail and accuracy in all tasks.Must have ability to maintain confidentiality.Professional appearance and demeanor.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTE3MjE4OTI/c291cmNlPWd1bXRyZWU=&jid=1748731&xid=151721892
3d
1
System and Operational Project Support Lead at Sasfin Bank job in Sandown, Gauteng | CareerJunction × Location In All Categories Share This Job System and Operational Project Support Lead at Sasfin Bank Sasfin Business Banking Undisclosed Permanent Specialist position Sandown, Gauteng Posted 04 Sep 2023 by Sasfin Business Banking Expires in 30 days Job 2535530 - Ref SOPS - SSW Save Apply Now About the position MAIN PURPOSE OF THE JOB To support the Business Programme Manager in ensuring that our internal systems and associated processes run smoothly, required data quality standards are maintained and that the key development/project work taking place can be completed with minimal interruption to daily operations. The role also requires assistance with user and client queries and general support to members of the team. KEY AREAS OF RESPONSIBILITY/ DESCRIPTION OF TASKS Responsible for updating and fixing of data in the primary CRM system (Microsoft Dynamics). Assist with monitoring and management of data quality across various business systems.- Actively take part in application problem resolution; determine and clearly define problems and assist with system/data enhancements. Provide technical assistance to users; communicate with users (if applicable) and other technical staff to determine resolve problems timeously. Back-up as client support when key staff are not available. Respond to user / client requests in a friendly, cooperative manner; provide superior customer service and strive to improve and enhance the teams support functions. Makes recommendations for future hardware and software additions or enhancements. Work with team members and business users to define and re-design business processes and identify corresponding solution requirements. Define user requirements, create use cases and document user requirement specifications. Document presentations, functional specifications, training material and reports. Actively seek ways to apply technologies to business processes through a conceptual understanding of technology and strong business insight. Actively participate in issue resolution and escalation. Provide and assist with user training, adoption, and change management across the business. Assist with basic testing (functional and user acceptance) for projects, enhancements, and system upgrades. Perform other duties as required SKILLS/PERSONAL ATTIBUTES REQUIRED 5 years experience in an operational support environment. 1 - 2 years administrative/financial services experience. Experience in the Forex industry will be advantageous. Comprehensive knowledge of Microsoft Dynamics. Understanding of system integration and system architecture. Experience in creating business processes. Experience in working with different stakeholders (IT, business, clients, and vendors) Experience building reports from complex data will be beneficial. Awareness of basic database structures. Good PC skills, especially in Microsoft Excel. Experience in pre
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI2NzA0MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1702707&xid=2201_267041
6mo
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