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The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+ or equivalent Microsoft Associate level certification Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 / Azure Certification CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on email and internet connectivity fundamentals Software, network troubleshooting and client communication skills Experience within a helpdesk environment Experience working within Windows, OS X and basic Linux desktop environmentsExperience configuring FTTH routers Advantageous Experience with routers - Mikrotik,Cisco Personal competencies Exceptional communication skills- English & Afrikaans Problem-solver Self-starter and being able to take accountability Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Only applications through the link will be accepted.
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Senior Wireless Telecoms Technicians Required...One position available in Somerset West.One position available in Swellendam.Positions are for permanent employment. 3 Years minimum experience in the Wireless industry compulsory.Responsibilities and Required Skills...* Installation of brackets, microwave antennas and routers.* Fully capable of configuring routers, radios, VOIP phones. (Mikrotik, Ubiquiti, etc.)* Cable management.* Fault finding/troubleshooting.* Installation and configuration of PTP and PTMP links.* Antenna alignment.* High site construction.* Working at heights certified.* Medically clear. No health issues.* Skilled to work with power tools.* Advanced understanding of DC electrical circuits/solar systems. 24V and 48V battery systems.* Advanced understanding of AC power circuits.* Admin duties. Completing of job-cards. Keeping logbooks up to date. Following company policies.* Maintenance and care of company assets. (Vehicles, tools, cell phones and laptops.)* Ability to apply proper time management.* Minor project management.* Team player and skilled to manage a small team.* Store management.* Drivers license compulsory.Applicants must be willing to work away from home including all provinces in South-Africa.CV's including work experience and references must be submitted to johan@twkcom.co.zaApplications without a CV, relevant experience, and expertise will not be considered.
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Job
description
IT
Field Technician required to join a rapidly growing team in the Kloof area of
KZN. Position reports to the operations manager, and involves travelling to
clients' premises throughout KZN to attend to on-site IT and telecom related
setups, maintenance and repair tasks.
Hours
are 08h00 to 17h00 Monday to Friday, with occasional overtime required.
Use
of a company vehicle for business purposes will be provided. (Valid Driving
License Required)Send CV to CV@oscs.co.za
Education
Required:
Matric
with mathematics
Code
8 driver's license
CompTia
A+ N+
CompTia
Security+ advantageous
Microsoft
MCSA / MCSE highly advantageous
MikroTik/Ubiquiti
certification highly advantageous
IT
related diploma or degree advantageous
Skillsets
& Experience Required:
At
least 3 years experience in a field technician role non-negotiable
Excellent
written and spoken English non-negotiable
Ability
to follow instructions, and document processes essential
Advanced
knowledge of Microsoft desktop operating systems essential
Advanced
knowledge of Microsoft Office packages essential
Advanced
knowledge of desktop, laptop, server and networking hardware essential
Advanced
knowledge of Microsoft server operating systems essential
Microsoft
Active Directory administration essential
Microsoft
Exchange Server & Office 365 administration essential
Understanding
of networking principles and the OSI model is essential
Understanding
of wireless networking principles is essential
Understanding
of centrally managed anti-virus packages essential
Familiarity
with MikroTik routers highly advantageous
Familiarity
with Sophos firewalls highly advantageous
Familiarity
with HP, Epson, and Canon multifunction printers advantageous
Experience
with IP PBX & VoIP solutions highly advantageous
Experience
with IP surveillance and VMS solutions highly advantageous
Job
Types: Full-time, Contract
Salary:
R9 000,00 - R12 000,00 per month
2mo
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