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Results for customer service jobs in Admin jobs in Johannesburg
1
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Job Overview:
As a Temporary Receptionist, you will serve as the first point of contact for visitors and callers to the organization. Your role is vital in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods.
Key Responsibilities:
Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location.
Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary.
Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages.
Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed.
Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues.
Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested.
Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors.
Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages.
Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently.
Qualifications:
High school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role is a plus.Excellent verbal and written communication skills.Polite and professional demeanor, with strong interpersonal skills.Ability to handle multiple tasks and work in a fast-paced environment.Proficiency in using standard office equipment, including phone systems and computer software.Attention to detail and a strong sense of responsibility.Reliability and punctuality.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODI3NDYzNjA4P3NvdXJjZT1ndW10cmVl&jid=1715927&xid=3827463608
3d
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The purpose of the role is to provide a high-quality EM Administrative support and service to business operations functions.The EM Administrator is required to maintain EM databases for MICROS clients to the satisfaction of clients, employees and Management.
Primary Responsibilities for the Role
Provide support to line managers in developing job profile for a new vacant positionManage administration of all client databases controlled by Micros SA using RES/Simphony product suite.Manage communications with client regarding EM database administration and maintain a reply within 4 hours of the original emails during office hours.Manage database change process in accordance with client SLA.Assist with new enterprise database creation and deployment.Travel to clients’ sites.Provide client training related to enterprise database control.To provide telephonic / remote / onsite support for all RES products.Clients on ‘Credit Hold’ are not to be supported without authorization by Management.To ensure accurate and timely updates of logged support issues on the in-house call logging system.To be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.Be responsible for interaction with customers via email, telephone, fax etc.Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all EM database related documentation required by MICROS-Fidelio.Assist with the occasional implementing, testing and writing of any documentation that may be required.Test and troubleshoot new versions prior to release.To employ sound decision making when dealing with customer support issues i.r.o. escalation (EAME, USA, and others); resolve customer issues in the most efficient manner, in the shortest possible time.To maintain effective communication with our customers at all times, through a planned program of scheduled telephonic conversations and meetings.Inform the relevant account managers of support / maintenance issues regarding their clients.To occasionally assist the sales department with any requests that may assist the sales department to close a sale. This includes technical information, software information and sales demonstrations.Maintain client files, filing of all installation and support documentation, including the internal support system.Maintain 97% SLA on EM casesTo present training courses as required.Perform all UAT testing prior to deployment.Ensure 100% successful/accurate deployment.Adhere to EM SLA standards and timelines.
Minimum Qualification and ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODMyMjQxNjk0P3NvdXJjZT1ndW10cmVl&jid=1280043&xid=1832241694
3d
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Company in Randburg is looking for an individual with the following abilities:· Reception duties· Computer literate and Microsoft Office literate· Customer service oriented· Customer facing and customer centric· Dealing with cash· Organized with ability to file and document management· Self-leaning ability· Can work under pressure· Possess Multitasking abilityPlease reply and attach your CV
3d
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Our office is looking for an Administrator, you
will be responsible for administrative duties, compiling reports on performance
& progress, composing and scheduling social media posts, keep up with
trends in the industry and online platforms & recommend changes to
management, answering phones and emails, filing and scanning important
documents, and scheduling and documenting calendar events for members of the
office. Our ideal candidate has previous administrative experience, strong
communication and customer service skills, and excellent organization. You also
need to be proficient with the entire Microsoft Office Suite, including Outlook
and Excel.Send your cv to info@thewigfactory.co.za or the.wigfactorysa@gmail.com
7d
1
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Front Office CoordinatorWe are seeking a Senior Front Office Coordinator. This position will be working in a team of four at reception. This busy role will challenge and develop your skills, with ongoing training and external professional development provided. You will be responsible for running the reception, appointment book management, patient coordination, treatment explanation, and coordination, working closely with the Clinical Coordinator and Practice Manager, running all aspects of the practice’s social media, patient finance management, providing exceptional customer service and managing our patient database.Requirements: Be consistently positive, be an on the spot problem solver and have a calm, collected personality. Ideally have a dental background, are self-motivated, are goal oriented and have compulsive attention to detail, have proven ability to be in an efficient and caring team, are patient focused and are looking for a long-term position. Be the face of the practice. Work closely with other front office coordinators and have a passion for patient care. Communicate efficiently with all staff including the practice manager and providers. Be a proactive person with a strong customer service focus, take pride and ownership in your contribution. Front Office Coordinating/Dental Assisting experience is an advantageR 10000 per monthTo ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQxNjUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1150415&xid=1266_41652
2y
1
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ReceptionistResponsible for greeting members and delivering exceptional customer service assistance.Key Performance Areas include:Answering telephonesCustomer service drivenEfficiently assisting & resolving queriesGreeting & accessing membersProvide members with a positive first impressionResponsible for ensuring reception effectively & efficiently controlledSuperior communication skillsExperience and Competencies RequiredBasic PC literacyDisplay friendly and efficient qualities that reflect the Planet Fitness wayFlexi hours / shiftPossess high level energy levelsPrevious experience within a front desk or welcome desk position is an added advantageHave reliable transportWe invite you to send your CV to cgm.wanderers@planetfitness.co.za ** Please note that if you have not heard from the HR department within 14 days, consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQ2MTg4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1170158&xid=1266_46188
2y
1
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To Provide administrative and secretarial support at the office based in Midrand. Some of the duties include:* Answering of calls, determining purpose of callers and forwarding calls.* Assist admin and finance department with clerical duties.* Manage Office Supplies.* Handling requests and queries appropriately.* Maintaining the office filling system.* Assist with stock counts and asset verification. * Booking of LogisticsJob Requirements:* Excellent Computer Proficiency * Grade: 12 with a year work experience as an admin or receptionist.* Able to work under pressure and meet deadlines* Positive attitude and providing excellent customer service.* To maintain a high level of accuracy.* Excellent Verbal and written communication skills.* Valid drivers LicenseTravel Stipend of R4000 and excellent working hours.If this is you, Kindly send your cv now with supporting documents to laveshin@edupowersa.co.za and rajesh@edupowersa.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNzI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192134&xid=1266_50724
2y
1
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We are currently seeking a full-time Data Entry/Customer Support staff member to join our clients office.Reporting directly to the Administration Manager the successful candidate will be responsible for data entry and customer support duties.Key duties and responsibilities of this role: Prepare, check and sort documents for data entry Enter data into database software and checking to ensure 100% accuracy Resolve discrepancies in information and take action by emailing the customer with a clear, precise yet detailed query to obtain further information when required. Respond to order queries and general enquiries from both internal and external stakeholders Respond to incoming and outgoing calls in a professional mannerSkills and knowledge: Outstanding communication skills both written and verbal Ability to learn new systems quickly Excellent computer skills and proficiency in Microsoft Word and Excel Accurate and fast data entry skills Ability to provide a high standard of customer service to internal and external stakeholders A professional phone manner Provide accurate and timely information to support our customers High level of organisational skills Outstanding attention to detail and accuracy Proactive problem solving skillsSalary is negotiable for the perfect candidate.Working hours are Monday To Friday.To ensure that your application is received and added to our ATS system, please apply online at www.zarecruit.co.za/vacancies Only applications via our website will be considered.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzQwNDEyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1141471&xid=1266_40412
2y
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Insurance Maintenance Company Administrative Vacancy Job Requirements - Be thorough and pay attention to detail- Able to work well with others- Able to work on your own- Be a team player and be able to think creatively - Flexible and open to change- Excellent verbal communication skills- Good customer service skills - Must be techno savvy- Must have Insurance experience for a minimum of two years - Must work well under pressure - Good at handling insurance related paperwork- Must have knowledge of building and maintenance workApplications to be sent to Kagiso at manager@utpprojects.co.za
21d
1
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LOCATION: Remote basedSALARY: R150K – R200K CTC p/aDESCRIPTION / SYNOPSIS:One of SA’s leading Internet Service Providers requires an energetic, self-driven individual to join their sales team. The ideal candidate will have internal sales experience (selling FTTH and VoIP solutions) and excellent customer care and communication skills.MINIMUM REQUIREMENTS:Completed Matric essential2 – 4 years’ sales experience in the ISP industry essentialVendor ordering platforms knowledge will be an added advantageInnovative thinker and self-starterGood communication skills – written and verbalRESPONSIBILITIES:Sell FTTH/VoIPProvide quotes/proposals to customersRespond to leads timeouslyBuilding and maintaining relationships with clients and staff alikeDealing with client queries via email and phoneSupport sales team for pricing enquiriesLiaise with suppliers/vendors in project deliveryUpdating and maintaining pricelists
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwOTM3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192316&xid=1266_50937
2y
1
Purpose of the Job
Responsible for resolution of queries in accordance with the medical scheme rules and legislation. Professional customer services work at an advanced level involving answering phone calls and resolving queries, complaints and providing information and educating the members.
Resonsibilities
* Telephonic liaison and written response to members and suppliers
* Search files and records for information related to complaints/queries and determine solutions to the problems according to the companys policy and procedures (telephonically or in written format)
* Liaison with members, providers, internal departments and Healthcare partners
* Complete all related administration work.
* Provide feedback to members, Healthcare suppliers on the enquiry/complaint
* Work out quotes on dental-, optometry etc. benefits and quote the member/provider correctly.
* Utilise and record information using the elected systems
* Checking accounts for amendments and resubmissions.
*Desired Skills: *
* 3 to 5 years
* Experience in the Healthcare industry
*Desired Work Experience: *
* 2 to 5 years Client / Customer Support
*Desired Qualification Level: *
* Grade 12 / Matric
*About The Employer: *
Medical
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0XzExMjI0X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1197882&xid=1554_11224
2y
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JOB LOCATION: MIDRANDTYPE: CONTRACTSALARY: 12KJOB REFERENCE: ABS613298MDReceptionist with Corporate Reception experience needed for Law Firm in Midrand. Working with two other Receptionists providing front of house and customer services at the highest levels liaising with senior partners and UNW clientele. 5* experience working in another corporate firm would be ideal, as you would be representing the law firm as their ambassador:Bonus & Benefits.Working from Monday to Friday – 8am to 4pmDuties & Responsibilities:ONLY Occasional switchboard (although very rarely) – answering incoming and screening telephone calls and forwarding messages Meeting and greeting in a warm, friendly manner to clients, staff and visitors Utilising the meeting room calendar / meeting room software Setting up conference callsOverseeing the catering team who are setting up/clearing meeting rooms ensuring that the cleaning teams have kept the space tidy at all times Booking lunches, liaising with hospitality teams for drinks and lunches for guests Keeping check on office supplies and ordering if necessary General administration (photocopy, fax, scanning) Sorting and distributing post daily and ordering couriers Assisting PAs and Directors where possible Booking Travel and Accommodation Other ad hoc duties as requested from time to time Requirements:Previous Reception experience advantageousWonderful communication and administration skills Able to successfully communicate at the highest level Ability to prioritise and have attention to detail Ability to work in a fast paced and challenging environment Excellent telephone manner, well presented and polite A team player Knowledge of MS Office. Apply Here: https://absoluteconsult.co.za/receptionist-midrand/Or Email CV to: vacancies@absoluteconsult.co.za
1mo
1
We are seeking to employ the service of Receptionists who will be responsible for greeting our visitors and providing exceptional customer service assistance.DutiesServe visitors by greeting, welcoming, and directing them appropriately.Notifies company personnel of the arrival of visitors.Maintains the security and telecommunications system.Inform visitors by answering or referring queries.Directs visitors by maintaining employee and department directories.Requirements and QualificationsVerbal and written communication skills.Customer service.Multitasking and prioritization.Trust.Familiarity with Microsoft Office.Problem resolution.Capacity to work under pressure.Attention to details.Interested persons must send their CV / Curriculum Vitae by email: diegosara.jobs@gmail.com
3mo
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