Reservations jobs in Cape Town | Gumtree Classifieds in Cape Town

Clear All

Results for reservations jobs in "reservations jobs" in Cape Town in Cape Town

Save

Duties: Assess client / agent needs in terms of special interests, special needs, and affordability / budget.Quoting of all services requested by clients / agents within the agreed turnaround time.Managing turnaround times as per agreed Policies or client specifications.Checking rates before quoting as dynamic rates may apply.Reservations of all services requested by clients / agents.Acknowledge receipt of written requests received from agents.Respond to written requests and provide written confirmations.Opening of client files according to company standards.Loading of Tourplan files and balancingWETU Basic understanding to enable straight forward amendments.Managing all aspects of Flight bookings with airlines whether through Amadeus, direct with airlines or through other suppliers.Ensure confirmation of services with suppliers.Stay in constant communication with clients / agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations.Producing accurate Quotation Sheets / Costings as required to package product.Documentation Management of all Reservations:Itinerary planning and layoutEnsure Travel packs are compiled (digital or other)VouchersRooming listsFilingHandling and escalating client complaintsManage MOD phone and queries as required Client Care: Maintain contact with client during period of travelManage client complaints and emergenciesMaintain contact with travel tradeObtain feedback from clients / travel trade following client departureHandling of complaints professionallyProblem SolvingContinually exceed the customer expectation Payments And Account Queries: Ensure that clients invoiced for all services and invoices provided to clients timeously.Manage payments and Account queriesFollow up on paymentsLiaise with Finance department with regards to queriesEnsure payment conditions are strictly adhered toKeep Operations Manager informed of possible problemsArrange pre-payments Financial: Invoicing accurately from Tourplan Ensure the loading of files are accurate (to mirror costing sheets) from opening of files.Reconciling of Files Balancing of Tourplan files timeously (Final balance by month end in month of travel).Explanation of variancesMargin Management (high & low) Requirements: MatricSports qualification AdvantageousMUST be senior and must have worked with Rugby groups beforeAbility to operate under solid pressure and meet tight deadlinesEffective project manag https://www.executiveplacements.com/Jobs/S/Sports-Specialist-1263396-Job-Search-02-17-2026-10-03-36-AM.asp?sid=gumtree

Executive Placements

Foreshore

Save

Dear Sir/ MadamI feel that I am an ideal fit for a post, and wanted to send you a quick note about myself.I regard myself as a very dedicated, honest, loyal and enthusiastic person. I take pride in my work and therefore try to show good levels of initiative and integrity through accomplishing my duties effectively and efficiently. My experiences have made me more assertive, confident and patient; this has really equipped me and helped me to improve my leadership, organizing, time management, communication and people’s skills.I adapt well to changes and work well in multi-cultural environments. I have acquired professional communication and reporting skills both written and verbal. I have been developed to effectively operate as part of the team as well as understand the dynamic of structures. My skills include: Customer and communication skills ,administrative ability, attention to detail, client oriented, strong team commitment and first class reliability, ability to work under constant pressure and meet deadlines, effective communicator, leader, planner, organiser, strategic, analytical and innovative thinker, diplomat, initiator, problem solver, with excellent interpersonal skills.I have been in two newspapers twice as the best employee in Customer service and impact maker (Montagu Mail and Robertson Gazette Newspaper).Over the past Six years I have worked as a Tourism Officer, Tourism Promoter, Office Manager/4 Star Guesthouse Manager, Sales Consultant, Adventure/Activity Desk Manager ,The Haven Self-Catering Lodge Manager,Travel Desk Consultant at Jarat Tours , Once Youth Hotel , Reservation supervisor consultant at Village Life, Senior Reservations at Newark Hotels and Last employment Waterfront Charters finished on the 01 Feb 2026.I have improved my ability to work under pressure and ability to work as a team environment I was nominated by Langeberg Municipality to promote the area in Durban at Indaba explore festival and nominated again in 2010 Soccer World Cup to work in Cape Town (V&A Clock Tower) to promote the Langeberg area. Working for Montagu-Ashton Tourism Consulting appeals to me because it has a good reputation and it provides excellent training. My organization produces high-quality service, and I can contribute to this with my leadership skills. I believe my work experience and qualifications qualifies me for this position and that I will ensure that my expertise is enhanced to ensure professional growth.I'm available immediately to start.Expected monthly salary is from R17000 to R25,000 per month.Kind RegardsV.Selani0788789437 or 0789635742

City Centre

Senior Travel Consultant (Owned I Trade)

Save

Duties: Executing bookings by providing a detailed level of service, high level of detail and communication and able to manage short lead time requirement and changesAfter hour support and assistance once guests are travelling.Responding to all enquiries timeously.Providing availability and costs / quotes for bookings.Obtain authorisation for rates quoted from Sales and Marketing.Check that that the itinerary booked is appropriate and manage any out of the norm requests.Making reservations using TourPlan or any other system adopted by the company.Managing booking status throughout the reservation process.Make any special arrangements with Product Management such as arranging stop offs and site visits whilst on trip.Working closely with Associated Product to negotiate special rates and for input to building itinerary.Work closely with Marketing Manager and escalate any issues which arise before, on or after trip which may impact agent relationship or agent experience of the product.Offering personalised service to ensure that the guest is kept informed in detail of itinerary and all the relevant product detail and information.Providing lodge information and relating documentation to clients where appropriate WETU itineraries / pre-tour & departure information.Respond to any questions raised by the guest in detail obtain accurate information and communicate thoroughly back to the guest.Provide guest information and ensure correctly and precisely recorded in TourPlan. The guest information is critical and full notes must be provided in Tourplan so the camps are fully prepared to host these guests.Initiate special or unusual requirements to Product Manager so these can be discussed directly with Camp Management.Payment needs to be made for all agent familiarization / direct trips prior to the trip taking place. This needs to be managed in conjunction with Accounts Receivable team.Providing feedback to all parties, Product, associated Product and Marketing as any feedback is vital to our improvement process. Requirements: Minimum of a Matric Certificate.Tertiary certificate in travel related field desirable.3-5 years relevant experience in a similar environment.Fluent in speaking and writing in the English language.Ability to deal directly with agents and guests on various platforms email, phone, teams etc.Ability to adapt to a dynamic work environment.Ability to work fast and accurately and ability to respond quickly and efficiently.Service and detail orientated.Shows empathy, care and understanding when dealing with clients.Good interpersonal skills.Willingness/ability to share information and collaborate with various departments.Ability to multitask and work under pressure. https://www.executiveplacements.com/Jobs/S/Senior-Travel-Consultant-Owned-I-Trade-1265446-Job-Search-02-24-2026-04-04-03-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

Save

Duties: Creating and providing the WOW experience for the hotels guestUnder the general guidance of the Butler Supervisor, assists in all aspects of overall hotel operations which includes reservations, reception, concierge, travel desk, library, bell desk, business centre, guest relations, in room dining and private bar, as outlined in the SOP. Inspects and monitors all areas of the department to ensure the highest quality assurance standards and promotes the desired work culture among all team members. Handle telephone calls professionally and in accordance with departmental standards.Ensure the smooth day-to-day functioning of the outlet.Look into the day-to-day reservations of the lounge and restaurant bookings, guest movement and activities.Oversee all procedures and daily activitiesMaintains an effective system of recording guest history, preferences and other guest related data in Amadeus.Ensure that all the operational standards set for all the equipment & processes are followed.Ensure no beverage or mini-bar stock item ever reaches its expiry dates.Support various integrated activities during low and high-volume periods.Ensure that the lounge is properly set up with the required mise-en-place.Knowledge of menu to aid up-selling.Ensure proper billing of tables or room.Ensure adherence to service and clearance procedures.Actively participate in all the training programmesTo remit cash & sales summary at the end of every shift.Control cost by minimising wastage & breakage.Ensures adequate stock of the operating supplies as per the re-ordering levels.Constantly innovate and improve the processes of the department for guest delight.Ensure the cleanliness and correct storage, handling and inventory of all items of stock and equipment.Enabling and adherence of the principles and work practices detailed under HACCPEnsure all reports, registers and logbooks are updated.Coordinates with the Front Desk regarding these events on a weekly basis.Knowledge on hotel events, activities and promotions.Monthly stock & utensils inventory.Plans and prepares requisition systematically for food and beverage supplies and arranges its pick-up and organised storage.Daily breakfast, afternoon tea and cocktail hour food request and buffet set up.Take guest orders (telephonically or in room) and ensure proper execution of the same.Ensure all guest requests are attended to promptlyPersonally enquire & ensure complete guest satisfaction.Handles minor guest complaints and / or refers them to the Butler Supervisor / F&B Management for appropriate action.Helps maintain an effective guest history system by reporting to the Butler Supervisor any additional information about guests preferencesAnticipate po https://www.jobplacements.com/Jobs/B/Butler-1260677-Job-Search-02-09-2026-10-14-54-AM.asp?sid=gumtree

16d

Job Placements

Bo-Kaap

Save

Clean Supreme – Quality Cleaning You Can Rely On!Book Your March Cleaning NowMarch is the perfect time for a fresh start. Whether you need a deep clean, routine maintenance, or move-in/move-out service, we’re here to help.Reserve your spot now and step into a cleaner, brighter space next month.Message us today to schedule your March cleaning.Contact - 082 389 8429Email - admin@cleansup.co.zaWe are a professional cleaning service providing reliable, flexible, and high-quality residential and short-term rental cleaning solutions. Our business operates by assigning trained domestic workers to cleaning jobs as they arise. All domestic workers are employed by us and dispatched to clients’ properties to complete the required cleaning services efficiently and professionally.We do not supply cleaning materials; clients are expected to provide their own cleaning products and equipment. This allows us to tailor each service to the client’s preferences while keeping our services cost-effective. However, we can supply cleaning materials at a cost of R50.Most of our services are structured as once-off or short-term cleaning visits, where the domestic worker arrives, completes the cleaning, and leaves upon completion. These services typically range from 2 to 5 hours, depending on the size of the property and the level of cleaning required. For clients requiring more extensive assistance, we also offer full-day housekeeping services at a higher rate.Our Services IncludeStandard Cleaning (4–5 hours)Routine cleaning suitable for houses, flats, and apartments. This includes general tidying, cleaning of living areas, kitchens, bathrooms, and bedrooms.Deep CleaningA more detailed and intensive cleaning service ideal for first-time clients, move-ins, move-outs, or properties requiring extra attention.All deep cleans we supply cleaning materials.Full-Day HousekeepingA full-day service where a domestic worker remains on-site for the entire day to assist with comprehensive cleaning and household tasks.Short-Term Rental & Airbnb Cleaning (2 hours)Quick, efficient cleaning services designed for Airbnb properties and short-term rentals, ensuring the space is guest-ready between bookings.Our ApproachWe focus on flexibility, professionalism, and convenience. Once a booking is confirmed, we assign a suitable domestic worker to the job and ensure they arrive on time to complete the service as agreed. Our goal is to provide dependable cleaning solutions that fit the needs of homeowners, landlords, and short-term rental hosts without requiring long-term commitments.

Other

Guest Relations Officer | The Silo Hotel

Save

The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of The Silo Hotel.Provide guests with information about attractions, facilities, services and activities around Cape Town.Arrange events, excursions, transportation etc. upon request from our guests.To ensure that all standards and procedures are fully known and followed.Stay current and up to date with all hotel services as well as daily VIP requests and special events.Welcoming all Guests upon arrival; Engaging with them throughout their stay; Escorting departing guests to the door on their last day.Dealing with Guest queries and arranging assistance where necessary.Constant monitoring of Opera and Guest profiling and ensure our team are updating required information: nationalities, address, remarks, preferences, etc.Ensuring day-to-day Guest services such as wake-up calls, room service etc.; all handled timeously and accurately.Operate Dineplan to make and update dining reservations for all outlets. Capture guest details correctly and ensure confirmations are sent.Answer and screen all incoming calls and deal with individual requests, messages and queries from Guests.Assist with ad hoc duties as requested by colleagues and Management if within reason and person’s capabilities.REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSCandidates with a Diploma in Hospitality Management will be given preference1+ years’ experience in Guest Relations / Guests Service experience in a 5* EnvironmentA strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, PowerPoint and OutlookStrong organizational skills and ability to multitaskPresentable and well groomedTop knowledge of The Silo Hotel, our Guests, Cape Town and surrounding areasAbility to work long hours, day and night, including weekends and holidaysAbility to work accurately under pressureExceptional verbal and written communication skills in English are essential; additional languages are a plusExceptional attention to detail, hardworking and a passion for people and hospitalityA passion to learn, teach and drive improvement in employeesInternational experience in a similar environment and travel experience will be advantageousOwn transport a plus It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--The-Silo-Hotel-1260344-Job-Search-02-09-2026-01-00-17-AM.asp?sid=gumtree

16d

Job Placements

Bo-Kaap

Save

Minimum Requirements:Grade 12 / Matric equivalent (with bookkeeping, accounting or mathematics as subjects)An Accounting or Financial Qualification from a Tertiary Institution will be advantageousMinimum of 3 years working experience in a financial administration environmentUnderstanding of accounting principlesPrevious budgeting experienceUnderstanding of and experience with forexA working knowledge of Accpac is advantageousHigh level of computer literacy (MS Excel, MS Word, MS Outlook, Internet)Excellent communication and interpersonal skillsDetail-orientated, with strong organizational skillsAnalytical and effective problem-solving skills Responsibilities include (but not limited to):Management of Units funds and reportingRun and analyse monthly internal management reportsAssisting in collecting budget data for preparing Budget Proposals for Research ProjectsPrepare monthly/quarterly/annual financial reports as per external funder requirements when requiredMonitor the units budgets and expenditureEnsure all funds are reviewed on a regular basis and irregularities and potential problems are reportedAssist with budget compiling for external grant applicationsExpense tracking processingTimesheets monthly processingReceive purchase order request from relevant parties and ensure that approval is obtainedCommunicate with all vendors regarding outstanding deliveries and payment procedurePetty cash management for department.Assist on all finance ad-hoc assignments.Additional Information:12-month Fixed Term ContractWorking hours: 40 hours per week, Monday to FridayThis position will be based in Mowbray, Cape TownClosing Date: 27 February 2026 Only shortlisted candidates will be contacted. Should you not receive a response within 30 days of the closing date, please consider your application unsuccessful. EMPLOYMENT EQUITY STATEMENTThe University of Cape Town Lung Institute is committed to equity in our employment practices and reserves the right not to appoint. The selection process will be guided by the Employment Equity Plan and Targets of the University of Cape Town Lung Institute (Pty) Ltd. POPIA STATEMENTPlease note that when applying for any position, reference checks will be completed, and personal information defined in the protection of personal information. Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the policy statement. *Please Note: This Position is not on UCT Conditions of Service.https://www.jobplacements.com/Jobs/F/Finance-Administrator-1261337-Job-Search-02-11-2026-04-05-41-AM.asp?sid=gumtree

14d

Job Placements

Bo-Kaap

Save

Duties: Set up and manage Block-Booking Allotments in collaboration with the GMO.Recommend and manage alternative suppliers / products that align with company requirements.Maintain Block-Bookings for Series and ADHOC groups and update allotment grids.Monitor and manage Block-Booking inventory, ensuring updates for both FIT and ADHOC bookings.Ensure adherence to cancellation policies.Provide booking statuses upon request for tour block-bookings.Inform Groups & Product departments of any supplier changes (e.g., closures, renovations).Assist the department with Product-related requestsNotify Consultants and follow up on supplier deposit payments.Cancel services before release dates as per tour availability and update grids.Negotiate with suppliers with strict policies before incurring charges.Cancel suppliers for unconfirmed tours and update grids.Ensure duplicate or unwanted suppliers are cancelled.Arrange extra services as required (e.g., restaurant reservations, activities like kayaking).Book tour extensions Quoting Support Prepare supplier rate comparisons for the current vs. previous year, including increase ratios.Evaluate rate increases and provide a comparative analysis to Management.Assist in negotiating supplier rates with the Product department to secure better pricing.Input contracted rates into Tour Quoting and Invoice Calculation Templates. Others Attend Team Meetings and provide Daily Reports to Team Leader/s and Director/s.Maintain a clear, concise, and effective communication style with clients, Management, and the team.Attend industry events, trade shows, and networking opportunities to promote the company. Requirements: Diploma or degree in Tourism, Hotel Management or Events Management.Minimum of 5 years of experience in Group Travel or Hotel Reservations.In-depth knowledge of South Africa as tourism destinationsProven ability to manage complex bookings and to handle pressure and tight deadlines.Ability to work extended hours when necessary to meet the demands and high pressure of the Travel Industry.A proactive, problem-solving attitude and ability to work independently as well as part of a team.Strong communication and organizational skills, with an ability to manage multiple tasks efficiently.Ability to establish and maintain effective working relationships with both clients and suppliers.Advanced knowledge of Microsoft Office and proven track record in use thereof.Knowledge of Tourplan is of advantage Benefits Compet https://www.jobplacements.com/Jobs/R/Reservations-Agent-1256566-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree

1mo

Job Placements

Bo-Kaap

Save

Duties: Ensure that the reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting duties and administrative tasks.Ensure that the Reception and Guest Relations team obtains all required reservation information prior to arrival and follows up on arrival details on the day.Oversee the meeting and greeting of guests, and the guest arrival experience including all amenities, welcome and check-in.Oversee the guest departure experience, including payment of the account and obtaining keys where applicable, check out, lunch packs, and farewell.Ensure that guests are being offered information regarding all services, accommodation and facilities.Ensure ultimate guest relations in the lodge, ensuring that the personal attention level is maintained.Be present for the hosting of meals when required.Ensure that periodic room checks and checks of the guest areas are conducted, ensuring that Ensure that housekeeping standards are maintained.Ensure that Maintenance issues are tracked and communicated with the Maintenance department to ensure a swift follow up.Ensure that the guest database is updatedEnsure that administrative functions are performed accurately and according to standards, including completing and updating the day sheet, ensuring that pending transactions and outstanding balances in PANstrat are cleared on the day, correct billing and invoicing, Reception reports.Assist in the effective planning, supervision and hosting of onsite activitiesEnsure effective communication of reservation information and guest preferences / dietary requirements to all departments prior to arrival and throughout the stay.Ensure effective communication within the company and property as well as with third partiesEnsure that information on multi-property guests is sent timeously.Ensure all guest complaints are reported to your Head of Department / Management immediately.Ensure that all items of equipment are correctly cleaned and stored.Coordinate an effective and efficient payroll management / resource allocationEnsure the stock control, stock take, and requisition procedures are strictly followed according to par levels and property and company standards, ensuring accuracy.To follow, monitor, manage, train, review and implement performance standardsEnsure that departmental operations and training manuals are prepared and updated. Requirements: Grade 12A formal qualificationManagement experience in Guest Relations / FOH in a 5* hotel / hospitality environment.Sound knowledge of MS Office Suite.PAN Hospitality knowledge will be an advantageExperience with the highest level of customer service in a luxury environment.Knowledge on the operation of in-room equipment and appliances. https://www.executiveplacements.com/Jobs/G/Guest-Relations-Team-Lead-1198717-Job-Search-06-30-2025-04-02-14-AM.asp?sid=gumtree

8mo

Executive Placements

Tamboerskloof

Save this search and get notified

when new items are posted!

"reservations jobs" in Cape Town

reservations jobs in Cape Town (25 results)

Results for reservations jobs in "reservations jobs" in Cape Town in Cape Town