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Results for reservations jobs in "reservations jobs" in Cape Town in Cape Town
1
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Reservations ManagerLead our reservations team to maximize room revenue at a world-class hotel. Reporting to the Revenue Manager , you will manage a team of 11, including a supervisor, to drive sales and ensure exceptional service. Key Duties:Manage the full reservation process, from inquiries to booking confirmations.Oversee rooms merchandising for Hotel and prepare occupancy forecasts to achieve revenue targets.Lead, train, and manage your teams performance.Ensure a superior customer experience and handle escalated guest issues.Maintain data standards and compliance with company policies and legislation like POPI.You Will Need:A 3-Year Hotel School Diploma.5 years of experience in reservations or rooms management ; supervisory experience is an advantage.Working knowledge of Opera suite and Ideas.Strong leadership, analytical, and customer service skills. Apply today to join a leading brand in hospitality!
https://www.jobplacements.com/Jobs/R/Reservations-Manager-1265465-Job-Search-02-24-2026-04-08-05-AM.asp?sid=gumtree
2d
Job Placements
1
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Groups Reservations AgentPepperclub Hotel, Cape TownReports to: Reservations ManagerPepperclub Hotel is recruiting a confident, detail-driven Groups Reservations Agent to join our 5-star team. This role suits someone who thrives on complexity, manages volume calmly, and takes full ownership of group and series bookings from enquiry to arrival.About the RoleYou will manage the full groups reservations lifecycle including enquiries, quotations, room blocks, rate management, payment follow-ups, and arrival preparation. The role requires high accuracy, disciplined follow-up, and strong coordination across departments to ensure a seamless guest and operational experience.Guest Experience & Communication• Handle group enquiries via email, calls, and WhatsApp within required turnaround times• Deliver clear, professional communication aligned to 5-star and LQA standards• Build confidence with agents, corporates, and organisers through accurate quoting• Prepare arrival correspondence and group check-in packs at least seven days prior to arrivalReservations Processing• Create, manage, and update group and series room blocks accurately in Opera• Capture all bookings with complete notes, traces, and contractual details• Actively follow up on all quotations to maximise conversion and revenue• Manage group, series, corporate, government, and agent bookings• Action daily reports including new bookings, amendments, cancellations, and overbookings• Maintain and update the Daily Quote SheetFinance & Documentation• Send quotations, invoices, and payment links timeously• Follow up on deposits and outstanding balances• Ensure correct allocation of deposits, vouchers, and payments• Process refunds and future-use credits within required timeframes• Maintain accurate group files and supporting documentationOperational Coordinationhttps://www.jobplacements.com/Jobs/G/Groups-Reservations-Agent-1262405-Job-Search-02-13-2026-05-00-15-AM.asp?sid=gumtree
12d
Job Placements
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Duties: Assess client / agent needs in terms of special interests, special needs, and affordability / budget.Quoting of all services requested by clients / agents within the agreed turnaround time.Managing turnaround times as per agreed Policies or client specifications.Checking rates before quoting as dynamic rates may apply.Reservations of all services requested by clients / agents.Acknowledge receipt of written requests received from agents.Respond to written requests and provide written confirmations.Opening of client files according to company standards.Loading of Tourplan files and balancingWETU Basic understanding to enable straight forward amendments.Managing all aspects of Flight bookings with airlines whether through Amadeus, direct with airlines or through other suppliers.Ensure confirmation of services with suppliers.Stay in constant communication with clients / agents with regards to status of reservations, payment requirements, deadlines, and conditions of reservations.Producing accurate Quotation Sheets / Costings as required to package product.Documentation Management of all Reservations:Itinerary planning and layoutEnsure Travel packs are compiled (digital or other)VouchersRooming listsFilingHandling and escalating client complaintsManage MOD phone and queries as required Client Care: Maintain contact with client during period of travelManage client complaints and emergenciesMaintain contact with travel tradeObtain feedback from clients / travel trade following client departureHandling of complaints professionallyProblem SolvingContinually exceed the customer expectation Payments And Account Queries: Ensure that clients invoiced for all services and invoices provided to clients timeously.Manage payments and Account queriesFollow up on paymentsLiaise with Finance department with regards to queriesEnsure payment conditions are strictly adhered toKeep Operations Manager informed of possible problemsArrange pre-payments Financial: Invoicing accurately from Tourplan Ensure the loading of files are accurate (to mirror costing sheets) from opening of files.Reconciling of Files Balancing of Tourplan files timeously (Final balance by month end in month of travel).Explanation of variancesMargin Management (high & low) Requirements: MatricSports qualification AdvantageousMUST be senior and must have worked with Rugby groups beforeAbility to operate under solid pressure and meet tight deadlinesEffective project manag
https://www.executiveplacements.com/Jobs/S/Sports-Specialist-1263396-Job-Search-02-17-2026-10-03-36-AM.asp?sid=gumtree
8d
Executive Placements
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Duties: Ensure accurate & detailed capturing of reservationsMaximize revenue & ensure guest satisfactionReviewing, monitoring and revising guest service standards, thereby enhancing guest satisfaction.Assist & maintain an efficient administration system within the department.Maintain client database with segmentation.Ensure that an efficient and accurate filing system, both manual and electronic, is constantly updated.Ensure that standard correspondence formats for various stages of reservations is completed and maintained.Continuously seek ways to maximize revenues and profits by up-selling other facilities and services.Actively solicit and develop sales & marketing activities with key industry partners such as travel agencies and convention organizers.Establish rapport with guests maintaining effective customer relationships and handle guest enquiries and requests either personally or over the phone.Actively endeavor to seek and resolve guest complaints, where possible, exercise judgement and escalate it to the manager.Answer reservations calls in a pleasant and courteous manner.Based on the nature of the reservation required, check the availability of the room / type of room and confirm the reservation.Personally, and frequently verify that guests are receiving the best possible service.Preparing and ensuring all bookings are accurate and in line with SOPs.Inform other departments and follow up with regards to special instructions / facilities.Spend time at each function / event to ensure that the guests and organizers are well looked after and support banqueting where needed.Liaise with suppliers (off-site) when and where needed.Ensure all relevant groups / event information is communicated in a timely fashion.Quote and contract (incl. invoicing) all potential business through all available booking channels.Assist Finance in following up on payments & queries. Requirements: Diploma / Degree from a reputable hotel schoolAt least 2 4 years experience in a similar role with in a large, luxury hotel environmentPrevious sales and reservations experienceGood communication skillsShould be fluent in English. Additional language advantageousComputer literate in MS Office & Opera
https://www.jobplacements.com/Jobs/G/Groups--Events-Coordinator-1260678-Job-Search-02-09-2026-10-14-54-AM.asp?sid=gumtree
16d
Job Placements
Dear Sir/ MadamI feel that I am an ideal fit for a post, and wanted to send you a quick note about myself.I regard myself as a very dedicated, honest, loyal and enthusiastic person. I take pride in my work and therefore try to show good levels of initiative and integrity through accomplishing my duties effectively and efficiently. My experiences have made me more assertive, confident and patient; this has really equipped me and helped me to improve my leadership, organizing, time management, communication and people’s skills.I adapt well to changes and work well in multi-cultural environments. I have acquired professional communication and reporting skills both written and verbal. I have been developed to effectively operate as part of the team as well as understand the dynamic of structures. My skills include: Customer and communication skills ,administrative ability, attention to detail, client oriented, strong team commitment and first class reliability, ability to work under constant pressure and meet deadlines, effective communicator, leader, planner, organiser, strategic, analytical and innovative thinker, diplomat, initiator, problem solver, with excellent interpersonal skills.I have been in two newspapers twice as the best employee in Customer service and impact maker (Montagu Mail and Robertson Gazette Newspaper).Over the past Six years I have worked as a Tourism Officer, Tourism Promoter, Office Manager/4 Star Guesthouse Manager, Sales Consultant, Adventure/Activity Desk Manager ,The Haven Self-Catering Lodge Manager,Travel Desk Consultant at Jarat Tours , Once Youth Hotel , Reservation supervisor consultant at Village Life, Senior Reservations at Newark Hotels and Last employment Waterfront Charters finished on the 01 Feb 2026.I have improved my ability to work under pressure and ability to work as a team environment I was nominated by Langeberg Municipality to promote the area in Durban at Indaba explore festival and nominated again in 2010 Soccer World Cup to work in Cape Town (V&A Clock Tower) to promote the Langeberg area. Working for Montagu-Ashton Tourism Consulting appeals to me because it has a good reputation and it provides excellent training. My organization produces high-quality service, and I can contribute to this with my leadership skills. I believe my work experience and qualifications qualifies me for this position and that I will ensure that my expertise is enhanced to ensure professional growth.I'm available immediately to start.Expected monthly salary is from R17000 to R25,000 per month.Kind RegardsV.Selani0788789437 or 0789635742
2d
City Centre1
Duties: Executing bookings by providing a detailed level of service, high level of detail and communication and able to manage short lead time requirement and changesAfter hour support and assistance once guests are travelling.Responding to all enquiries timeously.Providing availability and costs / quotes for bookings.Obtain authorisation for rates quoted from Sales and Marketing.Check that that the itinerary booked is appropriate and manage any out of the norm requests.Making reservations using TourPlan or any other system adopted by the company.Managing booking status throughout the reservation process.Make any special arrangements with Product Management such as arranging stop offs and site visits whilst on trip.Working closely with Associated Product to negotiate special rates and for input to building itinerary.Work closely with Marketing Manager and escalate any issues which arise before, on or after trip which may impact agent relationship or agent experience of the product.Offering personalised service to ensure that the guest is kept informed in detail of itinerary and all the relevant product detail and information.Providing lodge information and relating documentation to clients where appropriate WETU itineraries / pre-tour & departure information.Respond to any questions raised by the guest in detail obtain accurate information and communicate thoroughly back to the guest.Provide guest information and ensure correctly and precisely recorded in TourPlan. The guest information is critical and full notes must be provided in Tourplan so the camps are fully prepared to host these guests.Initiate special or unusual requirements to Product Manager so these can be discussed directly with Camp Management.Payment needs to be made for all agent familiarization / direct trips prior to the trip taking place. This needs to be managed in conjunction with Accounts Receivable team.Providing feedback to all parties, Product, associated Product and Marketing as any feedback is vital to our improvement process. Requirements: Minimum of a Matric Certificate.Tertiary certificate in travel related field desirable.3-5 years relevant experience in a similar environment.Fluent in speaking and writing in the English language.Ability to deal directly with agents and guests on various platforms email, phone, teams etc.Ability to adapt to a dynamic work environment.Ability to work fast and accurately and ability to respond quickly and efficiently.Service and detail orientated.Shows empathy, care and understanding when dealing with clients.Good interpersonal skills.Willingness/ability to share information and collaborate with various departments.Ability to multitask and work under pressure.
https://www.executiveplacements.com/Jobs/S/Senior-Travel-Consultant-Owned-I-Trade-1265446-Job-Search-02-24-2026-04-04-03-AM.asp?sid=gumtree
2d
Executive Placements
1
Groups and Incentives Travel SpecialistLocation: Cape Town (Remote) Are you passionate about crafting unforgettable journeys for groups and incentive travellers? Do you thrive on creativity, detail and delivering exceptional guest experiences? What Youll Do Design creative, tailor-made itineraries for leisure and incentive groups. Manage the full reservations process from enquiry to final travel documentation. Communicate seamlessly with agents, suppliers and guests. Ensure proposals are on-brand, on-budget, and delivered on time. Have a good understanding of groups itineraries including general groups policies. Occasionally travel with groups or attend site inspections. What Youll Bring Minimum 3 years experience in touring groups travel. Strong destination knowledge of South Africa, Botswana, Tanzania, and Kenya (bonus if you know Namibia, Uganda, Rwanda, Zimbabwe, Zambia, or Mozambique). Proficiency in Tourplan or similar booking systems. Exceptional communication, organization, and attention to detail. Calm, professional, and customer-focused under pressure. Why Join the company? Work with one of the most respected luxury travel brands. Collaborate with passionate travel experts who genuinely care. Enjoy opportunities for career growth, travel and purpose-driven work.
https://www.jobplacements.com/Jobs/R/Remote-Groups-and-Incentives-Travel-Specialist-1260818-Job-Search-2-20-2026-1-39-06-AM.asp?sid=gumtree
6d
Job Placements
1
Purpose of the Role: To deliver professional front office service to local and international guests while supporting night audit functions, including accurate revenue balancing and reporting.Key Responsibilities Include but Are Not Limited To:Handling guest check-ins and check-outs efficientlyManaging email requests and guest enquiries professionallyOperating the switchboard and directing callsManaging restaurant bookings and hotel reservationsOperating OPERA Cloud Property Management SystemManaging guest accounts and ensuring billing accuracyResolving guest complaints effectivelyPerforming daily pit checks during shiftsAssisting with balancing daily revenue reportsPerforming night audit duties when required, including reconciliation of accountsEnsuring accurate financial reporting and end-of-day proceduresMaintaining full knowledge of room categories, property layout, and hotel offeringsLiaising effectively between departments to ensure operational flowCriteriaGrade 12 with a post-matric hotel school qualification advantageousAt least 2 years experience within a five-star establishmentPrevious night audit experience advantageousComputer literate & and proficient in Operating OPERA CPMS (or similar)Strong numeracy and reconciliation skillsExcellent communication skillsHigh level of English proficiencyMotivated, reliable and detail-orientedTeam player with a positive attitudeWillingness to work shifts, including night shiftsAbility to work under pressureOwn transportMust reside in or near the Cape Town Southern Suburbs at commencement of employmentRemuneration and Hours of WorkMarket-related salary, taxable medical aid allowance and pension fund contributionShift-based position, including weekends and public holidays
https://www.jobplacements.com/Jobs/H/Hotel-Receptionist-Relief-Night-Audit-1264952-Job-Search-02-23-2026-04-00-41-AM.asp?sid=gumtree
2d
Job Placements
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Purpose of the Role: To provide professional front office service to local and international guests, manage daily operations, and ensure accurate revenue balancing while delivering an exceptional guest experience.Key Responsibilities Include but Are Not Limited To:Handling email requests in a professional and efficient mannerResponding to guest enquiries courteously and effectivelyManaging guest check-ins and check-outsOperating the switchboard and directing calls appropriatelyManaging restaurant bookings and hotel reservationsOperating the hotels Property Management System (OPERA Cloud)Managing guest accounts and ensuring accurate billingPerforming daily pit checks during each shiftResolving guest complaints promptly and professionallyMaintaining full knowledge of room categories and property layoutMaintaining knowledge of all hotel offerings and servicesLiaising effectively between departments to ensure seamless service deliveryAssisting with balancing the daily revenue reportCriteriaPost-matric hotel school qualification advantageousAt least 2 years experience within a five-star establishmentComputer literate & and operating OPERA Cloud Property Management SystemExcellent communication skillsStrong numeracy skillsHigh level of English proficiencyMotivated, enthusiastic and energeticTeam player with a positive attitudeWillingness to work shiftsAbility to work under pressureOwn transportMust reside in or near the Cape Town Southern Suburbs at commencement of employmentRemuneration and Hours of WorkMarket-related salary, taxable medical aid allowance and pension fund contributionShift-based position, including weekends and public holidays
https://www.jobplacements.com/Jobs/H/Hotel-Receptionist-1264951-Job-Search-02-23-2026-04-00-41-AM.asp?sid=gumtree
2d
Job Placements
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Key Responsibilities:- Manage end-to-end sales invoicing, ensuring accuracy and compliance with company policies.- Oversee accounts receivable, including reconciliations, payment allocations, and follow-ups on outstanding balances.- Maintain accurate financial records across accounting and reservation systems.- Prepare receivables reporting and support cash flow management.- Assist with bank reconciliations, month-end processes, and overall financial compliance.Requirements:- Proven experience in accounts receivable, invoicing, or a similar finance role.- Experience in the travel industry is highly preferred but not essential- Proficiency in accounting software (Microsoft Dynamic Business Central preferred but not required).- Strong numerical skills and attention to detail.- Excellent communication and customer service skills.- Ability to work independently and meet deadlines in a high-volume environment.- Strong organisational and problem-solving abilities. Proficiency in Microsoft Office (Excel) and GoogleSheets.Thank you for your interest. If you do apply for this opportunity, but do not hear from us within two weeks, please assume that your application has not been successful on this occasion.
https://www.jobplacements.com/Jobs/A/Accounts-Receivables-Clerk-1262314-Job-Search-02-13-2026-04-21-21-AM.asp?sid=gumtree
12d
Job Placements
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I am a dedicated and reliable hospitality professional with 20+ years’ experience in hotel and private housekeeping management . I am currently seeking immediate employment within the hospitality industry.I have worked in 4-star establishments and am well-versed in daily hotel operations, guest services, and reservations management.Key Experience & Skills:Front Office & Guest RelationsCheck-in / Check-out proceduresReservations & Email CorrespondenceBooking systems: NightsBridgeCashiering & Front Office cash handlingSupervising housekeeping and staffBreakfast preparation and services Duty Management & daily operationsHigh service standards & attention to detailStrong communication and problem-solving skillsPrevious Roles Include:Manager – Central beach villas, Camps BayButtler – Green point Housekeeping / All-Rounder – Stellenbosch I am a fast learner, professional, well-spoken, and work well both independently and in a team. I take pride in delivering excellent guest experiences and maintaining high hospitality standards. Based in Cape Town Available immediately Willing to relocate Email: liliswakalikokha@gmail.com Contact: 0731835855 Leonard
17d
City Centre1
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Duties: Creating and providing the WOW experience for the hotels guestUnder the general guidance of the Butler Supervisor, assists in all aspects of overall hotel operations which includes reservations, reception, concierge, travel desk, library, bell desk, business centre, guest relations, in room dining and private bar, as outlined in the SOP. Inspects and monitors all areas of the department to ensure the highest quality assurance standards and promotes the desired work culture among all team members. Handle telephone calls professionally and in accordance with departmental standards.Ensure the smooth day-to-day functioning of the outlet.Look into the day-to-day reservations of the lounge and restaurant bookings, guest movement and activities.Oversee all procedures and daily activitiesMaintains an effective system of recording guest history, preferences and other guest related data in Amadeus.Ensure that all the operational standards set for all the equipment & processes are followed.Ensure no beverage or mini-bar stock item ever reaches its expiry dates.Support various integrated activities during low and high-volume periods.Ensure that the lounge is properly set up with the required mise-en-place.Knowledge of menu to aid up-selling.Ensure proper billing of tables or room.Ensure adherence to service and clearance procedures.Actively participate in all the training programmesTo remit cash & sales summary at the end of every shift.Control cost by minimising wastage & breakage.Ensures adequate stock of the operating supplies as per the re-ordering levels.Constantly innovate and improve the processes of the department for guest delight.Ensure the cleanliness and correct storage, handling and inventory of all items of stock and equipment.Enabling and adherence of the principles and work practices detailed under HACCPEnsure all reports, registers and logbooks are updated.Coordinates with the Front Desk regarding these events on a weekly basis.Knowledge on hotel events, activities and promotions.Monthly stock & utensils inventory.Plans and prepares requisition systematically for food and beverage supplies and arranges its pick-up and organised storage.Daily breakfast, afternoon tea and cocktail hour food request and buffet set up.Take guest orders (telephonically or in room) and ensure proper execution of the same.Ensure all guest requests are attended to promptlyPersonally enquire & ensure complete guest satisfaction.Handles minor guest complaints and / or refers them to the Butler Supervisor / F&B Management for appropriate action.Helps maintain an effective guest history system by reporting to the Butler Supervisor any additional information about guests preferencesAnticipate po
https://www.jobplacements.com/Jobs/B/Butler-1260677-Job-Search-02-09-2026-10-14-54-AM.asp?sid=gumtree
16d
Job Placements
1
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Hotel / Lodge Industry Cape TownA well-established luxury hotel and lodge group based in Cape Town is seeking an experienced Accounts Receivable Controller to join their finance team. This role requires strong knowledge of hospitality billing, guest accounts, and collections, with the ability to manage the full debtors function in a fast-paced hotel or lodge environment.â? ï¸ Hotel or lodge industry experience is essential. Applications without hospitality experience will not be considered.Key ResponsibilitiesFull responsibility for the accounts receivable (debtors) functionAccurate processing of guest, agent, and corporate invoicesManaging age analysis and ensuring timely collectionsAllocating payments and reconciling debtor accountsSending statements and following up on outstanding balancesResolving billing discrepancies and guest/agent queriesLiaising with front office, reservations, and operations teamsEnsuring compliance with internal controls and hospitality finance proceduresAssisting with month-end reporting and auditsMinimum Requirements24 years experience in Accounts ReceivableProven experience in the hotel or lodge industry (non-negotiable)Strong understanding of hospitality billing, reservations, and guest accountsAdvanced Excel skills (Pivot Tables, VLOOKUP, SUMIF)Experience with hospitality PMS systems (Opera, Protel, Benson PMS advantageous)Strong attention to detail and excellent follow-up skillsConfident communicator with a professional approach to collectionsAbility to work independently and manage deadlinesLocation & Work StyleBased in Cape TownFull-time, in-office role
https://www.jobplacements.com/Jobs/A/Accounts-Receivable-Controller-1259027-Job-Search-02-04-2026-04-24-59-AM.asp?sid=gumtree
21d
Job Placements
1
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This position sits at the heart of a boutique hospitality environment, ensuring that all revenue streams, guest accounts, and financial reconciliations are handled with precision and professionalism. The role is critical in maintaining trust between the property, its guests, and its partners, while safeguarding the accuracy of financial records.Core Criteria:24 years experience in hospitality finance, reservations billing, or debtor controlConfident handling reconciliations across PMS, POS, and banking systemsStrong grasp of rate structures, commissions, and voucher systemsAdvanced Excel skills (Pivot Tables, LOOKUPS, SUMIFS)Familiarity with Benson or similar PMS platforms is a plusPrecision, accuracy, and a sharp eye for detailClear communication style and professional demeanorSelf-motivated, reliable, and able to manage responsibilities independently
https://www.jobplacements.com/Jobs/A/Accounts-Receivable-Controller-1258224-Job-Search-02-02-2026-10-10-41-AM.asp?sid=gumtree
23d
Job Placements
1
Financial AccountantMarket-related PackageCape Town(hybrid)Role OverviewAn established organisation in the renewable energy sector is seeking a detail-oriented and technically strong Financial Accountant to join its Corporate Finance team. The role forms part of the Controllership function and works closely with Financial Performance, Project Finance (Middle Office), and operational teams.The successful candidate will be responsible for maintaining accurate, complete, and timeous accounting records in compliance with IFRS and internal accounting policies, supporting reliable financial reporting across operating companies and project entities under construction.Key Responsibilities Accounting & Financial ReportingPrepare and review accounting entries across Treasury, Accounts Payable, Accounts Receivable, Intercompany, Fixed Assets, Payroll, and General Ledger.Prepare payment journals for approval by the Financial Controller.Perform month-end, half-year, and year-end close activities.Prepare and resolve balance sheet and account reconciliations.Prepare closing journals, provisions, reserves, and impairment calculations in line with IFRS.Analyse actuals to ensure completeness and accuracy.Prepare regular management accounts and corporate reporting submissions.Assist with the preparation and review of Annual Financial Statements prepared by external accountants.Support internal and external audit processes.Financial ProcessingAccurately capture and maintain financial data to ensure data integrity.Capture and reconcile bank statements within the accounting sy
https://www.executiveplacements.com/Jobs/F/Financial-Accountantrenewable-energy-1260189-Job-Search-02-06-2026-11-00-15-AM.asp?sid=gumtree
19d
Executive Placements
2
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Clean Supreme – Quality Cleaning You Can Rely On!Book Your March Cleaning NowMarch is the perfect time for a fresh start. Whether you need a deep clean, routine maintenance, or move-in/move-out service, we’re here to help.Reserve your spot now and step into a cleaner, brighter space next month.Message us today to schedule your March cleaning.Contact - 082 389 8429Email - admin@cleansup.co.zaWe are a professional cleaning service providing reliable, flexible, and high-quality residential and short-term rental cleaning solutions. Our business operates by assigning trained domestic workers to cleaning jobs as they arise. All domestic workers are employed by us and dispatched to clients’ properties to complete the required cleaning services efficiently and professionally.We do not supply cleaning materials; clients are expected to provide their own cleaning products and equipment. This allows us to tailor each service to the client’s preferences while keeping our services cost-effective. However, we can supply cleaning materials at a cost of R50.Most of our services are structured as once-off or short-term cleaning visits, where the domestic worker arrives, completes the cleaning, and leaves upon completion. These services typically range from 2 to 5 hours, depending on the size of the property and the level of cleaning required. For clients requiring more extensive assistance, we also offer full-day housekeeping services at a higher rate.Our Services IncludeStandard Cleaning (4–5 hours)Routine cleaning suitable for houses, flats, and apartments. This includes general tidying, cleaning of living areas, kitchens, bathrooms, and bedrooms.Deep CleaningA more detailed and intensive cleaning service ideal for first-time clients, move-ins, move-outs, or properties requiring extra attention.All deep cleans we supply cleaning materials.Full-Day HousekeepingA full-day service where a domestic worker remains on-site for the entire day to assist with comprehensive cleaning and household tasks.Short-Term Rental & Airbnb Cleaning (2 hours)Quick, efficient cleaning services designed for Airbnb properties and short-term rentals, ensuring the space is guest-ready between bookings.Our ApproachWe focus on flexibility, professionalism, and convenience. Once a booking is confirmed, we assign a suitable domestic worker to the job and ensure they arrive on time to complete the service as agreed. Our goal is to provide dependable cleaning solutions that fit the needs of homeowners, landlords, and short-term rental hosts without requiring long-term commitments.
7d
Other1
The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of The Silo Hotel.Provide guests with information about attractions, facilities, services and activities around Cape Town.Arrange events, excursions, transportation etc. upon request from our guests.To ensure that all standards and procedures are fully known and followed.Stay current and up to date with all hotel services as well as daily VIP requests and special events.Welcoming all Guests upon arrival; Engaging with them throughout their stay; Escorting departing guests to the door on their last day.Dealing with Guest queries and arranging assistance where necessary.Constant monitoring of Opera and Guest profiling and ensure our team are updating required information: nationalities, address, remarks, preferences, etc.Ensuring day-to-day Guest services such as wake-up calls, room service etc.; all handled timeously and accurately.Operate Dineplan to make and update dining reservations for all outlets. Capture guest details correctly and ensure confirmations are sent.Answer and screen all incoming calls and deal with individual requests, messages and queries from Guests.Assist with ad hoc duties as requested by colleagues and Management if within reason and person’s capabilities.REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSCandidates with a Diploma in Hospitality Management will be given preference1+ years’ experience in Guest Relations / Guests Service experience in a 5* EnvironmentA strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, PowerPoint and OutlookStrong organizational skills and ability to multitaskPresentable and well groomedTop knowledge of The Silo Hotel, our Guests, Cape Town and surrounding areasAbility to work long hours, day and night, including weekends and holidaysAbility to work accurately under pressureExceptional verbal and written communication skills in English are essential; additional languages are a plusExceptional attention to detail, hardworking and a passion for people and hospitalityA passion to learn, teach and drive improvement in employeesInternational experience in a similar environment and travel experience will be advantageousOwn transport a plus It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--The-Silo-Hotel-1260344-Job-Search-02-09-2026-01-00-17-AM.asp?sid=gumtree
16d
Job Placements
1
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Minimum Requirements:Grade 12 / Matric equivalent (with bookkeeping, accounting or mathematics as subjects)An Accounting or Financial Qualification from a Tertiary Institution will be advantageousMinimum of 3 years working experience in a financial administration environmentUnderstanding of accounting principlesPrevious budgeting experienceUnderstanding of and experience with forexA working knowledge of Accpac is advantageousHigh level of computer literacy (MS Excel, MS Word, MS Outlook, Internet)Excellent communication and interpersonal skillsDetail-orientated, with strong organizational skillsAnalytical and effective problem-solving skills Responsibilities include (but not limited to):Management of Units funds and reportingRun and analyse monthly internal management reportsAssisting in collecting budget data for preparing Budget Proposals for Research ProjectsPrepare monthly/quarterly/annual financial reports as per external funder requirements when requiredMonitor the units budgets and expenditureEnsure all funds are reviewed on a regular basis and irregularities and potential problems are reportedAssist with budget compiling for external grant applicationsExpense tracking processingTimesheets monthly processingReceive purchase order request from relevant parties and ensure that approval is obtainedCommunicate with all vendors regarding outstanding deliveries and payment procedurePetty cash management for department.Assist on all finance ad-hoc assignments.Additional Information:12-month Fixed Term ContractWorking hours: 40 hours per week, Monday to FridayThis position will be based in Mowbray, Cape TownClosing Date: 27 February 2026 Only shortlisted candidates will be contacted. Should you not receive a response within 30 days of the closing date, please consider your application unsuccessful. EMPLOYMENT EQUITY STATEMENTThe University of Cape Town Lung Institute is committed to equity in our employment practices and reserves the right not to appoint. The selection process will be guided by the Employment Equity Plan and Targets of the University of Cape Town Lung Institute (Pty) Ltd. POPIA STATEMENTPlease note that when applying for any position, reference checks will be completed, and personal information defined in the protection of personal information. Act 4 of 2013 will be processed. In applying for this position, applicants will be deemed to have consented to such processing as defined in the policy statement. *Please Note: This Position is not on UCT Conditions of Service.https://www.jobplacements.com/Jobs/F/Finance-Administrator-1261337-Job-Search-02-11-2026-04-05-41-AM.asp?sid=gumtree
14d
Job Placements
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Duties: Set up and manage Block-Booking Allotments in collaboration with the GMO.Recommend and manage alternative suppliers / products that align with company requirements.Maintain Block-Bookings for Series and ADHOC groups and update allotment grids.Monitor and manage Block-Booking inventory, ensuring updates for both FIT and ADHOC bookings.Ensure adherence to cancellation policies.Provide booking statuses upon request for tour block-bookings.Inform Groups & Product departments of any supplier changes (e.g., closures, renovations).Assist the department with Product-related requestsNotify Consultants and follow up on supplier deposit payments.Cancel services before release dates as per tour availability and update grids.Negotiate with suppliers with strict policies before incurring charges.Cancel suppliers for unconfirmed tours and update grids.Ensure duplicate or unwanted suppliers are cancelled.Arrange extra services as required (e.g., restaurant reservations, activities like kayaking).Book tour extensions Quoting Support Prepare supplier rate comparisons for the current vs. previous year, including increase ratios.Evaluate rate increases and provide a comparative analysis to Management.Assist in negotiating supplier rates with the Product department to secure better pricing.Input contracted rates into Tour Quoting and Invoice Calculation Templates. Others Attend Team Meetings and provide Daily Reports to Team Leader/s and Director/s.Maintain a clear, concise, and effective communication style with clients, Management, and the team.Attend industry events, trade shows, and networking opportunities to promote the company. Requirements: Diploma or degree in Tourism, Hotel Management or Events Management.Minimum of 5 years of experience in Group Travel or Hotel Reservations.In-depth knowledge of South Africa as tourism destinationsProven ability to manage complex bookings and to handle pressure and tight deadlines.Ability to work extended hours when necessary to meet the demands and high pressure of the Travel Industry.A proactive, problem-solving attitude and ability to work independently as well as part of a team.Strong communication and organizational skills, with an ability to manage multiple tasks efficiently.Ability to establish and maintain effective working relationships with both clients and suppliers.Advanced knowledge of Microsoft Office and proven track record in use thereof.Knowledge of Tourplan is of advantage Benefits Compet
https://www.jobplacements.com/Jobs/R/Reservations-Agent-1256566-Job-Search-01-28-2026-00-00-00-AM.asp?sid=gumtree
1mo
Job Placements
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Duties: Ensure that the reception functions related to all guest touch points are performed according to standards, including guest interaction, hosting duties and administrative tasks.Ensure that the Reception and Guest Relations team obtains all required reservation information prior to arrival and follows up on arrival details on the day.Oversee the meeting and greeting of guests, and the guest arrival experience including all amenities, welcome and check-in.Oversee the guest departure experience, including payment of the account and obtaining keys where applicable, check out, lunch packs, and farewell.Ensure that guests are being offered information regarding all services, accommodation and facilities.Ensure ultimate guest relations in the lodge, ensuring that the personal attention level is maintained.Be present for the hosting of meals when required.Ensure that periodic room checks and checks of the guest areas are conducted, ensuring that Ensure that housekeeping standards are maintained.Ensure that Maintenance issues are tracked and communicated with the Maintenance department to ensure a swift follow up.Ensure that the guest database is updatedEnsure that administrative functions are performed accurately and according to standards, including completing and updating the day sheet, ensuring that pending transactions and outstanding balances in PANstrat are cleared on the day, correct billing and invoicing, Reception reports.Assist in the effective planning, supervision and hosting of onsite activitiesEnsure effective communication of reservation information and guest preferences / dietary requirements to all departments prior to arrival and throughout the stay.Ensure effective communication within the company and property as well as with third partiesEnsure that information on multi-property guests is sent timeously.Ensure all guest complaints are reported to your Head of Department / Management immediately.Ensure that all items of equipment are correctly cleaned and stored.Coordinate an effective and efficient payroll management / resource allocationEnsure the stock control, stock take, and requisition procedures are strictly followed according to par levels and property and company standards, ensuring accuracy.To follow, monitor, manage, train, review and implement performance standardsEnsure that departmental operations and training manuals are prepared and updated. Requirements: Grade 12A formal qualificationManagement experience in Guest Relations / FOH in a 5* hotel / hospitality environment.Sound knowledge of MS Office Suite.PAN Hospitality knowledge will be an advantageExperience with the highest level of customer service in a luxury environment.Knowledge on the operation of in-room equipment and appliances.
https://www.executiveplacements.com/Jobs/G/Guest-Relations-Team-Lead-1198717-Job-Search-06-30-2025-04-02-14-AM.asp?sid=gumtree
8mo
Executive Placements
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