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Results for hotel jobs in "hotel jobs" in Cape Town in Cape Town
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Reservations ManagerLead our reservations team to maximize room revenue at a world-class hotel. Reporting to the Revenue Manager , you will manage a team of 11, including a supervisor, to drive sales and ensure exceptional service. Key Duties:Manage the full reservation process, from inquiries to booking confirmations.Oversee rooms merchandising for Hotel and prepare occupancy forecasts to achieve revenue targets.Lead, train, and manage your teams performance.Ensure a superior customer experience and handle escalated guest issues.Maintain data standards and compliance with company policies and legislation like POPI.You Will Need:A 3-Year Hotel School Diploma.5 years of experience in reservations or rooms management ; supervisory experience is an advantage.Working knowledge of Opera suite and Ideas.Strong leadership, analytical, and customer service skills. Apply today to join a leading brand in hospitality!
https://www.jobplacements.com/Jobs/R/Reservations-Manager-1265465-Job-Search-02-24-2026-04-08-05-AM.asp?sid=gumtree
2d
Job Placements
1
Purpose of the Role: To provide professional front office service to local and international guests, manage daily operations, and ensure accurate revenue balancing while delivering an exceptional guest experience.Key Responsibilities Include but Are Not Limited To:Handling email requests in a professional and efficient mannerResponding to guest enquiries courteously and effectivelyManaging guest check-ins and check-outsOperating the switchboard and directing calls appropriatelyManaging restaurant bookings and hotel reservationsOperating the hotels Property Management System (OPERA Cloud)Managing guest accounts and ensuring accurate billingPerforming daily pit checks during each shiftResolving guest complaints promptly and professionallyMaintaining full knowledge of room categories and property layoutMaintaining knowledge of all hotel offerings and servicesLiaising effectively between departments to ensure seamless service deliveryAssisting with balancing the daily revenue reportCriteriaPost-matric hotel school qualification advantageousAt least 2 years experience within a five-star establishmentComputer literate & and operating OPERA Cloud Property Management SystemExcellent communication skillsStrong numeracy skillsHigh level of English proficiencyMotivated, enthusiastic and energeticTeam player with a positive attitudeWillingness to work shiftsAbility to work under pressureOwn transportMust reside in or near the Cape Town Southern Suburbs at commencement of employmentRemuneration and Hours of WorkMarket-related salary, taxable medical aid allowance and pension fund contributionShift-based position, including weekends and public holidays
https://www.jobplacements.com/Jobs/H/Hotel-Receptionist-1264951-Job-Search-02-23-2026-04-00-41-AM.asp?sid=gumtree
2d
Job Placements
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Purpose of the Role: To deliver professional front office service to local and international guests while supporting night audit functions, including accurate revenue balancing and reporting.Key Responsibilities Include but Are Not Limited To:Handling guest check-ins and check-outs efficientlyManaging email requests and guest enquiries professionallyOperating the switchboard and directing callsManaging restaurant bookings and hotel reservationsOperating OPERA Cloud Property Management SystemManaging guest accounts and ensuring billing accuracyResolving guest complaints effectivelyPerforming daily pit checks during shiftsAssisting with balancing daily revenue reportsPerforming night audit duties when required, including reconciliation of accountsEnsuring accurate financial reporting and end-of-day proceduresMaintaining full knowledge of room categories, property layout, and hotel offeringsLiaising effectively between departments to ensure operational flowCriteriaGrade 12 with a post-matric hotel school qualification advantageousAt least 2 years experience within a five-star establishmentPrevious night audit experience advantageousComputer literate & and proficient in Operating OPERA CPMS (or similar)Strong numeracy and reconciliation skillsExcellent communication skillsHigh level of English proficiencyMotivated, reliable and detail-orientedTeam player with a positive attitudeWillingness to work shifts, including night shiftsAbility to work under pressureOwn transportMust reside in or near the Cape Town Southern Suburbs at commencement of employmentRemuneration and Hours of WorkMarket-related salary, taxable medical aid allowance and pension fund contributionShift-based position, including weekends and public holidays
https://www.jobplacements.com/Jobs/H/Hotel-Receptionist-Relief-Night-Audit-1264952-Job-Search-02-23-2026-04-00-41-AM.asp?sid=gumtree
2d
Job Placements
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The Silo Hotel’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of The Silo Hotel.Provide guests with information about attractions, facilities, services and activities around Cape Town.Arrange events, excursions, transportation etc. upon request from our guests.To ensure that all standards and procedures are fully known and followed.Stay current and up to date with all hotel services as well as daily VIP requests and special events.Welcoming all Guests upon arrival; Engaging with them throughout their stay; Escorting departing guests to the door on their last day.Dealing with Guest queries and arranging assistance where necessary.Constant monitoring of Opera and Guest profiling and ensure our team are updating required information: nationalities, address, remarks, preferences, etc.Ensuring day-to-day Guest services such as wake-up calls, room service etc.; all handled timeously and accurately.Operate Dineplan to make and update dining reservations for all outlets. Capture guest details correctly and ensure confirmations are sent.Answer and screen all incoming calls and deal with individual requests, messages and queries from Guests.Assist with ad hoc duties as requested by colleagues and Management if within reason and person’s capabilities.REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSCandidates with a Diploma in Hospitality Management will be given preference1+ years’ experience in Guest Relations / Guests Service experience in a 5* EnvironmentA strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, PowerPoint and OutlookStrong organizational skills and ability to multitaskPresentable and well groomedTop knowledge of The Silo Hotel, our Guests, Cape Town and surrounding areasAbility to work long hours, day and night, including weekends and holidaysAbility to work accurately under pressureExceptional verbal and written communication skills in English are essential; additional languages are a plusExceptional attention to detail, hardworking and a passion for people and hospitalityA passion to learn, teach and drive improvement in employeesInternational experience in a similar environment and travel experience will be advantageousOwn transport a plus It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A
https://www.jobplacements.com/Jobs/G/Guest-Relations-Officer--The-Silo-Hotel-1260344-Job-Search-02-09-2026-01-00-17-AM.asp?sid=gumtree
16d
Job Placements
1
Job Responsibilities: The successful candidate will report to the Area Sales Manager Food Service.Develop and execute strategic sales plans achieve volume, revenue, and market share targets in your assigned area.Manage a portfolio of existing customers and build new business with restaurants, hotels, caterers, cafes, and institutional clients.Drive sales to achieve company objectives; sales volumes and pricing targets across the basket of products given by your Area Sales Manager.Manage relationships with foodservice clients (national & regional) including restaurants, hotels, QSRs, catering companies, and institutional clients.Provide input and support to sales forecasting, waste management and logistical supply chain processes to ensure on time delivery is achieved.Compile weekly and monthly feedback reports to ASM with supporting analysis and interpretationJob Requirements: The ideal candidate will have a relevant tertiary qualification. (Would be an added advantage)Sales experience in Food Service FMCG, dealing with national regional clients, with a successful track record of interaction, will be required.Ability to work independently in a self-disciplined manner to meet objectives and contribute effectively as part of a team.Must be willing to travel.Be highly skilled in communication and negotiation and ensure service excellence is always executed in a proactive manner.Strong organizational and reporting skills, with attention to detail.The ability to work collaboratively within a team to drive collective success.Results-oriented mindset with strong planning and time management skillsValid drivers license and willingness to travel locally
https://www.jobplacements.com/Jobs/S/Sales-Representative-1203698-Job-Search-07-16-2025-04-37-51-AM.asp?sid=gumtree
7mo
Job Placements
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Receptionist & Back-Up Therapist Purpose of the PositionUnder the general direction of the Spa Manager and within the limits of the hotel’s policies and procedures, the Receptionist & Back-Up Therapist is responsible for delivering exceptional guest service at the spa reception while providing professional spa treatments when required. The role ensures smooth daily operations and an outstanding spa experience for all guests.Reporting ToSpa ManagerMain Duties & Responsibilities Reception DutiesWelcome guests warmly and professionally upon arrival.Manage bookings, appointments, and guest enquiries (telephonic and in person).Handle payments, cash-ups, and retail sales.Promote spa treatments, packages, promotions, and retail products.Maintain accurate guest records and appointment schedules.Ensure reception and retail areas are clean, organized, and inviting.Therapist Duties (Back-Up Role)Perform a variety of spa treatments including:MassagesFacialsBody treatmentsManicures and pedicuresWaxing and other services as requiredConduct professional consultations to understand guest needs and preferences.Ensure guests feel relaxed, comfortable, and satisfied throughout their spa experience.Maintain high hygiene and safety standards at
https://www.jobplacements.com/Jobs/S/Spa-Receptionist-Back-up-Therapist-1262407-Job-Search-02-13-2026-05-00-15-AM.asp?sid=gumtree
12d
Job Placements
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Manages the day to day delivery of the food production operation and culinary team within a specific outlet with the objectives of delivering quality culinary products,maximising revenue through controlling operational efficiencies and productivities,operating equipment and stock, in line with Company standards.Requirements:3-Year Culinary Diploma or equivalent National Culinary Qualification at a Diploma levelMembership with South African Chefs Association and other relevant culinary accreditation5-6 years experience and track record in a similarly graded hotel / restaurant kitchen environment of which at least 2 years experience must have been as a chef de partie
https://www.jobplacements.com/Jobs/S/Sous-Chef-1196120-Job-Search-06-20-2025-04-06-26-AM.asp?sid=gumtree
8mo
Job Placements
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Groups Reservations AgentPepperclub Hotel, Cape TownReports to: Reservations ManagerPepperclub Hotel is recruiting a confident, detail-driven Groups Reservations Agent to join our 5-star team. This role suits someone who thrives on complexity, manages volume calmly, and takes full ownership of group and series bookings from enquiry to arrival.About the RoleYou will manage the full groups reservations lifecycle including enquiries, quotations, room blocks, rate management, payment follow-ups, and arrival preparation. The role requires high accuracy, disciplined follow-up, and strong coordination across departments to ensure a seamless guest and operational experience.Guest Experience & Communication• Handle group enquiries via email, calls, and WhatsApp within required turnaround times• Deliver clear, professional communication aligned to 5-star and LQA standards• Build confidence with agents, corporates, and organisers through accurate quoting• Prepare arrival correspondence and group check-in packs at least seven days prior to arrivalReservations Processing• Create, manage, and update group and series room blocks accurately in Opera• Capture all bookings with complete notes, traces, and contractual details• Actively follow up on all quotations to maximise conversion and revenue• Manage group, series, corporate, government, and agent bookings• Action daily reports including new bookings, amendments, cancellations, and overbookings• Maintain and update the Daily Quote SheetFinance & Documentation• Send quotations, invoices, and payment links timeously• Follow up on deposits and outstanding balances• Ensure correct allocation of deposits, vouchers, and payments• Process refunds and future-use credits within required timeframes• Maintain accurate group files and supporting documentationOperational Coordinationhttps://www.jobplacements.com/Jobs/G/Groups-Reservations-Agent-1262405-Job-Search-02-13-2026-05-00-15-AM.asp?sid=gumtree
12d
Job Placements
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Are you comfortable managing staff? Do you have the ability to get to work in the middle of Cape Town Centre? Do you have drive and a great work ethic? I dont need experience as such for this role but I need a LEADER - someone who learns quickly and can take control. Dedicated and willing to learn. Salary of R10 000.00 No nights -only day shifts. This is a very special position for a very special person - you must be a strong communicator!
https://www.jobplacements.com/Jobs/T/Trainee-Restaurant-Manager-1261291-Job-Search-02-11-2026-03-00-15-AM.asp?sid=gumtree
14d
Job Placements
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