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Our client is renowned for delivering sophisticated escapes and creating exceptional guest experiences. Their growing portfolio within the luxury hospitality industry presents exciting career opportunities for positive, vibrant, and energetic individuals. The ideal candidate will thrive in this role by demonstrating flexibility, the ability to multitask efficiently in a fast-paced environment, and exceptional attention to detail. Strong organisational skills, coupled with the capacity to learn quickly and adapt to a dynamic workplace, are key to success in this position.Main ResponsibilitiesEnsure world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented.Daily checks on public areas, rooms and all guest facilities to uphold the highest standard of experience for our guests and enforcing the standards of cleanliness.Monitor the daily guests journey from welcome to departure and all touchpoints in between with continuous improvement top of mind.Daily and project specific liaising with the Maintenance Department to ensure that urgent items are attended to timeously and project timelines are adhered to.Collaborate with the Management Team to ensure all guest-related policies, processes, and standards are complete, documented, and effectively guide hotel activities.Maintain full oversight of daily arrivals, departures and special requests ensuring that the various departments within the Hotel deliver the set-out standard.Ensure to drive the weekly forecast planning with the team to not only meet but exceed the guests expectations.Attend daily, weekly and monthly meetings as required to ensure that you are always on top of all developments within your team and the bigger organisation.Have detailed knowledge of all Front Office, Housekeeping and F&B procedures to ensure that constant evaluation and on the job-training is given to maintain the highest standard of performance within the teams.In conjunction with the HR Manager, support the selection and onboarding of competent employees who reflect a high degree of service orientation and professionalism.Work with Department Leaders to implement practices that support the continuous development of team leaders and employees.Provide timely feedback and conduct probationary and performance appraisals for the hotel team according to required standards.Enforce discipline where necessary according to the Code of Conduct.Be a daily mentor to all team members by giving the necessary guidance and training required for each to excel.Work with third-party suppliers to ensure excellent service to both the organization and the guests.Prep https://www.jobplacements.com/Jobs/H/Hotel-Manager-1255597-Job-Search-1-26-2026-4-56-39-AM.asp?sid=gumtree

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Bo-Kaap

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Our client is renowned for delivering sophisticated escapes and creating exceptional guest experiences. Their growing portfolio within the luxury hospitality industry presents exciting career opportunities for positive, vibrant, and energetic individuals. The ideal candidate will thrive in this role by demonstrating flexibility, the ability to multitask efficiently in a fast-paced environment, and exceptional attention to detail. Strong organisational skills, coupled with the capacity to learn quickly and adapt to a dynamic workplace, are key to success in this position.Main ResponsibilitiesEnsure that world-class service is consistently delivered to all guests across the hotel, as measured by online reputation metrics and direct guest feedback.Work with the relevant teams to ensure that policies, processes, and standards directly impacting guest safety, security, and preferences are effectively implemented.Monitor the usage of equipment and consumption of stock, ensuring efficiency and minimizing waste.Develop, implement, and monitor systems that capture and communicate guest preferences without compromising their privacy.Attend daily, weekly and monthly meetings as required to ensure that you are always on top of all developments within your team and the bigger organisation.Have detailed knowledge of all Front Office, Housekeeping and F&B procedures to ensure that constant guidance is provided.Create an environment that fosters positive employee engagement and commitment to their roles.Provide timely feedback and conduct performance appraisals for the hotel team according to required standards.Enforce discipline where necessary according to the Code of Conduct.Work with third-party suppliers to ensure excellent service to both the organization and the guests.Prepare and propose the annual budget, working closely with finance and purchasing to ensure inventory and par stock levels support consistent quality service.Manage department rosters, attendance and leave balances to control staffing costs.Monitor Night Auditors and ensure that they are maintaining the correct standards and procedures that accurate financials are captured daily.Reconciliation of all floats to be checked on a regular basis to rule out any discrepancies. Regularly train on all SOPs and ensure that the team is up to date with all relevant procedures.Notice and communicate opportunities for quality improvement, ensuring followthrough on implementation.Ability to confidently operate within a fast-paced and challenging environment.Effective complaint handling.Demonstrate exceptional team leadership and management skillsSuperior communication and interpersonal skillsFinancial acumenPersonal and professional integrity of the highest standard.Minimum of 5 years experience in hotel management or a similar lead https://www.jobplacements.com/Jobs/A/Assistant-Hotel-Manager-1255795-Job-Search-1-26-2026-7-42-24-AM.asp?sid=gumtree

Job Placements

Bo-Kaap