Call Centre Jobs in Southern Suburbs

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Southern Suburbs
Call Centre Jobs
CategoryCall Centre Jobs
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- Call Centre Jobs3
LocationSouthern Suburbs
- South Africa
- Western Cape
- Southern Suburbs3
- Lansdowne1
- Other2
Job TypeAny
- Full-Time3
Advertised ByAny
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Employment EquityAny
- EE/AA1
- Non EE/AA2

Results for Call Centre Jobs in Southern Suburbs in Southern Suburbs

Call centre

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DescriptionBasic salary R8000 DEBT REVIEW CONSULTANTS WANTED – ATHLONE Join our growing team based in Athlone CBD Requirements: 6 months debt review experience Sales driven to make targets Knowledge of NCR debt review processes What We Offer: Basic salary: R8 000 - R10 000 Weekly incentives R2000 Location: AthloneStart : 1st April If you meet the requirements send a Whatsapp to 0634529149 with the following format :Your Name :Debt Review experience :Contact number :If you don't follow the above format, unfortunately you wont be contacted.

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Debt Review Sales Agents Needed

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Call Center sales agents needed in debt review Must be willing to start immediately Must have at least 1 year experience in debt review sales Very competitive salary and commission WhatsApp 078 296 9525

1mo

Lansdowne

Debt Review Consultant

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Basic salary R8000 DEBT REVIEW CONSULTANTS WANTED – ATHLONE Join our growing team based in Athlone CBD Requirements: 6 months debt review experience Sales driven to make targets Knowledge of NCR debt review processes What We Offer: Basic salary: R8 000 - R10 000 Weekly incentives R2000 Location: AthloneStart : 1st April If you meet the requirements send a Whatsapp to 0634529149 with the following format :Name :Debt Review experience :Contact number :If you don't follow the above format, unfortunately you wont be contacted.

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Ads in other locations

Call Centre /Collections Supervisor - Northern Sub

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My client a leading and well-known company based in Cape town requires the services of a Call Centre / Collections Supervisor as soon as possible.Main function of this position is to maximise collections, manage/reduce the arrears, and minimise losses to the Company. In addition, this position focusses on coaching, mentoring & training the Collection Agents and monitoring their performance to set targetsKey Results Areas CollectionsEnsure effective execution of approved collection strategies and develop and implement operating plans to support these strategies.Set and drive team and individual monthly, weekly, and daily targets and KPIs to effectively manage performance levels.Ensure that Collectors negotiate effectively with customers in line with payment amount as per terms of mandated campaigns.Set monthly collection incentives.Identify & resolve system queries relating to collections & debtors book.Ensure effective queue management.Drive the resolution of FPDs, Trace and PC queues via the branches.Conduct regular QA audits per Agent and develop action plan to improve performance.Ensure that weekly and monthly performance reviews are conducted, and action plans formulated to improve performanceExternal CollectionsEnsure unresolved outstanding balances are promptly handed over to the External Debt Collectors.Monitor and measure progress made with collection matters that are handed over.Resolve queries from External Debt Collectors timeously.Generate monthly external vendor invoices for sign-off by the Department HeadOptimization of work processesBe the escalation point for complaints and regulatory referrals and assist in the timely resolution of customer queries.Follow up, collaborate, and build partnerships with internal stakeholders (BMs, Sales, Credit Clerks & Service Specialist) to achieve shared objectives.Design and document internal credit collection processes.Improvement / Innovation https://www.jobplacements.com/Jobs/C/Call-Centre-Collections-Supervisor-Northern-Suburb-1276063-Job-Search-3-27-2026-12-14-30-PM.asp?sid=gumtree

Job Placements

Bo-Kaap

Remote Cold Calling Outreach Agent

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Were looking for an experienced agent to do outbound cold calling from home.What you will do: -Make outbound calls from a provided list -Follow a simple script Identify interest and capture details -Update a basic tracker daily What you wont do: -Close sales -Handle complex objections Requirements: -Clear English -Reliable internet, Backup power, laptop or computer and quiet workspace -Comfortable with cold calling -Willingness to learn and take feedback Pay: R4,500/month - Target based environment Growth opportunities available based on performance. Job Types: Full-time, Part-time, Temporary Contract length: 6 months WorkAVAILABLE TO START IMMEDIETELYLocation: Remote

City Centre

Customer Support Representative (Cape Town)

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Customer Support RepresentativeMonatgue Gardens & Century City (2 Locations) We are looking for a proactive and customer-focused Customer Support Representative to join our team. If you excel at problem-solving, communication, and ensuring customer satisfaction, this is the perfect opportunity for you.Responsibilities:Customer Support & Issue ResolutionServe as the first point of contact for customer inquiries via email, phone, and chat.Address and resolve customer concerns promptly and professionally.Escalate complex issues to the relevant teams when necessary.Maintain detailed records of customer interactions and resolutions.Order & Inventory SupportAssist customers with order tracking, returns, and exchanges.Collaborate with the logistics team to resolve shipping and inventory-related inquiries.Provide accurate product information and availability updates.Communication & Team CollaborationWork closely with sales and account management teams to ensure seamless customer experiences.Relay customer feedback to internal teams to improve products and services.Foster a positive and solution-oriented team environment.Reporting & Process ImprovementTrack and report common customer issues to identify trends and areas for improvement.Suggest process enhancements to improve efficiency and customer satisfaction.Key Skills:Strong problem-solving and conflict-resolution abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office (Excel, Outlook) and CRM systems.Patience and empathy when handling customer concerns.Ability to multitask and prioritise in a fast-paced environment.Minimum Requirements:1 - 2 years of experience in customer support, retail, or a related role.A degree or diploma in Business, Communications, or a relevant field (preferred but not essential).Experience with CRM or helpdesk software is a plus.Strong organisational skills and attention to detail.Ability to work independently and as part of a team. https://www.jobplacements.com/Jobs/C/Customer-Support-Representative-Cape-Town-1196514-Job-Search-6-23-2025-4-21-45-AM.asp?sid=gumtree

9mo

Job Placements

Bo-Kaap

Call Centre Agent - Cape Town

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Call Centre AgentArea; Cape TownSalary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is providedOur client is seeking a well groomed and well spoken Call Centre Agent located in the Cape Town area to join their growing team. This candidate must have a very good telephonic ettiqutte and be target driven and money hungry.Candidates must be willing to cold call - Leads are provided Minimum Requirements Reliable transport to and from work1 year sales experience1 year customer service experiencePrevious call centre experience would be a advantageGood command of the English language Ability to speak diffrent languages would be a advantageTarget driven and money hungry https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-Cape-Town-1265338-Job-Search-2-24-2026-3-14-28-AM.asp?sid=gumtree

1mo

Job Placements

Bo-Kaap

Customer Services Team Leader

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Responsibilities:Provide timely and quality responses to customer complaints and escalations across all channels.Ensure a customer-centric approach is embedded in all processes and interactions.Collaborate with other departments to ensure a seamless customer experience across all touch points.Manage day-to-day operations of the customer service team.Provide training and support to team members in complaints handling and customer service skillsContribute to a positive team culture and motivate staff towards achieving performance targets.Monitor team performance and ensure the team adhere to our quality metrics.Must haves:4 years of Management / Team Leader experience on an online retail/ ecommerce campaign.E-commerce Customer Service Experience ( amust have).Complaint handling experience (essential).Marketplace experience (eBay, Amazon, TIKTOK).Zendesk experienceExperience managing a remote team. https://www.executiveplacements.com/Jobs/C/Customer-Services-Team-Leader-1275204-Job-Search-03-25-2026-04-37-05-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

Outbound Sales Consultant- Short Term Insurance

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Responsibilities:Sell short-term insurance products (motor and household) telephonically.Achieve and exceed monthly sales targets and performance objectives.Ensure strict adherence to quality assurance and compliance standards.Manage productivity and operational efficiencies in line with business benchmarks.Handle objections professionally and resolve client concerns effectively.Build and maintain strong, long-term client relationships.Stay updated on new products, rate changes, regulatory updates and industry developments.Maintain compliance with FAIS Fit & Proper requirements.Adapt to changing operational requirements and business needs.Experience:Grade 12 (Matric)Minimum 2 years experience in:Outbound sales call centre environment ORFace-to-face sales with measurable targetsOutbound sales experience is essentialFinancial services experience (advantageous)RE5 qualification (advantageous)30 FAIS Credits (Short-Term Insurance) advantageousClear criminal and credit recordFluency in English and at least one additional South African official language.Knowledge & SkillsStrong understanding of financial services legislation and regulationsExcellent communication and negotiation skillsStrong objection-handling abilityComputer literacyResults-driven and target-orientatedStrong planning and organisational skillsAbility to treat customers fairly and ethicallyWhy join the team:Long-term career growth opportunities.A competitive salary.Commission.Medical aid and other benefits. https://www.jobplacements.com/Jobs/O/Outbound-Sales-Consultant-Short-Term-Insurance-1275198-Job-Search-03-25-2026-04-37-05-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Customer Support Agent - Hermanus

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Customer Support Agent - HermanusJoin a fast-growing fintech authorised by the South African Reserve Bank.Hermanus, Western Cape (On Site) | R18 000 - R25 000 per monthAbout Our ClientThe client is a fintech company operating as an Authorised Dealer with Limited Authority (ADLA) under the South African Reserve Bank. The business delivers secure, tech-enabled financial services with a focus on innovation, agility, and service excellence.The Role: Customer Support AgentThis role exists to provide professional, computer-based customer support across multiple digital channels including WhatsApp, Facebook, and inbound/outbound calls. It contributes to the business by ensuring a smooth and positive user experience through account guidance and troubleshooting. The main focus areas include assisting with onboarding, resolving queries, and maintaining customer trust through accurate communication.Key ResponsibilitiesPossess 1-3 years of experience in a customer support or online service role.Provide real-time support to customers via WhatsApp, Facebook, email, and phone.Assist users with onboarding and account verification queries.Troubleshoot technical or account-related issues with efficiency and empathy.Escalate unresolved issues to the relevant departments when necessary.Document customer interactions and maintain up-to-date records.Collaborate with compliance and operations teams to ensure seamless service delivery.Work scheduled shifts, including weekends and public holidays as required.About You1-3 years of experience in a customer support or online service role.Strong written and verbal communication skills.Confident using computers, mobile apps, and online chat tools.Calm and professional when handling high-pressure situations.Fast learner with excellent attention to detail.Team player with a proactive and responsible attitude.Comfortable working shifts, including weekends and holidays. https://www.jobplacements.com/Jobs/C/Customer-Support-Agent-Hermanus-1275043-Job-Search-3-25-2026-4-10-06-AM.asp?sid=gumtree

Job Placements

Hermanus

Looking For Experienced Call Centre Agents With Debt Mediation Or Removals Experience

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LOOKING FOR CALL CENTER AGENTS TO JOIN OUR FAMILYwith experience in debt review removal and debt mediationFULL TIMEMONDAY TO FRIDAY (NO WEEKENDS)9 TO 5 (NO SHIFTS)NO PUBLIC HOLIDAYSR8000 - R12500PLEASE WHATSAPP 0745412670 TO BOOK YOUR SPOTLOOKING FOR CALL CENTER AGENTS WITH EXPERIENCEWE ARE BASED IN ATHLONEEXPERIENCE IS IMPORTANTOPPORTUNITY TO EARN A PERCENTAGE TOO

Athlone

Sales Consultant

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11d

Job Placements

Bellville

Job vacancy

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Are you young and energetic our call centre is currently recruiting and training will be provided if you don't have experience. Send your CV to menard@exelfinance.co.za

11d

City Centre

Tele-Sales Marketing & Sales Representative

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Tele-Sales, Marketing & Sales Representative – Cape TownWe’re looking for a professional, friendly, and bubbly Tele-Sales Representative with excellent telephone skills in English and Afrikaans to help grow our client base.The RoleCold call businesses across industriesBuild strong relationships and engage decision-makersSet appointments for the Managing DirectorMaintain CRM records and follow up on leadsProvide basic reporting on sales activityManage prospects from first contact to closureNon-Negotiable RequirementsMatric CertificateMinimum 1–3+ years proven tele-sales experienceProven B2B outbound callingDemonstrated closing of sales / signed dealsStrong objection handling and negotiation skillsTarget-driven and self-managedAdvantageousExperience selling:FMCG / consumablesOffice suppliesLogistics / supply chain productsExisting network in:Warehousing, manufacturing, retail, or corporate sectorsKey CompetenciesConfident and persuasive communicatorResilient and results-drivenStrong relationship builderFast learner with commercial awarenessProfessional and well-spokenIdeal Candidate ProfileSomeone who:Thrives in high-activity sales environmentsIs confident calling decision-makers dailyUnderstands the importance of closing deals, not just generating leadsWants to grow within a purpose-driven, expanding businessSalary & Benefitsbasic salaryCommission on signed new business onlyGrowth opportunities and direct access to senior leadershipPurpose-driven, values-based company culture Apply: Send your CV and short cover letter to executivepa@agl-unl.co.za

12d

Bellville

Contact Centre Sales Experts - Cape Town CBD

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An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients. Join Ignition CX , a global company (this looks great on your CV, by the way) that puts its people first. With monthly incentives, a positive work culture and uncapped commission to be made, Ignition CX is the company that has it all. Ignition CX offers a complete package that includes: - Competitive basic salary - Lucrative commissions - Access to medical aid - NO LONG HOURS, NO WEEKENDS. Awesome benefits such as: - Free airtime - Free banking - Access to retailer discounts - And so much more! All you need is: - 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments) - Excellent communication skills - Computer literacy That’s it! If you meet these requirements, apply via this link https://bit.ly/47pgOJx (you will have to copy and paste this into your web browser) or send us a message.Job Reference #: CapetownSales

12d

Ignition CX

City Centre

Office Position

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Optivest Health Services has a vacancy for Health Consultants offering Medical Scheme, Health Insurance and Gap Cover products to (qualified) leads through the process of giving financial advice.Job Location: Durbanville, Cape TownGENERAL REQUIREMENTSMatric CertificateMust have Sales ExperienceKEY FUNCTIONSEngage Telephonically and electronicallyNeeds analysis discussion and comparative quote preparationGive the best advice –recommend product that will meet the need of the client and protect the client against identified risksConversion of given leads to Health ContractsOnline & telephonic capturing of saleTo apply, send your CV to vacancies@optivest.co.za

14d

Durbanville

Sales Executive

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Sales Executive Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales deals. • Effectively answering customers questions. • Accurately capturing customer and beneficiary information. • Understanding and operating within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate • Additional Qualifications Advantageous Experience • Experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127

Mango5

Other

Customer Service Agent

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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy. Their duties will include: Describe the product benefits and features to potential customers • Describe the product to potential new customers. • Answer potential customers questions regarding the product to be taken to market. • Let customers or clients know about additional product features and benefits. • Continuously learn about the companys products/services and remain up to date with any changes. Convert potential customers into leads • Convert customer queries that are received into sales leads. • Meet personal sales targets and call handling quotas. • Follow communication procedures, guidelines and policies. Escalate/solve any challenges and issues that customers are raising • Identify common issues raised by potential customers related to the product or business. • Investigate and solve customer problems. • Escalate customer problems that need to be solved at a more strategic level. • Meet with management to discuss possible improvements to the companys customer service. This role has the following requirements: Qualifications • Matric Certificate Experience • A min of 1 year proven customer support experience or experience as a Client Service Representative. Skills • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication skills. • Ability to multi-task, prioritize and manage time effective Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129

Mango5

Other

Senior Sales Executive

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Senior Sales Executive Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales. • Effectively answering customer questions. • Accurately capturing information that customers provide. • Understand and operate within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Educate customers on the use of self-service to update policy details. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate. • Credit and Criminal Clear • RE5 exam passed within the past 2 years. • A minimum of 1 year selling long term insurance. • Experience in selling money-market instruments advantageous. Experience • Proven experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R8000 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128

Mango5

Other

Quality Assurance Agent

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

Mango5

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Call Centre Jobs in Southern Suburbs in Southern Suburbs (3 results)

Results for Call Centre Jobs in Southern Suburbs in Southern Suburbs