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Full-Time
CategoryCall Centre Jobs
- All Categories
- Jobs
- Sales Jobs
- Call Centre Jobs74
LocationSouth Africa
- South Africa74
- Eastern Cape2
- Gauteng18
- KwaZulu-Natal25
- Western Cape29
Job TypeFull-Time
Advertised ByAny
- Agency26
- Private41
Employment EquityAny
- EE/AA8
- Non EE/AA18

Results for Full-Time in Call Centre Jobs in South Africa in South Africa

Senior Sales Executive

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Senior Sales Executive Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales. • Effectively answering customer questions. • Accurately capturing information that customers provide. • Understand and operate within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Educate customers on the use of self-service to update policy details. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate. • Credit and Criminal Clear • RE5 exam passed within the past 2 years. • A minimum of 1 year selling long term insurance. • Experience in selling money-market instruments advantageous. Experience • Proven experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R8000 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128

10mo

Mango5

Other

Quality Assurance Agent

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

10mo

Mango5

Other

Matriculates and School Leavers Needed Without Experience

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We’re looking for a Call Centre Agent to join our team . You’ll be helping us to answer customer questions, solve problems our customers may have, and help to upsell packages and premiums to them. You’ll need to be outgoing, confident speaking with customers, and able to improvise and think on your feet from time to time.Training on the company and product will be provided, and there will be plenty of room to grow when working with us. If this sounds good, apply today! Job Posts are available in Gauteng, Pretoria.Call Centre Agent Responsibilities• Answering all customer phone calls which come through to you.• Memorising important information about our products and services.• Upselling products and premiums where possible to customers.• Pass any necessary comments or complaints to relevant departments for processing.• Help to improve the existing script and develop new areas of script to improve customer communications.• Identify frequent problems or complaints customers may have and help to improve this.Call Centre Agent Requirements• Fluent in English (other languages are a bonus).• Extremely high level of problem-solving ability.• Ability to learn and memorise technical information.• Great delegation ability.- No Experience NeededContact 012 448 4258 or alternatively WhatsApp 067 761 8853

1mo

City Centre

Call Centre Agents Required Urgently

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Call centre agents required to sell chemicals and cartridges.Basic: R5000-R8000 + Comm + Weekly IncentivesSend your CV to: cv@algoasolutions.comPhone: 010 745 4120

1mo

Randburg

Telesales agents wanted

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Sales agents wanted UK experience... More then 6 months experience required... Proven track records... Straight shifts... Monday to Fridays no weekends. 6k basic plus uncapped commission...

1mo

Umhlanga

Debt Review and Debt Mediation Agents Needed

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DescriptionWe are urgently looking for Debt Review Sales Agents. Must have at least 1 year experience in this field with a proven sales record.At least 1 year sales experience within a Call Centre environment· Knowledge of Debt Review, Debt Review Cancellation and Debt Mediation would be preferableMust be available to Start Immediately.We offer a Basic Salary R5500 plus attractive commission structure Uncapped.Daily/Weekly Incentives. OTE R15 000 -R30 000 pmHours of work: Mon-Fri 09:00 - 15:30NO Weekends , NO HolidaysSend CV to info@freedomdebt.co.za Whatsapp 0640817678

1mo

Other

UK sales agents Required

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UK sales agent wanted.... More then 6 months experience needed... 6k basic and uncapped commission.... Straight shifts Monday to Fridays and no weekends....

1mo

Umhlanga

Credit Operations Manager

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A leading organisation is seeking a highly skilled and experienced Credit Operations Manager to oversee and optimise the performance of its collections department. The successful candidate will play a pivotal role in managing day-to-day operations, driving performance, minimising bad debt, and fostering a culture of continuous improvement and compliance.This is an excellent opportunity for a strategic and hands-on leader with a solid track record in managing large credit and collections teams.Key Responsibilities:Manage daily operations of a large collections call centre (approximately 200 agents) handling early-stage outbound and inbound collections.Ensure departmental targets for collections and delinquency are consistently achieved or exceeded.Maintain and continuously improve collections processes, systems, and performance metrics.Promote a culture of high performance and accountability, supporting staff through training, coaching, and performance development.Monitor absenteeism, lateness, attrition, and implement corrective actions where necessary.Conduct regular portfolio performance reviews and contribute to strategy discussions with senior management.Liaise with internal teams to improve efficiency and reduce bad debt exposure.Stay up to date with relevant legislation and technological developments to enhance operational outcomes.Lead recruitment and onboarding processes to ensure high-quality hires.Drive both technical and soft skills development initiatives for the team.Handle performance management and IR matters in line with company policies.Collaborate with Dialler and IT support teams to resolve issues and optimise strategy.Provide input into collections strategies and propose innovative improvements.Requirements:Matric (Grade 12) is essential.Minimum of 57 years experience in an operational Collections Manager role.At least 7 years experience within the collections industry with a proven ability to meet or exceed performance targets.Prior experience as a Collections Agent and/or Supervisor is advantageous.Deep understanding of collection methodologies and best practices.Strong background in team leadership, performance management, and operational planning.Proven track record of driving change, improving processes, and implementing strategic initiatives.Experience analysing reports and data to drive business decisions.Strong leadership and team management abilitiesExcellent time management and organisational skillsHigh attention to detail and accuracyStrong analytical and numerical aptitudeAbility to work under pressure and manage multiple prioritiesProactive approach with a continuous improvement mindsetExcellent communication, coaching, and problem-solving skillsAbility to convert data insights into https://www.executiveplacements.com/Jobs/C/Credit-Operations-Manager-1202183-Job-Search-7-10-2025-5-48-29-PM.asp?sid=gumtree

7mo

Executive Placements

Mamelodi

Call Centre Vacancy

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We are currently looking for call centre agents that are target driven and money hungry, passionate about what they do, to join our YRX Team in Umhlanga. Our campaigns are local lead generation.Requirements:- 6 months call centre experience- Computer literate- Well spoken (English)- Target drivenWe offer:- Basic R4410 + Uncapped Commission*- Full training- Daily/Weekly incentivesAddress: 189 Ridge Road, Umhlanga Rocks, Umhlanga Centre, 1st floor, Suite 2Forward your cv to: admin@yrx.co.zaNOTE: Walk ins accepted please use reference: DINALYRXPOSITION IS FOR AGENTS ONLY!If you have what it takes to join the YRX Team send through your cv and have a scheduled interview. When applying please ensure you meet the requirements mentioned above.

1mo

Umhlanga

Sales agent

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 VODACOM SALES AGENTS WANTED  We are looking for experienced Vodacom Sales Agents to join our team. Requirements: Must have previous Vodacom sales experience Experience with the Siebel system. Strong communication and sales skills Target-driven and reliable What We Offer: R5,000 basic salary Attractive commission structure  Immediate start available  Interested candidates please send your CV to Keenan@urbanrewards.co.za , cs@urbanrewards.co.za

1mo

Umhlanga

Internal Sales Consultant

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Kick-Start 2026 With a High-Earning Sales CareerPermanent Position | Internal Sales Consultant (Bellville, Durbanville)Are you a driven sales professional ready to take your career to the next level in 2026? Do you thrive in a fast-paced environment, love connecting with people, and enjoy closing deals? If so, this opportunity is for you.Join a dynamic, fast-growing telecommunications group where your performance is rewarded, your growth is supported, and your success matters. About the CompanyWe are a rapidly expanding conglomerate in the telecommunications industry, partnering with leading brands such as Telkom, Vodacom, MTN, and VOX. Our focus is on delivering high-quality LTE and Fibre solutions to customers nationwide.As part of our specialised internal sales team, you’ll work with quality leads, cutting-edge products, and a supportive team culture designed to help you succeed. Your RoleAs an Internal Sales Consultant, you will:Generate and close monthly sales targetsEngage with customers via calls and digital platformsFollow up with prospects and keep clients informed throughout the sales journeyBuild strong customer relationships to ensure long-term satisfactionRepresent trusted telecom brands with professionalism and confidence What We’re Looking ForExperience & Skills1–2 years’ experience in sales (call centre or customer-facing experience advantageous)Basic knowledge of telecommunications (LTE & Fibre preferred)Strong verbal and written communication skillsComputer literateExcellent time management and organisational skillsTarget-driven with strong negotiation and closing abilityProblem-solver with a proactive, “think outside the box” mindsetHigh standards of integrity, ethics, and professionalismMinimum RequirementsMatric certificate Package & Earning PotentialBasic Salary: R3,000 – R5,000Commission: R1,500 – R10,000+ (performance-based) Your earning potential grows with your results! Ready to Apply?Send your CV or enquiries to: jenna@mynet.co.zaStart 2026 with a career that rewards ambition, effort, and success. Apply today and sell solutions that matter.

Bellville

Sales Position

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- Local Sales Campaign Recruitment - If you feel like you got what it takes to handle a sales environment and Able to sell over the phone,SMART DEBT ADVISORS Welcomes you to come through for an interview and share your talent and skills. Even if you don't have experience its better to try than to fail and not Trying.All interviews will be conducted in Durban phoenix.Contact - 069 386 6199 W/A - 060 253 7904Email - hassenkhan625@gmail.com - mzo@smartlegalclearance.co.za

Other

Call Center Agents Wanted for Debt Review In Chatsworth

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We are a well-established call center with branches in Chatsworth and Limpopo, specializing in Debt Review services. We are currently expanding our team and looking for talented and motivated Call Center Agents to join us at our chatsworth branch Responsibilities: • Handle inbound and outbound calls professionally and efficiently. • Engage with customers, understand their financial situations, and guide them through the Debt Review process. • Provide excellent customer service and maintain a positive and empathetic attitude. · Requirements: • Previous experience in a call center or customer service role is preferred. • Strong communication and interpersonal skills. • Knowledge of Debt Review processes and regulations is a plus. • Proficiency in English (verbal and written) is essential. • Ability to work in a fast-paced environment and meet targets. · Benefits: • Competitive salary with performance-based incentives. • Professional training and ongoing support. • Friendly and collaborative work environment. • Opportunities for growth and career advancement. If you are passionate about helping people manage their debts, we would love to hear from you. Join our dynamic team at either our Chatsworth branch and make a positive impact on people's lives. To apply, please send your resume and a brief cover letter to careers@callcenterleads.co.za Note: Only shortlisted candidates will be contacted for interviews.

Chatsworth

Join Our Growing Call Center Team in Chatsworth!

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Lead Generation Agents and Debt Review Agents Wanted Are you passionate about making a difference? Join our dynamic call center team in Chatsworth! We're looking for motivated individuals to fill the following roles: 1. Lead Generation Agents: Identify and qualify potential leads. Excellent communication skills. Previous experience preferred. 2. Debt Review Agents: Assist clients with debt-related inquiries. Basic knowledge of debt review processes (its an advantage) Previous experience preferred. Requirements for Both Roles: Strong communication and interpersonal skills. Goal-oriented and self-motivated. Ability to work in a fast-paced environment. We Offer: Basic salary plus commission. Exciting incentives. December bonus. Location: Chatsworth, Durban How to Apply: Send your resume to careers@callcenterleads.co.za. Please include the position you are applying for in the subject line. Join us and be part of a team that values growth and success!

Chatsworth

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Full-Time in Call Centre Jobs in South Africa

Full-Time in Call Centre Jobs in South Africa in South Africa (74 results)

Results for Full-Time in Call Centre Jobs in South Africa in South Africa