Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Some search tips we've found useful:
- Check the spelling of your search terms
- Use fewer or more general search terms
- Try browsing a category related to your search terms
Ads in other locations
SavedSave
Secretary
/ PA - Sandton - IMMEDIATE START FOR TEMP TO PERM
Min 5 years exp in a secretarial role. Stable
work record. Able to multitask and work under pressure. Strong computer
literacy. Excellent written and spoken English communication.
Basic
salary plus good commission. NON
SMOKERS hilda@movingheads.co.za
7h
1
SavedSave
RECEPTIONIST
/ FRONTLINE
About the
position:
We are a well-known & respected catering equipment
supplier. We have an urgent vacancy for a professional individual who
will answer the switchboard and welcome our visitors and clients and assist
with day to day running of administrative duties.
Requirements
Grade 12 / Matric1-2 years’ experienceBilingual in English
and Afrikaans preferably Proficient in MS
Office Suite, Excel and Sage Pastel Must be Honest and
Reliable with a friendly personalityExcellent oral and
written communication skills in EnglishExcellent Admin and
interpersonal skillsDetail oriented Assist the Sales
Manager with day-to-day administration tasksAble to use office
equipment (Switchboard, printers etc)Reliable transport
Duties
will include, but aren’t limited to:
Answer all incoming
callsDiligently receive,
direct and pass on telephone calls, email and other messages to the
relevant staff members Providing office
support to ensure efficient and optimal operationProviding
administrative services to the Sales ManagerCoordinating the
repair and maintenance of office equipment and the Reception areaComplete a call log of
all calls received and visitors on a daily basis
Job
Types: Temp to Permanent
Preferably
reside in JHB South / Alberton area.
In
return, the company offers an above average package and pleasant working
conditions. Interested? Send a comprehensive CV, traceable references
with landlines and a recent photo to alex@caterweb.co.za.
Please
do not send your CV if you do not meet the basic requirements. If you
have not heard from us within 7 days please consider your application as
unsuccessful.
1d
1
SavedSave
Requirements
Grade 12 / Matric1-2 years’ experienceBilingual in English
and Afrikaans preferably Proficient in MS
Office Suite, Excel and Sage Pastel Must be Honest and
Reliable with a friendly personalityExcellent oral and
written communication skills in EnglishExcellent Admin and
interpersonal skillsDetail orientated Assist the Sales
Manager with day to day administration tasksAble to use office
equipment (Switchboard, printers etc)Reliable transport
Duties
will include, but aren’t limited to:
Answer all incoming
callsDiligently receive,
direct and pass on telephone, email and other messages to the relevant
staff members and clients with follow upsProviding office
support to ensure efficient and optimal operationProviding
administrative services to the Sales ManagerCoordinating the
repair and maintenance of office equipment and the Reception areaCompiling emails on a
monthly basis from various websitesComplete a call log of
all calls received and visitors on a daily basisJob
Types: Temp to Permanent – 3 Month Contract
Preferably reside in JHB South / Alberton area.
In return, the company offers an above average
package and pleasant working conditions. Interested? Send a comprehensive CV,
traceable references with landlines and a recent photo to alex@caterweb.co.za.
Please do not send your CV if you do not
meet the basic requirements. If you have not heard from us within 7 days please
consider your application as unsuccessful.
11h
SavedSave
The junior administrative assistant
will ensure the smooth running of the office and perform a variety of
administrative and clerical tasks.
RESPONSABILITIES
·
Greet, direct,
and provide hospitality and assistance to all visitors.
·
Provide ad hoc support to staff
members.
·
Assist with
other related clerical duties such as photocopying, faxing, and filling.
Organize in-house and external events.
·
Assist with
preparing meetings.
·
Answer phone
calls.
·
Provide
internal communications.
·
Organize
travel for team members.
·
Check stock status, assess supply and
define order to be placed.
REQUIRED SKILLS AND QUALIFICATIONS
·
Excellent written and verbal
communication skills.
·
Strong organizational skills and multitasking abilities.
·
Ability to maintain
confidentiality of company information.
·
Attention to details and problem-solving skills.
·
Positive, friendly, and helpful
attitude.
·
Proficiency in Microsoft
Office Suite (Word, outlook, Excel, PowerPoint).
· Knowledge of office
management systems and procedures.
· Working knowledge of office equipment, like
printers and copiers.
·
Experience working
in an office environment.
·
Experience as a receptionist.
·
High school diploma or
equivalent.
·
Position status: full time
· Salary to be discussed during interview.
· Starting date:
As soon as possible.
The applicant should include a short
covering letter and a brief CV.
Contact Email address
anifa@yellowstone.com
Telephone: +27 781724502 +27
728026348
1d
SavedSave
Junior
Admin Telesales
FMCG company situated in Midrand,
Johannesburg, is currently looking for a Junior admin teleseller/s to join
these teams. Looking for individuals who are friendly with a strong
personality. Have a passion for sales and be target driven. Excellent customer relations experience and
must have an excellent telephone manner. Must be able to work under pressure.
Position requires incumbent to work long hours during peak periods. * Advantage
– Pastel knowledge. Incumbent must have their own transportation.
Duties include but not limited to the
following:
·
Invoicing on pastel
·
Telesales ( Email and telephone )
·
Cold calling for new business
·
Customer service to existing customers.
·
Updating of pricing on a daily basis
·
Support to sales rep
·
Monthly stock takes *compulsory
·
Weekly reports submitted to Supervisor
·
Assist despatch with queries
·
Ad-hoc duties
Experience
& qualifications
Matric
certificate (Essential)
Must have
pastel experience
Salary:
Basic + commission – to be discussed at the interview phase.
Should you fit the criteria, please send your
cv through to the following email addresses:
Position based in Midrand:
Keith@cater2u.co.za – Subject ref: Gumtree -
Jnr Admin Telesales Midrand
Recruitmentc2u@gmail.com :
We will be in contact with short listed
candidates. If you have not received a reply within 2 weeks, please
consider your application unsuccessful.
1d
SavedSave
A well-established Gynaecologist
practice has an opportunity for a Receptionist to join their team at Fourways Hospital.
Working hours:
Monday - Friday: 08:00-17:00
Minimum requirements:
Matric
Computer
Literate - Excel and MS Word. Billing systems would be beneficial, but
training will be givenAbility
to work under pressureTeam
playerWell-groomed,
professional, and friendly type of personExcellent
telephone skills2-3
Years experience in medical practice administration
Duties will include but is not
limited to:
Answering
the telephoneHandling
the booking processGreeting
patientsHandling
accounts and payments – debt collection General
administrationSterilizing
of medical instrumentsOther
ad hoc duties
Job Type: Full-time, Permanent
Salary: R9 000- R9500 based on experience
Should stay in proximity of
Fourways or have their own transport Kindly send an email with cv attached to Talukhaimane@gmail.com
2d
SavedSave
Looking for an administrator with previous experiences.
Send your CV with a photo.
The following individual must have the following keys.
1. Must know Microsoft office very well.
2. Have management skills with the ability to learn more.
3. Must be able to think outside the box when a task has been handed to you.
4. Always think from a company perspective and not your own perspective.
5. Must be fluent in English and if another language bonus.
6. Must know how to work with finances.
7. Must always have a positive outlook on things.
8. Willing to do extra when asked to do something.
9. Always well groomed.
10. Between the age of 23 and 36 years old
11. Must have a Valid code 8/ code 10 Drivers licence.
Please only email me on martin@bestpartner.co.za , I will not answer any calls or watsapp, I'm only looking at the CV and the qualifications with a picture and a motivated message. ( Derrick ave Cyrildene)
Salary R5000
1mo
1
SavedSave
An exciting position for an Executive Assistant to the CEO has become available in the Sandton, Johannesburg area, whose primary responsibility is to provide logistical and office coordination support.
Specifically, the position is responsible for providing assistance to the CEO, providing general office management, meeting and event coordination.
The responsibilities include but are not limited to, managing calendars, making travel arrangements, attending meetings and preparing expense reports.
Key Performance Areas and Indicators:
Executive Support:
Provide sophisticated calendar management.Meeting and greeting visitors at all levels of seniority.Devising and maintaining office systems, including data management and filling.Prioritize inquiries and requests while troubleshooting conflicts with little guidance.Makes judgements and recommendations to ensure smooth day-to-day engagements.Plans, coordinates and ensures the CEO’s schedule is followed and respected.Creating win-win situations for the direct access to the CEO’S time and office.Provides a bridge for smooth communication between the CEO’S office and departments, demonstrating leadership to maintain credibility, trust and support with senior management staff.Successfully completes critical aspects of deliverables with a hands-on approach, including personal correspondence and other tasks that facilitate the CEO’S ability to effectively lead the company.Act as the point of contact among executives, employees, clients and other external partners.Screening phone calls, enquiries and request, and handling them when appropriate.Dealing with incoming email, faxes and post, often corresponding on behalf of the CEO.Manage information flow in a timely and accurate manner.Arranging travel, visas and accommodation and, occasionally, travelling with CEO to take notes or dictation at meetings or to provide general assistance during presentations;Act as an office manager by keeping up with office supply inventory.Organising and attending meetings and ensuring the CEO is well prepared for meetings.Take minutes during meetings.Screen and direct phone calls and distribute correspondence.Producing documents, briefing papers, reports and presentations.Carrying out specific projects as directed by the CEO.Project managing upcoming Events.Reporting on the progress of Departments to the CEO, as per his request.Collecting and providing information/ documents to the CEO on Departments, as per his request.Researching different topics, as per the CEO’s request.Devising and implementing action plans, as per the CEO’s request.
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDc0MjA4NjkzP3NvdXJjZT1ndW10cmVl&jid=1149791&xid=3474208693
2d
SavedSave
HR Assistant
An Investment company is thrilled to announce a fantastic opportunity for an enthusiastic individual to join their team as an HR Assistant!
Start Date:
ASAPDuration:
12 Months Fixed-term contractWorking hours:
7 am – 4 pmLocation:
Kya Sands, Johannesburg Salary:
Negotiable Requirements
Diploma/Degree in Human Resource Management
At least 2 years of relevant HR experience
Excellent communication and presentation skills
Interpersonal skills
Problem-solver and solution-driven
In-depth knowledge of the Microsoft Office package
Have the ability to multitask
The ability to keep confidential information secure
Personality Traits
Humility
Integrity
Emotional Intelligence
Results and solutions driven
Committed and hardworking
Good listener
Team-orientated
Dependable and trustworthy
Adaptable
Assertive
Confidentiality
Responsibilities
Oversee the implementation and enforcement of all HR policies
Implement an effective filing and record-keeping system
Co-ordinate and manage all HR processes including but not limited to leave management, employee wellness, and development
Ensure strict adherence to company HR policies and institute disciplinary action against transgressors
Ensure timeous attendance of staff and maintain such records
Facilitate the employee recruitment and selection process
Administer company payroll and submit to Head Office for processing
Conduct regular performance assessments on performance of all admin and support staff
Attend and represent the employer in all disciplinary hearings as might be required from time to time and maintain proper records
Maintain a safe and secure work environment
Enforce and ensure strict adherence to all company policies
Record and keep all minutes during the staff meetings
Treat all information, whether personal or business-related with confidentiality and discretion, at all times
Attend to all reasonable instructions as may be issued by your line manager or anyone with delegated authority
Note:
Preference will be given to EE candidates
If you meet the above requirements and wish to apply, you MUST upload ALL the following documents: (PDF or Word) with a maximum size of 2 MBUp-to-date professional CV
A copy of your Boston Certificate OR Academic Transcript
NOTE: Placement Partners only accepts documents that DON’T change like CV and certificates. PLEASE SEND YOUR MOTIVATIONS TO:
graduateservices@boston.co.za
Your motivation must indicate why you are suitable for this position. Applications that do not contain all the above items will not be considered.
SECTOR: Admin, Office & Support
Job Reference #: JHB000056/SN
2d
SavedSave
Good day we are looking for an office admin person with a good understanding of accounting. They should have experience in the following :Microsoft Outlook Microsoft excelMicrosoft word Be able to do invoicesShould have work experiencePlease email us your cv@multiconnectsa.co.za.Please note salary offers from R5000 and should have tracible references.Book keeping and accounting qualification experience would be an advantage. Please respond only if R5000 is okay with you.We are at 257 Oak avenue Ferndale Randburg www.multiconnectsa.co.za Visit our website and see what we do.Thank you 0117812007
12h
1
SavedSave
“An exciting opportunity within Energy at Work Projects has now become available! We are looking to appoint an individual who will be part of our Learnerships for 2023. We are looking for an individual who is confident, well-articulated and looking to gain work experience. This opportunity also offers a fully paid qualification relevant to our industry. This individual will have the opportunity to be part of a dynamic organisation that offers an opportunity to establish a dynamic career in outsourced services.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODg3MDk5MjgxP3NvdXJjZT1ndW10cmVl&jid=1540363&xid=3887099281
2d
SavedSave
Submission details: info@mdotc.co.zaDeadline: 21 June 2024We are looking for a knowledgeable Bid Administrator with experience in the entire tendering process. They will also undertake administrative tasks in the Bid office. The bid administrator will facilitate the entire bid submission process, ensure completeness of data and documents, compliance with requirements, ensure quality standards are adhered to and be aware of and ensure tender deadlines are complied with. The ideal candidate must be competent in prioritizing and working within tight deadlines. They must have impeccable verbal and written English skills, be self-motivated, able to work with minimal supervision, extremely organized, liaise with all relevant departments, and highly computer literate. Key Responsibilities• Responsible for management of tender process from receipt to delivery• Procurement of tender documents, assessment of relevance and analysis of requirements; ensuring that format of the tender is adhered to as per tender requirements.• Collaborate tender documents which include all related pre-qualification and questionnaires- Ensure that tenders are of a high-quality standard.• Update tender register and follow-up tenders and maintain traceability of electronic and hard copy material.• Ensure that tender submissions represent the best possible response in terms of completeness and appropriateness.• Provide updates and progress reports on submitted tenders.• Ensure the up-to-date status of all company documents.• Provide support to the Administration department as and when required.Minimum Requirements• Relevant degree/ diploma (NQF level 6), administrative qualification will be highly beneficial.• 2 - 3 years related experience minimum• Strong administration, organizational and inter-personal skills Desired Skills:• Administration• Coordination• Bid Process ManagementMinimum 2 years Bid Administration experience
2d
1
SavedSave
The purpose of the role is to provide a high-quality EM Administrative support and service to business operations functions.The EM Administrator is required to maintain EM databases for MICROS clients to the satisfaction of clients, employees and Management.
Primary Responsibilities for the Role
Provide support to line managers in developing job profile for a new vacant positionManage administration of all client databases controlled by Micros SA using RES/Simphony product suite.Manage communications with client regarding EM database administration and maintain a reply within 4 hours of the original emails during office hours.Manage database change process in accordance with client SLA.Assist with new enterprise database creation and deployment.Travel to clients’ sites.Provide client training related to enterprise database control.To provide telephonic / remote / onsite support for all RES products.Clients on ‘Credit Hold’ are not to be supported without authorization by Management.To ensure accurate and timely updates of logged support issues on the in-house call logging system.To be aware of escalation procedures as communicated from time to time. Escalation procedures may vary for corporate accounts.Be responsible for interaction with customers via email, telephone, fax etc.Research and test problems to confirm, isolate and identify what caused the problem and solutions. When unable to resolve problems, escalate to the correct channels.Maintain all EM database related documentation required by MICROS-Fidelio.Assist with the occasional implementing, testing and writing of any documentation that may be required.Test and troubleshoot new versions prior to release.To employ sound decision making when dealing with customer support issues i.r.o. escalation (EAME, USA, and others); resolve customer issues in the most efficient manner, in the shortest possible time.To maintain effective communication with our customers at all times, through a planned program of scheduled telephonic conversations and meetings.Inform the relevant account managers of support / maintenance issues regarding their clients.To occasionally assist the sales department with any requests that may assist the sales department to close a sale. This includes technical information, software information and sales demonstrations.Maintain client files, filing of all installation and support documentation, including the internal support system.Maintain 97% SLA on EM casesTo present training courses as required.Perform all UAT testing prior to deployment.Ensure 100% successful/accurate deployment.Adhere to EM SLA standards and timelines.
Minimum Qualification and ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODMyMjQxNjk0P3NvdXJjZT1ndW10cmVl&jid=1280043&xid=1832241694
2d
1
SavedSave
Red Ember Recruitment is currently recruiting for a Senior Payroll Administrator to be based in Bryanston, Johannesburg.
Please note this is a 2 month fixed-term contract position.
DUTIES
Conducting Payroll input and salary changes for all employees.Month-end reconciliation procedureHandle Annual increase/decrease processDistribution of reportsAttend to payroll queries and correct errorsPayroll System AdministrationProvident FundHandling SARS/ IRP5/Reconciliation year-end processUIF DeclarationAssist with Job gradingResolution of job grading and salary complaintsSalary benchmarkingManage direct reportPayroll System Information
SAGE VIP Premier+/- 400 HeadcountDifferent divisions (entities) under one Company
REQUIREMENTS
Matric CertificateMust have completed numerous (what specific courses, be precise) Payroll Administration courses including the Tax Year end course/seminarPayroll Administration & Management Diploma/DegreeKnowledge of relevant Labour and Tax legislation and changesPayroll processes and systemsAccounting knowledge to handle Salary Clearing accountsRelevant computer packages
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjU0NDIwOTg1P3NvdXJjZT1ndW10cmVl&jid=345257&xid=4254420985
2d
1
SavedSave
PURPOSE OF ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
PEOPLE MANAGEMENT
Implement the culture transformation programme that will enable the delivery of Salt’s strategic intent and identified ideal behaviors to improve employee engagement and reduce employee turnover.
Develop a high performing team by embedding formal performance development and informal coaching. Implement talent acquisition, engagement and recognition process in line with this.
ATTRACTION AND RETENTION
Attract, develop, retain and deploy quality employees to realise their full potential
Develop a high performing team by embedding formal performance development and informal coaching. Implement talent acquisition, engagement and recognition process in line with this.
Establish and maintain a succession plan for the team. Ensure that poor performance in the team is addressed through the formal Programme and that continued poor performance is appropriately dealt with.
To ensure that talent sourcing should be aligned to Employment Equity targets.
SKILLS CAPAB...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNjM1NDc4NTE0P3NvdXJjZT1ndW10cmVl&jid=1243958&xid=2635478514
2d
1
The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Process payment of death once approved by Trustees within the agreed service levels.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjQ3ODgwNjc1P3NvdXJjZT1ndW10cmVl&jid=161745&xid=1647880675
2d
1
SavedSave
PURPOSE OF ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
PEOPLE MANAGEMENT
Implement the culture transformation programme that will enable the delivery of Salt’s strategic intent and identified ideal behaviours to improve employee engagement and reduce employee turnover.
RESPONSIBILITIES
Areas of Responsibilities
Timeous Reponses to Queries
Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all partiesAccurate query response within the stipulated timelinesHave good problem solving capabilities
Record Keeping/Filing
Record/track complaints and determinations received from the PFA, FSCA and other sourcesHave a systematic filing system for all complaints, queries, responses and determinations issued by the PFA and other relevant Authorities
Reporting
Controlling the outcome of PFA determinations issued and ensuring adherenceProvide a weekly report/update of all complaints to ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjUyMDUwODI0P3NvdXJjZT1ndW10cmVl&jid=375292&xid=1252050824
2d
1
SavedSave
PURPOSE OF ROLE
· The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.
· The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.
· Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutions
· The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily
· Perform quality assurance based on the specialized requirements of the role.
· Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously
· Engage in a professional manner whether it be verbal or face to face
· Have the ability to communicate via different communication channels
· Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
· Be a strong team player
· Have both both industry knowledge and experience
· Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions.
· Ensure that judgement and attention to detail is applied to the role
· Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
· Strong interpersonal skills as cross team collaboration is required.
· Have the ability to innovate in the role
· Quality of work should be thorough
· Conscious of the abuse of company resources
· Ability to work through Funds Adjudicator (PFA) and FSCA complaints and queries against the Funds administered by SALT Employee Benefits and responding to them timeously and accurately.
· Must have a clear understanding of the legislation governing the Retirement Fund Industry.
RESPONSIBILITIES
Areas of Responsibilities
Timeous Reponses to Queries
Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all partiesAccurate query response within the stipulated timelinesHave good problem solving capabilities
Record Keeping/Filing
Record/track complaints and determinations received from the PFA, FSCA and other sourcesHave a systematic filing system for all complaints, queries, responses and determinations issued by the PFA and other relevant Authorities
Reporting
Controlling the outcome of PFA determinations issued and ensuring adherenceProvide a weekl...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDM4NzUyNDYyP3NvdXJjZT1ndW10cmVl&jid=375196&xid=1438752462
2d
1
SavedSave
PURPOSE OF THE ROLE:
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.To assist in employer engagements in areas where they are visiting
Areas of Responsibilities
Key Activities
Member Walk-Ins
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed and signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearLetter from SARS is available and show Tax number
Advise member is there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO and/Compliance Manager for further investigation.Provide members with benefit statements, where available.Help member submit the funeral claims to the funeral claim administrator.Educate members on benefits of the fund and process.Provide a weekly report to the manager for consideration and review.
Planning for Travelling
Complete a yearly travel plan split per monthAll travel plans to be approved by the manager and ultimately by the head of department before you embark on a trip. All travel requirements to be fulfilled prior to submission for approval.Any deviation from plan must be motivated and plans changed accordingly.
Assisting with Employer Engagements
To inform all Client Liaison Officers (CLOs) of planned pending trips and to get a list of employers that needed to be visited from CLOsTo prepare for employer visits by ensuring that a full recon, outstanding claims and unallocated contributions have be...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTc5NjQ2NDg2P3NvdXJjZT1ndW10cmVl&jid=1144151&xid=3579646486
2d
1
SavedSave
OVERVIEW
The Contributions Administrator is responsible for the accurate and timeous processing of contributions within the agreed service level between SALT EB and the Fund and meeting production standards. The duties include requesting information, responding to enquiries and providing assistance to Client Services, the Call Center, Claims team, employers and external service providers.
AREAS OF RESPONSIBILITY
Key Activities
Perform all contribution related activities which include the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.Process contributions according to the rules, policies, legislation, administration procedures and the service level agreement.Process refunds according to administration processes within the service level agreements.Meet production standards in terms of quantity and quality.Liaise with employers and service providers both written and verbal.Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.Ensure email communication, whether internal or external is dealt with professionally and within the service level agreement.Any other duties as determined by the the business needs and participate in all organisational events as required.
Record Keeping and Filing
Attach all email correspondence to the members record.Record all appropriate member notes on members Everest record.
Query resolution
Attend to all email and telephonic enquiries both internal and external.Assist Client Services, the Call Center, Claims team, employers and external service providers to resolve queries.Applying the rules, policies and administration procedures of different funds in accordance with the Co standards service level agreementsFollow through and provide client with on-going feedback until enquiry is resolved.Support a positive and responsive climate for client enquiry resolution.Action all escalated enquiries within 24 - 72 hours.
Team Support
Accept accountability and take responsibility for any work done or allocated.Display a willing and helpful attitude.Action any other responsibilities allocated by the manager.Cheque releasing, Year ends & Benefit statements
Relationship Management
Build and maintain relationships at all levels with service providers and internal departments to enhance organisational effectiveness and efficiency.Use your best endeavors to properly conduct, improve, extend, dev...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDA2MDQzODM0P3NvdXJjZT1ndW10cmVl&jid=1261638&xid=1406043834
2d
Successfully Added to List
View and manage your saved ads in your account.