Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Results for operations manager in Accounting & Finance Jobs in Gauteng
1
SavedSave
*Reference: NFU007975-KM-1*
A leading international freight and logistics company in the East Rand has an opportunity for an experienced financial manager to join their team.
*Job & Company Description:*
Our client who is a multinational logistics company with offices in more than 50 countries and with over a century in operation has an opportunity for a seasoned Finance Manager who will manage a team of 15 – 20 sub ordinates across finance and procurement and reporting directly to the CFO.
The duties of this role include assisting with year end audit, and compiling monthly audit file, review monthly financial pack, managing statutory requirements, fixed asset management, variance analysis, procurement management and cost saving initiatives, negotiate supplier terms, approve suppliers and creditors and developing, implementing and monitoring KPA and performance standards
*Education:*
* BCom Hons
* Completed SAICA/SAIPA Articles
*Job Experience & Skills Required:*
* 5 years post article experience
* Logistics / Freight / Import and Export knowledge preferred
* SAP
* Management experience
*Apply now to be considered.*
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable positions.
We also invite you to contact us to discuss your next career move in finance!
* *
For more information contact:
Kesa Mokoena on 087 353 5893
Specialist Consultant: General Finance
R R700 000 - R800 000
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY0MzM4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1256110&xid=1555_64338
2y
1
SavedSave
Digital Transformation, reports to the Chief Technology Officer and is responsible to develop and drive the organizations overall digital transformation strategy and roadmap. Review existing internal business processes and identify areas of improvement. Assist with the development of new fit-for-purpose digital solutions to improve operational efficiency and improve service level.
*Key Accountabilities:*
* Develop a clearly-defined and compelling digital strategy for the organizations future and align this to the overall business strategy;
* Set and implement digital strategy by working with cross-functional partners to map and transition traditional processes to digital ones;
* Provide thought leadership by creating awareness and simplify complex business and technology concepts;
* Drive digital innovation and projects and serve as a cross-functional change agent across the organization;
* Identify and implement potential innovations that reduce manual processing. Also assist with automating and streamlining previously manual processes;
* Review and apply best practices to establish architecture and frameworks consistent with and supportive of the organisation’s strategy;
* Ensure delivery that is consistent with agile processes across the team;
* Ensure service delivery from vendors as per service level and software license and maintenance agreements;
* Engage with a diverse set of clients to understand their business strategy, challenges, needs and priorities;
* Providing leadership in securing multi-year funding for high-tech projects when needed;
* Identify relevant emerging technology opportunities and design effective digital solutions to business challenges;
* Be a digital evangelist, championing the use of digital technology and practices to engender a digital mindset from the top down;
* Support business clients to implement organizational change through various types of client engagement and use of established change management processes;
* Contribute to the development of your own and team’s technical and business acumen;
* Provide coaching and mentorship and support to all staff where required;
* Ensure collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital ecosystem;
* Measure ROI on digital projects, fine-tuning approaches as needed
* Ensure that all relevant digital initiatives are fully integrated into the strategic-planning process for leadership commitment, resource allocation and execution;
* Work with teams across the business to generate innovative digital solutions for products, services, processes, customer experiences, and business models;
* Own and centrally monitor the digital innovation project portfolio;
* Build, manage and continue to grow an internal and external digital innovation ecosystem;
* Build and develop in-house digital capabilities
* Identifying new tools that can s
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY4Nzk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1263374&xid=1555_68796
2y
A well-established business is seeking to appoint a Finance Manager for a Fixed Term Contract (6 months)Main purpose of the role is to oversee critical functions ensuring seamless operations and compliance
QUALIFICATIONS:
Professional Qualification: Chartered Accountant (South Africa) designation is mandatory.
Educational Background: Bachelors degree in Accounting, Finance, or a related field from a reputable institution.
EXPERIENCE:
Minimum of 5 years of relevant experience in a senior finance management role.
Extensive experience in managing financial operations, including budgeting, financial reporting, and compliance.
Proven track record of overseeing successful audits and ensuring compliance with relevant legislation and regulations.
Experience in managing teams, with demonstrated leadership and team-building skills.
Strong understanding of information systems and experience in overseeing IT infrastructure.
Experience in procurement processes and supply chain management would be advantageous.
Prior experience working in a regulatory or public sector environment would be advantageous.
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful. However, please keep a lookout on our website, www.sixsense.co.za for available positions which may be inline with your career aspirations
SECTOR: Finance
Job Reference #: SSC000586/AK
1d
1
SavedSave
Our client is a leading provider of financial wellness solutions through its Right Track Financial Wellness Programme. With a team of experienced professionals dedicated to developing tailored solutions, they pride themselves on being the preferred partner for their clients financial wellness needs. As specialists in the field, they offer unparalleled expertise and a commitment to championing consumer financial wellness and they are looking to recruit an experienced Insurance Industry Finance Manager to join their team.
Job Purpose:
The Finance Manager will have experience in financial management, accounting, and the financial/insurance sector. The role involves overseeing financial activities like budgeting, forecasting, reporting, and risk management. Its a leadership position demanding both technical know-how and strong leadership abilities.
Responsibilities:
• Oversee all aspects of the companys financial operations, including budgeting, forecasting, financial reporting, and cash flow management
• Develop and implement financial policies and procedures
• Prepare financial statements and reports in accordance with GAAP or IFRS
• Analyse financial data and provide insights to management to support strategic decision-making
• Manage and mentor a team of finance professionals
• Identify, assess, and mitigate financial risks
• Maintain strong relationships with external auditors and regulatory bodies
• Stay up to date on industry trends and best practices in financial management Additional Desired Skills:
• Experience with budgeting and forecasting within the insurance industry
• Knowledge of risk management principles and practices
• Strong understanding of regulatory requirements relevant to the financial and insurance industry
• Experience working in a fast-paced and dynamic environment Qualification and Experience:
• CA (SA) Qualified (Essential)
• Bachelor of Commerce (BCom) degree or equivalent qualification in a relevant field, such as Accounting or Finance
• Completion of articles with a recognised professional accounting body (SAICA, SAIPA, or equivalent) is highly desirable
• Minimum of 8 years experience in a financial management role, with at least 3 years of experience within the financial and insurance industry (Essential)
• Minimum of 5 years experience in a managerial role
• Proven track record of success in financial planning, analysis, and reporting
• Strong understanding of financial accounting principles, GAAP (Generally Accepted Accounting Principles), and IFRS (International Financial Reporting Standards)
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders
• Experience with financial modeling and forecasting
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and accounting software (e.g., SAP, Sage)
• Strong leadershi...Job Reference #: 202657
5d
1
SavedSave
A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing job opportunity for a Sports Risk Analyst to join their in Johannesburg. You will create and settle sports events, operating live platform. If you are analytical with a great interest and knowledge in sports, this job could be perfect for you!Your key job responsibilities as the Sports Risk Analyst in Johannesburg will include:Working with dedicated company toolsMonitoring, operating and supporting customers’ activityTracking market changesEstimating financial risks and reacting in very short timeRequirements for this Sports Risk Analyst job in Johannesburg:Analytical, mathematical thinkingAmbitious with excellent service orientationGreat Interest and knowledge in sportsUniversity degree in Finance or similarPrevious experience on a financial role and/ or risk management role will be considered a great advantageVery good English (other languages are advantage)Excellent computer skillsHighly motivated, very responsible, dynamic and strong team player
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUwNTgzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191052&xid=1266_50583
2y
1
SavedSave
Role Purpose Develop, maintain and support mission-critical, enterprise-grade software applications that improve business efficiency and are aligned to the enterprise architecture and business strategy.
This position will challenge software engineering as well as people skills. From a software engineering perspective, you will have the opportunity to solve and design complex integration patterns. Various technologies are used within this space of which the major ones are Java EE, Maven, Jenkins CI, Docker, Amazon Web Services, Oracle, WebSphere Liberty, Angular, AIX and Linux. Development challenges will include new software development as well as maintaining current software, including modernisation of platforms with minimal impact on business. From a people perspective you should be able to operate on your own and within a team setup, depending on the projects you will be involved. Knowledge sharing is key to the role and technical guidance as well as mentoring of junior to intermediate developers will be expected.
Responsibilities and work outputs
• Develop software based on technical design (Internal Process).
• Keep abreast of new technologies/methodologies, business changes and internal system changes in order to align system development with best practices and system architecture.
• Collaborate with stakeholders to gather requirements, conduct analysis and prioritise requests.• Contribute to the design of scalable solutions that supports the system architecture.
• Translate business requirements into workable solutions and document solution into technical specifications. • Design and code new software functionality using code that is scalable, readable, maintainable and re-usable.
• Develop and maintain productive working relationships with peers and organizational and role players to achieve effective collaboration.
• Provide stakeholder with regular feedback on the technical design and timelines for solution in order to manage expectations.
• Collaborate with business analysts and testing team in developing, testing and deploying new software system components or software system enhancements.
• Collaborate with testing team to co-create test cases.
• Conduct System Integration Testing (SIT) and User Acceptance Testing (UAT) and resolve all issues/queries.
• Contribute to user acceptance testing (UAT) and training material.
• Once the solution has been successfully tested, prepare and produce releases of software components into production/live environment.
• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
• Maintain existing programmes, ensuring all errors are resolved and documented.
• Advise and guide colleagues regarding effective business system analysis approaches and techniques.
• Review and q...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTEzMzAzMTU4P3NvdXJjZT1ndW10cmVl&jid=1503278&xid=4113303158
5d
1
SavedSave
Role Purpose
Define the framework and operating principles for application solutions according to industry best practice, to manage the application architecture within the enterprise architecture of the business.
Responsibilities and work outputs
Internal Process
Define the required technology to support the businesss agreed IT Strategy, Philosophy and Enterprise Architecture.Lead system design activities and code development processes as a subject matter expert, to ensure applications solutions exhibit performance, security, scalability, maintainability, appropriate reusability and reliability upon deployment.Translate business requirements into documented application architecture requirements, for application.Proactively mentor peers regarding system knowledge and development technologies and processes, to ensure knowledge transfer and the maintenance of standards.Monitor system performance, relevance and usage and define and maintain key metrics to ensure quality and performance of systems and delivery.Work within the Enterprise Architecture to integrate and propose viable solutions to business.Perform code reviews to ensure compliance with coding standards and best practices.Accountable for technical design and detailed technical specifications, as well as unit testing and support documentation within the relevant business area.Work closely with project teams, vendors and third-party technical contacts regarding technical design, or resolving technical issues, to deliver on the Application Architecture.Accountable for composition of detailed technical specifications, unit testing, and support documentation.Accountable for application development technical processes, from design to application.Define, document and maintain Application Architecture standards within the relevant business area.Collaborate with functional and technical leads from various teams to ensure an integrated and aligned solution and technology approach.Provide process improvement recommendations to the software design/development team, to achieve best practices and high performance.Provide accurate estimates of required effort for design and development, to assist in capacity management.
Client
Provide authoritative, expertise and advice to clients and stakeholders.Build and maintain relationships with clients and internal and external stakeholders.Contribute to the process of negotiating objective and realistic service level agreements, monitor appropriateness and recommend adjustments.Define service practices which builds rewarding relationships, encourages innovation and allows others to provide exceptional client service.Deliver on ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTYyOTM3NTQ4P3NvdXJjZT1ndW10cmVl&jid=1501506&xid=3162937548
5d
1
SavedSave
Role Purpose
Implement the compliance strategy aligned to the compliance monitoring plan to assist the business in honoring their responsibility to comply with applicable regulatory requirements through directing the compliance function through identification, assessing, managing, monitoring and report on regulatory compliance risks facing the organisation.
The position shall further provide assurance that company policies and procedures are being complied with and that the organisation meets the regulatory and companys own standards and ensure that compliance support is aligned to business strategy.
Responsibilities and work outputs
Implement and manage an effective compliance program through the development and management of risk and compliance plans.Develop and review company policies including effective implementation of policies and guidelinesAdvise management on the company’s compliance with laws and regulations through detailed reports.Create and manage effective action plans in response to audit discoveries and compliance violations.Regularly audit company procedures, practices, and documents to identify possible weaknesses or risks.Tracking and monitoring of key risk indicators, controls and action plans.Assess company operations to determine compliance risk.Conduct research on compliance related topicsDevelop training materials and assist with training to ensure all employees are educated on the latest regulations and processes.Assist in compiling risk and compliance reportsCollaborate with other leaders on cross-functional initiatives that focus on the mitigation of compliance risks.Work with external partners such as Internal Audit to endure the effectiveness of the compliance functionAssist in innovate the Compliance program and function and identify improvements to existing processes and plans.Provide guidance to business and assist with implementation of compliance policies and projects.Drafting and compiling regulatory submissions.
Competencies
Excellent organisational and administrative skillsExcellent communication skills (verbal and written)Report writing skillsAccountable, takes Ownership and ResponsibilityAttention to detailNegotiation skills and Problem-solving abilityStrong People skillsAbility to work independently and in a team environmentAnalytical thinker with investigative instinctSelf-disciplined and self-motivatedStress Tolerance, tenacity and ResilienceProfessional approachAssertive and tactful with the ability to handle conflictResults driven
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzUwNjA1NzY5P3NvdXJjZT1ndW10cmVl&jid=1512319&xid=1350605769
5d
1
SavedSave
Are you passionate about ensuring business operations are conducted in a lawful, ethical, and compliant manner? Do you thrive on staying up-to-date with regulatory requirements? If so, we are looking for you.
Job Purpose/Summary:
As a Compliance Officer, your primary responsibility will be to safeguard our clients adherence to external regulatory requirements and internal policies. You will play a crucial role in ensuring that our business operations remain aligned with the law, ethics, and our strategic objectives.
Key Responsibilities:
Monitor and ensure compliance with regulatory standards, including FAIS, BEE, EE, FICA, and other relevant legislation.Collaborate with cross-functional teams to implement compliance initiatives and programs.Conduct internal audits and assessments to identify and address potential compliance risks.Keep abreast of industry regulations and proactively communicate changes to the relevant stakeholders.Provide guidance and training to employees regarding compliance matters.Prepare reports and documentation for regulatory authorities and internal management.
Qualifications and Requirements:
Matric plus Higher Certificate NQF 5 or higher (recognised qualification as approved by FSCA qualification list) or Law degree.Knowledge of FAIS, BEE, EE, FICA, and relevant legislation, regulations, and rules.Minimum of RE 1 or RE 5 certification.Effective time management skills and strong computer literacy (MS Word, Excel, Outlook).Excellent email and telephone etiquette.Minimum of 3-5 years of relevant work experience in short-term insurance/financial services.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTM1NTkzNzgwP3NvdXJjZT1ndW10cmVl&jid=1676733&xid=2535593780
5d
1
SavedSave
My client is currently looking for a Management Accountant to join the baking team. The role will be based in Pretoria and will report to the Commercial Manager. The role requires an analytical individual with commercial and operations experience The Management Accountant will be dealing with key issues in providing support and technical input to the commercial and ops teams to deliver insightful analysis, drive process improvement (operations and reporting) in line with the RCL strategy and ultimately maximize business value
Minimum Requirements:
Minimum B.COM Accounting/Management Accounting (non-negotiable)At least 5 years operational cost and management accounting experience, including commercial costing At least 3 years working experience in a plant/factory environment Manufacturing or complex plant experience requiredSyspro or SAP experience ideal
Duties & Responsibilities
Through close interaction with senior management, commercial and financial accounting teams, operations and other functional stakeholders, deliver on the following:
CAPEX MANAGEMENT
Overall responsibility for the Capex process and adherence to the relevant Limits of Authority for the Division.Review all capex applications prior to submission and provide commercial / business case input as appropriateCalculation of return on investment for proposed business plan capital projects in order to assist management with prioritisation of Capex, and ensuring that capital business plans are aligned with group allocation of fundsCoordinate post capex implementation reviewsManage actual vs target vs forecast spend monthlySubmit all required capex-based reporting to HO in accordance with the national time scheduling and guidelines
COST CENTRE MANAGEMENT / SYSTEM MAINTENANCE
Overall cost centre management and maintenanceCost reviews and Variance analysisEmpower cost centre owners to manage their spend through maintenance, development and monitoring of appropriate trackersIdentification and management of cost saving opportunities Tracking cost and efficiency initiatives Month-end close reviewsReview and maintain rate tables in the ERP where required
REPORTING
Weekly performance Dashboards & TrackersDrafting inputs to flash reporting, dashboards, variance analysis reports & commentary Savings pipelines tracking and reportingDraft deliverables including quantitative analysis and explanations for deviations against demonstrated normsDriving the month-end timetable i.e. stock countsAd hoc reporting where required
BOM MANAGEMENT
Maintain product costing system.Develop, oversee and drive momentum of continuous BOM and routing audit processes to be conducted by Processing and QA resources.Support initiatives designed to control costs and maximise profitability.Review and provide insight ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODk5NTE2MTA1P3NvdXJjZT1ndW10cmVl&jid=1537474&xid=1899516105
5d
1
SavedSave
Assist the Chairman and Managing Director in the on-going performance evaluation of the subsidiaries on a financial, operational, and strategic basisIdentify value and efficiency opportunities in the subsidiaries continuouslyMonitor the performance of the Operating Entities’ finance teams to ensure timeous and reliable reportingMonitor adherence to the internal controls’ frameworkEvaluate potential acquisitions and pursue them successfully to completionPrepare and monitor the income tax and submissions across the Operating Group’s subsidiariesManage the Operating Group audit and reporting and relationship with the statutory auditorsResponsible for the Operating Group’s consolidated resultsManage the Operating Group’s banking and financial requirements and consult with the Corporate Office who holds the relationship with the financial institutionsMonitor the day-to-day financial operations within the Operating GroupFunction as the key contact point for the Operating Group with the Corporate OfficeSeek out methods for minimising financial risk to the companyProvide insight and assistance to senior executives to aid long-term and short-term decision makingReview financial data and prepare monthly and annual reports, presenting to stakeholdersEstablish and maintain financial policies and procedures for the companies in the Operating Group
Minimum Skills/Requirements:
CA (SA)Integrity and TrustworthinessAn analytical mind and approach, experience in financial structuringAt least 5 years’ experience as a financial manager/ executive with appropriate qualificationProven strategic planning experience at management levelProficient in Microsoft Excel and PowerPointDemonstrated creative and critical thinking skillsAble to work on multiple projects simultaneouslyThe company is on an expansion phase and is therefore looking for an energetic, dynamic, initiative-taking and initiative-taker with aspirations to grow long-term with the Group and add significant value.Effective communication, presentation, and people skills.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzQ1OTg1ODk4P3NvdXJjZT1ndW10cmVl&jid=1196988&xid=2745985898
5d
1
SavedSave
JOB PURPOSE
Inbound or outbound policy sales, based on leads and campaigns. Initiate thecustomer relationship and meet various KPIs. Connect with the customer,conduct needs analysis and propose customer solutions. Needs a solidknowledge of products, their characteristics, and market as well as focus ongrowth of the brand.
RESPONSIBILITIES
Customer Relationships DevelopmentCustomer Needs ClarificationSell Customer PropositionsOperational ComplianceCustomer Relationship Management (CRM) DataPerformance ManagementPersonal Capability BuildingSales Opportunities Creation
EDUCATION
Matric / Grade 12 or SAQA Accredited Equivalent (essential)Regulatory Exam 5 (advantageous)
EXPERIENCE
1 year telephonic sales experience (essential)
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTg4MjI5OTM1P3NvdXJjZT1ndW10cmVl&jid=1696826&xid=1588229935
5d
1
SavedSave
You will provide strategic direction and overall leadership in the total, large and complex Short Term Insurance Moto and Non-Motor Claims process. You will be responsible for achieving optimal levels of efficiency of claims operating procedures so that the highest standard of quality and customer service is maintained.
Requirements:
Matric - With MathematicsRENQF 5 in Short Term Insurance Degree in Law or Risk preferredClass of BusinessMust be FAIS compliant12-15 years of relevant work experience within Short Term Insurance Claims validations and settlement for both personal and commercial lines motor and non-motor.At least 8 years of Managerial experience at an Insurer or Risk Carrier. Experience required in process engineering, strategy development and implementation, budget management, policy wording, claims guidelines and risk acceptance.Specialist-level technical knowledge and understanding of relevant short-term insurance policy wording required.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzkyNDUxMTc1P3NvdXJjZT1ndW10cmVl&jid=1305790&xid=1392451175
5d
1
SavedSave
My Insurance Broker Client is looking for an Account Executive.
You will be responsible for the Book of business which includes growth (organic, new business, upselling, cross selling), maintenance and retention.
Regular client interaction and documented outcomes/discussions
Meeting FAIS requirements in terms of documentation and client records of advice
Maintain good communication and co-operation
Minimum Requirements:
MatricNQF 5 in Short Term InsuranceRe 5 3-5 years of related experience (Relationship Management)IISA/FIA (adv)AFRIKAANS & ENGLISH FIRST LANGUAGE
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDI2NjA2Mzk2P3NvdXJjZT1ndW10cmVl&jid=1299643&xid=3026606396
5d
1
SavedSave
Identify fraud trends and continuously develop process improvements and mitigation controls to support the Group Business. Proactively engage with key stakeholders both internally and externally to gather intelligence and create and develop relationships with key organisations.
Responsibilities of the Role:
Successfully lead a team of Investigation Officers by providing quality regulatory technical expertise, case direction and excellent operational management to ensure assurance procedures, file and document reviews etc.Maintains an overview of all cases within the team to provide expert technical guidance and case direction and ensure the work is always of high quality and that there is a consistent, timely approach taken with each case.Responsible and accountable for high-quality and timely case progression within the team.Provides regular case updates/reviews to senior managers and key stakeholders, especially in relation to high profile and sensitive matters.Positively and proactively contributes as part of the Investigation leadership team in implementing changes and improvements as appropriate.Ensure that reports and documentation are produced to the highest standards, which will stand up to the scrutiny of the Section 91 Tribunal and Courts - supporting and coaching Investigation Officers as required.Effectively manage and motivates the team/individuals by providing clear communication, robustly managing performance/providing timely constructive feedback (regular reviews) and supporting/coaching individuals to improve and fully engage in their own development and learning.Work collaboratively across the organization and demonstrate a positive and proactive approach to achieving organisational objectives, including providing expertise and taking responsibility for leading on projects and priorities.Investigations are outcomes-focussed, timely and a risk-based approach is developed and executed for each investigationInterpret policy and decisions to stakeholders for effective communicationRepresent the company at various forums and interact with other stakeholdersIdentify and report falsified claims to the Legal Operations for recovery purposesIdentify fraud trends by analysing data and industry alertsIdentify suspicious activity and work with appropriate teams to investigate and thwart the activityProvide statistical data on losses on a regular basisDevelop processes and procedures to prevent or minimise claims fraud lossesEnsure Service Level Agreement and turnaround times of external serviceproviders and internal investigators are adhered to Identify key risk indicators and establish mitigating controlsEnsure that expenditure is incurred within the limits of the sanctioned budgetEnsure that new r...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTYyMDc0MzMxP3NvdXJjZT1ndW10cmVl&jid=1422200&xid=2962074331
5d
1
SavedSave
Responsible for implementing customer retention programmes and initiatives to increase loyalty and retain business.
Duties:
Ensure sales targets that measure outputs and outcomes that relate to customer experience are met.Enforce retention process end to end as per Standard Operating Procedures.Ensure proper capacity planning (Work Force Management) for the Retentions team to deliver on the KPAs.Submit weekly and monthly retention reporting as and when needed.Drive up-selling to existing for purpose of business growth and sustainability.Offer downgrade of products to retain customers.Liaise with collections team to ensure the resolution of queries on VAPS for successful payment of premiums.Ensure that daily debits have run.Build positive working relationships with customers for repeat businesses.Effectively manage complex retention queries.Ensure payment schedules go out to the various brokers/schemes.Contribute to the development of new strategies for customer retention activities.Gather information from existing customers about customer service and customer complaints.Develop retention campaigns and initiatives based on customer feedback, to drive customer retention.Manage and influence Lapse ratio reduction.Manage the day-to-day activities of the Retentions Agents, including scheduling and the evaluation of work for adherence to standards and ways of work.Perform customer negotiations to renew contracts and retain business and reach a fair conclusion from both business and customer perspective.Work with the Sales team in implementing sales promotion activities.Deliver product presentations and demonstrations to customers.
Qualifications and Experience:
NQF Level 7: Bachelors degree in Sales, Customer Service, or related field / National DiplomaRE5.5 - 7 years retentions/ collections within insurance industry (Essential).2 - 3 years Sales experience (Essential).Ability to liaise effectively with stakeholders on all levelsAbility to multitask.Experience in sales, customer retention or customer service, ideally with up-selling and cross-selling within in the insurance sector.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzY3NTM0NTE1P3NvdXJjZT1ndW10cmVl&jid=1305812&xid=2767534515
5d
1
The core purpose of this role is to ensure reliable operations- and administrative support functions for the Sales Consultants and Portfolio Managers so that they may prioritise the achievement of sales targets. This role is therefore responsible for the management and control of all internal operations and administrative related functions within the Sales Division.
The Manager designs efficient workflow structures, incorporating internal standard operating procedures (SOPs), sound risk management practices, internal standards of quality and service excellence, as well as agreed turn-around times, and accordingly assigns duties to sales operational/ administrative support personnel.
Minimum Requirements:
Grade 12NQF 4 or higher certificate in Short-Term InsuranceRE 5 (Representative Exam)Must provide evidence of FAIS Fit & Proper status (DOFA)Related BCOM degree – highly advantageousFurther training or qualification in Management or Leadership – highly advantageousSound/ Specialist Product knowledge and application in respect to Personal and Commercial Lines classes of businessMinimum of 10 years of relevant work experience within the Short-Term Insurance Sales sphereAt least 5 years of related experience in a Managerial/ supervisory capacity, with a specific focus on operations management and employee management.Experience dealing with Brokers, including brokers with Binder/Outsource AgreementsKnowledge and understanding of current market trends within the industry, external factors that could impact the business, as well as a sound understanding of competitor product offerings
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTk2MjgyNjI3P3NvdXJjZT1ndW10cmVl&jid=1324861&xid=1996282627
5d
1
Your role will be that of main liaison between the companys internal claims operational staff, management, and its brokers, for all claims-related matters of a highly complex technical/legal nature. Working closely with an allocated portfolio of brokers, the Portfolio Relationship Manager will:
Apply technical product knowledge, legal expertise to facilitate effective resolution ensuring a fair outcome. Act as an expert advisor on all complex claimsProvide training and guidancelead team of claims specialistsProvide information to brokersEvaluate process and procedures
Full claims administrative support will be given by the companys claims department, while the core purpose will be to provide technical and legal guidance and insight to both internal staff and brokers on most complex claims matters.
Minimum Requirements:
Grade 12LLB Degree -essentialHigher Certificate in Short Term InsuranceRE 5DOFA essentialComputer literate6-8 years min in claims (Commercial, Personal & Motor& Non-Motor)Must have worked for a UMA, Insurer, or other Risk Carrier, where broker interaction form an inherent part of the job.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjM5OTQ3MDA1P3NvdXJjZT1ndW10cmVl&jid=1057567&xid=4239947005
5d
1
SavedSave
Qualifications and Experience required
People living with disabilities are encouraged to apply.National Senior CertificateProcess Engineering Diploma.Lean Six Sigma certificate.Must be unemployed.Must be a South African citizen
Knowledge, Skills, and Competencies required
Applied LearningBuilding Customer LoyaltyContributing to Team SuccessManaging Work (Includes Time Management)Initiating ActionStress ToleranceWilling to learnProject-wide perspectiveTeam player
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDkyNTQ1ODg4P3NvdXJjZT1ndW10cmVl&jid=1370721&xid=3092545888
5d
1
Your role will be that of main liaison between the companys internal claims operational staff, management, and its brokers, for all claims-related matters of a highly complex technical/legal nature. Working closely with an allocated portfolio of brokers, the Portfolio Relationship Manager will:
Apply technical product knowledge, legal expertise to facilitate effective resolution ensuring a fair outcome. Act as an expert advisor on all complex claimsProvide training and guidancelead team of claims specialistsProvide information to brokersEvaluate process and procedures
Full claims administrative support will be given by the companys claims department, while the core purpose will be to provide technical and legal guidance and insight to both internal staff and brokers on most complex claims matters.
Minimum Requirements:
Grade 12LLB Degree -essentialHigher Certificate in Short Term InsuranceRE 5DOFA essentialComputer literate6-8 years min in claims (Commercial, Personal & Motor& Non-Motor)Must have worked for a UMA, Insurer, or other Risk Carrier, where broker interaction form an inherent part of the job.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzMwMjc1MjYwP3NvdXJjZT1ndW10cmVl&jid=1305791&xid=2730275260
5d
Save this search and get notified
when new items are posted!
