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A Receptionist

3 days ago257 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Purpose of the Role
  • The Receptionist is the first point of contact for every client, visitor and caller who interacts with the company.
  • Beyond front-of-house duties, the Receptionist supports the firm's broader administrative and operational needs - managing calls and messages, assisting with scanning and filing, handling office shopping and groceries, making bookings and solving practical problems for the team and partners.
  • This is a role that rewards friendliness, organisation and a genuine willingness to help.
The Person:
  • Matric.
  • Post-Matric study or enrolment in a relevant qualification is actively encouraged and viewed positively.
  • Prior reception or front-of-house experience preferred.
  • Basic computer proficiency - email, scanning, printing and basic document handling.
  • A second South African language, a strong advantage.
  • Well spoken and articulate in English - clear diction, warm tone and professional manner on the phone and in person.
  • Well-groomed and professionally presented at all times.
  • Manage multiple tasks simultaneously - messages delivered, bookings confirmed, supplies ordered.
The Job:
Report to the Tax Supervisor and the Financial Manager:
  • Calls, Messages and Communication Transfer:
    • Answer all incoming calls promptly and professionally.
    • Transfer calls to the correct person or department efficiently.
    • Take accurate, complete messages when the intended recipient is unavailable.
    • Manage the reception email inbox where applicable.
  • Visitor Reception and Refreshments:
    • Greet all visitors, and offer refreshments to all visitors promptly upon arrival.
    • Manage the refreshment station - stocked, clean and ready at all times.
    • Ensure the reception and waiting area is clean, tidy and welcoming throughout the day.
  • Office Shopping and Supplies:
    • Handle and maintain the firm's shopping list, grocery, office supply and reorder supplies.
    • Manage the petty cash or purchasing card for grocery and supply purchases.
    • Source quotes for any larger purchase where requested by the Supervisor or Manager.
  • Scanning, Filing and Administrative Support:
    • Scan documents for the team and Partners as requested.
    • Assist with physical filing, document organisation and archiving.
    • Prepare and collate documents for meetings, client packs or presentations as directed by the team or Partners.
    • Provide general administrative support to any department as directed.
  • Bookings and Practical Problem-Solving:
    • Make bookings and reservations as requested.
    • Arrange practical services for the office or the Partners as required.
    • Solve practical problems efficiently.
    • Follow up on bookings and arrangements
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Job Placements
Selling for 1 year
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