FITs/Groups Tour Consultant (Intermediate/Senior) Hybrid

FITs/Groups Tour Consultant (Intermediate/Senior) Hybrid

Salary Highly Negotiable on experience (Provident Fund + 13th/14th Cheque based on Performance + Lifestyle Benefits)

CBD, Cape Town – Hybrid

Tours and Safaris – Leaders in Southern Africa, looking for a friendly, energetic, and driven individual to complement our vibrant office environment and to handle international inbound Tour Operator enquiries. Confident, self-motivated and goal driven. If you are detail-orientated and have the relevant experience this might be the role for you. The position is within UK & Europe Division. Opportunity to work Hybrid.

Criteria:

· Min of 3 years Inbound Tour Consulting experience – FITS/Groups

· Quoting & Costings: Know of all the components that make up a tour and which need to be included when creating itineraries.

· Previous experience working with overseas tour Clients/Operators - Markets being The UK & Europe.

· In-depth knowledge of Southern African travel products and destinations

· Experience with FIT and Group quoting

· Confident in creating tailor-made itineraries and quoting for online agent platforms

· Strong attention to detail and organisational skills

· Good grasp of Microsoft Word and general computer literacy

· Figures-orientated with creative flair

· Excellent written and verbal communication skills

· Ability to multitask and manage time effectively in a fast-paced environment

· Strong negotiation skills and ability to maintain professional relationships

· Understanding of working with senior management of corporate clients

· Aligned with company values: honesty, creativity, positivity, fairness.

Key Responsibilities & Performance Areas:

· Handle inbound enquiries and design tailor-made itineraries for FIT and/or ad hoc group travel

· Create and quote travel packages for agent websites and custom itineraries

· Deliver specialist advice and exceptional service to overseas tour operators

· Maintain cradle-to-grave management of bookings with meticulous attention to detail

· Apply strong sales techniques to convert leads into bookings

· Negotiate effectively with suppliers and clients to secure the best value

· Engage with a wide range of Southern African suppliers to ensure high-quality products and services

· Provide professional and efficient communication via email and telephone

· Manage after-hours duty phone on a rotational basis

· Ensure a high standard of customer service at all times

· Embrace a team-oriented approach and actively contribute to mutual goals

natalie@careerdynamics.co.za and/or astridr@careerdynamics.co.za

Connect to our LinkedIn page - https://www.linkedin.com/company/career-dynamics-sa/