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Level 3 (L3) IT Technician
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General Details
Description
Job Requirements:
Education:
R28,000 R32,000 (depending on experience)
How to apply:
Education:
- Bachelors Degree in Computer Science, Information Technology, Engineering, or a related field.
- Equivalent experience: 57+ years of hands-on IT experience may be considered in lieu of a degree.
- Advanced certifications preferred (e.g., CCIE, AWS Certified Solutions Architect, CISSP, PMP, Microsoft Certified: Azure Solutions Architect).
- Minimum of 57 years in IT, with at least 23 years in Tier 2 or advanced technical roles.
- Proven expertise in a specific domain such as network engineering, cloud architecture, or DevOps.
- Experience leading cross-functional teams or managing large-scale IT projects.
- Advanced troubleshooting, including root cause analysis, performance optimization, and handling escalations from Tier 1/2.
- Design and implementation of complex infrastructure systems (cloud environments, enterprise networks).
- Proficiency with tools and platforms such as Wireshark, Splunk, Ansible, Kubernetes, Cisco, AWS, and Azure.
- Scripting and automation skills (Python, PowerShell, Bash) for workflow efficiency.
- Knowledge of security and compliance frameworks such as NIST, GDPR, or HIPAA (depending on industry).
- Excellent communication, able to convey technical information to non-technical stakeholders.
- Leadership abilities, including mentoring junior staff, guiding strategic decisions, and managing vendor relationships.
- Strong time management and organizational skills, capable of prioritizing tasks under pressure.
- Troubleshoot and resolve complex technical issues escalated from Tier 1 and Tier 2 teams.
- Architect and implement advanced IT systems and infrastructure solutions.
- Maintain detailed documentation, update knowledge bases, and produce incident reports.
- Participate in on-call rotation for critical outages or emergencies.
- Collaborate with Security, Development, and Compliance teams to resolve cross-functional issues.
- Provide guidance, mentorship, and training to junior IT staff.
R28,000 R32,000 (depending on experience)
How to apply:
https://www.jobplacements.com/Jobs/L/Level-3-L3-IT-Technician-1246298-Job-Search-12-11-2025-04-33-31-AM.asp?sid=gumtree
Id Subtitle 1344361682
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