Senior Account Manager

Qualifications & Experience Required

• Bachelors degree in business, Information Technology, or a related field.
• 510 years of experience in ICT sales or account management, preferably within enterprise environments.
• Proven success in managing and growing large, complex client accounts.
• Strong understanding of ICT solutions across Cloud, Security, Networking, and Data Centre technologies.
• Demonstrated ability to develop account strategies, meet targets, and deliver end-to-end client solutions.
• Excellent communication, negotiation, and presentation skills, with the ability to engage both technical and business stakeholders.
• Strategic thinker with strong problem-solving and relationship management abilities.
• Comfortable working in a fast-paced, target-driven environment.

Key Responsibilities

• Build and maintain strong relationships with C-level executives and key decision-makers, acting as their main point of contact.
• Identify new opportunities within existing clients and actively pursue new business to grow revenue.
• Develop account plans that align client needs with Datacentrixs solutions and long-term business goals.
• Work closely with internal technical teams to design and present tailored solutions across Cloud, Security, Networking, Data Centre, and Managed Services.
• Lead commercial discussions and negotiations to ensure fair, value-driven agreements.
• Keep track of client satisfaction by monitoring service delivery, resolving any issues quickly, and making sure expectations are met.
• Conduct regular check-ins and business reviews to strengthen client relationships and identify areas for further collaboration.
• Consistently work toward achieving and exceeding sales targets and overall account growth objectives.