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Business Operations Coordinator
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4 days ago18 views
General Details
Location:
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
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Main Purpose of the Job:The L2 Commvault Engineer is responsible for the day-to-day operational support, administration, and optimisation of Massmarts enterprise backup and recovery environment. The role ensures that all data protection services remain stable, secure, and aligned to agreed SLAs, while supporting continuous improvements in automation, resilience, and recovery readiness. The engineer will operate within a hybrid delivery model, collaborating with onsite Massmart IT teams, NEC XON service management, and the global delivery centre to ensure consistent service availability and performance. Key Responsibilities:Manage and maintain the Commvault backup and recovery platform across enterprise environmentsMonitor backup jobs, identify failures, and proactively resolve incidentsPerform backup restores and support disaster recovery processes across multiple environmentsConduct root cause analysis and implement corrective actions to prevent recurrence of issuesEnsure alignment with SLAs through effective incident, problem, and change management via ServiceNowPerform performance tuning and capacity management of backup infrastructureExecute patching and upgrades of Commvault componentsValidate backup integrity and ensure recoverability of critical dataConduct regular disaster recovery testing and recovery validation exercisesSupport backup and recovery operations across virtual, physical, and cloud workloadsCollaborate with internal and external stakeholders to ensure service continuityContribute to automation initiatives using scripting and orchestration tools to improve efficiency and reduce manual effortMaintain accurate documentation, reporting, and ticket management Experience:Proven experience in enterprise backup and recovery environmentsHands-on experience with Commvault administration and supportExperience supporting virtual, physical, and cloud-based workloadsExposure to ServiceNow or similar ITSM tools for incident, change, and problem managementExperience in performance tuning, capacity planning, and platform optimisationExperience in large-scale, distributed, or retail environments will be advantageous Qualifications:Relevant Commvault certifications (REQUIRED)Degree or Diploma in Information Technology or related field (preferred)Relevant backup, storage, or infrastructure certifications will be advantageous
https://www.jobplacements.com/Jobs/L/L2-Commvault-Engineer-1281948-Job-Search-04-17-2026-04-21-20-AM.asp?sid=gumtree
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