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Technical Helpdesk Support

2 days ago13 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Description:
  • Provide first-line technical support for software and hardware-related issues
  • Log, track, and resolve queries via a ticketing system
  • Perform IT setups for new employees, including hardware, software, and user access
  • Maintain and update IT maintenance and asset registers
  • Troubleshoot and resolve basic network and system issues
  • Escalate unresolved issues where necessary and follow up to resolution
  • Deliver professional and clear communication to end users

Requirements:

  • A+ and N+ certifications (essential)
  • Solid understanding of IT hardware and software
  • Experience working with a ticketing/helpdesk system
  • Strong administrative skills with attention to detail
  • Well-spoken, professional communicator
  • A vibrant, friendly, and approachable personality

Please note only candidates that meet the minimum requirements will be considered.

Please follow our website and social media channels to be the first to know when our clients have new vacancies!


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Job Placements
Selling for 1 year
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