Manager: Training & Systems Support

Job Overview

We are seeking an experienced Manager: Training & Systems Support to lead client software training, data implementation, and ongoing systems support.

This role goes beyond training delivery — the successful candidate will take ownership of the full client journey, ensuring that training translates into successful system adoption through continuous engagement, follow-ups, and issue resolution.

Key Responsibilities Leadership & Management

• Lead and mentor a team of training, implementation, and support professionals

• Drive a culture of accountability, collaboration, and customer excellence

System Implementation

• Oversee full lifecycle implementation of software solutions

• Coordinate with internal teams to ensure seamless deployment

• Track progress and ensure successful delivery of milestones

Training & Adoption

• Deliver and oversee impactful client training sessions

• Ensure training translates into real system usage and adoption

Customer Support & Experience

• Oversee resolution of client queries and system-related issues

• Proactively engage clients to improve system utilisation

• Gather feedback to enhance training and support processes

Project & Stakeholder Management

• Manage timelines, resources, and competing priorities

• Work closely with Product, Sales, and Client Success teams

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  https://www.jobplacements.com/Jobs/M/Manager-Training--Systems-Support-1275035-Job-Search-03-25-2026-01-00-15-AM.asp?sid=gumtree