Please note that our Terms & Conditions and Privacy Notice are applicable.
Back to search (Gauteng > Johannesburg > Jobs > IT & Tech Jobs > Find Software & Web Developer Jobs> ad 1329134276)
Someone beat you to it!
Unfortunately, another Gumtree user is in the process of purchasing this item. Check back later in case they've changed their mind, or click the button below to browse more Pay & Ship listings.
IT Support Technician
1 Photo(s)
7 months ago1081 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Description
Job Summary
To deliver effective, timely, and professional first-line technical support to end-users across the organization, ensuring high availability of IT services and systems. The role focuses on executing day-to-day support tasks, maintaining IT infrastructure, and upholding service level agreements (SLAs) to enhance user satisfaction and operational continuity. IT Support Technicians are responsible for assisting with hardware and software troubleshooting, system installations, user provisioning, and infrastructure maintenance. They contribute to data security, backup integrity, and compliance with internal IT policies. By supporting IT asset tracking, documentation, and the delivery of core IT services such as printing, VoIP, and CCTV systems, technicians help ensure a stable and secure IT environment aligned with WastePlan's business objectives.
Responsibilities
User Support & Helpdesk Operations
To deliver effective, timely, and professional first-line technical support to end-users across the organization, ensuring high availability of IT services and systems. The role focuses on executing day-to-day support tasks, maintaining IT infrastructure, and upholding service level agreements (SLAs) to enhance user satisfaction and operational continuity. IT Support Technicians are responsible for assisting with hardware and software troubleshooting, system installations, user provisioning, and infrastructure maintenance. They contribute to data security, backup integrity, and compliance with internal IT policies. By supporting IT asset tracking, documentation, and the delivery of core IT services such as printing, VoIP, and CCTV systems, technicians help ensure a stable and secure IT environment aligned with WastePlan's business objectives.
Responsibilities
User Support & Helpdesk Operations
- Provide first-line support for user issues including hardware, software, connectivity, and ERP system troubleshooting
- Handle support tickets via the helpdesk system promptly and in alignment with SLA expectations
- Assist in managing user account provisioning, deactivation, and routine account administration
- Maintain high levels of customer service, ensuring clear communication and issue resolution
- Update and utilize IT documentation, including internal FAQs and SOPs, to aid self-service and knowledge sharing
- Travel to nearby sites when necessary to assist with in-person user support or issue resolution that cannot be completed remotely
- Install and replace network equipment (routers, switches, APs) with minimal disruption
- Set up, configure, and maintain end-user devices (PCs, printers, phones, etc.)
- Support VoIP infrastructure by ensuring phone hardware and software extensions are functioning optimally
- Perform basic CCTV support tasks including infrastructure checks and uptime reporting
- Assist with the roll-out of time and attendance tracking devices nationally
- Travel to sites for the
https://www.jobplacements.com/Jobs/I/IT-Support-Technician-1200742-Job-Search-07-07-2025-04-15-49-AM.asp?sid=gumtree
Id Subtitle 1329134276
View More
Job Placements
Selling for 1 year
Total Ads5.07K
Active Ads5.07K
Professional Seller
This seller has registered a Gumtree business account which allows them to qualify as a professional seller.To grow your business with Gumtree read more
Seller stats
5.07KTotal Ads
20.11MTotal Views
Contact Job Placements
Message
(4025)
Name
(Optional)
Email Address
(Optional)
Phone
(Required)
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms & Conditions and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
1
SavedSave
Position overview: The IT Manager is responsible for managing and overseeing the organisations entire technology environment, including infrastructure, cybersecurity, user support, and all ERP systems used across the company. This role ensures the stability, integrity, and performance of all IT platforms while supportingbusiness operations, driving improvements, and enabling strategic growth.Requirements:Grade 12 or NQF 4 equivalentTertiary qualification in information technology, Computer Science, or related field5-8 years of experience in IT with at least 3 years in a management roleSyspro knowledge In-depth knowledge and hands on experience of IT infrastructure, networking, systems administration, Applications, cloud platforms, cybersecurity and end user support.Proven ability to manage suppliers and IT budgetsResponsibilities:Hardware And Software Maintenance:Ensure daily system backups are completed and securely stored, including offsite copies.Maintain all hardware in optimal working condition to support business operational needs.Recommend hardware upgrades or replacements based on lifecycle and performance.Ensure legal compliance for all software licenses used within the organisation.Troubleshoot and resolve software issues promptly to minimise downtime.Maintain and compile spreadsheets and data extracts derived from the Syspro.Enterprise Resource Planning Systems Management:Act as the overall custodian of all ERP systems within the organisation.Oversee ERP performance, availability, security, and data integrity across all modules.Manage ERP configurations, upgrades, enhancements, and system integrations.Maintain ERP access controls, permissions, and segregation of duties.Lead ERP-related projects, rollouts, and continuous improvement initiatives.Ensure ERP systems support operational, financial, and reporting needsEnsure full audit readiness and compliance for all ERP processes and dataInfrastructure Management:Manage network infrastructure and WAN connectivity across all branches.Oversee data lines linking branches to Head Office servers and cloud environments.Maintain email and messaging platforms, including Exchange.Ensure network uptime, optimisation, and security across the organisation.Support and maintain disaster recovery and business continuity systems.Project Management:Lead and Manage IT projects, including the design and deployment of
https://www.executiveplacements.com/Jobs/I/IT-Manager-1263151-Job-Search-02-17-2026-04-06-47-AM.asp?sid=gumtree
Invalid date
Executive Placements
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.