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Help Desk Technician
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General Details
Description
Job & Company Description:
Im looking for Help Desk Technicians who can provide first-line and second-line support across hardware, software, and network environments.
Key Responsibilities:
Education:
Apply now!
Im looking for Help Desk Technicians who can provide first-line and second-line support across hardware, software, and network environments.
Key Responsibilities:
- Provide 1st & 2nd line technical support to end-users.
- Troubleshoot hardware, software, and network issues.
- Install, configure, and maintain desktops, laptops, and mobile devices.
- Assist with Microsoft 365 support.
- Log, track, and resolve incidents using ticketing systems.
- Support printers, scanners, and peripheral devices.
- Perform basic network troubleshooting (WiFi, LAN, DNS, DHCP).
Education:
- Relevant IT Diploma, Certificate, or A+ / N+ / CompTIA Qualifications.
- 2+ years experience in an IT Support / Help Desk / Service Desk role.
- Strong troubleshooting skills across Windows OS and Microsoft 365.
- Experience with Active Directory.
- Familiarity with ticketing systems (JIRA, Freshdesk, ServiceNow, etc.).
- Experience with networking: TCP/IP, DNS, DHCP, LAN/WAN.
- Experience supporting hardware (laptops, desktops, printers).
Apply now!
https://www.jobplacements.com/Jobs/H/Help-Desk-Technician-1246229-Job-Search-12-11-2025-04-13-16-AM.asp?sid=gumtree
Id Subtitle 1344925644
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The Desktop Architect is a highly skilled and experienced professional responsible for designing, implementing, and maintaining the desktop computing environment within an organization. This role involves developing comprehensive strategies for desktop infrastructure, evaluating new technologies, and ensuring optimal performance and security of desktop systems. The Desktop Architect collaborates with various teams, including IT, network, security, and end-users, to create a seamless and efficient desktop computing environment that meets the organizations business needs. The Desktop Architect will also serve as a tier 3 support for Workspace and field services after all solutions has been exercised without success.Technical skills required: Desktop Architecture & Design: Expertise in designing and implementing enterprise desktop solutions, including hardware and software configurations.Operating Systems: Proficiency in Windows, macOS, and Linux desktop environments, including deployment and management.Virtualization Technologies: Experience with VDI (Virtual Desktop Infrastructure) solutions such as VMware Horizon, Citrix Virtual Apps & Desktops, and Microsoft AVD (Azure Virtual Desktop).Endpoint Management: Proficiency in tools like Microsoft Endpoint Manager (Intune & SCCM), Ivanti, Jamf (for macOS), and other MDM (Mobile Device Management) solutions.Cloud & Hybrid Environments: Knowledge of Microsoft 365, Azure AD, AWS Workspaces, and Google Workspace.Security & Compliance: Familiarity with endpoint security tools, encryption, identity and access management (IAM), multi-factor authentication (MFA), and compliance frameworks (ISO 27001, NIST, GDPR, etc.).Networking & System Integration: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and integration with on-premise and cloud services.Software Deployment & Patch Management: Experience with automated software deployment, patching, and scripting using PowerShell, Bash, or Python.Experience Requirements: Minimum of 5-10 years of experience in desktop infrastructure design, implementation, and support.Prior experience as a Desktop Engineer, Systems Engineer, End-User Computing Specialist, or IT Architect before transitioning to an architect-level role.Hands-on experience with enterprise-scale desktop deployments, virtualization, and endpoint management.Experience working in a large corporate IT environment or Managed Services Provider (MSP) is beneficial.Involvement in IT security, compliance, and risk management relat
https://www.executiveplacements.com/Jobs/D/Desktop-Architect-1244808-Job-Search-12-05-2025-04-03-52-AM.asp?sid=gumtree
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