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ERP System Software Assistant

6 days ago445 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description

Isando

Key Responsibilities:

  • Maintain and support ERP applications including SAP, Evolve, and Xperteck.

  • Analyse and resolve system issues; provide long-term solutions.

  • Contribute to Help Desk knowledge base with quality problem-resolution articles.

  • Support system implementations and collaborate with process owners.

  • Monitor critical systems and ensure data accuracy.

  • Log, prioritise, and manage calls; liaise with suppliers for 1st/2nd level support.

  • Recommend and implement continuous improvements to systems and processes.

  • Document technical processes for existing and new functionality.

Requirements:

  • Diploma/Certificate in IT or related field.

  • 5+ years experience in customer-facing system support.

  • Experience with databases, reporting, and query tools.

  • Strong analytical, problem-solving, and time management skills.

  • Excellent communication across all business levels.

  • Team player with a desire to learn and grow.


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Job Placements
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