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Applications Support Administrator
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General Details
Description
Duties & Responsibilities
Qualifications
- Act as the primary contact for ERP-related inquiries and provide technical support to users.
- Configure, customize, and maintain ERP systems to meet business requirements and operational goals.
- Manage user access, roles, and permissions while ensuring compliance with IT governance, ITIL practices, ISO standards, and audit requirements.
- Monitor system performance, conduct regular backups, and resolve errors or downtime issues promptly.
- Coordinate and oversee system upgrades, patches, and version control to maintain system reliability.
- Provide first-line support for ERP, payroll, and other business applications, escalating issues when necessary.
- Collaborate with cross-functional teams including Finance, HR, and Operations to identify, design, and implement system improvements and integrations.
- Develop and maintain reports, dashboards, and business intelligence solutions using Power BI and other analytics tools.
- Work with finance teams to ensure ERP systems accurately support financial statements, debtor and creditor management, payroll processing, and financial reporting.
- Continuously assess and optimize system performance by identifying bottlenecks and inefficiencies.
- Support and contribute to software enhancement, automation, and digital transformation projects.
- Develop integrations and automation using SQL, and C#.
- Prepare and maintain audit documentation such as access logs, authorization records, and system change reports.
- Ensure compliance with internal IT policies, IT governance frameworks, ISO standards, audit protocols, and external regulatory requirements.
- Manage IT asset records, oversee software licensing, and participate in business continuity and disaster recovery planning.
- Conduct user training sessions to improve system adoption and provide ongoing application support.
- Develop, update, and maintain user manuals, technical documentation, and training materials.
Qualifications
- Bachelors degree in Finance or related Field
- ERP system certification (e.g., Sage X3) preferred or willingness to obtain.
- ITIL certification or equivalent service management framework preferred.
- Knowledge or certification related to IT Governance frameworks and ISO standards (e.g., ISO 27001) advantageous.
- Minimum of 5 years experience in ERP or business application administration.
- Experience managing multi-company ERP environments and intercompany transactions.
- Strong knowledge of SQL-based platforms, system integrations, and application security.
- https://www.jobplacements.com/Jobs/A/Applications-Support-Administrator-1228018-Job-Search-03-10-2026-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1351936972
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Our client is a multi-industry enterprise with operations across Southern Africa and internationally. Known for its strategic investments and operational excellence, this organisation plays a vital role in powering industrial growth and innovation. With a strong focus on sustainability, digital transformation, and talent development, it offers a dynamic environment where professionals can thrive and make a meaningful impact. If you are an ERP Specialist (Oracle Fusion and Coupa Systems), then wed like to hear from you.Key Responsibilities:Support and optimize ERP modules while maintaining a unified system templateEnhance supply chain performance across ERP and procurement platformsManage interfaces between Oracle Fusion and CoupaConduct user and super-user training; maintain training materialsIdentify and implement system improvement initiativesCollaborate with external support teams for third-tier supportRequirements:Bachelors Degree in an IT relevant fieldFormal training in Oracle Fusion3+ yearsâ?? experience in Oracle Fusion SCM implementation2+ yearsâ?? experience in Coupa administrationExperience in the JDE distribution moduleStrong understanding of supply chain management and ERP process mappingExposure to business systems outside ERP (e.g., mining or plant processing)Apply now!Â
https://www.executiveplacements.com/Jobs/E/ERP-Secialist-Distribution-1251124-Job-Search-02-19-2026-00-00-00-AM.asp?sid=gumtree
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