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Applications Services Desk Support Consultant â??
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General Details
Description
Our client is a leading player in the automotive solutions space. As an Applications Service Desk Support Consultant, youll be the heartbeat of our clients' support team, helping internal and external customers navigate the IMS/DMS systems. Youll provide hands-on support, troubleshoot issues, and ensure smooth operations. This role is perfect for someone who enjoys variety, thrives under pressure, and loves making a difference through service.
Key Responsibilities:
Requirements:
Apply now!
Key Responsibilities:
- Early morning system checks and daily application support
- Resolving support tickets and escalating where needed
- Providing top-tier customer service via phone and remote support
Requirements:
- IT-related Degree/Diploma
- 3+ years experience with DMS applications (Autoline, Automate, Drive, Evolve, etc.)
- Experience in the motor industry is a big plus
- Strong analytical and problem-solving skills
- Advanced Excel skills
- Experience in a support desk environment
- Excellent communication, multitasking, and time management skills
- A positive attitude and the ability to thrive under pressure
Apply now!
https://www.jobplacements.com/Jobs/A/Applications-Services-Desk-Support-Consultant---1244219-Job-Search-12-03-2025-04-13-41-AM.asp?sid=gumtree
Id Subtitle 1343665013
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