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Desktop Support Technician
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5 days ago473 views
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General Details
Description
User Support & Troubleshooting
- Provide timely support for desktop, laptop, and mobile device issues.
- Assist with setup and configuration of hardware, operating systems, and software.
- Troubleshoot Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
- Handle user requests related to printers, network connectivity, and peripherals.
- Escalate complex issues to senior IT staff when necessary.
- Support users in accessing and navigating cloud-based platforms (Microsoft 365, Azure, etc.).
- Perform basic account administration, including password resets and access requests.
- Assist with endpoint protection, updates, and patch management.
- Learn and contribute to cloud migration and automation initiatives under guidance.
- Maintain accurate records of support requests and resolutions.
- Update IT documentation and user guides.
- Contribute to asset management by tracking hardware and software inventory.
- Follow IT policies and procedures to ensure compliance and security.
- IT Diploma, CompTIA A+/N+, or relevant certification (required).
- 12 years experience in IT support or service desk (preferred).
- Basic knowledge of Windows desktop environments and Microsoft 365.
- Familiarity with cloud platforms (Microsoft Azure, Google Workspace, or similar) is an advantage.
- Strong problem-solving and customer service skills.
- Good communication skills, with the ability to assist non-technical users.
- Office-based role with occasional remote support.
- Requires flexibility to assist users across different departments.
- Hands-on learning and mentorship provided by senior IT team members.
https://www.jobplacements.com/Jobs/D/Desktop-Support-Technician-1228816-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1346254359
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Selling for 1 year
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The Senior IT Manager will drive the delivery of secure, reliable, and forward-thinking technology solutions that support the companys strategic objectives. This role blends hands-on technical expertise with strong leadership to guide the IT team, ensure system stability, uphold security standards, and execute innovative projects that advance business performance.For the sake of brevity and easy reading, only a summary of the key duties is provided below. The detailed job specification is available after shortlisting.KEY DUTIES:Team & Project LeadershipSystems and Infrastructure Management (Microsoft 365 Collaboration Platforms)IT Strategy & InnovationGovernance, Risk & ComplianceEXPERIENCE & QUALIFICATIONSBachelors degree in Information Technology, Computer Science, or equivalent.710 years experience in ICT environments, with at least 3 years in a leadership role.Strong technical background across infrastructure, networking, cloud services, and security.Proven track record in IT project management and system implementations.Hands-on expertise in Microsoft 365, security operations, and systems administration.Treasury Management Systems experience (advantageous).OTHER:Based on site at Head Office (Pta East) with occasional client visits.Combination of leadership and hands-on technical involvement.Must be able to adapt to fast-paced environments and manage competing prioritiesSALARY The final offer will be structured at a Senior IT Manager level, based on the skills and requirements outlined above. As qualifications and experience may vary, packages are tailored individually ensuring a competitive offer aligned with your unique profile and value proposition.
https://www.executiveplacements.com/Jobs/S/Senior-IT-Manager-1228814-Job-Search-01-07-2026-00-00-00-AM.asp?sid=gumtree
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