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Operations Officer

17 days ago35 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Key Responsibilities:
  • Sales and Business Development: Actively promote and sell the companys training programmes to individual and corporate clients, managing the full sales cycle from lead generation and prospecting through to closing and meeting sales targets.
  • Client Relationship Management: Develop and maintain strong relationships with new and existing clients, delivering excellent customer service and ongoing support.
  • Student Registration Administration: Manage and oversee the student registration journey, ensuring a seamless and efficient experience from initial enquiry through to course completion.
  • CRM Management: Accurately capture and maintain sales activities, pipeline information, and student records using CRM systems.
  • Cross-Functional Collaboration: Work closely with marketing to follow up on leads and with the training team to support smooth course delivery.
  • Reporting: Prepare and submit regular reports on sales performance and student registrations to management.
Requirements:
  • Education: Bachelors degree is required; a Masters degree will be advantageous.
  • Experience: At least three (3) years experience in a comparable role encompassing operations, sales, or business development.
  • Demonstrated success in selling educational or professional training programmes.
  • Strong working knowledge of CRM platforms (e.g., Salesforce, HubSpot, Zoho, or similar).
  • Sales Expertise: Strong negotiation, influencing, and closing abilities with a target-driven approach.
  • Communication: Excellent written and verbal communication skills with the ability to engage confidently with diverse stakeholders.
  • Organisation: Highly organised, detail-oriented, and able to manage multiple tasks effectively.
  • Self-Motivated: Proactive, independent, and comfortable working both autonomously and within a team.
  • Passion for Learning: A genuine interest in education and professional development as a catalyst for positive change.

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Job Placements
Selling for 1 year
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