Internal Sales Rep

Support and grow branch sales by servicing customers, assisting walk-in clients, processing orders and quotations, and supporting the external sales team in a competitive automotive environment.

Minimum Qualifications and Requirements:

• Matric 
• 3 years experience in internal sales, counter sales, or customer-facing sales
• Previous exposure to the automotive aftermarket, parts, or components environment preferred
• Knowledge of automotive air-conditioning, cooling, refrigeration, or related technical products advantageous
• Willingness to learn technical product knowledge
• Computer literacy and ability to work with sales systems, quotes, and invoicing

Key Performance Areas:

• Service and manage allocated customer accounts
• Assist walk-in customers and handle telephonic and email enquiries
• Prepare and process quotations, sales orders, and invoices
• Achieve and exceed monthly sales targets and budgets
• Support and collaborate with external sales representatives
• Analyse customer needs and recommend suitable products
• Maintain accurate sales records and reports
• Build and maintain long-term customer relationships