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Account Manager

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2 years ago3804 views

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General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:Empire Recruitment

Job Type:Full-Time

Description

If you enjoy coming up with smart and effective solutions and working toward achieving sales goals, then we would like to meet you. This is an Account Manager who will be the first point of contact with new and existing customers, attending to their queries and increasing their client satisfaction and growing the business.

Qualifications & Experience:

Matric
Degree in relevant field or equivalent
3-5 years proven work experience as an Account Manager or relevant sales role
Understanding of sales principles and ability to deliver an excellent customer experience

Non-Negotiables

Driver’s license and own vehicle

https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjMzOTQ2P3NvdXJjZT1ndW10cmVl&jid=377294&xid=1233946

Id Subtitle 1021753949

Empire Recruitment

Selling for 2+ years

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Online Marketing Coordinator IntroductionAn exclusive home goods company is seeking to employ an energetic and dynamic Online Marketing Coordinator with 2 to 4 years’ experience in an online marketing coordinator role. Job Purpose:Responsible for updating and maintaining the Company website, the Sales portal, tomanage and maintain the e-commerce platforms and act as the liaison between suppliers and the Company. Requirements Minimum education (essential):• National senior certificate (Matric) Minimum education (desirable):• Digital Marketing qualification or similar Minimum applicable experience (years):• 2 to 4 years in a similar role Required nature of experience:• Digital Marketing experience• Internet and Web Management experience• Working in a sales environment• Working with Suppliers• Exposure to Service Level Agreements Skills and Knowledge (essential):• Full Microsoft Office Suite – Intermediate Level• Supplier management• Exposure to online e-commerce platforms Skills and Knowledge (desirable):• Digital marketing and campaign management• Project management• Basic technical knowledge of HTML and web publishing. Other:• Driver’s Licence Essential Competencies:• Interpreting data• Adopting practical approaches• Interacting with people• Articulating information• Showing composure• Embracing change• Team working• Checking things• Producing outputs• Taking action Key Performance Areas and Objectives:Monitor and maintain the Company Website• Load and update all the content related to the full product suite (new and existing) as and when required.• Monitor the website regularly and ensure that all images and changes that were uploaded display correctly.• Load and update all product “offers” as and when required.• Create, load, and update weekly blogs and recipes• Test the website daily to ensure that all the content display correctly and report faults or irregularities to the supplier.• Assist Sales Consultants, Independent Sales Agents, and other departments with any sales portal queries and ensure that the query is resolved.• Ensure that the online sales portal is updated with pricing, pictures, products, trainingmodules etc. as and when required. Manage and maintain e-commerce platforms• Receive monthly plans, solutions, and strategies from the manager and ensure that they are implemented on online platforms.• Monitor relevant platforms daily and apply for promotions ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MjUyMTkxNT9zb3VyY2U9Z3VtdHJlZQ==&jid=1289263&xid=52521915

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The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships with the client and will work closely with the team to leverage business resources and maximize revenue opportunities within this campaign. You will need. Matric (Grade 12)3+ years contact Centre Sales Management experience. 2+ year Nightshift experience in a management role. Good career track record Excellent written and verbal communication CORE TECHNICAL COMPETENCIES Essentials·:Willing to work shifts. Willing to work Saturdays and extended hours.Ability to manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able to coach and develop subordinates. Strong Sales or selling background. Proven track record Ability to resolve customer complaints. Microsoft word / excel / outlook proficient. Understanding of HR and IR policies ·Ability to work in a pressurized environment.Technical aptitude ·Excellent communication skills (written and verbal).Ability to handle escalations and take ownership.Decision making ability.Manage administration workloads and outbound projects. AdvantageousCall Centre training & coaching experienceCall handling & scriptingTelephone etiquette skills ·Business writing and email etiquetteUnderstanding of website navigation functionalities, technology savvy KEY RESPONSIBILITIES Driving operational and technological efficiencies within the teamManaging daily operations to perform at optimum standards.Monitor team members performance against target on a day-to-day basis and implement changes where appropriate.Ensure the individual team member’s service standards are adhered to.Effective management and review of Objection handling script.Drive quality control and ensure corrective action are taken where required.Analyse performance statistics of teamsEnsure adherence to the operational policies and procedures.Monitor performance on regular basis and provide constructive feedback.Pro-actively always encourage high performance.Ensure all staff issues are dealt with appropriately and within a timely fashion.Ensure all daily, weekly, and monthly workloads are completed.... https://www.ditto.jobs/job/gumtree/3431061489?source=gumtree

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A manufacturer of biodegradable food packaging products that are durable,reusable,100% biodegradable and compostable is seeking to employ a Wholesale Sales Representative to cover all wholesalers nationwide and Direct Sales Agents . The focus will be on the our coffee paper Cups (350ml and 250ml) and the takeaway bowls 1200ml with cover, 700ml with cover, 700ml without cover.Key responsibilities:• Initiate communication to current and prospective wholesalers to grow and introduce the products to the market• Must work closely with Buyers and Owners and drive sales into Wholesalers• Drive sales out by ensuring sales plans and strategy are aligned to ensure growth• Technical support to end users, training of wholesale reps and helping customer conversion from competitive products• Respond to enquiries, providing comprehensive information both to the customer and internal departments• Address customer needs queries, and concerns courteously and promptly• Build strong customer relationships by delivering personalized service and post-sales support• Collaborate closely with the cross functional departments to ensure a seamless customer experience• Accurately document customer interactions, enquiries and resolutions• Meet or exceed sales targets and KPIs set by the line manager while delivering exceptional customer service• Manage the market expectations• Develop and implement the channel strategy and marketing plansDuties & Responsibilities• Visit customers, sell merchandise, and meet sales targets.• Provide weekly call reports and identify customer needs.• Offer advice on product selection, pricing, and care.• Process orders and handle replacements for discontinued items.• Demonstrate product ranges, promote specials, and upsell additional products.• Identify and pursue sales opportunities, attend industry events, and increase client base.• Manage back-order list, handle issues and queries, and provide regular feedback.• Flag operational problems and complaints to Sales/Area Manager.• Ensure customer expectations are met and collect feedback on special orders.• Support payment collection, resolve account and payment queries, and follow up on payments.• Ensure accuracy in cash-on-delivery transactions.Desired Skills:• packaging background• Wholesale• Sales• Sales strategy• Wholesale B2B• Marketing plans• Customer conversion• Customer service• Drive sales• Sales TargetsDesired Work Experience:Desired Skills• Sales Agent• Closing Deals• Excellent verbal communication skills• Native/Fluent in English Or Afrikaans• Sales Experience• Tenacious• Direct Sales• Telephonic Skills• 2 to 5 years Food & Beverage and packaging Manufacturing• 2 to 4 years Representative / Sales ConsultingDesired Qualification Level:• Diploma And AboveAbout The Employer:Mygig Packaging Solutions (mygigpacks.com)(A Stain Digital And Imaging Company)EMAIL CV : headoffice@staindigital.comSalary: From R6000 negotiableOwn Car is an advantage

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