Sales Assistant

The Sales Assistant is responsible for delivering excellent customer service, driving sales, and maintaining a clean, well‑organised shop environment. The role focuses on assisting customers, promoting products, and supporting the smooth day‑to‑day operation of the store.

• Greet customers warmly and assist them with product selection
• Provide accurate information about products, pricing, and promotions
• Process sales transactions at the till (cash, card, or mobile payments)
• Maintain store cleanliness and attractive product displays
• Replenish stock and ensure shelves are well organised
• Handle customer enquiries, returns, and basic complaints professionally
• Meet individual and store sales targets
• Follow store policies, procedures, and security guidelines
• Support team members and assist with opening or closing duties when required

• Strong customer service and communication skills
• Friendly, approachable, and professional attitude
• Basic numeracy and cash‑handling skills
• Ability to work well in a team
• Attention to detail
• Ability to work under pressure in a fast‑paced environment

• Minimum education: [e.g. Matric / Grade 12]
• Previous retail or customer service experience (advantageous but not essential)
• Willingness to work flexible hours, including weekends and public holidays
• Physically able to stand for long periods and assist with stock handling