Junior Bilingual Sales Call Centre Agent (Afrikaans & English)

Job Description:

As a Junior Bilingual Sales Call Centre Agent, you will be responsible for reaching out to prospective clients, generating leads, and setting up appointments for our sales staff to showcase our range of products and services. The position is based in Bothasig, Western Cape, and involves outbound calls to engage potential customers and promote our solutions.

Key Responsibilities:

1. Conduct outbound calls to prospective clients to introduce our products and services, build interest, and qualify leads.

2. Engage with potential customers to understand their needs, address inquiries, and highlight the benefits of our solutions.

3. Effectively communicate product features, pricing, promotions, and value propositions to encourage appointments with our sales representatives.

4. Schedule appointments for sales staff to meet with qualified leads and demonstrate our offerings in person.

5. Maintain accurate records of all calls, interactions, and appointments in the CRM system.

6. Collaborate with the sales team to ensure seamless handover of leads and provide necessary follow-up information.

7. Meet and exceed weekly and monthly targets for lead generation and appointment setting.

8. Stay informed about industry trends, market developments, and competitor offerings to effectively position our products and services.

9. Participate in ongoing training sessions to enhance sales skills, product knowledge, and objection handling techniques.

10. Contribute to a positive and collaborative team environment, sharing insights and best practices with colleagues.

Requirements:

1. Fluency in both Afrikaans and English (spoken and written) is essential.

2. Previous experience in outbound sales, telemarketing, or appointment setting is preferred but not required.

3. Strong communication skills with a persuasive and engaging phone manner.

4. Proactive attitude with a results-oriented approach to achieving targets.

5. Ability to build rapport quickly and effectively with potential clients.

6. Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.

7. Proficiency in basic computer applications, including MS Office and CRM software.

8. Willingness to work flexible hours, including evenings and weekends as needed.

9. Residing in or near Bothasig, Western Cape.

Email: recruitment@intergro.co.za