Restaurant General Manager

We are a dynamic high-end high-volume restaurant. You will need to perform the following;

• Effective management of staff, creating a positive work environment
• Manage budgets and marketing within the store.
• Create a positive customer experience every day, all the time – mitigate customer complaints and or respond with empathy, efficiently and effectively and increase customer loyalty
• Conduct daily operations procedures, including : - stock management, opening and closing procedures, daily cleaning – health and hygiene checks, waste management, temperature control, borrowing and lending, breakage management
• Manage daily Front of the House and Back of the House restaurant operations (working with the Kitchen Supervisor)
• Train and coach staff on customer service standards (waiters), following SOPs and prep times (kitchen and bar)
• Ensure adherence to restaurant standards – conduct monthly store and product evaluations
• Manage current suppliers to ensure best quality product and accurate and cost-effective pricing
• Manage staff responsible for preparing foodstuffs for central kitchen and stock control thereof.
• Rosebank, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Have valid references on CV

Experience:

• Restaurant General management: 5 years

Ability to commute/relocate:

• Sandton Gauteng: Reliably commute (Required)

Experience:

• Restaurant General Management: 5 years (Required)