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Medical Receptionist vacancy

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General Details
Location:
Claremont & Newlands, Southern Suburbs
Advertised By:Private
Company Name:Doctor Office
Job Type:Full-Time
Employment Equity:EE/AA
Valid Until:2026-08-31
Description
MEDICAL ADMINISTRATOR / RECEPTIONIST
Medical practice in Claremont is looking for an experienced, reliable and professional Medical Administrator / Receptionist to join our team.
We are looking for someone with ** experience in medical aid billing, claims administration and reconciliation**, who is also comfortable managing front-desk and reception duties.
Key responsibilities include:
Medical Administration & Billing
- Processing and submitting medical aid claims accurately and timeously
- Following up on rejected, unpaid and outstanding claims
- Reconciling medical aid remittances and payments
- Identifying discrepancies and resolving billing queries
- Monitoring outstanding accounts and following up where necessary
- Processing private patient accounts and payments
- Liaising with medical aids and patients regarding billing queries
- Maintaining accurate patient and billing records
- General medical practice administration
Reception Duties
- Welcoming and assisting patients in a professional and friendly manner
- Answering and managing telephone calls and WhatsApp enquiries
- Booking, confirming and managing patient appointments
- Handling patient queries and providing appropriate assistance
- Managing the reception area and general day-to-day front-office duties
- Assisting the doctor and practice team as required
Requirements:
- Previous experience in a medical practice is essential
- Practical experience with medical aid claims, billing and remittance reconciliation
- Good understanding of medical aid processes and rejected/short-paid claims
- Good computer skills
- Good organisational and time-management skills
- Good communication and interpersonal skills
- Professional, friendly and patient-focused
- Able to work independently and take responsibility for administrative tasks
- Reliable, honest and discreet, with a strong understanding of patient confidentiality
The ideal candidate will be someone who is equally comfortable handling the administrative and financial side of a medical practice as they are interacting with patients at reception.
Previous experience with Healthbridge** practice management software will be an advantage.**
Hours: Monday to Fridays and alternate sat mornings
Salary: Negotiable depending on experience
Please send your CV and references to docfparker@yahoo.com
Id Subtitle 1363974737
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Fatima Behardien
Selling for 17+ years
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