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Fatima Behardien
Selling for 17+ years
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MEDICAL ADMINISTRATOR / RECEPTIONIST Medical practice in Claremont is looking for an experienced, reliable and professional Medical Administrator / Receptionist to join our team.We are looking for someone with ** experience in medical aid billing, claims administration and reconciliation**, who is also comfortable managing front-desk and reception duties.Key responsibilities include:Medical Administration & Billing- Processing and submitting medical aid claims accurately and timeously- Following up on rejected, unpaid and outstanding claims- Reconciling medical aid remittances and payments- Identifying discrepancies and resolving billing queries- Monitoring outstanding accounts and following up where necessary- Processing private patient accounts and payments- Liaising with medical aids and patients regarding billing queries- Maintaining accurate patient and billing records- General medical practice administrationReception Duties- Welcoming and assisting patients in a professional and friendly manner- Answering and managing telephone calls and WhatsApp enquiries- Booking, confirming and managing patient appointments- Handling patient queries and providing appropriate assistance- Managing the reception area and general day-to-day front-office duties- Assisting the doctor and practice team as requiredRequirements:- Previous experience in a medical practice is essential- Practical experience with medical aid claims, billing and remittance reconciliation- Good understanding of medical aid processes and rejected/short-paid claims- Good computer skills- Good organisational and time-management skills- Good communication and interpersonal skills- Professional, friendly and patient-focused- Able to work independently and take responsibility for administrative tasks- Reliable, honest and discreet, with a strong understanding of patient confidentialityThe ideal candidate will be someone who is equally comfortable handling the administrative and financial side of a medical practice as they are interacting with patients at reception.Previous experience with Healthbridge** practice management software will be an advantage.**Hours: Monday to Fridays and alternate sat mornings Salary: Negotiable depending on experience Please send your CV and references to docfparker@yahoo.com
3h
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